Find cheap flights from Buffalo to Houston

Pros: "First time flying with Alaska, and I am very pleased!!"
Cons: "Could not ask for a better service!!"

Pros: "Flight crew were fun."
Cons: "Let us know we were going to be arriving late for our connections. They should ask flyers if they are on time for their connections so they could disembark the plane first."

Pros: "On time & food is reasonably priced."
Cons: "More choices of food for 3.5+ hours flight."

Pros: "I really appreciated the gate agents and trying their best to seat families / individuals traveling together on an overbooked flight."

Cons: "I’m a disabled veteran I was requested to have a wheelchair in Houston when I arrived there was none and I walked in while across that huge airport on foot and a large amount of pain to go to the baggage claim and nobody knew anything or soon any responsibility"

Pros: "Crew was good, cookies are tasty and WiFi is nice."
Cons: "My last flight left before the departure time and I had to reschedule last second and wound up about 3 hours late to my destination."

Pros: "Lots of legroom, even in coach. Well managed boarding system. Super friendly crew"
Cons: "Seat did not recline."

Pros: "Pleasantly surprised, nice journey the whole way"

Cons: "Since I missed My connecting flight, because of their first plane being delayed, they decided to put me on a flight with Delta. While I appreciate them finding me a way to get to Houston, my first class ticket then became a coach ticket where I had to sit in the middle seat of a completely full airplane."

Pros: "Flight was on time, plane was clean. Appreciated the care of the phone agent when we needed to make a change."
Cons: "Husbands upgraded seat 6C was terribly uncomfortable. My row and one other were completely skipped with food services I’m mean completely, no cracker no offer of food for purchase nothing. When I asked if there would be an opportunity to purchase food I was told that there would be three more carts....nope just nope. First time I ever have needed to purchase something to eat and it was complete unavailable. When the last cart came by I asked again and was treated rather bruskly of course I was just too “hangry” to care. First truly horrid trip I’ve ever experienced. This was not a full flight. Not sure what the heck was up but I’ve never been so glad to get off a flight."

Pros: "I had a good amount of space in first class. Food was good, although slow coming."
Cons: "No pre-takeoff beverages served like in every other first class. No pillows. No blankets. “Warm nuts” were barely warm. Poor movie selection."

Pros: "The flight crew was friendly"
Cons: "The flight was 1.5 hours late, the airport was full of people waiting for their flight. There’re no seating available at the gate, we have sit further away and that makes it hard to hear any announcement regarding the status of our flight."

Pros: "The option to have coffee."
Cons: "The lack of option to have a non-dairy creamer."

Pros: "On time, clean, friendly crew"
Cons: "Mini cup of Diet Coke"

Pros: "We made it to the destination safely."
Cons: "1- Crew was late. 2- Crew wasn't friendly. 3- Beer, water & wine were the only beverages served. 4- No food or snacks 5- Arrived 44 min. late."

Pros: "Military friendly"

Pros: "Fast and efficient boarding and polite staff. Pleasant overall environment."
Cons: "Seat space"

Pros: "Beautiful scenery that included seeing Mt. Adams, Mount Hood and flying right by Mt Rainier."
Cons: "Crammed in like sardines! Had to wait for other planes to leave so we could park the plane."

Cons: "It took far more than 20 minutes (almost 45 mjnutes) to get our bags. There was no apology made by AK Airlines regarding their failure to honor the 20 min baggage claim guarantee."

Pros: "Alaska Airlines provides good customer service...but I truly like Kayak because you offer the lowest prices. Thx!"
Cons: "It was all good. Flight left on time and no long line at the service counter when checking-in my luggage."

Pros: "Comfortable seats, Charger for phone and outlet for laptop plug. It’s roomy too."

Pros: "Free cocktail!"

Pros: "Coach seats seemed just a little roomier than other airlines I have flown lately. Overhead stowage for carry on baggage is beautifully organized, and plenty available. A wonderful crew, pleasant communications. No effort spared for passenger comfort."

