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Flight was delayed 5 hours. Missed connecting flight. Very little apology or attempt to make anything better. Got a $150 credit for next flight. There won’t be another flight. First time on Alaska - last time. Keep your credit. Should have done something more

The crew the employees were friendly and excellent. There was a problem with the plane and they had workers there immediately working on it. They made sure the people that had immediate connects knew what gates they had to get to and had them leave the plane first. Very thoughtful.

We waited over an hour for our luggage to arrive at the carousel in Seattle.

Like the friendliness of the crew, each flight had a very very drunk person next to me and the last flight had a very obese man pushing me into the aisle while the crew kept ending up hitting me in the shoulder with the beverage carts.

Flight was about 30 minutes delayed. All staff were friendly and professional while keeping us updated.

My screen was hard to change channels….seemed it was worn out….i just gave up and read a book I brought

Booked a first class ticket from Anchorage to Seattle but was denied complimentary access to Alaska Lounge as our 1500 mile flight wasn’t long enough’

We were lucky to be seated in an upgraded row and received free drinks!!

Everyone was very helpful. My only critique was the very hard landing in Seattle. We felt the G force.

It was absolutely terrible due to the mother and her two children sitting across from us. The 2.5 year old jumped up and down on the tray table. Every time the kid screamed the mom would grab the kid and scream even louder into his face. Horrible flight. The mother stayed on her phone playing while the kids were so destructive to others hanging over seats, she never once tried to comfort or discipline them. She never once said you cannot jump on tray table. Definitely the worst flight ever. It was my first time with Alaska Airlines.