Daily cleaning, installation of cabin HEPA filters on flights from Boston to Ontario
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|March||Best time to beat the crowds (2% less expensive on average)|
|December||Most popular time to fly (6% more expensive on average)|
Average price round-trip
|C$ 432||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 174||or less|
Good deal one-way
|C$ 99||or less|
Air Canada, Turkish Airlines and United Airlines have all waived their change and cancellation fees on flights from Boston to Ontario. Confirm policies on booking site.
The cheapest ticket to Ontario from Boston found in the last 72 hours was C$ 144 one-way, and C$ 324 round-trip. The most popular route is from Boston to Toronto, and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 144.
Air Canada flies most frequently to Toronto from Boston.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Ontario.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ontario is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ontario with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "this is the airline"
Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Cons: "Better allergy aware food."
Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Pros: "Easy and quick"
Cons: "No complaints"
Cons: "No space in the seats"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Pros: "The crew and service were outstanding, seat was comfortable."
Pros: "I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund."
Cons: "Chaos at gates. Changed gate 3 times. No real updates."
Pros: "Everything else"
Pros: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Cons: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."
Pros: "Quick boarding, nice staff, good entertainment available."
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Pros: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Cons: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."
Cons: "We sat on-board the aircraft, at the gate, for almost 2 hours due to a weather delay. During this time, we were not offered refreshments, nor were we offered any type of "compensatory benefit" for our delay (e.g., free Wi-Fi, vouchers good toward a future flight (a $30 voucher per passenger would seem appropriate), additional SkyMiles (3000-5000 SkyMiles would seem appropriate), etc.)."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Cons: "The flight crew and staff were all great!"
Cons: "3 hours there before the departure."
Pros: "Crew were friendly and understanding"
Cons: "Flight was delayed 4 times, didn't land in ATL until almost 4 a.m. Still was charged for bags and when I called in to reschedule so I could get another nights sleep they said next flight wasn't until 10 the next day and there was charge for that. Also my flight from ATL to Boston earlier that week was delayed 3x. Overall not impressed with this connection. Meanwhile another flight to Boston from ATL left and I was not notified or selected for this change."
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Cons: "delayed 2+ hours due to runway maintenance. You'd think those things would be better planned..."
Cons: "Not having a seat assignment until arriving at the gate."
Pros: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Cons: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"
Cons: "Didn't eat or use entertainment."
Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."
Pros: "Flight on time"
Cons: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."
Cons: "No seat assignment prior to arriving at the gate"
Pros: "The plane didn't crash."
Cons: "Everything! Flight late, seats to close, worst customer service in the skies!"
Pros: "Staff are friendly"
Cons: "No leg room compared with JetBlue; few free snacks"
Pros: "arrived early"
Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"
Pros: "Excellent flight and crew on a new Airbus 319"
Cons: "Lunch time flight. Only food in economy was bags of high carb salty snacks"
Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."
Cons: "You guys lied to us , you said I was getting first class flys , and it didn't happen . I'm really disappointed and I would never again get a flight with you guys!"
Pros: "The crew was friendly and boarding was easy."
Cons: "didn't provide snacks. They took a long time to retrieve the luggage that was checked at the gate."
Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Pros: "flight crew was nice"
Cons: "Very old dirty plane"
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "The crew was good and the flight was smooth."
Cons: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."
Pros: "On time, leg room, entertainment, service."
Cons: "Old plane Zero entertainment First class seats worn thin and uncomfortable. I've been flying AA quite a bit lately and thought I'd give Delta another try. Too bad, it's clearly not up to today's standards"
Pros: "Smooth flying"
Cons: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."
Cons: "I left my wallet on this flight. It was extremely frustrating that I was unable to speak to a live person to find out if the wallet had been recovered. I filled out the form online and now have to wait 2 to 3 weeks!"
Pros: "Boarding was efficient and easy. For the first time on any airline, the crew was over-the-top friendly and my special meal request was excellent."
Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."
Pros: "I liked nothing, because the flight was 4hrs late and had 20 on standby."
Cons: "4hrs late, 20 on standby, missed connection, had to travel a day later and spent 14hrs in the airport."
