Find cheap flights from Bogotá to Ontario

Pros: "Flight was on time"
Cons: "Again they boarded he plane before door was open only thisntime it was even colder in Bogota AND it was 7:30 in the morning. Again crew was rude. Didn't clear off food items."

Pros: "There were several very rude flight attendants on this flight."

Pros: "No Meal compensation"

Pros: "Excelent services New airplane & clean"

Pros: "The plane is modern and staff were great!"

Pros: "Great food, super comfy, nice crew"

Pros: "Food, punctuality, service."
Cons: "The check in could have been through the app or the web page"

Pros: "It was fine"
Cons: "Not very roomy."

Pros: "Commuted all summer between Miami and Bogota. 5 times on Avianca, 4 times on American, 1 time on Latam. Avianca is the best of the three."

Pros: "The tvs was very very very very very vert very cool"
Cons: "The breakfast was not not not not not not not not good"

Pros: "The crew was super nice"
Cons: "The food was terrible, as terrible as any other plane food I ever tried. Next time, save some money and have a proper dinner in the airport before you go into the plane."

Pros: "Service both on the ground and in the air was excellent"

Pros: "The movies"

Cons: "lack of vegetables and flavor in the food."

Pros: "The plane has updated with modern technology allowing for everyone to have entertainment"
Cons: "I didn't like the fact that it was confusing for international connections. There should be more signs or guidents to allow better connections"

Pros: "I liked everything except the food."
Cons: "There were no vegetarian options for meals"

Pros: "Smooth flight."
Cons: "While the plane was hardly full the seats were awful and overnight painful. I was served a sandwich which was moldy."

Cons: "N/A"

Pros: "NA"
Cons: "NA"

Cons: "The personnel in the airport were at times confused about the Bogota-Cali departure time. It has become a habit to change departure time and gates."

Pros: "Breakfast was good. The plane was an airbus 330 very comfortable."

Cons: "You broke my lugage and nobody took care of this situation."

Pros: "Among the three flights, this was the best one! Thank you!"
Cons: "Nothing"

Pros: "Perfect with no problems. Everything was on time."

Cons: "Not sure why they started boarding us only to make us stand in the jetway for 10 minutes. Odd"

Cons: "Delayed one hour"

Pros: "The plane was ok"
Cons: "Food"

Cons: "The crew only came by once with a drink and would not let me have a drink before noon."

Pros: "Not much"
Cons: "More than half an hour delayed and when I arrived to Mex my baggage was still in Bog. We had a scare during landing also but i dobt think is the airline fault."

Cons: "Always a problem with flying avianca"

Cons: "Smaller plane 3 seats on each side is always uncomfortable"

Pros: "Great service. With FOOD!!! Real Food! The entertainment system was great ( I played most of the flight) On time!"
Cons: "Just one daily fly to San Juan."

Pros: "Excellent flight. Seats were comfortable and well spaced. Each seat had an individual entertainment screen. Served juice and coffee on a one hour flight! Check in was easy and cabin crew friendly and professional. We will definitely fly Avianca again."
Cons: "Booked through Flight Network which was a disaster! We will never book a flight through them again."

Pros: "I want Avianca resolve my bag lost. Is too much time.The case number is 17422862 is in Customer Service."

Pros: "I had a rough time due to stomach problems."
Cons: "When I asked the attendants for some medicine to help my stomach, they replied they were prohibited from giving medicines to passengers. Since they are not doctors, I understood their point of view."

Cons: "Falta de respeto a los miembros Diamante."

Pros: "Every thing was perfect"

Pros: "The crew members were the best part of the trip!"
Cons: "The delays, but that's not their fault. Global warming is to blame."

Pros: "El servicio ptestado por el personal que trabaja en el avión."
Cons: "La sala de salida para Santo Domingo en el Aeropuerto El Dorado de Bogotá."

