Find cheap flights from Austin to Quebec

Pros: "Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus"
Cons: "InFlight entertainment was old school TV. Seats very tight."

Pros: "The seat"
Cons: "The food"

Pros: "Everything was great thanks!"
Cons: "Nothing really."

Pros: "The crew was fine. I did not like the seats, we could not be comfortable."
Cons: "I already had my seats numbers but when we checked in they changed them. They were not comfortable at all, because I have 2 little girls, they could not lied down to be more comfortable."

Pros: "The service was great!"
Cons: "The flight got delayed 5h. This is my only complain."

Pros: "Good service"
Cons: "If you would update your media systems To be able to charge your Devices."

Pros: "No"
Cons: "Be on time,safety, and honest"

Pros: "Crew members gave out extra snacks toward the end of the flight."

Cons: "Online checking doesn’t work? And you won’t know that until you’ve wasted 20 minutes going round and round...."

Pros: "Crew was great and the flight was nice other than the one issue."
Cons: "Lady told me my bag was too big and tried to force me to check it. I’ve flown all over the world with this bag and never had a problem. Also when I walked down to the plane, I just walked right in and the bag fit perfectly and nobody said anything. She needs help with how she handles these things."

Pros: "The flight left right on time and even arrived 15 minutes earlier than scheduled to Vancouver. Crew were all friendly."
Cons: "Food was okay but could have been better."

Pros: "Crew very attentive"

Pros: "We were on time"

Pros: "I got home and the price was right."
Cons: "The seats are uncomfortable and my tailbone hurt. The food was bad. I lost my personal earphones, asked flight attendant for plane earphones and he did not bring them. I had to get up, go to the back of the plane and pick them up in person."

Pros: "Wifi on bord, staff"

Pros: "Cool"
Cons: "Thank you for excellent trip"

Cons: "Good flight and right on time"

Pros: "i coul not take the flight becuase this agency changed all my itinerary"

Cons: "Asked for orange juice and got sweetened orange water, you can do better."

Pros: "we arrived"
Cons: "lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service."

Pros: "In time"
Cons: "Seats are horrible, not ergonomic at all"

Pros: "everuthing ok"
Cons: "no nothing wrong depart on time crew exelent good food tv good thank you bording exent"

Cons: "that my ticket was managed by Just Fly when the Kayakpage said that the ticket is Aeromexico's. I will not use Just Fly anymore and Kayak risks me going directly to Aeromexico or other airlines if they are not transparent with the vendor."

Cons: "Terrible flight, food was horrible! entertainment has not changes for the past 3 month-"

Cons: "I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again"

Cons: "Airline too busy ?we lost are flight"

Cons: "I love the service The workers there really helpful and friendly"

Pros: "I liked the food and everyone on the crew."
Cons: "The leg length was so short after my first flight. No individual screens, and what there was was a pretty bad movie."

Pros: "Nothing"
Cons: "The crew was rude. No attention at all. I flew with my 18 months girl that had a cast on her leg and they weren't able to help me out at all."

Pros: "Every thing but the entertainment is not working"
Cons: "Entertainment part"

Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"

Pros: "Smooth ride, great staff."
Cons: "Wish there were outlets."

Cons: "We arrived on time but we did not landed. The pilot kept circling around Montreal and no information was provided to passengers."

Pros: "Nothing they cancelled my connecting flight"
Cons: "First time flying with Aeromexico and it will be my last. The cancelled the flight just when we are about to board and have not responded or compensated me for my substitute flight to get home."

Pros: "Entertainement, service."
Cons: "No veggie option for meals even though I asked for vegetarian meal when checking in. Late boarding."

Pros: "I love there service"

Cons: "That you hateo pay the 1st.bag"

Pros: "Very poor customer service."
Cons: "Flight attendant seemed like have little attitude. Their attitude doesn't only express by verbal it even expresses by their eye contact and body language ."

