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Details
Map
Reviews
Overall
9.4 Excellent
Based on 10,945 reviews
9.5
9.4
9.3
9.2
8.8
5.6
data provided by TrustYou
"Wonderful sightseeing"
"Great view"
"Beautiful architecture"
Details
Map
Reviews
Overall
8.4 Excellent
Based on 5,209 reviews
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All Reviews 8.4
-
Couples 8.5
-
Families 8.4
-
Business
-
Solo 8.3
9.6
9.1
8.7
8.5
7.5
5.2
9.6
9.1
8.8
8.5
7.4
4.9
9.6
9.2
8.5
7.1
4.7
4.1
9.5
9.1
8.7
8.6
8.1
4.8
data provided by TrustYou
"Nice building"
"Awesome terrace"
Top positive review
Top critical review
Excellent 8.0
Location and hotel staff. Everything was great.
Good 6.3
Perfect location for visiting and shopping Bathroom smell and noise from the street
Recent Reviews
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Good
7.7+its location at the centre of Rome is perfect both for sightseeing and for shopping.
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Good
7.0+The location and their food(breakfast). Also their staff are wonderful and friendly. the beautifl ladies at the breakfast room are wonderful. they are always smiling, helpful, and service delicious home made sweets-non loved the stay and the hotel
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Good
6.0+Balcony with drinks & snacks at the top was great-Sewer gas smell in bathroom- please check the traps/ sewer ventilation!
C$ 332+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 2,563 reviews
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All Reviews 8.5
-
Couples 8.3
-
Families 8.5
-
Business
-
Solo 8.1
9.4
9.0
8.6
7.6
7.6
6.6
9.5
8.3
7.9
7.7
7.2
6.3
9.5
9.3
7.9
7.6
6.6
6.6
9.3
8.8
6.4
data provided by TrustYou
"Great reception"
"Great view"
"Professional service"
Top positive review
Top critical review
Excellent 10.0
Eloquent, classy, clean and helpful!
Good 6.0
Staff was very helpful, location is close to nice places such as Spanish steps and via veneto. Price is a bit over-rated in comparison with what the hotel can offer
Recent Reviews
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Good
6.0+Staff was very helpful, location is close to nice places such as Spanish steps and via veneto.-Price is a bit over-rated in comparison with what the hotel can offer
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Good
6.0+Efficiency of staff and service.-Breakfast could have had more fresh fruit--v limited selection of fresh fruit. Would have liked a sofa area in the room.
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Excellent
8.0+The entire staff was superb. They were professional, helpful, friendly and hospitable. We arrived early in the morning and they made a room available for us to use until our other room was ready. Breakfast was included in our room rate. The breakfast selections were outstanding.-It did not have an exercise facility and the rooms did not have an iron and ironing board.
C$ 233+
Details
Map
Reviews
Overall
8.3 Excellent
Based on 1,792 reviews
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All Reviews 8.3
-
Couples 8.3
-
Families 8.2
-
Business
-
Solo 7.7
9.3
8.4
6.9
6.5
5.3
5.3
9.4
8.5
6.6
6.6
6.5
5.3
9.4
8.3
6.8
6.6
4.9
4.8
9.3
8.4
6.7
6.7
5.3
3.6
data provided by TrustYou
"Spacious rooms"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
The concierge staff is very helpful. We arrived at the hotel at noon, after almost 24 hours of travel. We were exhausted. The front desk staff reminded us that check-in was at 2 p.m., but proceeded to allow 11 other couples/families to register and go to their rooms before 2 p.m.. We sat in the lobby for 1 hour and 45 minutes. The front desk did not check with the cleaning staff until we had been sitting there for an hour and a half, and I went to the desk a second time. Not a great way to start a vacation.
