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Sat 6/5
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Good to know
Low season | November |
|---|---|
High season | August |
Cheapest flight | C$ 65 |
Average price round-trip | C$ 693 |
Good deal round-trip | C$ 111 |
Good deal one-way | C$ 48 |
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (13% more expensive on average)
Flight from Vancouver to Montreal
(avg. price over the last 2 weeks)
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FAQs for booking flights from North America to Quebec
Top 5 airlines serving from North America to Quebec
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29333 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Pros: "Fast easy flight"
Pros: "Super friendly staff, great service and delicious food. The competition has nothing compared to Delta. We’re switching"
Cons: "Great flight but old regional jet"
Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"
Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"
Cons: "Very bad service, airline unrespectfull, discortesy"
Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."
Pros: "Nothing"
Cons: "I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out"
Cons: "My 'window' seat had no window! Feeling was claustrophobic"
Pros: "First class flight attendant shantee was fantastic. Breakfast was strange menu...but tssted ok."
Cons: "Better menu choice."
Cons: "THE FLIGHT WAS 5 HOURS LATE"
Pros: "Great service from boarding to landing"
Pros: "Amazing crew and clean cabin."
Cons: "I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund."
Pros: "When I finally got off the plane"
Cons: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Cons: "This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!"
Pros: "Great experience. Left on time and landed early. Comfortable and great crew"
Cons: "Wish there were more snack options"
Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Pros: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Cons: "Nothing. Everything went well"
Pros: "Almost everything."
Cons: "The flight attendants weee rude, and no bar service"
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Pros: "I usually have had great experiences with Delta. The meal selection was limited. By the time they made it up to my seat they had run out of what we wanted. Also, the entertainment system at my seat and my husbands wasn’t working well. One of the bathrooms had a cabinets Tvst oliiiooooiiooooioiooiiiooiio"
Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
Pros: "I liked that we got to my return destination early"
Cons: "The were no outlets and the wifi was not working. That's a big deal for me because I needed to do work on the plane!"
Pros: "The flight was calm"
Cons: "What I didn’t like is the inconviece where we had to change flight hour and aircraft and move to another one and we were delay for one all hour plus the 3 hours that we were there before the hour of departure that is really really bad"
Pros: "Nothing"
Cons: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"
Pros: "Space looked a bit cramped in business class but I was pleasantly surprised at the length of the flat bed and the additional foot well space once I'd reclined the seat."
Cons: "Need to fix the flickering lights in the JFK club lounge, the opposite of relaxing!"
Pros: "I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much."
Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."
Pros: "Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently."
Cons: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Pros: "Movies"
Cons: "Lack of legroom in economy"
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Pros: "The staff tried their best to help out with the situation. They passed out waters and apologized. I always love the Delta entertainment (so many great selections)!"
Cons: "Stuck in the plane without AC for an hour! We were stuck behind 14 other planes in line to take off and I understand delays happen but the AC wasn't working for some reason and it was extremely hot. The passengers were all super uncomfortable. I wish if they knew we were going to be delayed that they would let us just wait at the gate vs. suffer in the sauna plane."
Pros: "Service from the crew."
Cons: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Pros: "Nothing"
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Cons: "Most everything was excellent, however my 2 year old daughter's in seat entertainment screen wasn't working. It was a full flight and there was no option to change seats. I brought it to the flight attendants attention however she wasn't able to reset it. A 7-hour flight from NY to Zurich travelling with small children without the movies was not as pleasant as it could have been."
Pros: "Nothing"
Cons: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Pros: "At least the plane didn't return to the gate and we departed 7 hours late."
Cons: "All the delays and gate changes with no explanations and only informed via text message. The weather wasn't even that bad. Missed the connecting flight to Bucharest and part of vacation time."
Pros: "Delta Comfort seats"
Cons: "Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it."
Cons: "Almost everything"
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "The crew from SYD to LAX was absolutely excellent! The food is always plenty and hot, and I really appreciate being given a whole bottle of water. Also, thank you for leaving snacks out for us especially those who sleep through the meal service. Very satisfied with the airline so far!"
Pros: "Nothing."
Cons: "My flight got cancelled. Terrible customer service. My bags didn't travel with me. My vacation got screwed up."
Pros: "Everything went as planned."
Cons: "USB or power outlets."
Pros: "Yed"
Cons: "If the flight is over Nigara , a brief commentary on Nigara will enthuse the passengers."