Pros: "Friendly crew and smooth flight."
Cons: "Flight left over an hour late, very simple tasteless food with little choices of beer that was not cold."

Cons: "The lady at the desk tried to deceived me charging for luggage. At the end she quit and let us go. The food from Buenos Aires to Mexico was the worst ever in a flight service!"

Pros: "Aeromexico on board service is much better than other Montreal-Mexico flights. You eat, you drink, and you get the feeling that the crew actually cares about your well-being ! Oh and the flight is most often on time..."
Cons: "Checking-in online, getting a seat on the plane before getting to the airport, has been quite quite complicated for me, many times."

Cons: "Flight cancelled with little explanation and little help from Aero Mexico to help us get to our destination. Had to request refund instead and have not seen that yet, either- more than a week later."

Pros: "Everything is better, from aircraft to service to food to the fact that they don't charge for everything. And yet, they are successful. Aeromexico is a great example of a great airline."

Pros: "Everything was perfect. Flight on time, enough food and drink. Free blanket, headset, beer, etc­."

Pros: "I loved that they still provide you food. No one else does that these days"
Cons: "I had to board a bus both at LAX and Guadalajara to board the plane."

Cons: "It would be good to include fruits in the menu"

Pros: "A bit better. thank gd the supervisor on 2st flight called the return flight office to arrange my meal. Which my return flight jnitally said they couldnt do... The aeromexici people were still crappy (for someone who never ever complains, still found myself crying and asking for the simplest things...)"

Cons: "I asked the agent to find us seats with Legroom as i am over 6'2 and mostly legs. he charged us $40 extra per ticket. the seat #'s were 10 E and F so we assumed it was a comfort plus seat.. NOPE! knees against the sat in front of me.. in the CENTER of a 9 seat row. the flight was sold out.. now place to Move.. FURIOUS and feeling ripped off!"

Pros: "The flight was on time, the baggage arrived okay and they had a big selection of movies, music and TV."
Cons: "The seats were really small and uncomfortable, so for a 4 hr flight they should improve them. The food wasn't good, they gave just a sandwich and some old fruit."

Pros: "Love the seat. Left side best going to Jackson hole"
Cons: "Bigger snack"

Pros: "The crew was attentive and helpful."
Cons: "Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding."

Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."

Pros: "Fast boarding"
Cons: "More snack choices"

Cons: "baggage was not transported from BA flight to London to the BA flight to Glasgow"

Pros: "Flights were on time, professional crew"
Cons: "Seat back screen kept freezing, headphone jack was broken"

Pros: "The crew was awesome"

Cons: "We stay stuck in PVR"

Cons: "It was way too hot in the aircraft"

Pros: "Easy, no hassle travel."
Cons: "Stale mini pretzels are not appetizing. There are much better inexpensive alternatives. Yuck."

Cons: "Make the chairs more comfortable. Also I would rather buy good food not eat cookies."

Pros: "Very friendly crew"
Cons: "N/a"

Pros: "That we didn’t crash"
Cons: "No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me."

Cons: "you didn't respond and we were unable to take the flight."

Pros: "On time and what more can you ask for?"
Cons: "No entertainment options"

Pros: "Price for a very short notice trip, ease of online booking, very informative staff. Also, able to readjust my seating assignment."
Cons: "Unfortunately, the pilot assigned had a car wreck coming to work that morning. The delay was not bad, but my timeline was tight. Still, very grateful that a suitable replacement was found. The delay could have been much worse."

Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."

Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"

Cons: "The online information was inaccurate on where the pet relief areas were located and I nearly missed my flight as a result. Need to install more ESA /Supprt animal relief areas to make It more friendly to travelers. Very stressful experience overall"

Cons: "Limited legroom is a problem. Otherwise, the flight was fine."

Pros: "Seats which I choose where very comfortable."
Cons: "Would have like a choice in food severd"

Cons: "Mechanical problems deejays the flight and I missed my connection. Uncomfortable seats."