Cons: "I'm just glad that we got to the airport 2 1/2 hours early because we needed it. We had to check a dog so we had to go through the special needs line, they had 2 out of 20 of ticket lines open. My wife also needs a wheelchair and after 45 minutes of standing in line, I spoke to one of the idiots that are supposed to be there to help and he went and got a wheelchair which I had to push my wife in the wheelchair through the zig zag line with 2 large suit cases and a dog. It took us an hour and a half to get tickets and then they called for someone to push the wheelchair and we where told to wait for them there. We waited for 10 minutes for someone to come but no one came so I started pushing her towards the Sercurity check line and finally someone came to push her and he stayed on his phone the entire time. When my wife got to the point where she needed to walk through the metal detector she was having a little trouble getting out of the chair so they told her to just stay in the chair and they would push her through in the wheelchair. When she got through, they almost strip searched her and patted her down like she was a criminal. That took another 25 minutes!!! They the guy pushed her to our gate and insisted on taking the chair back with him, so 5 minutes later they asked if it was anyone who needed assistance getting on the plane. I went up and told them that my wife needed a chair to get on the plane so they had to call and get another chair which took another 10 minutes and finally we got on the plane. It took us 2 hours and 15 minutes to get a ticket and go through Sercurity!!!! Very very very unprofessional!!!"
Cons: "Free streaming movies on WiFi did not work (the system was broken on this aircraft according to the customer support). We had 3 people flying together but did not get the seats assigned in one place. Yes, we did not pay extra for confirmed seats but since we were buying 3 tickets I think 3 seats close to each other (if not in one row) should be expected."
Pros: "Snacks and drinks on the plane are nice. Baggage was already on the belt at Billy Bishop. In general a lot less queuing and waiting than YYZ."
Cons: "New luggage rates make Porter an unattractive option compared to other competitors on short haul. Seats need to be cleaned more often, the surface was sticky."
Cons: "Email notifications of flight delay are sent too late!"
Pros: "free snacks and drinks, friendly attendants"
Cons: "over an hour delayed flight take off, state of the seats"
Cons: "The flight attendants had loud, personal conversations during the whole flight. Extremely unprofessional."
Pros: "I like their efficiency loading the plane and leaving the gate. Perks of having a smaller plane. Also, the snacks and drinks for such a short flight."
Cons: "Notifications the night before about departure changes with confusing language that never confirms if check in deadlines also moved forward. So we end up arriving at the airport at the original time to then be told the crew could NOT fly at the original time. If that is the case they should inform us that theee is no chance that flight could leave earlier. Additionally, the flight left even later than we were told."
Pros: "Flight in was fine."
Cons: "I will avoid Porter from now on. There was a small storm earlier in the day in Boston which pushed back all Porter flights. The flight from Boston to Ottawa was delayed 5-6 times, at one point they were planning to re-route us to Hamilton and put us on a bus to Toronto...! Since the Porter planes are so small they are the first to get bumped. They kept us waiting for 7 hours at the airport rescheduling and delaying our flight until it was finally cancelled. They gave us a $15 meal voucher.. that's it! No offer of accomodations or any assistance whatsoever. I was rebooked for 2 days later!! This is the second time I have had this exact scenario with Porter.. so it is not a chance happening."
Pros: "I did like the crew, boarding and comfort for a short flight."
Cons: "they forgot one of our checking luggage back in Boston. it was my fiancé luggage, but good thing it wasn't my luggage since I have my work tools on my luggage that I will need for tomorrow Monday the 23-2018"
Cons: "I had to cancel the flight because at 2 am on the morning of the flight i received an email letting me know they are delaying the flight no less than 3 hours. I was forced to pay more than 600 USD to make it to Toronto on time, and in the process somehow got charged an extra 11.85 USD by JUSTFLY - the airfare seller whose "customer service" deserves an even worse review."
Pros: "the location was perfect, i was able to walk to downtown and other tourist attractions"
Cons: "it was too expensive"
Pros: "The flight was good and excellent, boarding on time, arriving on time, the staff was very friendly and helpful."
Cons: "The on-board magazine read that they should have had almonds as a snack option but the attendant said they do not take nuts as they could be allergic. But on my flight to Boston they served almond snacks. It is confusing."
Pros: "One particular flight attendant was good"
Cons: "Everything else. Delayed my first flight by 2 hours. Rude crew at boarding."
Pros: "The service once boarded was great. The flight attendants did a good job serving drinks and handing out snacks"
Cons: "The flight was supposed to leave at 5:30pm, but we only left at 7:10pm. We were not told why our flight and the one prior left late. Luckily we did not have a connecting flight like some of the other passengers."
Cons: "Flight out was canceled after five hours of delays. I find it hard to believe the forecast wasn't more predictable and couldn't have saved all that wasted time in the airport."
Cons: "Interior noise from plane is annoying"
Pros: "the flight itself was good. the price was also good."
Cons: "delay of 1hour for both flights."
Pros: "Loved the Terra chips. Also the price!"
Cons: "Why did I have to take my headphones off during takeoff and descent? No other airline I’ve ridden has had that policy."
