Low season | March |
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High season | September |
Cheapest flight | C$ 53 |
Delayed by 4 hours. Missed connection back to UK. Ended up 24 hours late with an overnight delay. Westjet offered hotel accommodation but when we got to the hotel they said it was fully booked. Terrible experience
Delayed by 4 hours. Missed connection back to UK. Ended up 24 hours late with an overnight delay. Westjet offered hotel accommodation but when we got to the hotel they said it was fully booked. Terrible experience
I always worry about flying budget airlines but I was impressed by Westjet. The checkin agent was terrific. Seated my husband & me together w/o us asking. TSA checkin was smooth & easy. Plane was clean & comfortable. Drink & snack was unexpected. I will fly with them again.
Horrible. I couldn’t add bags or pick seats through the app or website. I called and they told me to wait until checkin. They changed my itinerary to include an overnight layover. Still couldn’t add bags. When it came time to check in, I couldn’t check in or add bags and the error message in the app said “don’t call us, just do it at the airport “. Woke up the day of the flight and they changed the itinerary again to not include any WestJet flights but didn’t give me the new reservation code so it took me a long time to figure out how to check In on the other airline. And I wasted $200 on a hotel in a city I never went to. And our seats in the new flight weren’t together even though I was traveling with my kid and they could have paired her with either adult. Instead they put the 2 adults together and the kid by herself
Was very busy with people crowding around as we were waiting for all wheelchairs but once out of the immediate area we were able to load onto a vehicle for our next gate
Travelled with my mother in law and made sure she has wheelchair access. Very efficient travel. There was always someone waiting for her when she got off the plane
Flight was canceled last minute and no re-booking was offered. Had to buy a same day flight from another carrier at double the price. I’ll never fly WestJet again.
Bad flight cancellations no notice until 11:00 pm could not call no response from them would not call back chat was not working had too book another flight ask for my money back so far only 97:00 of the 430:00 is pending in my account not sure what too do next
20+imite delay on the plane with no air. Part of our group had no seats assigned and took a long time to get fixed. Again no wifi and snacks were sad
Took 45 minutes to check into the flight as their web page keys crashing and was unbelievably show. First flight was cancelled at 10pm the night before a 6:30amd flight and I got a text saying they'd rescheduled me for *2 days later*. Given the trip was for meetings that didn't work so I spent over an hour and a half on hold and on the phone rescheduling. They tell me to check in online while on the phone. It crashes repeatedly. I can't check in. They say, "that happens, it'll probably be ok". Woke up to find the 2nd flight was delayed due to "lack of crew availability" enough that I'd miss my connection (30 minutes to change terminals, go through security and customs). Another 1.5 hours on hold and taking to support when I hear, "I think I have a solution" just before I get hung up on. Call back, another 45 minutes on hold. Previous agent had left no notes so had to start from scratch. Another hour and 45 on the phone. Only flights they could offer involved a 5 hour layover, get into LAX (not my destination) atfter 10pm, then find one of their agents to geta voucher for a hotel (they won't issue vouchers until you land), get to hotel, get about 4 hours sleep, catch a 6am flight to my destination. I gave up and cancelled. Never got to take my trip but spent well over 4 hours on their website and in the phone trying to sort out non-weather, fully in their control problems.
Don’t actually know how this flight would have been since we missed it.
It’s a shameful company. It ask as to go to counter to take the boarding pass, they simply send it by email, just to check the bags’ size in a smaller than normal template. DONT USE FLAIR! It will be more expensive than normal airlines at the end.
flight was okay, no wifi, no free drinks but worst of all they lost my son's bike for four days. Customer service was nonexistent - call a number that leaves you on perpetual hold, there's no baggage folks in the baggage claims area (in vancouver). we went up to international and nobody was at ticketing, went to domestic and they had us fill out a form. they could not tell us where the bag was. Anyway, highly recommend you drop an airtag for anything that's worth more than $500. My son's bike costs a lot more than that to replace; I was on pins and needles for four days.
The crew of this flight, specially the flight attendant in the front were the sweetest I’ve had in all my life, I genuinely hope they get a race or sum cuz of their efforts. It was just quite unsettling that the flight took so long to departure. It was supposed to leave at 10:35pm and we ended up taking off at 11:22pm…👎🏻👎🏻👎🏻
It’s bare bones but was on time so can’t complain.
Of all the countries I've flown to and airlines from around the world, I have never had such a dismissive an arrogant employee during boarding. After waiting in line for 20 minutes to board, I was sent to a second line for Passport verification. Natalie from Flair, repeatedly tried to scan my passport which didn't work for some reason but was too lazy to input my information manually. Bar code scanners aren't 100% reliable as we all know. She asked me my birthdate 3 times, made me wait to be the last person aboard and then smugly threatened me that my only bag could be charged for (same backpack I used as on my arrival as carry on). Natalie working in Ft. Lauderdale and the was the epitome of lobotomized tiktok brain with the charm of junk mail.
Food selection is very poor and sears are very uncomfortable.
Flight was 3 hrs late and another 2 hrs wait for baggage to arrive on carousel and a $7.00 food voucher that arrived as we were boarding our flight.
Seat rows so close together no one dares to put their seats back. Knees pressed against the seat in front, had to find a position putting my legs under the seat in front. But for 6 hours keeping that one position was ridiculous. All savings on the purchase price are taken back through charge backs for luggage $200 each way, Seat selection $44 per seat or you are seated by a computer randomly. Wife sat 5 rows away. Would avoid Flair in the future
The flight was safe (priority). Everything else is low-cost: too hard, delays, mediocre boarding, cost for carry-on and checked luggage.
Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513