Pros: "Getting home EVENTUALLY"
Cons: "10 minutes after leaving Austin the pilot tellsnus Houston air traffic control is grounding all westbound flights due to a storm in Dallas that's causing too much congestion. So we sa on the Tarmac for 90 minutes. I have a difficult time believing this situation was a surprise. Possibly it was just to free up the gate and not have to go through reboarding. Also leg room is getting reduced to 28 inches. I'm 5"11 and cramped. How is JetBlue better than American? How much will these airlines continue to bend us over. I didn't even take the screaming infant into account.... since it's not AA's fault for letting that baby on board."

Pros: "Short flight"
Cons: "They lost our bags in Dallas. The customer service rep was useless"

Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"

Cons: "Wanted more food. Haha!!"

Cons: "No carbs free meals."

Pros: "Smooth ride, easy security"

Pros: "The boarding process was easy and the crew was great."
Cons: "Other passengers were annoying. One guy was listening to a baseball game on his phone at full volume on the plane during boarding. Another kept hitting the back of my seat playing a game on the entertainment system. And a flight attendant let a guy stay on his phone, while we taxied for takeoff, having the douchiest conversation in history."

Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."

Pros: "Good price, effective transportation, nothing special"
Cons: "Very full, not super comfortable"

Pros: "Good entertainment options in newer flights."
Cons: "Food options for first class could be better."

Pros: "It's just like very other airlines."

Pros: "Everything was on time!"

Pros: "Can't think of anything at this time"
Cons: "Bought this ticket as gift for my grandson. His departing flight was 4 hours late! Therefore the people picking him up in L.A. Had to pick him up after midnight instead of 8pm. Airline wouldn't try to get him a seat on another airline to help the situation. Thought I was booking this on Alaskan airline but turns out they used American. Will never use this sight again. Going to book directly with actual airline next time"

Pros: "Seats were comfortable. Entertainment was appreciated. Flight was smooth and landed early. There was just no offer of food unless for purchase and I was hungry and look forward to that. Even just a bag of pretzels!"
Cons: "See above"

Pros: "Quick boarding to make up for a late flight arrival."

Pros: "I was flying with 2 children on my own and had an issue booking seats together, the gate agents worked to find a solution when we arrived and we were all seated together. Thank you so much for keeping us all together, as my one child has aspbergers and the other is only 8 and we are not frequent flyers. I highly recommend your airline to everyone I meet. Everything met or exceeded our needs. Thank you so very much."

Pros: "Airport expansion"
Cons: "Due to construction traffic is a problem but still manageable"

Pros: "Quick connection"
Cons: "Tiny overhead bins - even in first class"

Cons: "Kiosks were not functioning and we were forced to stand in long lines for customer service for luggage tags Many passengers missed their flights No help for those using malfunctioning kiosks only one person to help hundreds of stuck customers and we barely made our flight"

Pros: "The stewardess/flight crew were awesome."
Cons: "Airport staff, tight seats and boarding process."

Pros: "Our experience was very smooth. We appreciate all the work that went into making this a pleasant experience for all of us."

Pros: "wifi was great"

Pros: "Plane did not crash."
Cons: "Has anyone at AA ever watched the insane boarding process? No running water on the plane, not hot anything (coffee, tea, food). Generally terrible experience, like most of the airlines."

Pros: "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"

Pros: "Infrastructure"
Cons: "Staff behaviour"

Pros: "Staff was wonderful."

Pros: "Arrived. Crew was nice."
Cons: "Seat too small, cramped leg room. Was told there was no space for my carry-on and to check it, but there was plenty of space when I got on plane."

Cons: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"

Pros: "The entertainment options were good and the fight crew was friendly and helpful."
Cons: "The delays and lack of information in the boarding process are unacceptable - this occurred on my trip from Montreal to Paris as we as the return trip. Passengers feel like cattle being herded."