Pros: "complimentary wine and beer!"
Cons: "delays, delays, delays!!!! Billy Bishop's - no place to sit!!!!"
Cons: "Disorganized lounge and very late updates on flight that was 90 minutes late."
Pros: "That is lands clise to town"
Cons: "Lateness on runway for a long time before parking at gate Not pleasant experience My first tome On top of an hour late leaving with no announcements at the terminal Luggage was wet arriving as well All together not a fun day"
Cons: "Started with long delay instantly. After waiting in line to rebook my connecting flight which was missed because of daly I was given a boarding pas with the wrong name on it. I had to leave security line and go back to the counter. I was told it was no big deal and these things happen. After waiting a couple of hours for my next flight I was told my boarding pass had the wrong flight number on it. So once again I had to leave the boarding area to get the matter taken care of. It was a very frustrating experience."
Pros: "Quiet plane! Excellent crew."
Cons: "Logan Terminal E..."
Pros: "Crew was very friendly and sincere."
Cons: "Flight was delayed and I missed my connection to get home. The agent did not care that much to help me find solutions. I was very disapointed in the service."
Pros: "I loved the waiting area with free snacks and drinks while we waited for our next flight. So comfortable! I wish Porter had other flights in the United States :)"
Pros: "The seat has enough leg room. The service was very nice on the plane with nice selections of snacks and soft drinks. It also offers wines and beers free of charge. The crew were very friendly."
Pros: "I love the space on the plane. Not many passengers. I had the row all to myself!"
Cons: "The last minute call for passport validation. I thought I was all set and then a call came over the loud speaker to come forward and check passports. I didn't know where to go and I thought I with going to miss the plane. Other passengers asked me what was going on and where should they go. I figured it out and just made it back for boarding in the nick of time. I wish the call had of been made earlier or that a big sign was posted."
Pros: "Price and timing"
Cons: "Noisy children; mediocre food"
Pros: "I like Mr. Porter"
Cons: "Schedule could be a bit more precise, but as long as Porter manages its fine..."
Pros: "Helpful staff and generous with the snacks and beverages. Everything was on time and ran smoothly."
Cons: "Good first-time experience!"
Pros: "First time using Porter and won't be the last. Great airport right in the center of Toronto and customs was fast and efficient. The flight was short so no food/entertainment but there wasn't a N/A choice, only stars..."
Pros: "The flight attendants were extremely welcoming and looked great. The gourmet snacks were great including wine service in glasses and not in plastic cups!"
Pros: "Staff was extremely professional and knew their job."
Cons: "Flights were short so did not have entertainment, which is fine."
Pros: "Excellent service"
Cons: "No wifi or screen"
Pros: "Every thing was the best and I loved it The best airport, crew , landing , service and on time flight."
Cons: "I had problems with the check in, looks like they don't have experience or something is wrong with their system because we were 3 people with the same issue and there were only one guy helping us. I almost lost my flight. Then, the landing was awful, all of the passangers were scared, we didn't know what was happening and they never told us."
Pros: "Travel was seamless Flights were surprisingly punctual Staff was friendly and planes are comfy for short flights - Lounge is the best ! definitely the highlight of flying porter. They stand behind their slogan... " Flying Refined ""
Pros: "The service was usual, of good quality"
Cons: "I paid for the first row seat and got row 10 and the agent said I did not pay the difference. You can check my ticket"
Pros: "Flight returning to Toronto was on schedule"
Cons: "Flight to Boston was not on schedule"
Pros: "- frequency of shuttle - free wifi - free refreshments at the airport and on board - friendly check in staff - short line ups - quick customs process"
Pros: "The carry-on space was too small. My flight leaving Toronto was delayed one hour. I enjoyed the free coffee and cookies at the airport."
Pros: "The waiting room was like a lounge. So relaxing. The plane was the quietest turbo prop. Excellent service for such short flight. Best price of all. First time with Porter but not the last!"
Cons: "I never thought I would say that from an airplane travel. It was too short! Hahahahah"
Pros: "Get service, great food and drinking"
Cons: "I was in seat 17D. Thankful thank it was a window but the floor under my right foot had a popup that I had lift my foot ontop of to sit with my legs spread a normal distance"
Pros: "Lounge had complimentary beverages and snacks, security was a breeze, no line up. The complimentary snack and beverage (alcohol too!) was great."
