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Great. Flight departed early and arrived early. Deplaning and baggage claim ww were quick.

More up to date movies and a live TV option like ESPN, Fox News or CNN. All they had were movies and Spotify Music and some games. Also, wifi on international flights isn't free for Skymiles members like on domestic flights via T-Mobile.

No wifi on the long haul flight, food was trash and no vegetarian meal options

Food TERRIBLE! In First Class- so bad - why was it so much better 20-30 years ago? Comfort-awful-would rather have the old, plush First Class seats than the new hard - too short seats in the new pods -would advise avoiding Delta for any International Flights.

The Gate Attendant @ Gate B36 was rude The flight was good but the entertainment system was not functioning as expected. The snacks were ok but could be better The flight crew was excellent.

Had us delay to fix forward restroom only to have stop working so I had a line of people's rear. The entire flight.

Did not get a vegetarian option in 1st class and the video was not working.

Late flight caused a missed connection, had to be put on a later international flight without my requested vegan meal.

cancel my non stop flight for no reason. And force me rebook 2stop flights automatically then get short time to catch my flight from Atlanta to Charlottesville. We missed the flight then ask me rebook again to another city Richmond which far away 90mile from Charlottesville. Spend all day for flight and spend Uber from Richmond to Charlottesville airport cause my luggage was sent to there earlier half day and my food was bad cause heat. Damn delta

My flight was cancelled twice and the third time I tried to rebook it online I cancelled the flight because it looked like I would get a refund to my credit card. Instead I now have a credit. I was also on hold for three hours waiting for a representative and then disconnected. I will never fly delta again.

The big lady was sitting right next to me and the button to recline my seat was blocked by her huge arm. No power outlet for chargers. No inflight Wi-Fi movies

Trip was uneventful which is good. Boarding took a long time due to many disabled/elderly requiring assistance which again is fine. Landing and take off were excellent. Food and entertainment were as expected, bring your own if you have preferences otherwise you get what you get.

The whole problem of being denied boarding on flight I had ticket for having to sit in airport for 5 hours and not offered drink or cup of soup at that hour which was dinner time and did not leave until 11 PM

Flight was delayed four hours! No on board entertainment fir a four flight. Minimal food

On time. Did not like that I was forced to check my carry on bag. When I got to my seat there was riom to store my bag.

The premium did not live up to expectations. The seats were tight and looked like there was no more room at the rear of the plane for seating then at the front of the plane. Instructions were not provided for entertainment. It was difficult to get the app. The app is not user-friendly. It requires too many inputs by the consumer to get to the correct page.

No issues at all! Seats are small with very little leg room but it's what you expect from a low budget airline. I would definitely use them again.

The flight was on time - which is good. But pretty much every other aspect of the experience was bad. They charged 55$ for a carry on bag!

Flight was old and the seats were not comfortable at all. They made me pay 55$ to take my carry-on bag onboard.

Westjet is the worst airline in the world, they are absolutely terrible, there are to many things that happened that I can't explain in this message, I would like to talk to someone about my ordeal. I am partial handicapped and that I can only walk a short distance, I calculated how far I walked and it was more than a kilometer, the pain is so bad today I have to go to my docor, they told me there was nobody available to take me to my gate, this is just one instance. This is not finished yet, I need to contact westjet and let them know about my trip from hell

The mid flight snack could have been more substantial than tiny bag of pretzels.

Flight was over an hour late departing and when we got to Montreal there was no gate and so we had to wait on the tarmac for over an hour!!!!!

No complaints l will always do Air Canada once they are flying where I want to go

Same problem with the entertainment controls being on top of the armrests than on the previous flight, also a Boeing 737 series.

The space in exit aisle seat was great. Having the entertainment controls in the middle of the armrests is a joke. Your or the passenger next to you will unintentionally push the controls, mainly the sound bar.The placement of the controls need to be on the back of the seats or on the inside of the seats. This crazy placement may only be on the Boeing 737 series but need to be addressed.

2 weeks before the flight we have got a pilot strike notice. Luckily it didn’t happen but we had to buy a travel insurance. It was wasted.

No service in the main cabin whatsoever! I finally ask for water and was requested to get out of my seat and come back to the flight attendants if I wanted water. 3 hour flight, some bumps, but seat belt sign off for about half the flight.

Both fights were delayed. Food could be better comparing to other international flights

Flight took off little late and landed back at YVR after an hour without informing a reason to the passengers. Also, second time also got late but an hour to take off. Therefore, I had to change my plans during due to delay in landing to SFO roughly about 6 to 7 hours.

Great crew and the plane was very nice! The problem was that we didn’t have WiFi on both of my flights. I found that to be very disappointing today when all the other airlines always have WiFi so I could work or watch a movie.

I could not print my boarding passes and had to see an agent. However, the agents were very friendly and helpful.

It just baffled me that spirit boarding process that I was charged 2 check in fees for a person bag and carry on. I ended up lugging 3 kids under 10 with 2 bags and to find out at the boarding area that I could not get on the plane due to my lack of reading the baggage policy. I understand if that was the case but the agent also failed to understand one item was in fact a personal item such as laptop bag and charge me as if it was a carry on not personal item. And knowing it’s a horrible storm and last flight in the destination of travel. I could have very easily handed the items to my relative to keep but I didn’t learned about this enforced policy until I was about to board.

Paid extra for a “comfy seat” which was anything but!

I was booked to Reno with a carry on and a personal item on Alaska airlines. Kayak booked me on a return flight on Spirit on which I was not allowed a carry on. What a nightmare. It cost me an upgrade on Spirit and a checked bag fee, a total of $125, to get a small carry on bag home. Kayak needs to learn about the Go restrictions on Spirit before quoting a price on a round trip ticket.

The flight landed with a delay and we had to wait almost an hour to be off boarded. So typical of spirit.

Staying with Dallas 4 hour stay ...it's was torture sorry. .. about to say that

The gate employees and the flight crew were friendly and professional. Afterboarding we waited 20 minutes for another flight; a complimentary beverage would have ben appreciated for the inconvenience.

Customer service. There is no way to call them and online chat doesn't deal with your specific concerns. I don't plan to fly spirit again.

No frills, cheap price & flight was on time, I'm happy.

All the steps below was great!!! and the price thank you!!

At check in they don’t let you be with the person you are traveling with unless you pay $40 per seat . Really bad policy they have

Every day about it was very different all the boarding pass where all wrong l miss flight no refund all crazy

Airline changed the gate from Terminal A to Terminal D which is quite far and only sent a text message few minutes before boarding. Around 50 people missed their flight and as plane didn’t wait for them.

Flight got delayed for 3.5 hours, and for the first hour after the departure time there was no update from the gate folks...

The personal at boarding are rude and try to steel people with their rule of personal item , really bad experience for us

Both flights were delayed. The sizing of bags is crazy. I know it is advertised as a no frills cheaper option but it does feel like you are being extorted for money the whole way-- $20 dollars to talk to a gate agent? Charging for soda a pretzels? I don't think I will be flying Frontier again if I can help it. That said, all the staff were wonderful.

Staff members pretty horrible when boarding. No care for customers

The trip was good but the last minute changes I didn’t like because I had already talked to the attendee and they didn’t help me with my ticket I was having trouble checking in and when the time was up they help me but charge me for that and last minute luggage it was a small bag. After I was in the airplane I realized you were charging because the flight was almost empty and you have to get the money some how. Thanks for everything.

I was shocked that there is no Wi-Fi, my flight was changed and delayed multiple times. In fact, I’m still not home…

I did not like that people are purposely split ip who book at the same time because we didn’t buy seats. No other airline does that.