Cons: "No one told us the only inflight entertainment option was streaming via their app, until we were seated on the aircraft with no access to wifi."

Pros: "Prompt arrival"

Pros: "The agent at check-in was very friendly and helpful."
Cons: "Flight was delayed, so missed connection. As it turns out, Air Canada was aware all along that we would miss our connection; however, they still had us board. The gate agent should have been conscientious and informed us that the delay was ongoing with our flight being number 22+ on the tarmac to take off, thus guaranteeing our missed connection. They should have rebooked us on another flight from our original destination vs rebooking us upon arrival in Montreal to miss further connecting flights. Very disappointed!!!!! Based on this experience alone, never again will I or my family travel Air Canada."

Cons: "DELAYED FLIGHT DIDN'T HOLD MY CONNECTION - MISSED BY JUST 15 MIN SEATS NOT COMFORTABLE - PREMIUM ECONOMY NOT WORTH THE EXTRA COST"

Cons: "Arrived in Montreal six hours late"

Cons: "With basically all my flights on Air Canada, there were significant delays. The delays on this flight caused me to almost miss my connection. I had to run full speed to make it to the next flight, and the attendants on this flight were very terse announcing as we were landing "Do not ask us about your connections; we have no information. Do not ask us about your luggage; we have no information" With other airlines in the past, if I have had a flight delayed by an hour, the attendants have announced where I should be headed for my connection, or have called ahead to the connecting flight (if within the same airline" and asked them to wait for us. I didn't feel that AC did anything to help make up for the fact that my flights were so late. Almost ally other AC flights on this trip we're also delayed."

Pros: "Friendly folks"
Cons: "My flight was first delayed, then cancelled, and there wasn't even bad weather at either airport. I still don't know why the flight was cancelled. My alternate flight had to be from a different airport and that flight was also delayed. I went from a non-stop flight to a flight with a layover... a 7 hour layover. Was not fun sleeping at the airport. On top of that, I had paid to select my seat and it wasn't honored on the flight back. Somehow I was unassigned because of the flight change during departure but I was still charged."

Pros: "Overall good flight in terms of smoothness, safety, timeliness, etc."
Cons: "No enrertsinment without downloading google app for phone or pad. Short announcement about this made shortly before flight and we did not react in time to do it. Thought I would read but overhead lights broken; complained three times before fixed."

Cons: "Our direct flight to Montreal was canceled due to mechanical issues. The rebooking process was discombobulating and we ended up arriving at our destination after the rerouting that was stressful and ensured that we lost a whole day of our vacation time. Our flight back the entertainment system in our seats did not function."

Pros: "Decent movies."
Cons: "I separated from my 2 daughters and husband because they did not allow me to pick seats or check in online. I was stuck in the seat immediately in front of the stinky bathroom in a seat that didn't recline, had no hdmi charging port and was pretty much continuously crowded by bathroom-goers. In fact, so many bathroom goers grabbed the seat in front of me that they touched my movie screen about 7-8 times, causing the menu to pop up and interrupt the movie. Otherwise, the food was gross and one of the flight attendants was very grumpy."

Pros: "The flight arrived about 30 minutes early. Also, it left a little late. For me, the less time on the plane the better."
Cons: "Guy next to wanted to charge phone a laptop in USB port in front of me b/c his was our of order. This worked out OK but in a small space it's not so good. He was bare foot too. Take of your shoes but wear socks, please....Plane was not hot, actual a litter chilly."

Pros: "plenty of room, media player, wifi, nice selection of snacks and meals."

Pros: "Quick professional services"

Pros: "The counter employees as well as the people who helped me navigate the airport ( I am disabled) were very helpful."
Cons: "The crew on the plane seemed very overburdened and somewhat annoyed by passengers. Maybe they were having a challenging day. I don't know. I didn't even want to ask for a glass of water."

Pros: "Service food on time flights"
Cons: "No movie for such a long flight."