Cons: "Lounge was a little run down looking. My flight home was cancelled, having just received the news as I was on the bus to the airport. So my 11:20am flight became a 6:30pm flight, no reason given. Later on in the afternoon that flight got moved to 7:30pm... At the airport, they changed the gate and then my final boarding time ended up being 8:00pm. So not impressed!! I had pre-purchased a bus ticket home which I lost the money on, Porter has not responded to my request for them to pay for that. PLUS my husband having to then drive 1.5 hours to pick me up and then drive us home another 1.5 hours at 10:30 at night. What a total mess, I had work booked the entire next day and night that I was now exhausted for."
Cons: "Shaky and noisy flight, the transportation offered by porter could be vastly improved."
Pros: "The aircraft crew were very polite and helpful."
Cons: "I could have used more leg room being so tall."
Cons: "No real food or snacks except almonds and cookies."
Pros: "Nice to offer chips"
Cons: "Very delayed, but with only vague and confusing explanations. Delay before taking off, delay on the runway. First they could not find plane, then could not find crew."
Cons: "Cabin was not well pressurized so my ears popped very badly. 24 hours later, they're still popping"
Pros: "Free drinks! Great snacks! Friendly crew! I wish I could fly Porter everywhere!"
Pros: "Flight was cramped and plane was small, but the crew were nice."
Pros: "The crew was very nice"
Cons: "The planes look old, cheap and the seats are super tiny and cramped"
Pros: "Hated everything 10 hrs delay in flight and no assisstance provided by ground staff. Not recommended"
Cons: "Approachable Staff"
Cons: "Just perfect"
Cons: "was delayed by an hour"
Pros: "I received great service and the flights were on time."
Pros: "Price is great"
Cons: "Lost my luggage"
Pros: "I had a 20 minute wait to do my bag drop and I was already checked in."
Cons: "Wish there were more staff in to accept pre paid checked baggage. Very frustrating to have such a long wait time when I was already checked in. However I would definitely fly WestJet again. The staff was very friendly!"
Pros: "relatively inexpensive"
Cons: "my knees were pressed against the seat in front of me the flight left late, so arrived ~2.5 hours late"
Pros: "The crew are always great."
Cons: "The past few times my flight has been delayed"
Cons: "The flight was 5 hours 40 min late The Flight attended (her name was if not mistaken Staysy or start with S) was staying at the door as a security guard in a detention center without formal greeting “welcome on board”, no smile at all and later jumped on me regarding my bag. I was seated when her collage pulled my back bag from the compartment to make room for a bigger luggage, left it on the seat next to me and said will take care later. With frustrating tone Staysy showed up and command me to put it under the seat. I told her to put it under and not to command me with this tone... as it was not my decision the bag to be there. She did put it under but kept making comments and even did not apologize. A frustrating flights - over 5 hours late with spicy flight attendant attitude."
Pros: "Good legroom compared to other carriers"
Cons: "Almost 1 hour late leaving. No westjet connect, so no entertainment."
Pros: "On time, friendly staff and service."
Cons: "They kept us on the aircraft for 4 hours on the tarmac as opposed to let us sit at the gate"
Pros: "I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. T"
Cons: "Very few options were available to redirect me to my final destination"
Pros: "Flight right on time"
Pros: "Upgraded to Plus - it was great."
Cons: "Too bad we have to pay extra for Plus to get a reasonable amount of room."
Pros: "All staff were friendly and helpful.i"
Cons: "I was told at the ticket counter in Boston that my checked bag would go straight thru to Vancouver and I would not need to pick it up in Montreal. when I got to Montreal I was told to go to baggage claim and pick up my bag, which I did."
Pros: "On time! Roomy cabin space and leg room"
Pros: "Flight was good."
Cons: "Was boarding at C70 but only saw signs for 71 and C73. Asked Westjet staff where we were boarding and they told me (and others) that even though we were booked to take off from C70 we’d be departing from the gate labeled C73 and also labeled for a flight to Regina. Still got to Hamilton though."
Pros: "The crew was very friendly and funny"
Cons: "Everything was up to my standard"
Cons: "It did not happen. Being transfered to air canada in Toronto was a night mare"
Pros: "Friendly crew"
Cons: "Delay ...!"
Cons: "The very long delay, the aircraft was extremely crowded and then we arrived late"
Pros: "The stewardess serving drinks was very pleasant. Thank You"
Pros: "The flight got me home safely"
Cons: "We boarded the flight on time, but for a delay for 45 minutes, we were asked to deplane. After deplaning, we were not notified of a new departure time since no one knew. There was no snowstorm, or extreme weather patients. At Toronto, it was somewhat gusty. I did not understand what the delay was for."
Pros: "Contrary to my previous experience this flight was on time and the staff was very courteous"
Cons: "Having to leave terminal and get back into security line to trransfer to another flight was time consuming and irritateing. Not sure if bc airport is under construction.. but we never had tondo that before. Thought we would miss flight"
Pros: "The flight was delayed but within reasonable time. Our baggage arrived safely."