Pros: "Check in counter, in flight entertainment and food were good, alcohol included."
Cons: "to join the passengers for the next day flight in order to have a full plane. All other flights took off despite weather delays. On top of missing 2 work days because of their business decisions, everyone beginning their journey from Bogotá were considered "locals", thus creating a very tense situation with employees with lots of arguing and unprofessional behavior. Finally they agreed to accommodate everyone at the hotel, getting there after 7pm. 2 full days lost! Why do they offer flight frequency if they won't honor it? People make plans around their purchase, but they just don't give a damn. Will do my best to avoid this airline in the future and will not recommend it to anyone."

Cons: "stop to Long and the Team sometimes late organizing the Line to aboard."

Pros: "the flight attendants were very friendly."
Cons: "boarding was a complete disaster. the lady at the counter gave me all wrong information. the random screening was done very rudely. not a single staff spoke a word of English which is unacceptable for an international flight. the food albeit not significant after the horrendous boarding experience was terrible, and I had to ask several times for water. Further, for the flight to bogotá, we had called and spent a lot of time on the phone to reserve seats, which were then all wrong once we checked in at the airport. what was the point."

Cons: "No meal served"

Pros: "Timing"
Cons: "First plane, small. Food"

Cons: "We had to take a bus to reach the plane."

Pros: "Everthing"

Pros: "It is super comfortable and the entertainment is great!"
Cons: "The food didn't taste great. It seems to be a general problem with Avianca pilots but usually the take-off and landings are bad. You will usually hear people say "aaaaah" during landing just because the pilots depart waaay to fast."

Cons: "No pude hacer check in porque movieron mi reservación y casi pierdo el vuelo por un problema en la misma línea aérea. No supieron darme una pronta solución."

Pros: "Everything was easy, clean and an overall great experience. I will def be using this airline again. Highly recommend."

Pros: "Everything about the flight"
Cons: "Nothing"

Pros: "Timeliness"
Cons: "Seating"

Pros: "quick and easy flight"
Cons: "no entertainment screens at all!"

Pros: "On a quick 40 minute flight they still managed to serve coffee, water and snacks."

Pros: "Very professional."

Pros: "Got here early!"

Cons: "It was a Great flight. I always enjoy flying Delta"

Pros: "Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually)."
Cons: "I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip."

Pros: "Seats are fine. Ordering system is up to date."
Cons: "After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything."

Cons: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."

Pros: "Comfortable and clean plane, crew professional and nice."

Cons: "If it had left on time Waited 3 hours at the airport"

Pros: "Delta in flight entertainment is great."
Cons: "Always delayed."

Pros: "The crew was very good. So was the food."
Cons: "The flight was 1 hour delayed"

Pros: "I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!"
Cons: "The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class."

Pros: "The stewards did an awesome job leaving me a chocolate snack and an chicken wrap while I was sleeping!! Definitely a pleasant surprise to wake up to"

Cons: "Flight Delayed > Pilot on Connecting Flight"

Pros: "We had a terrific trip returning home. Yes, it was crowded but everything was organized and all went well."
Cons: "Airplanes should board back to front. Then people don’t have to get bumped as later passenger try to carry 2 items onto a packed plane."

Pros: "Delta is my favorite airline. Smaller planes with two seats two a row."
Cons: "I was told to check my luggage even though there was still overhead bin space."

Pros: "Internet, seat."
Cons: "Tv screen, sound ."

Pros: "A+ flight! Super nice attendants and even pilot sounded pleasant! Take off and landing was smooth & perfect!"

Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."

Pros: "Sat with family."
Cons: "Completely full flight. Had to check our bags. Rough landing."

Pros: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Cons: "Food wasn’t great. What’s new?"

Cons: "This was the longest part of a three flight trip back to DCA and there was no movies. This was completely unexpected, so I wasn't prepared to entertain myself for 5 very long hours. It would have been nice to have know this ahead of time so I could have brought a book with me. Early notification thru the app is the way to go."