Pros: "Flight was on time"
Cons: "Flight attendants were rude to elderly people, didn't give water when asked for it, left the passengers in the wheel chair by the gate and didn't come for 20 minutes to help move them out to baggage claim. Will never use Alaska air again"

Pros: "Visited customer service and they went above and beyond. Safe, easy flight. Pilots were informative."
Cons: "The only thing I didn't enjoy was one gate attendant in Seattle who was very rude to everyone in general... wish I had noted her name. Super grumpy..."

Pros: "Check in person Alaska counter went out of her way to make sure that my wife and I had seats close together so I could help her on the plane and help her get seated."
Cons: "Everything went well. I was very happy with the service and the flight."

Pros: "My seat was great with good leg room - plus no one in the center seat. We also got into Houston 30 minutes early...bonus."
Cons: "A red-eye flight with lots and lots of crying babies. Thank god for good headphones and earbuds!"

Pros: "The Seattle airport and staff was great! There were employees at every station helping everyone with a smile! The difference from our flight home to Houston was remarkable. Thank you SeaTac."

Pros: "Crewmembers were so friendly, always smiling and made the flight as pleasurable as it could possibly be."
Cons: "The in-flight entertainment did not load on my phone."

Pros: "Comfortable plane, good snacks, round the clock service. No complaints!"

Pros: "The crew before the flight were really nice. Thx Anna! Very nice & comfortable flight"
Cons: "The boarding system"

Pros: "Great staff on the plane- very impressed flying Alaska Airlines for the first time!"

Pros: "Everything"

Pros: "Crew and boarding overall okay. Friendly and helpful. I give entertainment a one star only because I didn't use but I do like the outlet behind seats and the entertainment accessibility if I wanted it."
Cons: "Middle seat but who really likes that? And you had to purchase food. It used to all be included"

Pros: "Everything was overall fine"
Cons: "Don't tell me I'm gate checking my bag and it will be at the gate waiting and then truly check my bag (ie white tag it) and make me go to baggage claim"

Pros: "The was perfect! Flight attendants were awesome thanks for the great flight !"

Pros: "It is competitive with other major airlines in quality at a reasonable price."
Cons: "I blame unprofessional attitudes of check in counter staff as the reason for our lost bag. Entertainment required a download on own device, but was not well communicated and on board option was expensive to rent. Food seemed great quality, but I would y know because I wasn't about to pay the outrageous price."

Pros: "Everything"
Cons: "Nothing"

Cons: "Limited food options for purchase. Preferred choice was not available for the second time around."

Pros: "Pilot did a great job with a lot of turbulence."
Cons: "Could not understand male flight attendant at all."

Pros: "The whole air experience is so egregious now, I'm committed to first class and only a few airlines. Just can't do it anymore. I'm not a herd animal and I don't want to do it their way. Period. On Air Alaska it's a clean cabin, they leave on time, they maintain the planes. Amen."

Pros: "The flight was very good! The ground and flight crews were very courteous and took the time to answer our questions and help us to move through the flight process very quickly and efficiently."
Cons: "The only complaint is the additional cost for luggage on the aircraft. My wife and I both had a suitcase and we were charged accordingly. I'm confident that this is a requirement of the airline but it should all be doable if within the 50lb weight limit. Thank you for everything, Randy Patchett"

Pros: "People are people what should it be. They (Alaska Airlines) hired pretty cool people. That's the key."

Pros: "Friendly staff, smooth flight, easy to board, big overhead compartments, free soft drinks and water, seat room better than some, on-time departure and arrived a few minutes early."
Cons: "Not much actually. It was good not great but I'll take good over bad any day."

Pros: "Friendly staff"
Cons: "Wifi was horrible. The first time I purchased it, the signal was great on my flight from Seattle to Houston. However my return flight to Seattle the wifi barely worked."

Pros: "On time -departure and arrival - Yea"
Cons: "Flight attendants were slow, most had a disrespectful attitude, except for the first class flight attendant. No pillows or blankets. First class seat separation are a little crowded."