Pros: "We got in the plane past the set time. But within reasonable tardiness. We landed a few minutes after the scheduled time. Our bags were right there when we walked out of customs"
Cons: "The cookies/nachos"
Cons: "The flight was somewhat delayed but everywhere it announced it was in time. Even at the luggage carousel upon arrival. Must keep the statistics up!!"
Pros: "Friendly crew, easy boarding! Small overhead but crew took larger bags under the plane for no charge."
Pros: "The plane was less busy so many people had an empty seat next to them. It was great for leg room and I slept the whole flight!"
Pros: "The crew was great and the flight was fine."
Cons: "Our flight was delayed"
Pros: "The flight and crew were great, great flight. Arrived earlier then stated. I still enjoy flying in and out of Hamilton. Great airport. If I can book West jet again, I will, great airline. Took some great pictures from the aircraft. Thank you !!!!"
Cons: "Security, too much, even when we arrived, customs twice."
Pros: "Both Airports had actually quite an easy and fast process to enter and leave. (Pearson - Toronto, Logan - Boston) The employees working for Westjet were polite and resourceful."
Cons: "There is a lot of turbulance, I'm not sure if the planes are smaller then other ones, but it isn't delightful. As well the 2nd flight was more then an hour delayed. Wasn't notified until I was already waiting at the airport. If people need to travel more then an hour to get to the airport then need to be notified much earlier when to come. Ended up waiting almost 3 hours at the gate."
Pros: "Honor of on board crew."
Cons: "Bumpy! And delay. Both due to weather, but contributing to a less than optimal flight."
Pros: "Main stewardess was very pleasant. Not full flight so I moved back and had a seat to myself."
Pros: "The airplane being pretty small, boarding and getting off was fast. No issues or delays either."
Pros: "Comfortable seat with lots of leg room"
Pros: "Nice crew"
Pros: "Crew was cheery, in-flight entertainment innovation evident, plenty of opportunity for water/snacks"
Cons: "We were heckled by gate crew about whether my dog’s carrier was too small for him. Many suggestions were made that we were subjecting him to animal cruelty, and that we were abusive to him. He’s 7lbs, so he can’t be much smaller a dog, and his carrier it turns out, doesn’t fit under WestJet seats, despite being within carry-on luggage dimension limits (their life jackets take up most of the legroom), and thus could not be any bigger. Did they want me to have a smaller dog, or a Euclidean space-defying carrier? I suppose they were suggesting that taking a dog aboard WestJet is abusive, because they certainly don’t provide adequate space for anything larger than a hamster, they hassle you about it, and they charge you $50 for the fun of it. One agent had the nerve to reach into his carrier without permission, unannounced, and invade his personal space, him being a rescue and very anxious."
Pros: "I flew through the air in a metal container across the country in the time it would have taken me to drive 400 km, so that's pretty neat."
Cons: "Provide complimentary movies West Jet. Parading around tablets to rent for $6 is a bad look."
Pros: "The crew and staff were great on the plane. Could use more staff at the checked bags area but overall good experience"
Cons: "More agents at the check in desk"
Cons: "I was able to download the WestJet Connect app on my phone which gives you access to tv shows and movies to watch on your own device during the flight. The app was free and easy to use and there was a decent selection. However, the wifi on board is not free so even though you could watch the tv show/movie - the sound did not work unless you paid for it. There are many other airlines that offers everything for free - it would have been a more pleasant if we were able to actually utilize the service."
Pros: "Great crew, West jet connect worked fabulously"
Cons: "Cramped space and airplane food"
Pros: "We got some extra help in the airport :). Thanx"
Cons: "They didn't let us know ahead of time and there wouldn't be televisions. If you hadn't downloaded the WestJet app you couldn't watch TV. You had to rent a tablet for seven dollars or buy an Internet package to download the app. That's fine just frustrating"
Cons: "Flight was delayed"
Pros: "I didn’t like anything at all"
Cons: "They have to add electronic devices or charge plug on it"
Cons: "They canceled the flight"
Pros: "Crew on board are great."
Cons: "American keeps canceling and changing schedules. They cancelled flight section and took it out of my itinerary. Then took over 3 calls and 2 hours on hold to fix."
Pros: "Amazing Crew"
Cons: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."
Pros: "Prompt on time service."
Pros: "Bos to Rome via jfk. Both flights easy in all ways. Grrat first class seat one first flight and quite good bus class on second. New Flagship Lounge a real plus."