Cons: "Canceling flights with no notice and rescheduling made me lose a day"
Cons: "The same flight leaving an hour and a half after ours left before ours. I don’t understand how exactly that works the gates were directly next to one another."
Pros: "Crew was very attentive and pleasant."
Cons: "Stop charging for carry on baggage for outside of Canada flights."
Pros: "The crew was very nice, and I love the complimentary craft beer!"
Cons: "Would have been nice if we weren’t 2 hours late. Or if the people working at the gate were nice. Or if our bags weren’t hidden in some part of baggage claim with no announcement on where to find them. I’ll never fly porter again."
Pros: "Very polite"
Cons: "Nothing. This’s my first trip with Porter. Excellent in everything."
Pros: "The snacks were great and crew was friendly!"
Cons: "My seat was covered in crumbs, cleanliness overall could have been better."
Pros: "Hassle free"
Cons: "Since it's a small bombardier the leg space is pretty restricted.. only adjustable for short flights"
Cons: "The flight was delayed by 2 hours and I received no notification of this delay. I checked in on the Porter website and provided my email and phone number to notify me of any chances. I took a $100 taxi ride as opposed to the slower $15 train ride thinking the flight was on time. Absolutely not impressed"
Pros: "we finally got there"
Cons: "first time we flew porter air. flight was one hour late, then connecting porter flight was also late. they ran out of snacks.....................ugh!! we were never told any info as to why flights were late, no announcements at all."
Pros: "Airport"
Cons: "Was late going to NewYork and coming home. We were able to get an early flight which was great. Island Aurpirt is wonderful. Price fantastic!"
Pros: "Porter was great, bumped us up to an earlier flight because we had no checked baggage"
Pros: "After taking a chance on an airline I had never heard of, we were pleasantly surprised! Although there was a weather related delay, they accommodated us on an earlier flight."
Cons: "The plane was a bit loud"
Pros: "Nothing"
Cons: "Wasn’t warned on website about applying for ETA. Airline didn’t accommodate me in this situation and proceed to charge me $100 to change my flight."
Cons: "Poor customer service."
Pros: "Service was great"
Pros: "The flight attendants were nice and pleasant"
Cons: "3 houra delays and no storm!"
Pros: "Good service. Thanks"
Pros: "I have flown on Porter numerous time but this was the first for my family. They enjoyed the Porter lounge and convenience of flying from the Toronto island right into EWR. We were able to take the NJ Train right to Penn Station (NYC) faster than any taxi."
Pros: "Easy. Relaxed. Cheap. Great!"
Pros: "Either my mistake or a computer glitch gave me a ticket for an evening flight when I was looking for a morning flight. I was able to avoid switching fees by showing up at the airport for the first flight, and I was able to be seated comfortably. The staff at the check in was very nice and helpful. There is no entertainment so I gave that a one. On the short flight that I was on there was a choice of snacks, I chose almonds, thank you very much for the almonds and beverage. Happy travels, everyone!"
Cons: "They wanted me to check my carry on which could easily have fit under the seat in front of me."
Cons: "Dirty toilet. Flight before us by Porter got delayed...all flights after also got delayed. ..poor logistics and no proper staffing at Newark airport."
Cons: "it was the last connecting flight and it was cancelled."
Pros: "Good in flight service"
Cons: "Flights delayed both ways. Anything from an hour to five hours. Very inconvenient."
Pros: "- Staff/crew are exceedingly pleasant, although not necessarily 100% helpful - Free beer and great snack options onboard are a nice departure (see what I did there??) from the usual in-flight experience. - When they significantly messed up my entire first day of travel, without complaint they sent me a voucher for future travel."