Pros: "Overall very comfortable flight"

Cons: "No tvs"

Cons: "The American Airlines app/ Website gave me the most trouble. I was not able to check in and have my boarding pass on my phone. The confirmation number and flight number from Medford to LAX changed without me knowing until I arrived at LAX. The gates were not consistent."

Pros: "Most legroom in Coach, great entertainment, FREE WIFI. Why have I not been flying JetBlue everywhere?!"

Cons: "Canceled flight"

Pros: "Someone greeted me ..."
Cons: "For the check-in crew to be more enthusiastic, helpful, engaging and going above and beyond for their clients…"

Pros: "Everything was great!"

Pros: "Although there was an issue with a passengers’ dog(who ultimately had to be asked off, before we could leave). It was handled quickly and our flight departed on time."
Cons: "The entertainment didn’t work/have a signal until our descent to land."

Pros: "Everything is always great on Jetblue"
Cons: "n/a"

Cons: "Wonderful wheel chair service."

Cons: "I was not on it"

Pros: "Everything about the flight operated smooth and comfortably. Efficient boarding, surprised and delighted to have inflight entertainment for such a short flight where most other airlines use older planes without tv/movies."
Cons: "did my pre flight check in at about 3pm for my 8:50pm flight. I didnt immediately receive my boarding pass via text but figured it’d come in the next 4hrs. It didn’t and I had to go through the line for a paper pass, then at about 11pm when I was already home after my flight I received the text containing my boarding pass. Obviously a simple hiccup in an automated process but laughably pathetic in terms of delivering a simple service for paying customers that’s designed to save you, JetBlue, time and money"

Cons: "Plane was delayed 90 minutes for takeoff as it came in late."

Pros: "The pilot was on it, time for some new planes."
Cons: "The plane left the gate 35 min late, went to take off the pilot saw a water leak returned to the gate. Finally fixed than went to leave the gate the 2nd time and there was another malfunction. 2 hours later finally took off. When we landed at lax we had to travel across the runway for quite awhile to our gate where we had to wait another 45 min for the other plane to leave before we could park."

Pros: "I love everything about Jet Blue"

Pros: "Timely and smooth boarding. On time take off. The staff was very friendly and courteous."

Pros: "Night masked"
Cons: "Flight attendant was rude as hell , she looked like she didn’t know what she was doing"

Pros: "Thank you for the leg room! While all the other airlines are packing people on the plane like sardines, thank you for treating your customers, especially the economy customers like human beings. I can’t emphasize enough how much that will affect my travel choice and I am not even a person of big built."
Cons: "The head rest did not have the bending capability so the head can’t rest comfortably to either side while sleeping."

Pros: "On time and very friendly crew."

Pros: "Wow - perfect trip from booking to arrival in FLL. Easy website, luggage and assigned seat included. Helpful ground crew in BUF. And the best free inflight wifi. I will book again."
Cons: "Nothing"

Pros: "Over all smooth ride"
Cons: "No food"

Pros: "Captain checked in with us regularly. Cabin Crew generous and helpful. Electronics worked. Good legroom."

Cons: "This flight was canceled!!!! Jet Blue could not place me on another flight within 72 hours."

Pros: "We made it to our destination in one piece so that's good I guess"
Cons: "Delayed over 3hrs. Didn't get to sit with my wife. They switched movies 30min into the movie that I was enjoying. Attendants seemed annoyed at life in general."

Pros: "Our flight was delayed for a few hours due to mechanical problems. While waiting, they gave us crackers, cheeses, salami, and granola bar plus a drink. Because I missed my connecting flight, Jet Blue put me up at the Embassy Suite when I arrived in Boston. It was a lovely room and the hotel provided snacks in the evening and a wonderful breakfast in the morning. Everyone I dealt with had a very pleasant attitude despite some less than friendly customers."

Pros: "So much leg room and free WiFi and DirecTV. United, take a lesson!"
Cons: "Compared to all the others, JetBlue was the best."

Pros: "The extra room. The staff was friendly."
Cons: "There could be additional snacks available especially on a flight that’s over 3 hrs. I had a short lay over in JFK and wasn’t able to buy a meal and very limited snacks on board so I left home 2:00 to be early and arrived at my destination at 2:30pm with only chips to eat"

Pros: "Quick flight, television, reasonably price"

Pros: "Pleasant. On time. Friendly. Decent value for money."