Pros: "Seats"

Pros: "clean, polite, helpful crew"
Cons: "obtaining boarding passess via smartphone"

Cons: "Our flight was over an hour late getting to the airport in Morocco and when there we were left standing in the jetway after scanning our tickets for a good 30 minutes. The flight was so delayed, many of us missed our connecting flights and had to be issued later flights. I was originally booked to fly out the next day, which would NOT have worked out but was booked instead for 5 hours later. I stood downstairs for 2 hours trying to find my baggages, however, they never came where they were supposed to come out and I received 3 different answers on where they were. "They're at carousel 5," "you don't have to get them they will be checked to your final destination," no they're at carousel 3, so you can grab quickly and recheck upstairs." My bag wasn't at any of these places. I finally found a nice air Canada agent who took the time out of his day to actually go to the back and check on my bag to which he returned 10 minutes later with it. It was just "circling around back there" with nowhere to go. Had I not been persistent, my bag would not have made it to my final destination. I wish the story ended there but it does not. After a 5 hour wait, I sat at my gate which continued to say "American Airlines" I asked the gate if United Airlines flight was still leaving from there she just stated she "had no idea" frustrated, with no gate to go to with a flight leaving in 1 hour nobody seemed to know where our new flight was boarding. After 3 gate changes we were finally able to board our flight to D.C. I am sorely disappointment in both Air Canada and the YUL system. This would be my second time flying this way and both times I have had issues. It's too bad. I do not plan on doing so again."

Pros: "I liked the friendly crew members"
Cons: "1. Could not reserve seat on the return flight and still got charged for it. 2. My seat did not have the new outlet for phone jack and USB charger. I had to use old headset outlet on the arm-rest which did not work. 3. Planes delayed on both directions."

Pros: "Didn't take it"
Cons: "Customer service in Toronto did not know how to get us to Venice before our cruise departed. Wild goose chase sent us on a one hour, $26 train ride to Milan central station where we learned the train air canada told us to take didn't exist. Suddenly forced to take a 2.5 hr, $500 cab ride to Venice."

Pros: "It is one step back from Air Canada Rouge but it is the best airline flying to LA"
Cons: "I missed the blankets and pillows"

Pros: "Air Canada Rouge business class is excellent I would recommend it to anyone"
Cons: "There was nothing that I did not like"

Pros: "Comfort, decent entertainment selection, crew was pleasant and professional, boarding was smooth"
Cons: "Food = bland mystery meat entree."

Pros: "We had to sleep on floor of Toronto airport all night"
Cons: "Bumped from flight no compensation"

Pros: "Good legroom and entertainment options, on time. Enjoyable overall."
Cons: "Food showed British heritage -- stodgy, boring, overcooked. The bathrooms were dirty and out of supplies after a while."

Pros: "I hated both my trips with Air Canada. I payed extra for a better seat and the one I got was dirty. The tv was NOT working. On top of the 5 hours delay, I hated all the experience. The attendants messages is never clear and focus. It's like Air Canada is employing teenagers with NO work etics or professionalism. I am a frequent flyer and will NEVER flew with Air Canada again. The cheap ticket is not worth the cheap aircraft and cheap service I received."

Pros: "They arrived on time. Not much else."
Cons: "Over 4 hour flight. No food (not even pretzels). A few old movies. Flight delay with no communication. I only noticed when I was checking in at the kiosk and noticed that my one hour layover was now a 5 minute layover. Rebooked. When I arrived at destination, no notice that next flight was delayed, even though it was over 3 hours late. Thought I only had 1 hour to go through US immigrations and customs. Ran to the other end of the airport to be on time. Aircraft wasn't even at airport and flight was over 3 hours late. They couldn't have posted that so we didn't have to run across the airport? Changed gates, but no announcement. One other flyer was looking at the board and called out to the group waiting that there was a gate change. Left Vancouver at 8:00 am, arrived in Boston at 1:30 am. Won't fly with Air Canada again."