Cons: "- My first flight was delayed and I wasn't notified until an hour beforehand (even though the flight was delayed due to an incoming flight they knew well ahead of an hour beforehand would not be there). I could have arrived at the airport later and paid less for my parking. - I was told by a gate agent I would still make my very tight connection (spoiler alert - I did not), so I did not ask to be rebooked on a later connection immediately. - Once it became clear I would likely miss my connection due to being delayed after boarding, I asked again about it, this time of a flight attendant. I was told there were 23 daily flights a day to my connecting city (there are not) and it would be fine. We sat on the tarmac for 30 minutes after landing waiting for a gate and the last hope of making that connection was gone. - Upon arrival in Toronto it turns out my connecting flight was cancelled and everyone had to be rebooked. The very pleasant customer service rep told me not to worry! They automatically rebook everyone and I've been scheduled to leave 10 flights later - the following morning. At 12:45 p.m. their best solution was a flight at 8:30 the next morning (later canceled). When I calmly explained that was not ideal, I was immediately given the "last seat out today" on a 9:30 flight (later delayed then canceled). I'm not sure who they were saving that for, but it is unacceptable to rebook people for the next day when they have free seats. I was resigned to spending 9 hours in the terminal (literally just a room with a few snacks) because I was also on standby for every flight until then, and fortunately after checking in again 5 hours later, I was handed a ticket for the flight leaving in 15 minutes. If I had followed Porter's original plan, I have no idea when I would have made it, as I already mentioned both of those other flights were later canceled and I've already gone over how Porter rebooks passengers. - I found out after I spent $20 Canadian on a sandwich and chips via the Porter website that they are supposed to give meal vouchers in a significant delay, but I was not offered one. - On the way back, I saw myself being set up for the same rigmarole. My first flight was delayed more than a half hour, leaving me with a very tight connection. Thankfully, I arrived at the airport earlier and was able to catch an earlier flight because as it turns out, the connecting flight I would have missed due to the delay ended up being canceled. I can only imagine what the rebooking process would have been, so I am glad Porter is accommodating about switching flights. I imagine they do so to save them the rebooking later, but still, it is not something all airlines will do. - Both flights out to Montreal were incredibly hot. I tend to run cold and I was sweating. The flights home on a warmer day were fine, so I'm not sure what was going on there."
Cons: "Flight left without us despite being a connecting flight and the customer service rep was rude and useless. Future flights were cancelled or severely delayed. Had to cancel that flight and use Air Canada to get to Montreal"
Pros: "When we went to check in counter we were early enough to get on the flight before ours and we arrived hour and half earlier Make sure your carry on bag is 9kgs or less or you will have to pay to check it"
Pros: "Friendly accommodating crew, always great service"
Cons: "Delays - there are always delays with porter"
Pros: "I liked the friendliness of the crew. Also I had plenty of leg room & a real surprise was free drinks even on a short flight."
Cons: "Each of my flights was late."
Pros: "The seat has enough leg room. The service was very nice on the plane with nice selections of snacks and soft drinks. It also offers wines and beers free of charge. The waiting area which offers complementary snacks and beverages is more comfortable than the one in the US with very comfortable chairs and outlets with USB to charge your phones, computers...It would be great if the US airlines copy their ideas."
Cons: "None."
Pros: "All is well"
Pros: "Friendly, nice"
Cons: "Had to wait for luggage"
Pros: "Our 1 hour flight to Toronto City was delayed by 2 hours due to weather issues in Newark, but we got to enjoy the Porter lounge (free drinks and crackers)."
Pros: "They served beverages in REAL glasses, in their waiting room they serve FREE coffee"
Cons: "Seats did not recline at all"
Pros: "Always use and will continue to use Porter as they have excellent prices. The staff is always pleasant and always a hassel free flight"
Cons: "It wasn't so much Porter by Kayak. I had received a gate chance from 14 to 12 then 12 to 14 but never received the one to go back again from 14 to 12."
Cons: "See prior comment. Also, we were told that as 8 of us were making same connection that we'd make our connection. My wife was standing at the gate after running and they would not board her."
Cons: "After my flight with porter airline my souvenirs that were glass were smashed.. I have been on many flights around the states with those exact souvenirs and nothing. I don't think they treat your bags with care at all"
Pros: "I was allowed to go on an earlier flight which enabled me to go out to dinner with my husband for his birthday."
Cons: "I didn't like the pressurization of the cabin. I find that I have a hard time with my ears pressurizing on Porter flights. I flew earlier in the day with no problem with my ears then I take the Porterr flight and my ears won't clear at all. I feel this type of aircraft doesn't pressurize well."
Cons: "Flight delayed. Seems to happen often with Porter...for some reason."
Pros: "Being treated like a guest instead of cattle felt like the old days of flying. From the extra leg room to snack and complimentary wine and beer, it was such a refreshing change . Not to mention the staff of Porter Airlines, every person we spoke with was pleasant and extremely helpful. We will definitely fly Porter more often!!"
Cons: "Absolutely nothing to complain about."
Pros: "Service is always good not to mention great prices as well."