Pros: "Amazing fast easy flight with excellent staff on board!"

Pros: "What’s pleasant airline to fly. One of the few who still care."

Pros: "Service and friendly staff"

Pros: "I missed the flight as my first flight got delayed. When I got to the gate there was no Turkishairlines representative. 12 hours after the flight still at airport without any clear answer from Turkish airways."
Cons: "Zero costumer service. Knowing that I might miss my first leg I checked the possible next flights and even though there are two flights next day, the prices tripled in 2 hour (from 1300 to 3900 USD). When I asked for rebook I was told that there is no available seat in any of those two flights. Did a quick search and found out there are seats but are left to milk desperate passengers."

Pros: "Easy on, no line organization but not a real problem. Friendly crew. Typical lovely JetBlue experience."

Pros: "Service was phenomenal"

Pros: "Easy and clear instructions on boarding."

Pros: "Free internet, great landing."

Pros: "Everything"
Cons: "Nothing"

Pros: "Great trip, but the mini tv wasn't working which was a bummer."

Pros: "Flight was good, fast , even though plane was late. I always enjoy flying Jet Blue"
Cons: "No gluten free snacks were served. Maybe have more selection so everyone can enjoy."

Pros: "Boarding was easy. I like the Dunkin Donuts coffee"
Cons: "My overhead light and tv we're both not working. The stewardess was rude when I brought it up. Told me to move to the next empty seat dismissively. I bought a window seat on purpose and did not want to move. My concerns were left unaddressed"

Pros: "Service"

Pros: "Counter staff were excellent"
Cons: "Crew were rushed and lacked congeniality Skipped full distribution of snacks due to poor communication"

Cons: "Flight attendants and First mate didn't show up on time, they called in the reserves, Then got on plane with them and the planes logs weren't up to date, the grounds crew then left to do another plane. Once we got off, we were informed that NJ airspace was restricted at the later departure time, and had to fly extremely out of the way. 1:45 later and arrived to destination, Missed train and and stuck now."

Pros: "Drinks and snacks on the plane for my flight from JFK to SD which was an evening flight. Ear plugs and blindfod on the plane for my flight from SD to JFK which was a red-eye overnight flight. Movies, tv shows are the best for entertainment!"
Cons: "I loved my flight. The Jet Blue terminal at JFK is awesome!"

Cons: "When the flight is cancelled you need to find a solution for those passengers who travelled that day by bus or car just to catch the flight!!! At least a hostel to sleep over night or give them back the money or let them travel with another company...not to wait 12 hours on the airport!!! Thats not professional at all!"

Pros: "friendly crew"
Cons: "long delay"

Pros: "Friendly staff"
Cons: "Couldn't understand captain, televisions would short out, wifi was super slow and pointless."

Cons: "TV didn't work"

Pros: "Friendly crew with nice food"

Pros: "Good, friendly, competent service all around."

Pros: "Seat was ok"
Cons: "Flight delayed, airport waiting room congested, I had to pay 200 extra to find seats together, flight location on monitor not working"

Cons: "The food services should be complimentary like in qantas Korean air and any decent airline , Please don't go so low to not even provide complimentary food and liquor."

Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."

Pros: "Not one of my good experiences with Delta. Two hours delay in the flight"
Cons: "Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so"

Cons: "Great flight"

Cons: "crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER."

Pros: "Nothing remarkable"
Cons: "Delta was ordinary"

Pros: "Yes"

Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."

Pros: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Cons: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."

Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"

Pros: "Got to Houston on time"
Cons: "WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane"

Cons: "Wifi was not working"

Cons: "Stop being LATE!!!!"

Cons: "Old plane, long delay, sketchy WiFi."

Pros: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""

Pros: "It’s become a mediocre airline."
Cons: "Everything."

Pros: "Excellent flight with efficient service. Flight was on time and friendly staff"
Cons: "Efficiency"

Pros: "The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile."
Cons: "Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas."