Cons: "Horrible to fly Air Canada"

Cons: "There was absolutely nothing that I found to complain about"

Pros: "comfortable clean and overall a pleasant experience"

Pros: "The seats were spacious and the electric/USB outlets made all the difference! By the end of the flight, my phone was charged and I was ready to see Montreal!"
Cons: "Paying for seats."

Cons: "Screaming kids right behind me for 3 1/2 of the 4 hour flight"

Cons: "Didn't accept my carry-on that was always accepted before with all airlines.At least from Mtl to Quebec,i would have been able to do it.I will reconsider travelling with A C ???"

Cons: "What a mess. Every DELTA flight I have been on in recent months has had terrible delay issues - I'm cancelling my credit card."

Cons: "I was dozing when the attendant came around- as a result went through whole flight without water!"

Cons: "Everything costs extra: picking seats, pillows, blankets, no Economy Plus for Star Alliance elites, any food, etc."

Cons: "It was 3am and my boarding pass wasn't bright enough on my phone. Instead of politely asking me to go print out my boarding pass at the check in stations, she yelled at me and told me I was holding up the line"

Pros: "Loved the plane."
Cons: "I tried to get business class it was full. In general, I don't spend for business class because AC BC is so poor (horrible food, iffy seats, broken entertainment systems). But this plane was different, unfortunately I couldn't get on."

Pros: "The flight attendants were very professional and nice."
Cons: "The flight took off late and did not make up the lost time during the flight."

Pros: "Arrived early at check in counter and was offered to catch an earlier flight"
Cons: "Was not able to use a toddler booster for my daughter"

Pros: "The ice cream and the one woman in customer service that actually seemed to care."
Cons: "My husband and I were flying to Italy, on the first leg of our flight neither of our screens worked so we had six hours with no entertainment. They gave us a card to make it up to us but (wisely) don't tell you what it is for. It turned out to be for 10% off your next flight if you book it through their website within a year. Useless. On our return flight we were delayed on the tarmac for over an hour with no air conditioning, they originally said they were waiting for a signature but then said that there was something wrong with the engines that help us take off, then the cabin filled with a fuel smell, then they said they had brought the wrong item for the repair and we were waiting for the correct one. When we finally took off my husband's screen didn't work yet again and this was a 9 hour flight. The flight attendant said that some of the screens hadn't worked for a while ( probably cheaper to hand out useless discounts than to fix them.). We received another 10% off card, which we cannot combine or transfer, again useless. We missed our connection because of the delay, they booked us on another flight but because they didn't tell us that we had to pick up our luggage or where (it was on a different carousel than the rest of the luggage from our flight) and that we had to go through customs we (and many others) missed that flight too. We finally got a flight out the next morning and they put us up at a hotel. We both had to miss another day of work and it was quite an ordeal. My husband's screen worked for almost all of that last flight before it seized up. We didn't bother to report it that time since another 10% off coupon wasn't going to do us any good. Overall it is concerning that Air Canada doesn't seem to be maintaining their planes in optimal condition and that their idea of compensation involves them making even more money from me. Never again."

Pros: "The flight was on time, boarding was well-organized, the service was friendly and helpful."
Cons: "The line to the washroom was quite long - there were only two washrooms at the back of the plane."

Pros: "Everything was ok ! I love late departures"
Cons: "From Cancun to Mtl, we had to wait 2 hours before boarding!"

Cons: "The crew"

Pros: "I liked the flight when I got off the plane because it was over"
Cons: "The whole experience was horrible, the landing, the food, the noise, the unconfortable seats, the plane was too hot and especially the bad landing...never again...it was the worst trip I have ever taken and I fly 2 times a year."