Okay 4.7
Nothing only the location the room was old and noisy its not a five star hotel i wont give it 3 stars
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Reviews
Overall
8.5 Excellent
Based on 1,521 reviews
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All Reviews 8.5
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Couples 8.6
-
Families 8.4
-
Business
-
Solo 8.2
9.5
8.8
7.3
6.2
6.2
6.2
9.6
8.7
7.2
6.5
6.4
5.9
9.5
8.8
7.1
6.3
6.2
5.7
9.2
8.7
6.8
6.7
6.2
6.0
data provided by TrustYou
"Friendly atmosphere"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
Excellent service from all sectors ! Rooms are cleaned twice a day !
Good 6.3
Friendly staff and good location Room service, mini-bar, etc were very expensive
Recent Reviews
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Good
7.4+The location of the hotel is fabulous! I could walk to the Borgese Gardens, the Trevi Fountain, The Spanish Steps and the Colloseum! The shopping in the area was fantastic!-I only eat fruit in the morning and I found the fruit salad skimpy, composed mainly of apples and swimming in a sea of orange juice from concentrate. Surely a 5 star hotel should have a wonderful fresh fruit salad, with melon, kiwi, pineapple and berries.
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Good
6.3+Friendly staff and good location-Room service, mini-bar, etc were very expensive
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Mediocre
3.7+nothing.-nothing
C$ 251+
Details
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Reviews
Overall
8.2 Excellent
Based on 1,588 reviews
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All Reviews 8.2
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Couples 8.2
-
Families 8.4
-
Business
-
Solo 8.3
9.5
8.4
7.2
5.9
5.5
5.9
9.7
8.5
6.9
6.6
6.6
5.6
9.5
8.6
6.4
5.6
5.2
4.5
9.4
8.2
6.2
5.7
5.5
4.3
data provided by TrustYou
"Spacious rooms"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
Hotel was centrally located. Staff was very courteous and helpful.
Good 6.2
Location and the art deco of the dinning room The room; too small and smelling terrible bad. The "mini elevator", the "mini halls"...The external appearance of the hotel is magnificent but inside it is quite reduced
Recent Reviews
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Excellent
8.0+Hotel was centrally located. Staff was very courteous and helpful.
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Okay
4.8+The room and decor, and location.-Disappointed the bar area was always unstaffed. It seemed the hotel didn't want us to use it. They had a lovely breakfast area that was empty but sent us down to the basement, so we went out for breakfast. Made no sense??
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Mediocre
3.2+Expected more for the value...-Air condition didn't work, no hairdryer in the room
C$ 204+
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Reviews
Overall
6.9 Good
Based on 3,235 reviews
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All Reviews 6.9
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Couples 7.1
-
Families 6.7
-
Business
-
Solo 6.8
9.6
7.0
7.0
4.8
4.6
3.9
9.6
7.5
5.1
5.1
4.0
3.8
9.4
6.8
4.4
4.2
3.5
3.3
9.6
6.7
4.8
4.7
3.9
3.3
data provided by TrustYou
"Nice building"
"Pleasant entrance area"
Top positive review
Top critical review
Excellent 8.0
The rooms, designs and the hotel staff. no nothing
Mediocre 2.0
Absolutely NOTHING to like or enjoy here at all. This is by far the worst hotel I've stayed in more than 25 cities in my latest trip to Italy. When you consider this is somehow rated a 5 star star hotel (???) it is the worst value for money in the history of hotels. It is literally a 2 star hotel and a bad one - it's a hell hole and a huge tourist trap. They gave me a room with no AC and no hot water! I repeat, NO HOT WATER. On top of it all, even if I had gotten a proper room with hot water, hotel is old anyways and facilities extremely old and dirty, filthy rooms. Wifi does not work nor does 4g/3g signal. Internet access is only possible outside of the hotel. Breakfast is one of the worst I've seen in Italy (or anywhere). They did not deliver what a two star hotel would have. That's all late in the evening after a tiring trip for me and my girlfriend. After hours of discussion and no solution offered whatsoever, I was finally able to talk to the hotel manager. The manager is this French guy who barely speaks some broken English and couldn't care less. All he could say is that things didn't go as planned with maintenance and that it wasn't his fault. Out of the few things he mumbled, he may have offered a drink at the bar or something along those lines, to make up for NO HOT WATER, NO AC, NO WIFI, dirty room, lousy breakfast, and the worst service I've ever seen in a hotel or hostel or any type of housing establishment in the world. The discussion went on for 3 days and no solution was offered at all. This is by far the worst experience I've had in Italy and the worst I've ever had in any hotel anywhere (I've traveled 50+ countries). The cherry on top was the itchy feeling in the end of my stay due to what could have been bed bugs. Do yourself a favor and avoid this place at all costs. Avoid yourself A LOT of stress and a living nightmare and stay as far away from this place as possible.