Cons: "Not much for overhead and it would be nice to have entertainment but can overlook that details if means low airfares"
Pros: "service"
Cons: "food"
Pros: "I especially love Porter's lounges - free coffee, cappuccino, espresso, cookies, soda, water, free Wi-Fi,.. I checked in unintentionally early, and was asked if I wanted to be put on an earlier flight, at no charge - any other airline that's offered me that in the last few years has always imposed a surcharge. Flight was on time, crew was friendly."
Cons: "Nothing not to like!"
Pros: "on schedule"
Cons: "I arrived early enough to possible catch the previous flight, but the gate attendant didn't want to be bothered with my request."
Pros: "every all round was perfect. The most enjoyable thing about this flight was the smooth landing we got."
Cons: "The flight was repeatedly delayed, at the gate, on the departing runways, and on arrival waiting for a gate. The Porter employees lied in ongoing manner about the length of the delays. I was seated by the departure gate and heard them tell passengers repeatedly, "10-15 minutes", when we were eventually delayed for 2 hours. When we were had landed and were delayed waiting for a gate to disembark, and the captain came on the intercom to tell us it would be a "five minute wait" the passengers literally laughed aloud incredulously."
Cons: "Terrible boarding process"
Pros: "Crew was friendly and professional."
Pros: "All was good, also of note is the flight was not full"
Pros: "Crew were fairly attentive, have experienced better. Liked the Canadian entertainment options, even if very limited."
Cons: "Seats were okay, the plane is really showing it's age. Movie selection was very limited, and very dated."
Pros: "The staff at WestJet was very accommodating to me."
Cons: "Better snack choices"
Pros: "The crew did the best they could considering the delays."
Cons: "More information on the three-hour delay"
Pros: "The pilot got us to Toronto."
Cons: "Everything. Contrary to most of my experiences with WestJet over the past nineteen years, this was the worst, overall, trip I have ever had with them, from delays, to missing my connecting flight, to gross incompetence with the staff, to a failure to even empathize with our situation (with a baby!)."
Pros: "N/A"
Cons: "due to weather a pile of flights were cancelled, we had to call West Jet and get re-routed"
Cons: "My other WestJet flights let me have access to wifi via the WestJet app and the entertainment console. I was disappointed to not have access on this flight."
Pros: "Seat"
Cons: "Nothing"
Pros: "Short and Sweet smooth fligjt"
Cons: "Horrible delays in boarding no tv no entertainment at all."
Pros: "Comfortable seats. Nice staff."
Cons: "Poor entertainment. I usually watch movies on my iPad but there was no wifi and the available TV shows were not to my taste, the screens were small and not clear. The magazine was boring, no games to play. Flight delayed an hour for no apparent reason."
Cons: "No coffee"
Pros: "Flight was only delayed 20 minutes."
Cons: "Nothing."
Pros: "Consistencies on bagage claim info, and changes in boarding gates."
Cons: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Pros: "I fly frequently and this is the first time I've travelled with West Jet. The big difference was the staff. Unlikely many airlines the West Jet crew - in flight and the ground crew - were all very friendly, helpful and actually seemed like they enjoyed their jobs. I called West Jet prior to checking in on-line and my call was answered within a minute by a real human who was so helpful. That's the polar opposite of so many airlines like Air Canada."
Cons: "The seats are too close together but that's not unique to West Jet. And the in flight crew was so helpful that it makes up for the lack of space."
Pros: "Price is great"
Cons: "Lost my luggage"
Cons: "Poorly organized departure lines had plane boarding late, resulting in a long wait on apron for takeoff slot. Late arrival in Toronto meant waiting for a gate, and then customs delay due to multiple arrivals at once"
Pros: "The flight was on time."
Cons: "That I had to pay $30 for one checked bag, would have thought the first one was free!"
Cons: "Faulty weather radar on a stormy evening cancelled our WestJet PREMIUM ECONOMY flight. After deplaning and waiting for all passengers without checked bags to be rebooked, we eventually were on our way by car from LGA to JFK airport to meet a British Airways ECONOMY flight with only minutes to spare"
Pros: "WE HAVE SPECIAL NEEDS AND THEY WERE VERY HELPFUL TO HELPING USE WITH ARE NEEDS THANKS SO MUCH IT WAS A PLEASURE TO FLY WITH WEST JET CHEERS monica formosa and josephine formosa thankyou to all west jet employees such wonderful kind hearted people"
Pros: "The flight was delayed, so I was going to miss my connector. They made some calls and got me booked on a British air flight straight to my destination. Thank you!"
