4.0
Carta di credito bloccata nei giorni successivi perché la caparra è stata addebitata invece di fare la pre autorizzazione come fanno tutte le altre compagnie. PessimoReviewed 3 Jan. 2023
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6.0
The car was great, no complaints there. However, pickup was not at the airport as listed, and we needed to take a shuttle bus to another location to get the vehicle - not a big deal but not as advertised. Furthermore, when attempting to return the vehicle we found a sign saying the return location was yet somewhere else! And from there we'd have to walk (not that far) to the terminal. Again, not a huge deal but very inconvenient for scheduling departure and arrival plans. And having 2nd party insurance was much cheaper than accepting the Hertz insurance that was pushed. Overall good experience, in the end.Reviewed 14 Sep. 2022
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10.0
The car was great Pick up and return very easy Staff very helpfulReviewed 12 Sep. 2022
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10.0
Convenient location for pick up. Friendly staffReviewed 30 Jul. 2022
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2.0
They did not have the car we requested, and could not use them.Reviewed 30 Jun. 2022
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4.0
Pickup counter service was fast. Auto tire light was on when car was received, I ended up adding air to the front passenger tire and I thought all was good. Two days later the same tire went flat while driving, I pulled over immediately and put the spare tire on. Took the flat tire to a tire shop and they removed a nail and were able to patch. When I returned the car, Hertz charged me for a new tire. The person who checked me out spoke broken English so I decided to not push back much at that time and will discuss with Hertz when I arrive back home. Hopefully Hertz will reimburse me for the tire cost.Reviewed 4 Jun. 2022
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2.0
I rented a mini van, but it was not available. They told me this only when I wanted to pick up the mini van. When I decided to get a 7 seater they could not refund the money, I have to make a complain and than they will decide. Very poor comunication!Reviewed 17 May 2022
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10.0
Excellent Customer ServiceReviewed 10 May 2022
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2.0
Was thinking ld category of car would be allocated at the desk, only to be given a huge van with not one car available to upgrade to. A totally inappropriate vehicle.Reviewed 17 Apr. 2022
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10.0
I liked the staff I met. I liked the efficiency. The car was excellent.Reviewed 29 Mar. 2022
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1.9
Would like to have my refund back really. First the reservation was not realised by hertz at the time and had no vehicles available to rent. So had to postpone all activities and lost all reservations due to this - domino effect. Wasted my entire sunday because of the expectation you gaveReviewed 12 Oct. 2021
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5.2
Pros:Nice size carCons:Info at airport when picking up was not tears presented at rental site. Additional insurance coverage papers were not brought as were Required. Rental was 3x more than booked.Reviewed 15 Sep. 2019
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