Pros: "Ease of boarding with the group numbers"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Pros: "Best landing I’ve experienced recently!"
Cons: "Too cold"
Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Cons: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."
Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"
Cons: "The plane was dirty, the window had a leak, the TV was too far away and the sound system to watch the movie was broken. When the plane is in that poor of a condition, it's time to replace it. F."
Pros: "The flight crew was professional, friendly and competent. They served the dinner as early in the flight as possible."
Cons: "This was a plane with central screens along the aisle, and the airline chose to broadcast a sci-fi action movie with almost constant flashing blue light, and violent action scenes. This was first of all a movie that many people, including me, would never choose to watch, but since it was on the aisle screens there was no getting away from it. It was also unsuitable for children, even without sound. But mainly, I object to the showing of any film in that situation - only aisle screens available, and on a night flight where most of the passengers are trying to sleep. I was awakened several times by the flashing lights. Other things: one of the bathrooms was not very clean, and the plane felt like the usual cattlecar, with just 3 seats on each side of the aisle, which is unusual and unpleasant for a transatlantic flight."
Pros: "Good service from crew members"
Cons: "The flight was delayed for 2 hours"
Cons: "This is our honeymoon! Every single blessed thing you sent said British Airways, but it was really American. Ended up at wrong terminal. Staff uncaring, plane cramped, seat reservation not honored. The worst. You will be getting a letter on your deceptive practices and I am going to bury you on social media. Kevin Howard"
Pros: "The flight was very smooth and the crew was so friendly!"
Cons: "It was an older plane and it felt a bit cramped."
Cons: "No tv's for such a long flight. One tv on the ceiling every so often does not qualify for entertainment.. flight was delayed for 3 hours. Never American Airlines again"
Cons: "No wifi or any video"
Cons: "I was supposed to be there right now, but I'm still waiting in Chicago for my connecting flight to Dayton that was delayed."
Cons: "Jetway should not be backed up all the way to the counter. Stop calling so many groups for boarding without knowing that no one is actually getting onboard. Force subsequent groups to step aside until called."
Cons: "I purchased extra legroom but got less - front row.Between two very large elderly gentlemen. No overhead storage either. Miserable and long flight."
Pros: "All good - with every aspect of the trip."
Cons: "4 hours of no air conditioning in a middle seat..."
Pros: "Good crew, very pleasant and professional."
Cons: "The three and a half hour delay was not great, but since it was due to weather issues in Chicago, certainly not the airlines fault. However, the communication about the delay was terrible. There was nobody and the gate, so we were relying on automated notifications from the airline. They kept pushing it later by 30 - 45 minutes at a time. We could have gone to the airport much later but just didn't know that."
Pros: "Loved the people, very friendly and accommodating. I sat in first class and felt very comfortable."
Cons: "I think needing your own device for entertainment is awful then having to pay rental fees, even if you're in first class."
Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."
Pros: "The plane was not full"
Cons: "Booked Brittish Air, got American. Plane delayed, no wifi, TV screen could not be seen from seat. No control of TV. Plane seats old & uncomfortable. Paid a premium price for a sub par experience."
Pros: "Plane wasn't full"
Cons: "We booked on British Air, but got American Airlines. Something I didn't realize. I don't like Amercan Airlines! No internet, no tv. Only overhead tv too far away to see from my seat and no choices Old plane"
Pros: "No turbulence Efficient"
Pros: "I made it to NY somehow"
Cons: "Everything. I have 2 roller bags I carry on to every flight I have ever taken and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."
Pros: "The great atendance and on time bording"
Cons: "There is no More options of free food included with the ticket fly"
Pros: "see top review"
Cons: "see top review"
Pros: "Got there in one piece"
Cons: "Left late. Ran out of food before all were served. Cabin staff were weary and more attentive to each other than the passengers. With us packed in like sardines,American maintains it's reputation as the Greyhound of the air. Next time Jet Blue."
Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."
Cons: "Flight was cancelled due to weather and AA was very unhelpful finding accommodations, even finding our luggage."
Pros: "Good crew"
Cons: "Hardly any food options, don't accept cash for food or drinks, over all uncomfortable flight."
Cons: "Flight was cancelled and then the gate agent booked me on an already cancelled flight with another airline."
Pros: "had onboard in seat entertainment. Mostly TV shows but not bad."
Cons: "Center seat, group 3 boarding, poor seat spacing in coach."
Cons: "The flight landed about 30 minutes early. We spent one hour on the tarmac waiting for a gate, resulting in us being late .. compromising many with tight connections."
Pros: "nice plane and seating was much more comfortable then the 738."