Pros: "Entertainment selection was excellent and the liquor selection exceeded expectation. Very smooth flight."
Cons: "Didn't give us US customs forms, had to ask, only got one, had to ask again, and then rushed to fill them out and THEN customs threw them out and we had to do everything on the computer. I would think that the crew would be familiar with this process at their home airport and not waste our time. Also, no one could tell us if we would have to go through security again and if we could buy any liquids in Paris duty free to bring home due to the liquid rule and going through security. Just a wildly uninformed airline (asked our crew and other AC officials) they couldn't answer a few simple questions."

Pros: "Prompt, courteous staff, clean ."
Cons: "Don't love having to watch movie on a phone. Would prefer screens on plane."

Cons: "I did not like that I could not use my own ear phones to watch movies during my flight. Also they do not offer visa debit on flights so I was not able to purchase ear phones. Which made the 4.5 hour flight long. And my head rest was very uncomfortable, I am short and it pushed my head forward too much which hurt my neck. It would be nice to have the option to remove it. Also on a 4.5 hour flight they should offer free little snack like peanuts or a fruit cup."

Pros: "The staff was very pleasant and accommodating."

Pros: "Power outlets. Friendly staff."
Cons: "What entertainment was there? No movie, you had to pay for internet. United to me seems to be a lesser luxurious airline, not like how it use to be. It’s apparent that they are making some cut backs. Not liking this bag fee they’ve added."

Pros: "Good entertainment selection"
Cons: "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."

Cons: "No legroom in economy"

Pros: "On time departures and landings"

Pros: "Not much"
Cons: "Due to space limitations this was one of the most uncomfortable transatlantic trips in about 30 years"

Pros: "Punctual flight, fabulous flight attendants, and the best airline food I’ve eaten in a long time. I can’t remember the last time passengers were given a menu to order food from ."
Cons: "No WiFi on board"

Cons: "Flight switched, old plane operated by Privelage Style, 0 entertainment and poor service throughout the 7 + hours from Chicago, flight an hour delayed as well"

Cons: "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."

Pros: "Just your avergae flight and time for a quick flight to a nearby city"
Cons: "Just luggage being lost at the final destination was a despressing conversation"

Pros: "Overall experience was good."
Cons: "The food and the long layover"

Cons: "3 hours late departing, missed connection in EWR"

Pros: "The flight was just another flight, crew was speedy, and proficient."
Cons: "The seating is way too compact. Me and my neighbor we're hitting elbows the entire time."

Pros: "United did manage to reroute us so that we cought up with the flight to Europe we were booked on."

Cons: "The arrogance and attitude from air crew, ground service staff to lounge receptionist was unreal."

Cons: "Price was not competitive"

Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."

Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"

Pros: "When they couldn't do their job they turned us over to American Airlines."
Cons: "Cancelled our scheduled 1:30 pm flight from Austin to Chicago for "scheduled" maintainence. We drove 3 hours and spent almost $300 for a rental car to get to Dallas for the flight they put us on, which we couldn't make. We told the check in counter and they gave us boarding passes for an American flight that wouldn't leave until 10:00 pm but that we could try to get on stand by for an earlier flight. At this point we were already missing a concert we were trying to make in Chicago. Another $150 gone. We were lucky enough to make the 8:30 pm Dallas to Chicago with American and arrived at Ohare by 11:00 pm. All in all United wasted $300 on a rental car, $150 of concert tickets and 5 hours of paid time off I can't get back. Very disappointed. PS: they gave us food vouchers at the airport to apologize and they were already expired. They couldn't do one thing right."

Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."

Pros: "Easy boarding for elderly slow passengers"
Cons: "Crowded seat space"

Pros: "Nothing"
Cons: "Cramped, lost my bags for three days."

Pros: "Great staff"
Cons: "I wish they posted about the United App for free entertainment."

Cons: "Limited space"

Pros: "Smooth flight. No delays. Courteous staff."

Pros: "The aircraft size. The fact that the plane left and arrived on schedule."
Cons: "The overhead compartments were very small and didn't fit a regular size carry-on suitcase.."