Pros: "The cabin crew were outstanding on WS709 today. This is my fourth trip with Westjet, and today stood above. Diane was beyond efficient and pleasant while maintaining a smile and grace, while a number of unattended children were onboard. My seat was changed, and that's fine - mostly because of the manner in which the crew at Pearson handled it. Then, I couldn't resist giving up my re-assigned (centre) seat so that two sisters could sit together. The two folk in my row were lovely, they talked more than I did, but when I joined in, it was a genuinely pleasant conversation. Three strangers, meeting per chance. The woman next to me had given her seat up for a family to sit together, so it really was a chance encounter! Diane needs to be promoted!"
Cons: "While things happen, I wonder why when I was readied a seat, it was missed that two children, sisters, were sitting in separate rows? Should they have automatically been assigned two seats together - they were unaccompanied. As happens, an 'aunt-like' woman was seated next to them, and again, Diane was an another in-charge auntie!"
Pros: "flight was not full drinks on board free kind staff wonderful views"
Cons: "for a person measuring 2.00 metres / 6.6 ft the entrance to the plane is very low Standing up in the aisle was impossible."
Pros: "staff very pleasent"
Cons: "delays cancelled flights"
Pros: "Crew is always great."
Cons: "The Encore planes are the cramped, noisy and slower Q400. If you request a window seat expect the possibility that you won’t be able to comfortably place both feet on the floor. Added bonus, to balance the plane they sometimes need to request passengers to move from the front to the back which slows down departure times."
Cons: "- The unprofessional way the staff "sorted us out". Especially the lady at check-in. Our flight was from NY to Toronto and then connecting after a nine-hour layover from Toronto to London. On all flights, we got the seats in the middle of the aircraft allocated, which is challenging when you are on crutches. - The second flight to London was in a terribly old machine where the overhead compartments were not well equipped to accommodate my crutches. The only way they fitted was at the very back underneath all the luggage. So when I asked the flight staff to help me get my crutch to go to the toilet, as I could not get it myself, he asked: "do you really have to use it?". I considered that very rude! - The selling of the entertainment systems took forever, which meant that the food sale was very late. Almost 4 hours into the flight on an overnight flight is really late! Especially when people would prefer to sleep. Due to my medication, I had to wait for food, but it took forever. All in all, not the best experience"
Cons: "Flight crew arrived late delaying take off"
Pros: "O"
Pros: "Contrary to my previous experience this flight was on time and the staff was very courteous"
Pros: "The flight was on time, there was enough room for carryons in the overhead bins"
Cons: "I did not have any food or use the entertainment options so that’s why I scored them low as I don’t know how good they were."
Pros: "Nothing"
Cons: "lack of information due to delay"
Pros: "Gave me accommodations for the night and rescheduled my flight."
Cons: "Misinformed me about where to catch shuttle for the hotel. A representative told me I was to be given a free entrance to the flight lounge for the inconvenience and it was not approved."
Pros: "Nothing"
Cons: "Flight was cancelled unexpectadly. Notified 4am with no resolution but to fly out almost 48 hours later."
Cons: "Flight was late to leave"
Pros: "Nothing"
Cons: "Being stopped at every connection for screening. No communication about why. Nearly missing the connection due to the screenings. Being held in holding because it was being confirmed that my bag would make it on my next flight and then once confirmed it never made it anyways!!! Unprofessional and poorly executed all the way through."
Cons: "I had to pay for earphones. Even if I didn't want the earphones I couldn't shut off the tv screen which really bothered me. Will you, in he future,charge us for using the washroom facilities?"
Cons: "Not applicable"
Pros: "Boarding was fast and we were up in the air in no time."
Cons: "Seats were a bit uncomfortable"
Pros: "On time"
Cons: "Very narrow seats"
Pros: "Excellent crew - very friendly and witty!"
Cons: "Not enough space. Delayed"
Cons: "We were delayed by two hours and didn’t take off until 10 m which was a huge inconvenience"
Pros: "The roominess, service, food.....all excellent"
Cons: "It would have been so much better if there was a foot rest."
Pros: "All the crew"
Cons: "Nothing"
Pros: "Seats and the crew"
Cons: "Checking in takes a long time"
Pros: "Nothing specific"
Cons: "20 Minutes delays for take off and coming late at yUL was a nightmare"
Pros: "Friendliness of customer service (phone), gate attendant and flight crew. I travelled with a pet and their organization is seamless! Well done... again!"