Cons: "2 hour delay"
Cons: "Typical American. They start with a 75 minute delay because of crew problems. Then we sit at gate for 30 minutes while they "fix" something. Then they push out and cant start the plane so they cancel. I'm learning to hate American"
Pros: "30 minutes early in Dallas,"
Cons: "Cabin where I sat was way too warm"
Cons: "Changed equipment and my aisle seat went to middle seat with no advance notice"
Cons: "Everything about it was terrible. So late we nearly missed a legal AA contection. No USB or WIFI as promised. Rude staff."
Pros: "The crew was amazing"
Cons: "Wish there had been any kind of entertainment available or if there was it would have been better advertised"
Pros: "I was only a few minutes late and was not allowed to check in my bag or to board the flight."
Cons: "They could have let me board!!"
Pros: "Nice seats fast boarding"
Cons: "Snack can be more richer"
Pros: "got an upgrade to Business Class but on those small flight - meh"
Cons: "The recline didn't work nor did the sound on my TV."
Cons: "In a flight that is only 1:45, to have an incoming flight delayed by 1:45 for non-mechanical issues can create a lot of havoc. On the turnaround, we boarded and arrived very late. We missed our connection to Sydney and had to wait 24 hours for the next flight out."
Cons: "i got to the airport 2.5 hours befor my flight to play it safe and waited at the check in for about a hour befor a air canada employe even showed up. vary poor service on the airlines part i will never fly with air canada again."
Pros: "Crew on board pleasant and fluent."
Cons: "Check in at Boston rather snotty. Lounge atrocious. The employee at the gate was not able, or willing, to help with seat mix up on next lap, Toronto/Santiago"
Pros: "Passengers were kept well-informed by staff on flight status. Boarding process was efficient. Gate agents and crew were professional and friendly. Appreciated the in-flight entertainment."
Cons: "Seating was cramped and claustrophobic. I'm only 5 feet tall and my legs were stiff after a 90 minute flight. "Snacks" were kind of pathetic - tiny bag of pretzels. The worst part was the crowded gate area at Boston. It made me feel like a cattle holding pen. Since we're told to get there two hours early, it would be nice to have more than a tiny little snack bar with overpriced pre-made sandwiches and salads that have been sitting out for who knows how long. Crappy lukewarm coffee. Starbucks is right outside security, but of course we can't bring liquids through."
Pros: "It was on time."
Cons: "I wish the entertainment system had had closed captioning, and/or that the inflight wifi had worked."
Pros: "On board entertainment"
Cons: "No real food for purchase"
Pros: "New system with Canadian customs was fantastic. Went through really quickly."
Pros: "To like food, service."
Cons: "At Check in, the guy give me the seat number is too big:("
Cons: "All good"
Cons: "I'm 6ft tall and paid for a coach ticket. This aircraft wasn't built for tall people in coach."
Pros: "I have limited mobility and I was very well taken care of by the crew."
Cons: "flught was fine."
Pros: "Crew was very nice"
Cons: "Flight was delayed by 10 minutes but had to wait 45 minutes on the plane before take off. Quite stressful and tiring!"
Pros: "Employee in Boston terminal great help in sign in process. Volunteer, I believe, in Air Canada terminal in Toronto helped me find my way to another terminal."
Cons: "We were disappointed we couldn't order from the flight menu."
Cons: "Flight delayed out of Boston. This seems to be the normal state of things. I dont think I've ever flow this route on and had an om time arrival This caused me to miss my flight in Toronto, forcing me to spend the night. I pressed their customer service rep for a hotel, but they refused claiming it was a weather related incident and they were were therefore mot responsible. The weather in Boston and Toronto was fine and at no poi t on the flight did anyone offer Any Reason Whatsoever for the delay. Moreover when i protested the customer service agent mocked me for not realizing it was a 'weather related incident'. I spent the night on the floor on YYC. Needless to say, Ill never fly Air Canada again."
Cons: "Wireless system slow and costly."
Pros: "Service was amazing. Flight was intime and they helped me with my luggages to be transferd directly to the last country eventhough they are two seperate booking"
Pros: "We didn't crash"
Cons: "Terrible service by the Air Canada stewardess. She was surly and unprofessional. Just flat out rude."
Pros: "I never got in my flight home for my aunts funeral and to get back to work because nothing on your website warned or notified me that I needed a visa just for a connecting flight on Air Canada so not only did I lose my money I was denied my flight denied the chance to be at my aunts funeral and get back to work. So my honest opinion is that I am extremely disappointed and deeply saddened by this evtire ordeal now I have to spend more money to purchase another ticket with another airline to go home. Thanks for the hassle! Aslim Hosein."