Pros: "20 minutes ahead of schedule"

Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"

Pros: "We arrived early, great flight."
Cons: "We had to wait at customs about 30 minutes because we were early!"

Pros: "Nothing"

Pros: "Departure was right on time and we actually arrived 15 minutes early."
Cons: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."

Pros: "Please see above. Sherry was amazing"
Cons: "Plane was small and older but it was a short flight"

Cons: "Being late"

Pros: "Not a good experience. Crew was unhappy, disengaged, seemed too busy and buried."
Cons: "NEverything seemed hurried and frenzied. Airplane was dirty when we boarded."

Pros: "The flights were smooth, it was an easy process"

Pros: "entertainment"
Cons: "rescheduling Putting my wife on a different flight seating us in middle seats"

Pros: "Pilots skill - it was raining hard when we landed"

Pros: "Nice regional jet!"
Cons: "It was a regional jet..."

Pros: "The staff was excellent, and very patient with the customers"
Cons: "Being 6'2", the leg room left a lot to be desired, and I was cramping after approximately 9 hours flight time (flight to Tokyo)."

Pros: "I liked that we finally arrived."
Cons: "I didn't like the lack of communication on Delta's behalf by their employees throughout our plane delay process. We were very delayed, and would be getting alerts on our phones before anyone told us what was going on. The forced us to change planes and didn't explain what the plan was or how we why we were transitioning. A lot of passengers had to ask each other what was going on, due to this lack of direction."

Pros: "Easy ride back home."
Cons: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Pros: "Everything. I really loved that I could track where my checked luggage was, so when I arrived to my final destination I knew my bag was going to be there. The individual TV for my seat, so I could watch what I wanted. Having an USB port to charge my devices."
Cons: "Liked everything."

Pros: "The service of only one employee that booked another flight for me instead and actually helped me I didn't even take the flight to atlanta"
Cons: "The hole return experience was terrible the supervisor i tried explaining the situation to just walked of while I was talking to him i would like a refund for the last flight I didn't take."

Pros: "New plane with plenty of overhead storage space, on flight entertainment system has many options"
Cons: "pressure in cabin on decent was bad, my ears hurt (which only seems to happen on some flights)."

Cons: "Sold us a flight with unassigned seats"

Cons: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"

Pros: "plane had individual movies for free with each seat!"

Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."

Pros: "Nice smooth, quick flight"

Pros: "Quick, clean"
Cons: "I was in the back seat"

Pros: "Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)"
Cons: "A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta."

Pros: "The quick boarding"
Cons: "The food still not good, even that is a short flight Copa should choose another kind of plane because the Embraiber is a very small plane for comfort"

Pros: "Nothing"
Cons: "Boarding lines are awful"

Cons: "There is not entertaiment. The food could be better"

Cons: "Security was redundant and disorganized. Gate staff were uninformitive."

Pros: "Smooth flight"

Pros: "Great. Flight"

Pros: "Very organized"
Cons: "Food not good. Would be nice if is more organic. Example breakfast more protein."

Pros: "Atención and food"
Cons: "Was late"

Pros: "Nothing special"
Cons: "Crowded lounge in Panama with no fooe."

Pros: "free wine"
Cons: "seat didn’t recline due to exit row"

Cons: "Service was not helpful."

Pros: "courtesy, punctuality and comfort."
Cons: "FOOD..."

Pros: "Nice and friendly crew. Punctual."
Cons: "No legroom whosoever."

Pros: "Service was great. Food was good. The flight attendants were attentive and the planes were new."
Cons: "Panamá has the worst airport next to LaGuardia I’ve ever connected through. Crowded; dirty restrooms and poor food options."

Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "Nothing."

Pros: "Comfortable and short"
Cons: "N/A"

Pros: "Nothing"
Cons: "Flight was delayed, no apology, service on board was terrible and unfriendly. Had to run to get to connecting flight. No help from airline staff. Avoid Copa at all costs. Don't fly Copa!"