Pros: "Polite crew"
Cons: "Stinky plane"

Cons: "Customer service via phone was unhelp and kind of snarky. She knew I was several thousand miles from home trying to get back, but wouldn't arrange for me to get on a different plane without a $650 fee. Another airline would have bumped people off their flights so I could get hiome. I was not pleased that my missed flight couoldn't be accommodated reasonably. Apparently my ticket was wroth nothing..."

Pros: "Personnel is nice"
Cons: "There is no one to help guide you if you have questions. Basically if you need help, get in an unorganized line. Check-in is a free for all. Signs are not clear or prominent. TSA Pre-Check was closed at one part even though I was told it was open."

Pros: "Male flight attendant was friendly and relatable"
Cons: "Very rocky flight, female flight attendant was mocking male attendant, reading from the manual so I was hearing all the possible worst things that could happen and sanitary conditions of the bathrooms, very unpleasant. We also ran out of water so instead everyone had to wash their hands with the bottled water and sanitary wipes"

Pros: "The United Service was a VIP treatment for me. Im very happy with this airliner."
Cons: "I need to pay for the entertainment I know the movies have cost but the TV and Music was a sad moment for me thanks God I Have tetris on my cell."

Pros: "Piolet communication, safe smooth landing inspite of horible turbulence."
Cons: "4hr delay, late on serving snacks, small aircraft, no tv, no phone charge system in the seats like other airlines/planes has."

Pros: "Like the prompting with manage the fist travel (Austin-Houston)."
Cons: "The travel Austin-Houston only they serve wather! That's ridiculous. In the way Houston-Quito the fly assist not collaborate in the order of the passenger behind me. He's stay the travel continiusly standing and kick the seat. The people not turn off the cellphones and electronic equipments. The old mans passengers not respect the rules."

Cons: "Told about wi-fi but failed to mention anything except United info carried a charge."

Pros: "I like having options to purchase snacks during the flight."
Cons: "Boarding process was horrible. Very little overhead bin space available so many carry on's had to be checked. Leg room was worse than other airlines. Had 3 flights cancelled in a matter of 24 hours when other airlines were running flights at the same time. Needless to say - not a good first experience with United and won't be flying them again any time soon."

Pros: "Everything went smoothly"

Cons: "Very disruptive passenger"

Pros: "The flight was quick and the flight attendant and crew was very kind and helpful."

Cons: "Unbearable to be on board, to be told that the plane had to carry more fuel so it was too heavy and that 5 people had to get off on 24th December!"

Cons: "The Airplane was extremely cold!!! The seats were not comfortable"

Pros: "Ease of getting to the airport and gate for our flight. Flight was short but I was comfortable."

Pros: "we landed on time"
Cons: "we took off late"

Pros: "I didn't miss my connecting flight"
Cons: "Only 10 minutes to go 30 gates to catch my connecting flight. Not good at all!"

Pros: "Thanks for the upgrade"
Cons: "Thanks for the upgrade"

Pros: "Crew nice."
Cons: "Paying for tv. Internet in airports doesn't work."

Pros: "Not much you can say about a 30 minute flight."

Pros: "New seats were comfortable!"

Pros: "Everything went smoothly. Gate attendants and flight attendants gave clear instructions, kept us informed of the progress and status of boarding/the flight/ landing etc."
Cons: "no complaints"

Pros: "Nothing"
Cons: "Lose baggage"

Pros: "One of the legs of our flight was canceled due to weather. The staff at the desk was very helpful in getting us rebooked."

Cons: "Check-in staff was so unfriendly and unprofessional, I have decided to never fly United again. It also took almost 25 minutes on-hold to try and get a customer service rep on the phone and by that time I was going to be late for my flight and United would not refund my money even though it was their issue that was causing my delay. There are too many other airlines to have to deal with the rude people at the check-in area and the lack of customer support."