Book Payless car rentals at Lihue Airport

Reviews

Recent reviews

Traveler rating

Excellent

23

Good

8

Okay

12

Mediocre

9

Poor

4

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car was cleangreat price

car availablegreat value

get the carcar was dirty

friendly staffsaid they would

customer service

2.0

3 hour wait to get the car. Had a leak in the back right tire I had to fill a few times. Drop off was chaos. They are severely understaffed but taking reservations as if they are fully operational. Cost us a half a day of our vacationReviewed 21 May 2022

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2.0

It was the worst experience I’ve ever had renting a car! Never will I use Payless again! Nor Avis or Budget!Reviewed 29 Mar. 2022

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10.0

Everything was great! I forgot to fill the gas tank and they were very fair in settling with me… would highly recommend!!Reviewed 5 Jan. 2022

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2.0

Please call me - kayak booked me at the wrong provider and I did not pick up. Horrible service. I said I needed at the Sheraton and it made a reservation at the airport. 917-863-8947Reviewed 25 Dec. 2021

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5.9

The wait to get the car was very long and hot. The car we got was filthy, with windows that would not stay clean due to the gross windshield wipers. The streaks made for very unsafe driving at times. On the plus side, my agent was the friendliest, most amazing person who seemed to make everything okay. I think he name was Alila.Reviewed 22 Aug. 2021

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1.9

It was a crazy experience! They couldn’t find keys to cars, other cars were out of service. They didn’t have any cars available in my category (even though my reservation was made months before). They offered me a larger vehicle (Chrysler 300) that was a gas guzzler & it wasn’t clean. But I have to say it was comfortable & had a lot of power.Reviewed 7 Aug. 2021

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1.9

Had to wait over an hour to do paperworkReviewed 4 Aug. 2021

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1.9

After a 10 hour overnight flight for our honeymoon, no one was working the Payless counter when we arrived - they literally just didn't show up for work that day. Totally unacceptable. Another rental car company had to loan one of their cars to Payless in order for us to leave with a car. Terrible experience. If I could give 0 stars I would... Keep in mind we booked and prepaid in full several months in advance.Reviewed 8 Jul. 2021

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1.9

Waited in line for the car for >2hrs, mostly outside in the heat. The car I got was much worse than the one I booked and was not clean. Horrible experience.Reviewed 6 Jul. 2021

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2.0

Pros:Staff was mostly friendly.Cons:The company needed more service agents. We waited in line for over an hour for our rental. We were 8th in line.Reviewed 1 Jul. 2021

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8.0

Pros:The drop-off attendant was very friendly and helpful, and got us checked out quickly.Cons:The counter person (at pick-up), was not very friendly, and was difficult to understand. I wasn't given the opportunity to inspect the car - he just handed be empty damage assessment tried to get rid of me. When I insisted on the inspection, he tore off the top page of the form, so there would be no duplicate, and sent me off to fill it out on my own. The car, not the one we we ordered, was well-worn, with lots of chips and scratches and tiny dents, so I filled the card completely. When I brought it back in to verify the issues, he tried to send me away again. But when I complained that there was no official record of the existing damages, he put his initials on the form I had, claiming that would be enough, and waved me off again. Once he'd gotten my credit card info, and had given me the keys, he only seemed interested in trying to get rid of me. Not at all a pleasant experience.Reviewed 29 Jun. 2021

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6.0

Pros:The drop off was super easy.Cons:Understaffing at the counter meant that we waited in line for two hours to pick the car. To cover up the fact that they did not have the compact car that we reserved they pushed us to take a convertible with no rear folding seats so we could not fit a surf board in the car. The agent did not mention this even when we asked if a surfboard would fit in the car.Reviewed 15 Jun. 2021

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More

• 4.8 /10Avis Car Rentals at LIH
• 8.5 /10National Car Rentals at LIH
• 5.3 /10Budget Car Rentals at LIH
• 5.5 /10Hertz Car Rentals at LIH
• 5.3 /10Thrifty Car Rentals at LIH
• 9.1 /10Alamo Car Rentals at LIH
• 8.6 /10Enterprise Car Rentals at LIH
• 5.8 /10Dollar Car Rentals at LIH
• 10 /10Economy Rent a Car Car Rentals at LIH

• How much does it cost to rent a car from Payless at Lihue Airport?

  On average a rental car from Payless at Lihue Airport costs C$ 96 per day.

• What is the most popular rental car from Payless at Lihue Airport?

  Premium (Chevrolet Impala or similar) is the most frequently booked rental car type from Payless at Lihue Airport.

• Where can I find Payless car rentals at Lihue Airport?

  3285 Hoolimalima Place is the closest Payless rental location to Lihue Airport. The telephone number for this location is +1 808 245 9395.

• Does Payless offer shuttle or airport pick-up services from Lihue Airport (LIH)?

  Yes