8.0
It would be great to have insurance information upfront.Reviewed 19 Apr. 2022
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3.9
Rental agent was rather unprofessional. After a long flight from Canada, the last thing I wanted was an unhelpful agent. A side note, not one person at the desk was wearing a mask.Reviewed 10 Aug. 2021
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3.2
Pros:Nothing. They have a scam by which they let you sit in the car before they force extra insurance charges on you. If you don't accept you can't rent the car.Cons:Could not be worse. Scam artists. Avoid at all costsReviewed 18 Jul. 2019
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9.2
Cons:Could use a ‘test’ area for people to learn how to deal with left-side driving and round-abouts before going out into the real-world driving conditions.Reviewed 13 Jun. 2019
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5.6
Pros:The diesel vw was very efficient.Cons:Stop lying and constantly require upsellingReviewed 29 Apr. 2019
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4.4
Cons:Ordered a minivan in advance. When arrived they had none. Forced into a 900eu upgrade to the largest vehicle, a BMW X5 which barely fit 4 adults, one child seat and our luggage. We were cramped for 2 weeks of driving. Tried unsuccessfully to swap cars for a minivan in Belfast.Reviewed 14 Apr. 2019
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8.8
Didn’t live up to the cheaper initial pricePros:Car was comfortable and made driving a cinch in the city and countryside.Cons:Front desk tactics were aggressive and I felt we spent more than we needed to.Reviewed 10 Jun. 2018
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6.0
Pros:Pick up of the car took a little while in line, but otherwise was a smooth process. Car was clean.Reviewed 3 Jun. 2018
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8.0
Pros:Good value.Cons:Long line at pickup.Reviewed 15 Sep. 2017
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10.0
Dublin Airport - Hertz RentalPros:The car was big enough for my group and the process went smoothly.Reviewed 28 Aug. 2017
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2.0
Pros:Bait and switchReviewed 20 May 2017
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7.6
Overall a good experiencePros:Car was clean and worked great. Pickup and drop off were easy.Cons:Several fees were not included in the kayak quote that we had to pay. They tricked us into paying currency of card instead of Euro. We got that fixed but was quite a hassle. Also had to put a major deposit down since we declined coverage. So there were some surprises.Reviewed 26 Apr. 2017
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