Cons: "Seriously? NOTHING AT ALL and I wish I could select no stars"
Pros: "I liked the service crew and flight attendants help. It was amazing to come home safe. I enjoyed my flight."
Cons: "Nothing at all."
Pros: "Genial crew"
Cons: "Disorganization in Boston, we almost missed our connecting flight"
Pros: "My flight was delayed and I did not get my baggage when I arrive at Boston airport.. I had no clothes or anything to wear for three weeks when I got to Boston. I complain the very day I got to Boston airport. Up till now the bag I checked in at Toronto airport has not been given to me. The funny thing is after I checked in, it was not scan at any other place except Toronto. So it got lost at Toronto where I checked in. All that am told of is the baggage can not be located. Three weeks I spend at Boston, I had nothing."
Pros: "The flight had to abort take off due to an issue with the pilot seat. We had to return to the gate for them to fix the problem. Left the gate a second time only to sit on the runway with no explanation from the pilot."
Pros: "I was happy to be on the flight."
Pros: "The tremendous effort to support our making our connecting flight."
Cons: "The nightmare between flights in Toronto airport"
Pros: "On time departure"
Cons: "I had visa on expired passport ,staff on duty took too long nearly an hour to clear me."
Cons: "The USB port in seat 26A was pushed in and wouldn't connect for power. Unless this was exactly the same plane it was true on both flight to and return from Boston. The LCD entertainment system is very slow to respond to touch. The default sound level is always too loud. The commercials take up the first 10 minutes (or longer) of the experience and make for an excruciating long wait."
Cons: "Flight was late taking off"
Pros: "Very nice new plane. The special "natural" lighting made it easier to sleep and wake up."
Cons: "Both flights were significantly delayed and the boarding process for the flight to Tel Aviv for some reason took absolutely forever. Then we waited on the tarmac for almost two hours."
Pros: "The crew was nice and the flight landed on schedule."
Pros: "Service on the flight is always good and the transfer in Toronto was seamless."
Cons: "The departure area in Boston is dreadful. no room and no amenities. Straight out of the 60's."
Pros: "Wish the longer portion of our flight was as pleasant as the short leg to Toronto."
Pros: "Everything was fantastic. Great flight crew. Great stuff."
Pros: "Logan checking with own security checkpoint Boston to Toronto tv great Staff professional"
Pros: "Clean plane, attentive efficient staff, easy boarding."
Cons: "Flight staff forgot to pass out customs forms upon landing in Toronto - caused some confusion at customs entry."
Cons: "Zero communication on status of flight! Just changed the time on flight multiple times but no updates given! Canceled flight 10 hours later! Had to make own hotel reservation in Toronto with only possible reimbursement."
Cons: "My flight was delayed all the way up until 11:40pm."
Pros: "The fast boaring"
Cons: "The 3hr delay. Not many announcements. No one at the gate/desk. Had to be in a crowded gate area with no choice."
Cons: "fitst leg was late. no communication about the connection. was not not clear whether we're going to make the connection - too much stress"
Pros: "Seating in two's very good."
Cons: "Both going and return had to wait an extra hour."
Pros: "Excellent crew and comfortable cabin."
Cons: "I have no criticisms to offer."
Pros: "The crew at the gate and onboard were exceptional! At the gate they made sure I could get on this flight even though the computer auto booked me for 2 days later."
Cons: "My bags didn't make it on the flight because of a close connection. Then I was rebooked on a flight 2 days later. This is unacceptable. I was expected to stay in Toronto for two days."
Cons: "crew are polite but cold and strict. it was a night flight and they were very noisy when serving the food."
Pros: "Bos->Toronto Good Air Canada at Boston Logan airport has there own gate area with only 3 gates. This reduces the security line for faster security check. However this also causes problems with PreCheck. See below."
Cons: "Bad There is only one line for security at Air Canada Boston Logan because of the small volume at this check point. Because of this, PreCheck passages need to hold onto there bording pass as they go through security. The first security person who checks ID and boarding pass only told my wife not to take off her shoes. He did not tell her to hold on to her boarding pass, so she put it into the bin for x-ray stuff. So later security personnel then told her to take off her shoes and gave her a body scan because her boarding pass was already in the x-ray machine. I always hold on to my boarding pass thru security but had to take my computer out of my carry-on."
Airlines flying from Boston to Ontario have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Boston to Ontario
Masks required on board, masks provided on flights from Boston to Ontario
Social distancing seating
Middle seats unavailable to book on flights from Boston to Ontario
Testing for antibodies, testing for symptoms for flights from Boston to Ontario
Waiving of change fees. Search flexible flights from Boston to Ontario