Cons: "Crew"

Pros: "Friendliness of flight attendants"
Cons: "I wasn't awake long enough to find fault"

Pros: "The crew was good"
Cons: "The flight was incredibly uncomfortable. The Delta team in Houston was not very pleasant."

Pros: "My upgrade and breakfast were fabulous!"

Pros: "Food and service was nice"
Cons: "Very long route to my final destination"

Pros: "Crew was fantastic and very helpful."
Cons: "Not sure who was in charge of loading the plane with food for purchase, but they forgot it all entirely. The crew was kind enough to give extra snacks. Kinda curious how you forgot to load a plane with food for purchase and how did the crew not notice in advance? I would think that is one of their checks of the cabin. Not mention who ever signed off saying they filled the plane with food for purchase lied. Very frustrating not only for the crew but for the passengers."

Cons: "My flight was delayed several times and had to rebook. Total delays were > 6 hours."

Pros: "Staff very courteous and professional"
Cons: "None"

Cons: "I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on."

Pros: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Cons: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."

Cons: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."

Cons: "You had me check my hand luggage with expensive items that did not arrive."

Pros: "comfortable seats"
Cons: "delay delay delay"

Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."

Pros: "Quick flight, great landing and takeoff."
Cons: "Everything was great today."

Cons: "No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off."

Cons: "Nothing"

Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."

Pros: "to their Diamond Medallion customers"

Pros: "The crew was very nice, professional and overall excellent."
Cons: "I don't care for the MD planes."

Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Pros: "Could not use the bathroom"

Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."

Pros: "Same"
Cons: "Same"

Cons: "seats on this Airbus configuration were horrible for first class. 6 across and the same 32" spacing as the economy section. with middle seat empty was first class. YIKES"

Pros: "Smooth"
Cons: "Delayed because the airline misschdduled the pilots!! We had to wait for pilots to come to the plane... while one the plane"

Cons: "Delayed by an hour!"

Cons: "Late taking off, and then unable to get to gate on arrival"

Pros: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Cons: "Turbulence was pretty bad both flights."

Pros: "Return trip was 30 min ahead of schedule"
Cons: "We had a 2 hour delay getting to NYC"

Pros: "The crew was nice but seemed super stressed out."
Cons: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."

Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Pros: "Every thing except food!"
Cons: "Not enough food provided by airline!"

Pros: "Crew was ok. The basics. No issues."
Cons: "WiFi and better entertainment"

Cons: "Overall terrible experience, flight attendant was extremely rude when i asked if they were offering sparkiling wine. Flight was delayed due to overbooking on american. Turbulence was horrible the entire flight. The in flight entertainment was unavailable for some reason."

Pros: "Once aboard, LATAM is actually quite impressive. The logistical part of the company is horrendous, but the service onboard is exemplar."
Cons: "LATAM changed my itinerary without my authorization and despite my clear verbal directions to NOT change it. The airline took directions from a corrupt official with the Colombian immigration office and cancelled my return flights. I was forced to purchase an additional ticket, travel on and separate flight from my wife and children. I then had to spend several hours waiting to resolve the case in person. The customer service at LATAM is a joke. If I'd received this treatment in the United States, I would have filed a lawsuit for their infringement on my rights and collaboration with the discriminatory practices of the Colombian immigration office in Bogota."

Pros: "Flight was smooth"
Cons: "Nothing"

Cons: "This was my final connection from a long flight, we did a line to check in and get our boarding passes, when we got to the gate I found out I didn’t have a seat number asigned but husband did, they gave me one there but of course it was not next to my husband, it was the last seat available at the end next to restroom. The smell coming out from the it was so disgusting even before th first person went in, they should do something to improve the cleaness in the restroom between flights. It would probably take them 30 more minutes to do so, and I would not mind waiting for it even if this was my final flight after 15+ hours."

Cons: "I STILL HAVE NOT LEFT RIC!!!!"