Recent Reviews
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Good
6.0+the view. excelent deco.-no ice machine
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Okay
5.1+Location, The luxury of the 19th century and a kind of new roman decadence... It's a political matter.....but nice !-rooms , poor of confort, decoration,bathroom, all thonks that imbeliveble for a 5star hotel..!!!! even a international plug for eletrical shave in te bathroom....
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Good
6.6+Location was unbeatable.-Staff was not very helpful. Room was comfortable but nothing fancy by any means. The pillows were hard as a rock and no Wi-Fi that I could access..
Via Bocca Di Leone 14, Rome, Lazio
8.3
Distance
0.5 km from
C$ 304+
Details
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Reviews
Overall
8.3 Excellent
Based on 977 reviews
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All Reviews 8.3
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Couples 8.2
-
Families 8.3
-
Business
-
Solo 8.3
9.4
8.5
8.4
7.0
6.3
4.7
9.4
8.4
8.4
7.1
6.5
5.3
9.4
8.6
6.6
5.4
4.1
3.7
9.3
8.4
6.0
5.9
5.7
4.9
data provided by TrustYou
"Comfortable beds"
"Stylish hotel"
"Friendly atmosphere"
Top positive review
Top critical review
Excellent 8.0
family atmosphere
Okay 5.1
Location Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed
Recent Reviews
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Okay
5.0+location-II was upgraded from Junior Suit to a Executive suit which had a nice bedroom and a larger then a corridor made up to a living room.You had to watch the TV from a distance of perhaps 2 meters.There was another room with a table in the middle with 4 chairs nothing else which was useless.very small lifts.
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Mediocre
3.6+Location was excellent. On a quiet road so not noisy.-Staff were not very friendly. Restaurant suggestions were not great and no irons to borrow which surprised us for a 5 star.
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Good
7.3+The location is excellent for a good short holiday in Rome. Central.-We did not like the first room were put in: room 379: tacky and filthy carpet and aged cranky bathroom.
C$ 521+
Details
Map
Reviews
Overall
9.2 Excellent
Based on 1,021 reviews
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All Reviews 9.2
-
Couples 9.1
-
Families 9.3
-
Business
-
Solo 9.4
9.5
9.1
8.1
7.9
6.9
6.9
9.6
9.5
8.0
6.8
6.4
1.7
9.6
9.1
7.5
7.0
6.9
9.6
9.1
data provided by TrustYou
"Great view"
"Friendly atmosphere"
"Professional service"
Recent Reviews
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Excellent
10.0+The staff was amazing. They all knew our names from the moment we checked in and made us feel very welcome and at home. The concierge provided excellent recommendations for food which was always spectacular and reasonably priced. The Palm Court bar is an Art Deco fantasy. Our BEST stay in Rome, and we have been many times. We will only stay at the Hassler in the future!
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Good
7.7+Wonderful staff with first rare service.