Pros: "The crew attention"
Cons: "The very ugliest seats. The last ones don't go back to sleep."

Cons: "I cant say that it was good since i didnt take the flight. I had to make a change so it was cheaper to just fly with some one else rather then pay to make a change with Copa. On the way down it was not that bad. I was just not happy with the change price but it is what it is."

Pros: "Food"
Cons: "Nothing"

Pros: "EVERything was perfect. The only thig is to uodate the movies selection. Def will travel again with copa"

Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."

Pros: "This was a good flight. There are more business-like type travelers in the morning and traffic to the airport runs smoothly so early in the morning."
Cons: "My flight was fine and the time seemed to go by quickly."

Pros: "Good service. Has entertaining and food was not bad. Service is friendly. We had a small delay and the captain was communicative and tried to bring us faster to our destination."
Cons: "Bathrooms are super small"

Pros: "I liked the seats, drinks and food."
Cons: "I would have loved to have a veterinarian option."

Cons: "The food."

Pros: "Friendly crew"
Cons: "It's probably not the airline's fault, but I don't think anyone enjoyed just "sitting" and not moving, prior to takeoff, for what seemed like 20-30 minutes, after 30+ minutes spent boarding, though that was largely the fault of the clueless passengers."

Cons: "Food was bad."

Pros: "Flight was good...ease of making reservations...choices and time available"
Cons: "not much to say here"

Pros: "I've always had a great experience when I travel with Copa!"

Pros: "Nothing"
Cons: "Rude crew, old plane, no entertainment"

Pros: "We liked everything. It was short but great."

Pros: "Licor gratuito"

Pros: "Everything was great"

Pros: "Same as above"
Cons: "Same as above"

Cons: "Only middle seats available; couldn't be seated next to travelling companion."

Pros: "I have absolutely no complain about this flight or the crew, they were all diligent and helpful."

Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Seats comfortable, but planes are old and outdated"

Pros: "I had taken a COPA flight 2 years ago and the leg room was unacceptably cramped. On this flight the coach seats were given a bit more crucial space. The plane boarding and baggage handling was as fast and pleasant as possible."

Pros: "Everything perfect. On time, good service"

Cons: "And then the next available flight was 1600$ with no insurance coverage. I had to be late to travel with an acceptable flight price. I expect some sort of compensation for this lack of awareness. No one called my name or the flight number before the flight had left whixh is weird to me."

Pros: "Everything was on time and have no complaints on this particular flight."
Cons: "I was not allowed to board my next flight out of Panama City because of overweight. I suspect they knew that was going to happen as they gave me a boarding pass without a confirmed seat."

Pros: "The personnel from check-in to the plane are friendly and professional."
Cons: "At check-in the line is longer and slower moving than necessary because there are not enough agents attending."

Pros: "The crew is attentive and they all have an excellent disposition"
Cons: "Check-in is slow because there are not enough agents attending this process. So when one person has a complication, the line is held up a bit too much. Boarding is not as organized as it should be. On-board entertainment system is not very good at all."

Cons: "Not only they do not offer gluten free menu, but they didn't have the fruit plate I asked for. They gave me the regular food and I ate only the salad. It was the worst stomachache of my life. The flight seemed eternal. The crew did absolutely nothing! It was the worst flight ever."

Pros: "Complementary meals & beverages (beer & wine especially)"

Pros: "The food on the flight was great. It's also nice to be able to recline the chairs so far."
Cons: "The flight was packed full. Even though the chairs recline very far, that means you lose a lot of leg space when the person in front of you reclines. And there is also not very much leg room to begin with. The chairs are outdated (not nice fabric). Also, when the person ahead of you reclines their chair, you have to be very forceful in order to stow your tray table - it's actually a total design flaw. We got very mean looks from the women in front of us because we had to shake their chair so much in order to put away our tray tables. The air conditioning barely came out of the vent above my head, and the vent above my boyfriend's head was smashed completely so there was no air coming out of his at all. The flight was hot, and he was actually sweating."