Pros: "The people I spoke to on the customer service line and then especially at the service desk in Miami were able to help me get a sooner flight so I didn’t have to be driving home until the wee morning. I am VERY grateful to them and American Airlines policies which empower its employees to assist its customers."
Cons: "There seemed to be some passive aggressiveness present on the flight to Houston. Passengers seemed to be defying in small ways orders from the staff, standing etc. The staff responded quite severely in my opinion, repeating the safety video to everyone’s annoyance because some passengers were talking out loud."

Pros: "Plane was surprisingly spacious in coach and very clean."
Cons: "They seemed to have entire plane boarding in group 6. Hardly anyone boarded in groups 1-5, and when they called 6 the entire gate area lined up."

Cons: "The turbulence st the end made me puke."

Pros: "Being able to check flight progress while in the air."
Cons: "We did not appreciate the game of needing to pay for seat selection after having already paid for tickets. We were not provided with TSA-PRE despite providing our known traveler numbers in advance. Boarding selection protocol seemed opaque, complex, and geared towards inviting us to pay extra for priority boarding. Before boarding the plane, we were not able to find out whether any food would be served and the extent of what might be provided. After getting on board, we were offered the chance to buy food. The complementary food was a cookie and a few ounces of soda or juice. Movies were available, but not headphones for listening to them. Leg space under the seat in front of us was reduced to make room for life vests."

Pros: "The gate was close to security, quick embarkation, departure on time, kind and professional service, decent size aircraft and overhead bins."
Cons: "Kind of dated, wifi didn’t work."

Pros: "Bad bad"
Cons: "Bad bad"

Pros: "It was a good flight"

Pros: "None of the experience was pleasant"
Cons: "First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful."

Pros: "Crew"
Cons: "Delayed, old aircraft, no food, no entertainment"

Pros: "Not much, the flight attendants were fine"
Cons: "They boarded the plane for the ‘on-time departure’ scam, then proceeded to do maintenance for 30 minutes, then when you think your on your way we wait another 15 minutes for takeoff. We spent more time sitting still than we did in motion. Horrible."

Cons: "The flight was delayed and my luggage is coming in the later flight. I need some form of consolation for this pathetic service."

Pros: "Everything about the flight"
Cons: "Nothing"

Cons: "No tv. Small aircraft."

Pros: "Flight was delayed. No food offered."

Pros: "Flight attendant"
Cons: "Delays Was told my ticket had been canceled"

Pros: "Seats were better padded than that of the previous flight. There was sufficient leg room for a short flight. Seats actually allowed for passengers to adjust back of seats."
Cons: "Space is very limited between neighborning seats."

Pros: "Left and arrived on time. Crew was friendly and professional."
Cons: "Passengers are packed in like sardines. All carry on bags must be checked at the gate as the overhead bins are too small to accommodate anything except a small personal bag or jacket."

Cons: "5 hr delay"

Cons: "When the flight was on time, we learned it was overbooked. Agents stated that if people would not willingly accept their offer to fly at a later time random people would be denied boarding. This was a stressful element as there was no other flight that could make me arrive on time. Plus, threatening to deny boarding to paying customers for airline related overbooking does not seem like a fair or good business practice. Then there were mechanical issue with the plane. After waiting over an hour for repairs they realized they needed a new air craft. This further delayed the flight. Not only was the flight extremely delayed at this pint but throughout the waiting time we were given very little information and were constantly told they couldn't give us an approximate time of departure. This was extremely rude and makes the experience of dealing with a delay even worse. I would suggest giving us more information about what is happening. Saying we don't know when the flight will leave is just unacceptable. To make matters even worse after we were finally boarded we had to wait an additional 40 minutes sitting inside the plane while they boarded refreshments! I know there are delays in flights but this same thing happened to my flight on my way to Paris and it caused me to miss my international connection and had to be re-routed."

Pros: "Everythinf was great, First time flying with them and I would do it again."

Pros: "Everything, it was my first time flying and I actually really enjoyed it! I'd be looking Forward to flying with this airline again!"

Pros: "Nothing"
Cons: "The flight was cancelled. this is the third flight that has been cancelled to this destination. I waited for 7 hours in the airport and caught a flight on stand by. Because this has happended to me before I knew how to get a stand by ticket right away even though I was scheduled on a flight for later that day. Much later."