C$ 400+
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Reviews
Overall
8.9 Excellent
Based on 1,052 reviews
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All Reviews 8.9
-
Couples 9.0
-
Families 8.7
-
Business
-
Solo 8.7
9.4
9.4
9.0
7.5
7.4
6.5
9.4
9.3
9.1
7.6
7.3
6.3
9.4
9.2
8.9
7.4
7.4
8.6
7.5
7.5
data provided by TrustYou
"Nice building"
"Wonderful sightseeing"
"Great view"
Top positive review
Top critical review
Excellent 10.0
Very nice rooms, clean, great service, nice location. Breakfast was execellent. Rooms and bathrooms were renovated. We liked everything...
Mediocre 2.7
location. roof terrace the hotel is tatty and does not have the level of service I expected from a 5 star hotel ... the beds are incredibly uncomfortable and we slept badly. This is a 4 star at best and does not have any romantic or luxury component to it. The roof terrace is nice
Recent Reviews
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Mediocre
2.7+location. roof terrace-the hotel is tatty and does not have the level of service I expected from a 5 star hotel ... the beds are incredibly uncomfortable and we slept badly. This is a 4 star at best and does not have any romantic or luxury component to it. The roof terrace is nice
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Good
7.0+Good location, qualified personnel, hotel corresponds to expectations of the guests.-As a wish: to have own SPA zone. It is inconvenient to visit hotel restaurant in the evening, it is necessary to take a reservation at least, for a day earlier.
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Good
6.8+The hotel staff were veryprofessional.-A really excellent hotel but Two very small picky points. For the early birds, the Gym and Breakfast only open at 7:00 If you are on a tour to the Vatican or outside of Rome, you could be leaving at 6:45, which therefore doesn't give you access to the breakfast, or gym.
C$ 255+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 1,075 reviews
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All Reviews 8.8
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Couples 8.8
-
Families 9.0
-
Business
-
Solo 8.1
9.3
8.8
8.0
7.4
7.0
6.4
9.4
8.9
7.8
7.2
6.3
6.0
9.3
8.9
7.3
6.4
6.1
6.0
9.0
8.7
7.2
7.1
5.9
data provided by TrustYou
"Great reception"
"Professional service"
"Very quiet"
Top positive review
Top critical review
Excellent 10.0
I really enjoy hotel , room were nice Clean less the bathroom
Mediocre 2.0
Restaurant waiter Front desk Reception lady with very bad attitude Trying to use slogan (our role in eourp !!) like teaching her guest ????!!!
Recent Reviews
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Good
7.7+Why Offensive?! This hotel is excellent!!! Very friendly & proffessional staff. Each and every member of the staff, from all departments was so nice and efficient! We really enjoyed our stay there, thanks to the wonderful treatment, and also the location and facilities.-The fact that we couldn't stay longer...
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Excellent
10.0+Rooms were beautifully decorated. Outfitted with very comfortable linens. The staff was very attentive.We are definitely staying here on our next visit to Rome
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Good
7.0+The whole atmosphere, the hotel was worth it of a 5 star hotel. Fantastic stay.
C$ 645+
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Reviews
Overall
9.4 Excellent
Based on 550 reviews
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All Reviews 9.4
-
Couples 9.6
-
Families 9.7
-
Business
-
Solo 9.3
9.8
9.8
9.6
9.4
9.4
9.1
9.9
9.7
9.6
9.4
9.3
1.0
9.7
8.4
9.7
9.4
7.8
data provided by TrustYou
"Nice building"
"Beautiful architecture"
"Stylish hotel"
C$ 228+
Details
Map
Reviews
Overall
8.1 Excellent
Based on 542 reviews
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All Reviews 8.1
-
Couples 8.3
-
Families 8.2
-
Business
-
Solo 8.0
9.4
8.3
7.4
5.9
5.9
4.9
9.3
8.3
7.4
5.6
4.7
4.5
9.1
7.4
4.9
3.7
9.3
7.0
4.6
3.3
data provided by TrustYou
"Professional service"
"Great view"
Recent Reviews
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Good
6.0+room service was very good-The hotel need to have a waterpool,if it will be possible
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Good
7.7+The hotel is near from everything and the food is very nice.-Booking.com has many comments about bad service employees ... I think only three people have this bad reputation ... one of these is an old man and another is a very young woman working for breakfast...they are very angry. Another employee is a young man working at the terrace restaurant and thinks he is the most ... all other employees are very careful and helpful.
