Maybe offering better snacks, and don't be so limited about it. I understand that the flights can't offer food. However more and better snacks would be great. Thank you,
Amazing airline relatively speaking. Leg room, snacks, drinks make the trip easier. Great service
The seat had a hard bar along the back edge that was uncomfortable, but the legroom made up for it.
A very comfortable flight, an additional wash room could have made it almost perfect.
We were very offended Reserva check in agent in Calgary. Erroneously profiled and reprimanded for using Reserve line . Hadn't even looked at tickets. We were in fact Reserve passengers
Smaller plane. Food and bar service for free is amazing. Drinks were in glass not plastic cups.
Reserve check-in was very slow compared to regular check-in. Internet was slow
Check in was slow because of passenger ahead in Reserve line. Seats were somewhat uncomfortable.
Porter uses the intelligent and logical way of boarding a plane - from the back.
They really communicated well advised well in advance of a delay. Contacted to tell me it was almost time to go and to do a check in.
They were fast and I like how they used to entertainment system to play video about the safety.
Given I (and I’m assuming most people) have both carry in and a personal item included in their fare, I find it very unfair that on neither of my flights I was able to use the overhead for my small backpack because they were completely rammed with luggage, people personal items, jackets, hats and other items. So the only item I brought in had to be stuffed under my seat while they had their leg room and sat comfortable with all of their items in the overhead. This has to stop because I was uncomfortable on both flights when I only had one smaller item that could not be checked due to its contents (medication etc). Plenty of people could have checked theirs but chose not to and then took up the space allotment for 2 people.
From pre boarding to flight attendant, crew and baggage handler, excellent. Didn’t lost my luggage like West jet.
The Sears in the 800s are not too good perfect Airbus why cant the new 737 fix that
We Left Calgary 1/2 hour late and that made for a tight connection in Denver. After arriving everything was done to help us make our connection. That was a great effort. Thank You United
The experience was great, the crew was very polite and hospitable. I will definitely make if my go to airlines.
Old and out of date plane, it seem like every time I fly with united there’s and issue. We were delayed,
Checkin was painful and slow! Lady didn’t seem to know what was going on and couldn’t explain the delay. Seemed ahe couldnt see the computer scree and we couldn’t hear her talk through her mask.
Great flight. WiFi worked great and the crew was awesome.
Great crew, smooth flight. 30 minute delay on the tarmac with no status updates or information from captain. However, that was the only negative on the trip.
Always a pleasure to fly with WestJet. I am however frustrated about the rising costs. We have started to resort to Ultra Basic fares to afford but really missing the extra bag but too costly.
Everything was great until we had to get our bags. The bags came out in several different batches over 90 minutes after we landed maybe more we got our bags. So much for the old West Jet where they promised bags in 20 minutes. I Next time I will pack lighter and go with a carry-on.
Food good . No entertainment. Need to use wifi to access your own apps. Eg Amazon Prime, YouTube. They don't tell you unless you ask.
The flight attendants were great, but not much room while sitting and it would be nice to get free movies.
Early flight was great. Naps, movie and into Mexico with time left in the first day.
we were upgraded to business class, not sure why, so the flight exceeded our expectations. Perhaps this was because the flight Cancun to Calgary was a nightmare , not even guaranteed a seat upon checkin at the airport.
Menu selection was limited and not appropriate for a flight of this length
Three hours on the tarmac before a four hour flight. I was hungry given the long wait, yet still had to pay for food service
Not the fault of WestJet but we had to wait in the plane on the tarmac in Cancun for 1 hour.
lucky i am considered slender. but i am 5'7", so in case of emergency it would have been completely impossible to put my head on my lap. THERE SIMPLY WAS NO ROOM TO BEND OVER, ALTHOUGH I AM MORE THAN CAPABLE(AS A LIFETIME OF YOGA WILL ATTEST TO). CRAZY DANGEROUS HOW SQUEEZED INTO THE SEATS WE WERE. i have travelled to mexico for almost 20 years, mostly on westjet, but they have obviously squeezed more seats into the 737 to ,,,,,you guessed it make more money!!!!!! also i had to repeatedly move my 'seatmate' as she kept falling asleep, and as she was definately not slender, she squished me into the window seat all through the flight., if i could have jumped out of the plane and swam to mexico i would have done it in a heartbeat. TERRIBLE FLIGHT, NO FOOD, OH, SORRY, FREE PRETZELS OR COOKIES. LOTS OF BOOZE FOR SALE THOUGH!!!! WORST FLIGHT OF MY LIFE!!!!!
So cold. Too cold to sleep. Too cold to get comfortable. Wearing boots and a jacket and still so cold that I would need to curl up if a plane actually had enough room to allow me to do that. Miserable.
Snacks and drinks should be served together and air hostess was not supportive with no smile which was kind of disappointing.
Air canada charged me for a carry on bag that I did not have.
Flight was "over subscribed" which is Air Canada speak for "we cancelled the earlier yyc-yvr flight so we now have more bums than seats".
I was notified 8 hours before that my flight was cancelled due to mechanical issues and they would let me know when they put me on a new flight. Didn’t hear back for 6 hours and was never notified and had to log into the app to find out I was put on a new flight. First time flying with air Canada and won’t fly with them again.
My experience was good. On my return my screen had a glitch but the movie, show and internet options were good. Seats were comfortable, as comfortable as a plane could get in economy. Friendly service. Only complaint would be high price.
Every flight was canceled and they didn’t care much about their passengers
gave me complimentary food as the flight was not full and was attentive to my needs
Good except for the kid kicking the back of my seat and then plyin a game on the touch screen
Glad that the plane was not full so my 6' 2" husband didn't have anyone in front of him. We were able to sit in a row with a space between us so he could stretch his legs.