Pros: "Everything"

Pros: "I was traveling with a pet and they were very kind and helpful to me."

Pros: "The seats in this flight were quite roomy."
Cons: "Delayed and canceled flights with no apologies or explanations, rude crews who scoffed at complaints or requests of other passengers, lost baggage that took hours to recover, again without apology....I would rather pay a bit more than fly with American again, at least until these memories fade a bit."

Pros: "My flight was late leaving buffalo ny which caused me to miss my connecting flight in Phl.... Never once was this delay communicated to ONE person sitting at the gate in buffalo. I even asked the attendant in buffalo if the plane was present at 1:10 pm and he responded that it would be landing in ten minutes. We were scheduled to board at 1:16 although I am highly disappointed to have gotten home 2.5 hours later than anticipated...communication is my biggest complaint here."
Cons: "See above"

Pros: "Nothing"
Cons: "Everything"

Pros: "Ther"
Cons: "Carry On : crew did not help me find a spot for my carrying on. An older man actually found me a spot It was on this leg ( not the La Guardia to Chatlotte ) that the food tray kept opening after trying to close them ( old latches ) US airlines flight attendants don't understand how to talk to travellers . Asian airlines have excellent flight attendants"

Cons: "When I booked my flight, I used Kayac like I always have in the past. To begin with, I selected several flights that were listed, only to have it tell me that this flight is no longer offered, which I assume is engineered to get me to select a more expensive flight. Once I finally found a flight that was still available, I selected it and began the process of providing information and selecting seat assignments. On 2 of the 4 legs of the round trip, there were no more seats available except for upgrade seats, which resulted in an extra $100.00+ in charges. Then when I finished the transaction, I noticed an extra $200.00 charge added. End result was that I ended up paying over double what I would normally pay for this same round trip that I have made many many times. I feel, no I know, that some customer relations person will look at this comment and reply with a pre-generated response apologizing and hoping I have a better experience in the future and thank me for using Kayac. Big companies like yours look at one customer as no big deal. I'm a Physician and have the ability to reach out to multitudes. I'm going to make it my mission in life to reach out to as many people as I can through word of mouth, signs in my office, Internet and social media to let them know about the deplorable practices of your company."

Pros: "The food"
Cons: "Crew and the fact that they lost my bag"

Pros: "Crew"
Cons: "Paying extra for seating"

Cons: "This is a tiny plane and without warning they wouldn't let me carry on my carry on bag which would have fit just fine...it fit in their luggage test."

Cons: "How small the plane was. Not much personal space and I am a shorter person."

Cons: "The people were rude and made us stay on the plane an hour and a half after we landed."

Pros: "Because our first flight to philly was extremely late we were going to be unable to make our connecting flight to Wilmington sooooo had to cancel cour whole vacation to myrtle beach"
Cons: "Read above comments"

Pros: "Other passengers trying to make light of hectic situation."
Cons: "Delayed because crew was not able to get to the gate in time. Once they arrived they got things moving but passengers were already flustered and the airline stewards also seemed flustered, their attempts and multiple announcements to move people faster did not help and actually made things move slower..."

Pros: "I was in group 2"
Cons: "Nothing"

Cons: "Packed, old plane, tighter than new ones. If you can't check bags for free, maybe you should design plane to fit luggage to number of persons flying. Seems like alcohol should be free when so uncomfortable"

Pros: "Everything"
Cons: "Everything"

Cons: "30 min delay+ poor service+ uncomfortable seats"

Pros: "I arrived at the airport and the guy wouldn't let me board my flight so I lost my money. Im a new person that just started flying. I did like this Carrier but as of yesterday I'd rather use Delta for now on. So im still at home and didnt get a chance to make it to work."

Pros: "It was excelle thanks to you"

Pros: "My flight arrived a few minutes late but they made sure I made the connection."

Cons: "I was put on the 8:10 flight to Houston. That flight was delayed 4 times and I didn't leave Charlotte until 11:40pm. Terrible service all around."