10.0
They made the drop off really easy. It was after hours. I took it to I municipal parking lot, dropped off the car, walked two blocks, dropped off the keys in the mailbox, easy Peezy!! They were very helpful on the phone and answered all of my questionsReviewed 28 Jul. 2022
review from![kayak]()
2.0
The place did not exist.Reviewed 2 Jun. 2022
review from![kayak]()
10.0
Very easy, quick collect, when returned shuttle bus was there already to take us to Dublin Airport. The car was great easy to drive, clean, comfortable. Will definately hire again with this company.Reviewed 6 Feb. 2022
review from![cheapflights]()
10.0
Friendly staff were willing to help me out even though I didn't need it in the end I was a nice gesture. Car was nice too. Will definitely use them in future.Reviewed 23 Nov. 2021
review from![kayak]()
8.0
Cons:I used my credit card’s insurance guarantee, but nowhere in the reservation did it say that to do do ALSO required a letter from my credit card company stating (1) that they cover the Republic of Ireland, (2) they will cover the lace loss if totaled, and (3) the last 4 numbers of my cc account. So at the Europcar desk I had to make that phone call, wade through a few phone trees, then talk to a couple of humans. I did get the letter (great service by my cc bank!) but I was lucky - that approval process may take up to 24 hours. The Europcar desk agent said this happens “quite a bit” with the brokers because you don’t provide the information about what each rental car company requires to use the cc insurance waiver benefits. I suggest adding a link to your process that will take your to the specific rental car company page for their CDW. I did use the link provided for my rental but it did not say I would have to get the letter etc.Reviewed 26 Oct. 2019
review from![kayak]()
7.6
Pros:The lines were really long with people complaining and not moving. The Payless personnel were in the same space as Budget and Avis and it was hard to tell the difference in who was working what. Eventually all personnel worked on the same long Payless line. Then the price of our car quadrupled.Reviewed 18 Aug. 2019
review from![kayak]()
2.0
Pros:Did not disclose mandatory insurance that had to be purchased making the final rate $775 Euro. Much higher that what was quoted.Cons:RudeReviewed 7 Aug. 2019
review from![kayak]()
10.0
Pros:The staff was great. Pick up and drop off were easy.Cons:Got a charge for refusing their insurance, I was not happy about that.Reviewed 5 Aug. 2019
review from![kayak]()
10.0
Cons:The only thing that would be better is to have a map available in the car that shows more detail. The one we received wasn’t useful. Our cell phones drop service overseas so getting to our hotel and a phone sales location was difficult. Really not their responsibility, but nice nevertheless.Reviewed 11 Jun. 2019
review from![kayak]()
2.0
Pros:NothingCons:Was told my total at booking was $120. After all the required ad ons and fees at pick up I paid over $500. Absolutely absurd and when I need a car for a week there’s nothing that can be done about it. Will never book with budget or Payless or this site again.Reviewed 25 Mar. 2019
review from![kayak]()
8.0
InsurancePros:Great price.Cons:Poor customer service during check in. €780 insurance for two weeks... outrageous.Reviewed 25 Jul. 2018
review from![kayak]()
2.8
Car not full of gas, long lines, poor serviceCons:Car had not been checked since last driver, was down a quarter tank of fuel, long lines while workers stood around. Won't use them again.Reviewed 23 Jul. 2018
review from![kayak]()