Cons: "Everything was great"
Pros: "The women at the boarding kiosk were very good as they helped me to avoid the lineup for rebooking my flight. It was fast and rebooking through the website. Avoid calling them."
Cons: "Cancelled"
Cons: "The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest."
The aircraft is really unconfortable. Even the premium class the seats are narrow and hard. There are no screens to watch movies, we have to use our phones. The food is ok in the premium class and really BAD in the economy class. The crew is lovely. I do not intend to travel Gol internationally if I can possibly avoid it.
Pros: "It was a fluid flight"
Cons: "That it wasn't late"
Cons: "Include the luggage into the price of the ticket, Brazilian airliners often charge luggage separately."
Cons: "No masks. I didn't like it."
Pros: "The crew was realy nice"
Pros: "Very easy process of boarding, flight and leaving the plane."
Cons: "Besides water and juice, with a small pack of crackers, nothing else is offered, unless you pay for sandwiches or other drinks."
Cons: "Que funcione Latam Enterteinment o tenga pantalla de entretenimiento"
Cons: "Punctuality"
Pros: "Aircraft look new and very clean."
Cons: "Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again."
Cons: "I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage"
Pros: "O lanche foi muito bom"
Cons: "Resolver os constantes atrasos neste vôo"
Pros: "The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all."
Cons: "Better seats with adjustable head rest and functional power outlets."
Pros: "O lanche não foi Mãe Terra e isso é muito bom."
Pros: "Aeronave"
Cons: "Serviço de bordo"
Cons: "We had a 90 minute delay in brasilia"
Pros: "Seats very comfortable with plenty of room. Crew very friendly and helpful."
Cons: "The little crackers they serve taste like cardboard."
Pros: "I enjoyed my seat!"
Cons: "They could have started boarding on time."
Pros: "Flight on time"
Cons: "Food"
Cons: "Punctuality"
Cons: "Flight delayed over one hour!"
Pros: "The space between sits in the airplane"
Cons: "The timing"
Cons: "Este vôo tem atrasado sempre."
Pros: "On time"
Cons: "Food"
Cons: "More efficient check in. Long wait at gate."
Pros: "The trip is very fast"
Cons: "I sleep in few time"
Cons: "Horrible experience. With a CONFIRMED seat with GOL airlines- and checking in two hours before flight- I was told flight was oversold and they did not have ANY seats on the plane. REBOOKED on flight from different airport two hours away! Awful!!!!!"
Pros: "Excelente"
Cons: "Price"
Pros: "Thanks"
Cons: "All good"
Pros: "Check-in"
Cons: "It was very hot on the plane. Very little air conditioning."
Cons: "Missed the connection."
Pros: "The airplanee accommodations are comfortable and the service was very good."
Cons: "3 hours delay"
Pros: "Flight on time"
Cons: "No entertainment on the flight"
Pros: "The crew was very nice and friendly"
Cons: "The discomfort of the seats!"
Cons: "Lost my luggage"
Pros: "Boarding was organized and punctual."
Cons: "Delayed Flight"
Pros: "Great service. No delay. Quick and efficient boarding. New, clean aircraft. Comfortable. Would certainly fly GOL again. And recommend. Easy on line check in."
Pros: "Las instalaciones en perfecto estado todo en funcionamiento"
Cons: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"
Pros: "Thanks! I enjoyed my flight."
Cons: "Not so much Enlish speaking :-/"
Pros: "Quick boarding, smooth flight, and my checked bag was waiting for me at the carousel by the time I got down to baggage claim. All in all, a very easy flight"
Cons: "The carry-on bag policy is a bit unusual so I ended up checking the suitcase I’d typically bring as carry-on"
Pros: "Everything"
Cons: "All ok"
Pros: "Friendly service"
Cons: "No kosher food"
Pros: "Didn’t have to pay more for the exit row!!!"
Pros: "First time on Gol! Awesome airline!"
Pros: "Clean aircraft and courteous crew"
Cons: "Did not like being bussed to the aircraft"
Pros: "The crew. They are very careful."
Cons: "They charge me by my baby stroller! They lost part of my bag. Never more I will travel by GOL."
Pros: "A equipe de bordo agradável, mas o check-in pessimo"
Pros: "Excellent crew members !"
