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The longer flight on our leg back to the US was fine. Boarding was great, we had to stay on the runway for a bit after boarding… they kept it cool uncomfortable.

This is by far my worse experience with airline. The Lufthansa crew at the airport was rude, inefficient and not customer oriented. I am not counting the 1 hour delay, as safety comes first and it is understandable to prioritize it, but I had to take three flights to my final destination and I am flying frequently cross Atlantic trips since 2011, so I can confidently say that this flight operated by Lufthansa (flight from Athens to Munich LH1753 , was my worse experience.

The crew on my Frankfurt to Chicago flight were outstanding!! Friendly, helpful and worth taking the time to write an excellent review on their behalf. I would fly Lufthansa again just because of their warmth, kindness and humor!

in athens they helped me with my dogs and they solved all my issues excellent service outstanding

No Wi-Fi or food unless you pay an expensive fee.

Flight took off late. Flew business class. Lunch choice was chicken or vegetarian gruel. Chicken was gone by the time the flight attendant got to me. Got the salad, rolls, and desert. Skipped the vegetarian gruel. Almost broke a tooth on the roll. Suspect at it was least three days old...bird food. Wheelchair service (for spouse) at ATH was outstanding. Wheelchair service at FRA was mediocre as usual/expected.

Less room on an international flight than domestic, which makes no sense as they are 8-9 hour flights. Completely uncomfortable and the food was terrible. Flying through Germany and having to stand in line for a passport check when you have a connection also makes no sense when you already did that prior to boarding. They had given some of our seats away because we were so late arriving to the connecting gate

Extremely kind staff, very good landing and take off. On time.

Flight was delayed and caused us to miss connection in IAD. Then bags didn’t arrive at bag claim until 1.25 hours after flight landed.

There was no food - in flight service very sparse - small bottle of water and small bite size chocolate - not sure why the need to come through the cabin like a big service production when they could easily have these items in seat pocket or on seat before boarding!