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Good
6.4+the hotel was great. professional staff. excellent and convinient location-n/a
C$ 335+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 717 reviews
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All Reviews 8.5
-
Couples 8.5
-
Families 8.4
-
Business
-
Solo 8.7
9.9
9.3
8.8
7.9
7.3
6.9
9.9
9.2
9.0
7.9
7.8
5.2
9.9
8.8
7.6
4.8
4.4
9.9
8.8
4.1
data provided by TrustYou
"Friendly service"
"Luxurious Hotel"
Top positive review
Top critical review
Excellent 8.0
I liked the hotel itself, the service, the location and the view out of the balcony, which is absolutely fantastic, from my perspective.
Good 6.0
It was clean and the staff were pleasant, wifi internet excellent. Fantastic location. Upgraded from a double deluxe to grand deluxe as it was our anniversary. It needs tea and coffee making facilites, as the room service is expensive as is the mini bar. The breakfast was very expensive and of a poor standard.
Recent Reviews
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Excellent
8.0+I liked the hotel itself, the service, the location and the view out of the balcony, which is absolutely fantastic, from my perspective.
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Good
7.3+The hotel was located in via veneto which is a high class area and near most must see attractions such as Burghese Gardens, Spanish Steps and Trevi Fountains. The hotel was newly re-desined from the inside and the price was raltively lower than similar luxury hotels. My wife and I spent the first days in our honeymoon in the hotel and we liked it very much.-The staff were not frinedly as they should be in this 5ive star hotel. The tourist info desk staff were not available all the time.
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Okay
4.8+yes-no coffee maker,safty book was broken and no body repair it and it was difficult for me to keep coming down ,no enough warming of the rooms and tape water wasnot hot especially during night and no replacement for the used glasses and i dont like the toilets it need tobe redesinning
Via di San Basilio 15, Rome, Lazio
8.2
Distance
1.0 km from
C$ 366+
Details
Map
Reviews
Overall
8.2 Excellent
Based on 586 reviews
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All Reviews 8.2
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Couples 8.4
-
Families 8.1
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Business
-
Solo
9.6
8.8
7.5
6.5
6.2
5.6
9.4
9.0
7.7
6.6
6.5
5.3
9.7
8.7
5.0
4.7
data provided by TrustYou
"Great reception"
"Friendly service"
Top positive review
Top critical review
Excellent 9.1
Location was excellent. Hotel was clean. All employees were very friendly (parking, front desk and room service). Hotel policy not family friendly for families larger than 4. We are a family of 5 (3 small kids). Hotel wants families such as ours to book two rooms (no more than 4 people per room). It is already expensive to travel as a family. This is not where hotels should be placing their effort to make an extra euro.
Mediocre 2.0
The hotel was undergoing a TOTAL renovation. Scaffolding on ALL the windows. The pool was out of commission. The rugs and furniture in all three rooms we were shown were in tatters and stained. VERY cagey reception with NO disclosure of the state of the place. Finally after many attempts, the manager arranged for us to switch to a sister hotel which was fine. This was after many unreturned phone calls and being told she was unavailable. Only after I informed her that I was a journalist did anything progress.
Recent Reviews
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Good
7.0+Balcony of deluxe suite-No bbc, cnn etc for news. no English speaking tv shows
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Good
7.7+We had an interconnecting family room which was well appointed and the bathrooms were very nice. The downstairs spa is great but the gym is not really a gym with just a treadmill and a weigh station. The bar and restaurant are good and the location is excellent - 15 min walk to main shopping area and plenty of restaurants nearby.
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Excellent
8.0+I like the location of it and the worm design and the lights and the rooms are comfortable-Yes there is no wirless in the hotel and there a computer in buisness center only one and its mouse doesnot work good
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