Reviews for Avis in Dublin
- All reviews 100%
4 Jun 2017
Pros: Custermer service I booked My car a day later and the gave me a van the day before my booking date
31 May 2017
Pros: Staff was nice and helpful
Cons: Description did not match car. Description said it would fit 6 people and 5 bags. But, it failed to mention you would have to hold those bags on your lap! There was only room for a backpack in the back storage area!
12 Apr 2017
Watch out for the service desk reps
Cons: We arrived in Dublin at 5:20 AM on a flight from Boston. We hadn't slept in 18 hours and when we went to pick up our car that I had booked for less than $200 for 11 days, we received that high pressure treatment to purchase additional insurance for 35 euros/day. I had heard that this sometimes happens and had checked with my Citibank credit card to see what my rental car benefits were. It seemed that we should be covered, but the women at the desk assured me that rental cars in Ireland and several other counties would not be included in out coverage through the credit card or our insurance back home. So we caved and signed up for the insurance. Later on I reread that coverage on the credit card and knew we had been duped. I sent an email to Avis customer service and was advised to contact a particular person with Avis Ireland. That was almost two weeks ago and I've had no response.
8 Apr 2017
Cons: Didn't like attitude of counter staff on surprising news that as we had booked on a US website we were required to pay €12,500 immediately from our credit card before collecting our hire car. Also unknown to us a copy of our insurance was expected. Consequently we cancelled the car.