10.0
Great staff.Reviewed 10 Sep. 2023
review from![kayak]()
8.0
The process was fine. Felt blindsided by insurance when I got there thoReviewed 4 Sep. 2023
review from![cheapflights]()
8.0
Everyone was very friendly. However – I did not know that I would have to pay more for an automatic. Nothing in my reservation ever said that.Reviewed 2 Sep. 2023
review from![kayak]()
10.0
too expensive. no logic to charge for travel into Northern ireland. 2nd driver should be freeReviewed 27 Aug. 2023
review from![momondo-kyk-wl]()
2.0
Long story short, I’ve been screwed over twice by this company. Once I paid in full, but wasn’t able to get my money back because I paid in full. I had an emergency surgery that prevented me from traveling. I wasn’t able to get my money back even with a surgeons note. The previous experience, I reserved two SUV’s to accommodate my family. Only one was available. We had to wait over 24 hours to get a vehicle that would accommodate us. If you pay in full, there’s no way of getting your money back should you need to cancel. If you reserve a car, you may have the size car you requested. I wouldn’t recommend this company without travel insurance.Reviewed 2 Aug. 2023
review from![kayak]()
2.0
My problem was with the booking. No insurance included so large additional cost at desk. Won’t use kayak againReviewed 20 Jul. 2023
review from![kayak]()
8.0
Long wait time to be seen, not necessarily the staff's fault but had a 10am pick-up, arrived at 9:45am, waited in line until close to 10:30am until seen due to customers in front having numerous questions.Reviewed 17 Jul. 2023
review from![kayak]()
8.0
The car was great. I think that you should highlight that insurance will be extra and required, so that we know the true cost beforehand. In addition, the gentleman checking us in did not tell us that adding an extra driver would be extra even when he knew that we didn't really plan on using the extra driver. Finally, the return location at the Cork airport could be labeled better.Reviewed 3 Jul. 2023
review from![kayak]()
4.0
I switched to an automatic about hale way through the rental period, That change was facilitated in great time. I did not appreciate the up front charge of 5K which I could not cover so I was made to pay $500 out of pocket instead. Ridiculous policy.Reviewed 1 Jul. 2023
review from![kayak]()
10.0
Staff were extremely helpful. Check-in and check-out were quick and easy.Reviewed 30 Jun. 2023
review from![kayak]()
10.0
Everything was fine .Reviewed 27 Jun. 2023
review from![kayak]()
10.0
No complaints everything was perfectReviewed 23 Jun. 2023
review from![kayak]()