Pros: "flight left on time, transfer time in panama was short. panama is a good place to switch planes cause tjey dont make you go through security check again"
Cons: "they didnt have screens on seats"

Pros: "The precision of the fligths."
Cons: "The fact that they didn't give help and assistance to my mother."

Pros: "comfortable boarding, on time"
Cons: "food"

Pros: "Seats"
Cons: "Nothing"

Cons: "The lunch could be better with a cracker or Bread."

Pros: "Nice Crew. Seats ok."
Cons: "Nothing to add"

Pros: "Crew were very kind. Seat space from BOG-MEX not so good"
Cons: "Food could be a little better."

Pros: "The flight left right on time and even arrived 15 minutes earlier than scheduled to Vancouver. Crew were all friendly."
Cons: "Food was okay but could have been better."

Pros: "Departure and arrival times were accurate."
Cons: "There were a few seats (mine included) who didn’t have a blanket. The AC was set to a VERY low temperature."

Pros: "Crew members are great and always willing to help"
Cons: "Seats could be more comfortable"

Cons: "The seats were the most uncomfortable seats I have ever sat on for a flight. Definitely needs improvement for a better flight experience."

Pros: "i coul not take the flight becuase this agency changed all my itinerary"

Pros: "The service on the plane is ok."
Cons: "On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time."

Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"

Pros: "I loved the attention of all the staff of aeromexico very friendly and helpful I am happy to have traveled with Aeromexico"

Pros: "Almost everything was perfect!"
Cons: "The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers."

Pros: "Overall a great experience"

Pros: "I upgraded to Premium on this leg of my flight and the seats were very comfortable for a reasonable price."
Cons: "Boarding process. The Zone lines are formed a very long time before boarding really begins. Why?"

Cons: "Ground crew is inept. 1. They keep separate lanes for passengers who checked-in via web and who had not checked-in yet. However they did not prioritized one over the other. So people who arrived 10 minutes after me and had not checked-in dropped their luggage before me. 2. They did not ask questions to figure out how to best help passengers. 3. Provided incorrect boarding time 4. provided incorrect information to pickup luggage in CDMX"

Pros: "Is so quickly boarding and the service inside is very good"
Cons: "The space in to chairs... for the people big is complicated"

Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."

Cons: "My luggage was ripped with a box cutter or blade."

Pros: "Not much"
Cons: "Cabin crew was late, delaying the flight over an hour. When we arrived at the gate the ground crew acted like this was the first plane they’ve seen. Scrambling all over, everyone talking frantically on their cell...keystone cops"

Pros: "We upgraded to the "MA" seats and it was so worth it."
Cons: "The food was so so."

Pros: "The flight attendants were great courteous, polite and professional I loved it"
Cons: "Some of the planes didn’t have the screens working to relax in a longer flight"

Pros: "amazing plane large easy new"

Pros: "Una mierda aeromexico"

Pros: "Nothing"
Cons: "Aeromexico is garbage, very poor service on the phone, the gate, the airplane. I do not recommend this air line"

Pros: "Nothing"
Cons: "Your bad service I’d appreciate That you have had sent an e-mail to remind me of the web check in. I was used to that and i made a mistake as I read that the flight was departing at 3:40 pm from Bogota and I missed the flight. It was a no show and I had to pay 845 dollars and you dont care. You will receive all the money and I have to loose it all. How can I send a complain?"

Cons: "The flight was delayed for a day. I had to spend a night on Mexico. They changed my flight so I lost a day traveling."

Pros: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"

Cons: "Cancelled my flight, rebooked me two days later with no meal vouchers, hotels or accommodations. Booked on another carrier and asked for refund on cancelled leg and was told no. Why does SkyTeam partner with a carrier that has no intention of providing any type of commitment to its customers."

Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."

Pros: "The food was good"
Cons: "The fact that when the Mexico City security detained my bag Aeromexico told me the bag was never loaded on the plane in YYZ. They gave me an email address and said good luck. My bag was then shipped to Bogota I went to the airport and asked fir it back only to be told it was sent back to YYZ. I was supposed to be given $100 -never happens. Now I'm home and I have no idea where my bag is."

Pros: "Puntuality and service"

Cons: "We are not able anymore to get upgrade with the use of certains credit cards"

Cons: "Had a 13 hour delay flight and Aeromexico didn't want to pay for people to stay at hotels"

Pros: "The service and flight attendants were nice and genuine"
Cons: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"

Pros: "Very nice crew"
Cons: "Old plane, very uncomfortable seats, no leg room and no entertainment"

Cons: "they charge 250 dolars for my service dog, even though i had all my dods documentos. its ridiculus. i call customer service and they did not do nothing to help me."

Cons: "Recieved my bag in Mexico City completely wet!!!!"

Pros: "ON time, friendly, comfortable and there was food."
Cons: "the delta/aeromexico lack of coordination for my seats."

Pros: "Attendants were courteous."
Cons: "Space between seats and back rest. Atten"

Cons: "5 hours delay and the did not give us a clear explanation"

Pros: "Punctuality"
Cons: "Online checkin not available. It should be. Gate should be announced earlier"

Pros: "Attention"
Cons: "Seats are very tight, uncomfortable."

Pros: "I enjoyed my flight it was comfortable seatoseating. The good was great! The flight attendants were very professional and friendly.the entertainment was great because I had my own choice of watching what I wanted."
Cons: "I enjoyed everything in this flight!"

Cons: "They lost my luggage."

Pros: "Seats were comfortable and TV for each passenger."
Cons: "Food is really bad. That sandwich can be eaten."

Pros: "Would not recommend."
Cons: "Poor service."

Pros: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Cons: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."

Pros: "Everything"

Pros: "The flight was on time and the crew was helpful."
Cons: "Looks to me that the seats have shrunk and the space between rows is inadequate. I was pretty much frozen in one position for five hours, unable to move much. I know that this has nothing to do with the crew, and everything to do with the airline itself, but it will have an impact nonetheless, on the overall experience."

Pros: "Everything was great"
Cons: "Had the seats in the emergency exit row had liftable handles between the seats, it would have been more comfortable... the rigid seats where not easy on my hips for a 9 hour flight"

Pros: "I managed to get on an earlier flight with a standby ticket."
Cons: "First, my original flight got delayed to an arrival time that would’ve made me miss the last shuttle to my final destination. My options were either to stay overnight in Vancouver or hire a taxi. Both options would’ve cost me at least $300. Thankfully I had a longer layover in Toronto that gave me some buffer. Otherwise, it would’ve been an additional expense."

Pros: "Empty plane"
Cons: "Not being 3 hours late"

Pros: "We didn’t crash."
Cons: "We continue not to crash."

Pros: "compliance in the boarding"
Cons: "in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat"

Pros: "Crew was great, there was nobody sitting beside me so that was a big bonus. Smooth flight and the wine was pretty good."

Pros: "Crew was amazing .. had two seats for myself"
Cons: "Food and entertainment"

Pros: "Space, food and entertainment"
Cons: "It was late 20min"

Cons: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"

Pros: "Flights left at the scheduled time"
Cons: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"

Cons: "Food was hilariously repulsive. Shared photos far and wide on social media."

Pros: "Accessibilit and food choices."
Cons: "Children are crying and kicking my seat."

Pros: "It was overall a good experience, cannot complain about the service as it was great."
Cons: "The weather caused a bumpy return flight but that is not the airlines fault."