Pros: "It was a short flight so there was no entertainment and I believe the snack was just a snack. But neither of those two things were necessary anyway, I was quite happy to just take the short trip without. I like GOL, it's a nice airline and the people all seem very happy to work."
Cons: "Although not really necessary, it would have been nice if the inflight magazine could also have English because most of us first language English people don't speak a second language, unfortunately!"
Cons: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."
Cons: "I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!"
Pros: "On time, good service."
Cons: "Ran out of vegetarian options. Staff slightly inattentive and rushed when dealing with clients."
Pros: "Good entertainment options"
Cons: "The armrests did not fully extend, making the seat incredibly uncomfortable for my husband...the flight crew did not seem to care..."
Cons: "Very bad smell, pass landing"
Pros: "The way the crew interacts with passengers one has the feeing that we were all one big family! Special hats off to Freedy who worked on this flight on my way to Canada and was very interactive with us , he made us felt really welcoming , as long as he has to give us his service , Staff keep up the good work. All of you did a fantastic job . Pilot did a great job a few pot holes that was out of his control but all in all a great flight"
Cons: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"
Pros: "Spacious seats"
Cons: "Very hot airplane before take off"
Pros: "It was an uneventful flight."
Cons: "My seat didn’t seem to go back as much as the seat next to me. That made sleeping a bit harder."
Cons: "Service level and carelessness of the crew"
Pros: "The crew was very nice"
Cons: "The food"
Pros: "Best flight I've ever been on! Our take off was delayed due to some guests having gotten their luggage put on the airline, but never showing up to the actual flight, so the crew was required to take off said luggage. Normally, this would be a frustrating experience, but they kept us updated throughout the process-- it felt like they actually cared. Crew was incredibly kind throughout the entire flight. Truly the best experience flying I have ever had."
Pros: "Meal was delicious"
Cons: "Flight delayed by rain - normal. Very little communication. Old plane with antiquated technology. Flight was extremely warm."
Pros: "The flight was delayed due to a thunderstorm, something out of the control of BA or LHR Airport, but the crew never seized to deliver a superior service with a warm smile on their face even when the heat was unbearable coz the AC wasn’t working. The captain frequently gave us updates and even walked around the plane to answer our questions! Superior customer service..."
Cons: "My biggest complaint was that there was no AC while we were stuck for almost one hour on plane! BA should ensure that their planes are properly prepared for similar situations"
Pros: "Price was reasonable and staff were excellent and professional."
Cons: "Uncomfortable seats."
Pros: "Plane not full, comfort, choice of entertainment. On time leaving and arriving."
Cons: "Unable to check in online. Message said not approved to enter US as yet. Called airline and was reassured but still unclear and anxious about this unusual message. Boarding time was extended."
Cons: "It is a flight operated by Iberia and business class doesn’t really feel like such"
Cons: "We were late to our outbound flight due to our other flight being delayed from weather. We went to the ticket desk area, which was closed and were directed to another help desk. Once at the front the attendent refused to help us and sent us to another desk at the other end of the terminal. After waiting in another long line, the attendent told us we had missed all flights to Edinburgh. There lack of staff and customer service caused us to miss all flights and trains into Edinburgh. On top of that, we were notified our flight back to London would be cancelled because we missed our outbound flight and that she could not provide us with any credits or refunds that we would need to call customer service. We lost the money we spent on our Edinburgh hotel and had no way to get to our vacation."
Cons: "Traveling business class it felt as if I am traveling in city bus plane was so old seats were falling apart and above all the way ba staff most unfriendly people I was just imagining if this they do in business class what they must be doing in economy class I will not recommend any one to travel from Phoenix to Delhi on B A Jiten"
Pros: "After 18 hours of travel I just slept on this flight. Got on, fastened my seat belt, and don't remember take off or landing!! But the plane was MUCH cleaner and nicer than our international flight."
Cons: "Flight crew was a bit loud and it woke me up a couple of times, but it was at 2 pm. So I didn't expect them to be quiet."
Pros: "comfort is really good the seats are big"
Cons: "nothing"
Pros: "Got Home day later , slept on airport floor. Meal was poor , no more vegetarian food left . Wrap was given with chicken & maynosie where as Asian / Hindu veg meal was ordered ."
Cons: "Same as above ."
Pros: "I was a good trip, except for one thing."
Cons: "I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination."
Pros: "Boarding"
Cons: "Small plqne"
Pros: "Crew was excellent"
Cons: "Charging for food and drink? What is BA, three times the price of RyanAir and the same food service. Unbelieveable."
Cons: "Don't you even know that correspondences were missed?"
Pros: "Flights were on time"
Pros: "Food and staff service was amazing"
Cons: "Basic small.plane. Nearly a 3 hours flight with an option to get something to drink only just before the decent to land. No audio option even if you had your own headset."
Pros: "Staff (cabin crew Tony, in particular). Hand luggage allowance. Finally, food and water on a BA flight (unlike connecting EDI to LHR flight)."
Cons: "Method of boarding, with a mass of economy passengers boarding st once at the end. I NEVER get my preferred seat (= window), and object to being charged extra to select a seat (unlike other airlines I use more frequently nowadays). Crowded economy section, with little legroom, passengers squashing bags at feet, etc."
Pros: "The usual competent BA experience."
Cons: "The main meal was a mess. They ran out of the pasta option way too early. Then the tray was covered in useless extras - such as salad dressing (unlabelled, but that's what it looked like) and lime pickle, when the starter was a potato salad that already had a sauce and the main was pasta with tomato sauce and broccoli. They should cut out the extras and spend the savings on better starters and mains."
Cons: "After sitting on the tarmac (I understand the delay) for 2 hours there was no water available for another hour past takeoff. And then it was only available for purchase. Really, a cup of free water is asking too much?"
Cons: "The lack of service"
Pros: "The staffs were brilliant"
Pros: "Crew is very helpful, friendly and attentive"
Cons: "Long delay sitting at Heathrow - not the fault of the airline, but discouraging. Seats are tight."
Pros: "Our flight attendant was very helpful when we were faced with dietary restriction issues."
Cons: "We had problems with the food. My son is allergic to tomatoes and mangoes while I am gluten intolerant. The options did not work for us. There was nowhere in the reservation that asked about this. The plane was about 80 degrees for the entire 9 hrs. My clothing was soaked with sweat. The legroom was less than on the domestic flight (AA carrier) which led my son to bother the person in the seat in front of us more. There was a male flight attendant that kept coming by to tell my son to get in his seat, which was not helpful. He is only 3."
Pros: "Crew was very good and very attentive. Dinner was of good quality for airline food. Both options sounded good and the chicken curry was excelent. Flight took off late beacuse the luggage of passengers who did not make the flight had to be removed, but managed to arrive only a few minutes late."
Cons: "It was just too cramped. It didn't help the the gentleman sitting next to me was large enough to be spilling over into my seat. The seats were not very comfortable either. The movie selection was a bit disappointing compared to Iberia Airways, and the screen quality was not so great. I also didn't see usb ports to charge portable elctronics, which was disapointing."
Pros: "Courteous cabin crew"
Cons: "Delays both before takeoff and after landing. Unorganized boarding--what happened to the old idea of boarding from the back of the aircraft forward?? Making all passengers shuffle through a long queue is really stupid."
Pros: "In general I liked the flight."
Cons: "€75 to check a bag PER PASSENGER"
Pros: "Very prompt and good communication from pilot"
Pros: "Nothing"
Cons: "Everything. no one helped me with the upgrade no time due to poor customer service."
Cons: "Plane was late boarding, updates were not prompt."
Pros: "excellent we got upgraded to premium economy so all was good"
Pros: "Flight attendant was excellent"
Cons: "Turbulence; people vomited, one in the isle."
Pros: "The two vegan meals I received on this flight were better than expected. They weren't just picked over salads without dressing or lukewarm spaghetti like some airlines serve. The entertainment provided was diverse enough, though the touch screens were a bit aggravating."
Cons: "Phoenix Sky Harbor Airport, get your B-Gates sorted. Everyone of the gates in B 20s terminal had a flight leaving and there was no system set up for where people in the various flights should queue or stand. A lot of people were confused as to who was in line for this flight and where to stand prior to the actual boarding starting."
Pros: "Check-in Ticket printed by BA staff at the airport had the wrong gate number so I was sat in the wrong part of the terminal until I got suspicious and double checked the screens to find my flight had started boarding elsewhere. Entertainment system had a screen from the mobile phone you owned more than a decade ago. Breakfast was a Kellogg's chew bar. Staff onboard were excellent."
Pros: "Great food."
Cons: "Not much space for a long flight."
Pros: "The staff was wonderful, very caring and courteous."
Pros: "Great crew and service"
Cons: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
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