Pros: "Smooth flight, on time"
Cons: "Difficulty with tech"

Pros: "on time, courteous and helpful flight attendants. Good food in the right amounts."
Cons: "never easy to sleep properly, but was able to rest and sleep enough."

Cons: "Chaotic boarding. Little leg room"

Pros: "This was a direct flight from LAX to Montreal. The flight crew was both professional and friendly."
Cons: "Through no fault of the flight crew we were delayed almost two hours on the tarmac due to lightening storms in the area."

Cons: "Gates changes a lot and no announcement is made"

Pros: "Got to pls 2 hours early which was fine. Ground crew and service at Turks and Caicos was AWESOME! Helpful, friendly couldn't ask for better. Flight crew also great:-)"
Cons: "PLS is a tiny airport that needs to be added on to accommodate the huge population that is coming through. Just be prepared for a bit of funky."

Pros: "Enough empty seats that I could lay out to sleep. The price was very reasonable."
Cons: "Hard to believe in 2017 an airline can offer a 9-10 hour flight without any in-flight entertainment system."

Cons: "Delay getting to gate in Toronto. Entertainment system is not top notch. No blockbusters of any kind. Cheesy airline"

Pros: "Boarding on time"
Cons: "Problems with entertainment"

Pros: "Crew noticed I was thirsty and gave me the can without asking"
Cons: "Crew said I wish they would hurry up and get off and I whipped my head around and she apologized. She meant no harm but that's not good service."

Pros: "service is good"
Cons: "2 hour delay in takeoff caused our connecting flight to miss our bags. We barely made the flight."

Pros: "The snack selection is excellent"
Cons: "No complaints"

Cons: "check in staff was unable to though tag me luggage onto an onward Emirates flight from Toronto. Not sure if this was a lack of knowledge or limitations of the check in system. Seat options provided at the time showed only middle seats as available all other sets were showing booked or required pay-up premiums...Air Canada's website had a whole host of end seats available...."

Pros: "The in-flight staff were friendly."
Cons: "We avoid Air Canada and after this flight that will continue. First, they wanted $400 for the return trip to guarantee that my wife and I sit together. To guarantee that we sit together and that it would be safe for her 28in femurs it would be $800. Then the Orlando leg of our trip was delayed by two hours, guaranteeing that we would miss our connecting flight. They would not make arrangements prior to departure, nor would they respond to any enquiries from any of the passengers about their connecting flight arrangements. On arrival in Toronto, as we pulled up to the gate, they announced that they had found alternate connections for all but 4 passengers that we would get more information outside. There was nobody at the gate. There was noone at customs. We did not know if we had a connecting flight, or if we had to pick-up our luggage. Nobody from Air Canada gave us any information. We asked security at baggage if we should go on to connecting flights or wait for luggage and were only informed that once we leave the baggage area we couldn't return. When we got to the terminal entrance for connecting flights, we were told (by security) that we could not enter without a new boarding pass. THEY directed us to the line for Air Canada (no indication if we were in the right line, but other people in the line were in the same situation. We finally got to the counter and were informed that we were on the last flight of the night and given boarding passes. Thank heavens that my credit card has priority pass membership. Delays happen. The way Air Canada handles it turned a minor annoyance into a maximum-stress situation. We already avoid Air Canada because they took away almost 50,000 travel miles for not flying for one year. We will work even harder to avoid them in the future."

Pros: "Patient staff while I made my decision whether to board Flight or skip it"
Cons: "Flight delayed and re routed to a different airport"

Cons: "Same as above. Flight delayed by 45 minutes. No explanation given as to why... no inclement weather or other issues that day."

Cons: "They had known about a mechanical issue all day and did not notify anyone until 1 hour before departure. They ultimately had to get another plane but only after >4hr delay. Seems to me like delay could have been avoided or at least predicted so we could have made appropriate arranements. Big domino effect of inconvenience on the last day of the year makes for very bad experience."

Cons: "Air Canada was one hour late leaving the gate. This in fact was a great improvement as when we left Montreal on Dec.21 they were 4 hours late and in the best of xmas cheer didn't even offer us a free drink. Way to go AC."

Cons: "After making if through a very busy customs and security line i make it to my gate only to find out that they lost my bag and they can't let me on my flight. I have been waiting in line for 3 hours to know what they are going to do to fix it and i'm still waiting.... i have flown with them before and it was fine but this is just ridiculous."

Pros: "The crew tried to be nice."
Cons: "Boarding was completely disorganized. The flight was meant to depart at 3:30, we didn't start boarding until 4 and we didn't take off until 6. The flight was too full and the plane too heavy so extra fuel needed to get be left behind, which meant we had to land in Jamaica refuel and then head to Toronto. Arrival time was meant to Be 10:30pm and we arrived around 1:30am."

Cons: "Not on time. I missed my connecting flight"

Pros: "Small plane but very comfortable. This flight as well as the other 3 we were on were on time with a professional staff. 5 Stars for this Air Canada!"

Cons: "didnt like the cabin crew attendants. Only 1 I interacted with gave off the impression of friendly. When they canceled the flight, the information they sent to me was inaccurate and during the rescheduling process people were short with me and it took forever. When inquiring about a refund so I could find a faster flight home, they told me they couldnt confirm the amount I might be refunded, but it would be hardly anything. Therefore, forcing me to be almost a day late getting home."

Pros: "Aircraft had TV screens for each passengers offering a variety of free entertainment for all passengers. (Nice)."
Cons: "i am a 6'4* person and flying on any "express" aircraft is a mild form of torture. I know this is not exclusive to Air Canada but come on North America...lets get that leg room increased. ; )"

Pros: "The flight attendants were kind and helpful!"
Cons: "This was the last leg of a 24 hour journey from Venice to Seattle for my sister and me. After having a 3 1/2 hour layover, our plane was supposed to leave at 6:30 PM and kept getting delayed. One of the biggest frustrations was the lack of communication by the staff! We could see them at the counter where our gate was but no one would come out and talk to us! Our plane finally got off the ground at 8:30 PM!"

Pros: "Was moved to a nonstop Flight when my original two segment flight was delayed!! Arrived and hour before scheduled."

Pros: "nice crew"

Pros: "Our attendant was great-- really funny and friendly guy !!"

Pros: "Not much"
Cons: "Food is awful and the seats are the most uncomfortable I have ever encountered!"

Pros: "Pleasant stewardess and crew"
Cons: "1 hour delayed flight was inconvenient for everyone"

Cons: "Rouge was the problem here. Unlike regular Air Canada flights, the seats are extra cramped and there are no seat-back TVs or power outlets. (Also, the crew didn't seem to include any French speakers - weird for Air Canada.) I preferenced AC for this flight. Next time I would avoid them if it's Rouge."

Pros: "We had a pretty uneventful flight from Tampa to Toronto using Air Canada. That is a good thing. The airline offers complementary juices and drinks of the nonalcoholic variety. No complaints."

Cons: "2 hour delay"

Pros: "Nice crew,moving all the time, food was good."
Cons: "A little bit colder than I expected."

Pros: "Crew was pleasant and efficient. The entertainment consoles were nice, having games and movies and flight tracking."
Cons: "Nothing wrong with the flight, but security and customs at Lester b Pearson was an inefficient and an unpleasantly long experience. Had to show passport and/or boarding pass half a dozen times at different stations. Many of the stations were within sight of each other, so...why? It was a nightmare and it took over an hour. This applies to coming back to the U.S. The process while going through Canada was fine. While I would fly with Air Canada again, I will be avoiding that airport on my next trip."

Cons: "The entertainment very bad the tv was yellow"

Cons: "1.5 hours delay. After arrival, luggage was also delay for 1 hr. Flight schedule to arrive at 12 pm. End up I left the Santiago Chile airport at 330pm."