Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
The plane from SNA wouldn’t start after 5 tries. The team gave me an option of flying direct from LAX and giving me a Lyft ride there! Perfect!
Very frustrated with boarding gate crew. She announced the plane was small and they would be limiting us to one item to carry on. Not a problem for me as I understand the tiny planes have limited space!! Not the case here! It was a rather large plane and had plenty of room for bags! So because I don’t want to be one of “those people” who ignores the request to check a carry on I did so asking if I would be able to pick it up at the bottom of the ramp on arrival in Knoxville to which she responded “yes”! Then I watched as every other passenger held onto their 2 items and boarded!! Then when we arrived in Knoxville our 2 carry ons had been put with all the other luggage and we had to go to baggage pick up and wait for all the big checked bags to come off the carousel! So she lied!! Frustrating. Next time I won’t be so nice!
The flight was excellent, I recommend people to fly with Delta
Big plane, long flight, absolutely no leg room and basically non existent air! I am 5”4’ and always travel Main Cabin, I was miserable on this plane and could barely move when we arrived in Cabo due to the cramped leg area!
I always fly with Delta. My friends tell me their horror stories of flying with other airlines. I just smile and say, “You should fly Delta”
Horrible. This was not first class. This was a connecting flight whi h was late. My original flight never came. I hated the fact that delta gave me a connecting flight from New York to Orlando Florida. No meals and the television screens were not working. There wasn't even any power to charge your phones. This is NOT FIRST CLASS DELTA!!! Do better next time!
This flight was ridiculous. I had to have a connecting flight from New York to orlando Florida??? The flight left late and because it was a short flight there was no first class amenities. I had one alcohol drink. The flight crew was fine, but it sure did not feel like first class. Delta to me dropped the ball by giving me a connecting flight. By the time we got to Raleigh we would have missed the next flight. Lucky for me the flight never came so now I was stuck waiting for a later flight that came in late also.
On my way home I had a layover. The flight from ATL to CLT was amended 5x while I was waiting. I could have driven home sooner. Overall from Dallas, Tx to Charlotte, NC I started my trip at 4:30pm, I didn’t get home until past midnight. I know things happen, but 5x to make me run back and forth in an airport from different terminals is excessive.
Had a broken tray in business class. Crew just shrugged it off.
Super good crew... food was pretty awful- overall Delta is my favorite carrier- takes off on time, good boarding process etc.
Was the longest flight I have ever taken to Orlando. Not Westjet’s fault necessarily. There was a traffic issue in Orlando. We sat in the airplane for about 2 hrs before leaving Calgary on a 5 hour flight was just a little long to be stuck in the plane. Once we arrived in Orlando we were stuck in traffic on the ground for another 30min. I guess maybe the flight could be delayed so boarding would have been later so we wouldn’t have to have the discomfort of being on the plane so long.
Great Experience! Flight was ahead of schedule and very smooth! Wonderful flight
Too many oversized carryon baggage. If carrier reduced checked luggage fee this could be avoided. The staff were friendly and helpful, very professional.
Airport monitors did not give the gate for our flight returning Detroit to Vancouver Juice served from glass storage containers are a far more healthy alternative for people. And would also minimize the need for recycling plastic or aluminum containers
Nice smooth flight with pleasant stewards. Slept most of the flight, they could have slowly turned on the lights to make it more pleasant. Otherwise a good trip.
Great! No food was available during the flight due to the catering service strike but snacks were given throughout the flight which was nice.
Boarding, staff and flight great. A bit disappointed with no in flight online entertainment but I'll live. Landing was a bit of a jolt (more than usual) but hey everything else was smooth. LoL
I’ve been delayed for two days and I’m still stuck in Honolulu tired spending money
1.5 hours late departing YVR for a 14-minute flight. Packed waiting area. Full plane. Families with tired, screaming kids. 40-minute wait for baggage at YYJ. For a Dash-8. Obviously there was some kind of breakdown but there was no communication from anyone. Most of this was not WestJet's fault but it was an unpleasant night overall. I fell asleep in a chair waiting for the luggage carousel to start.
Nothing to like about flying in the Dash 8s. With very small seats, little legroom, and a very noisy plane, nothing about such trips is enjoyable.
We enjoyed that we boarded and took off on time. We didn’t like that our connection flight was a twenty minute walk through the airport with only one hour in between flights.
It was good! Appreciated that it was very on schedule so it made the connecting flight less stressful
Two flights,both poor. No entertainment. Cramped and uncomfortable seats, little space, the rest was OK. Staff were acceptable good.
The crew was doing their best on an old plane needing updating. Chairs that creaked and wouldn’t stay in position. My tray table was unusable as was on-board entertainment due the audio needing usb earphones (that were not provided). Prior to boarding in Toronto and despite being scheduled for a wheelchair and assistance, we were dropped off by clubcar without a wheelchair which I found myself by a gate. Due to no boarding gate assigned at that time we waited and when it was, it subsequently was moved from 64 to 95. No help could be found so I pushed my husband’s chair to that furthest gate in the airport at the highest speed possible for a 73 year old. And by that I mean I ran. It was a very stressful experience.
Wifi wasn't working on one of the UA flights after boarding.
Leg room was lacking. Legs crammed into seat in front.
T hey did a great job. Flight was on time .
the plane was old. the wifi didn’t work. the entertainment was boring and dated. the charging ports were impossible to find. i was mostly ignored by flight attendants that had no problem speaking to the man beside me. i got two drinks the entire time i was on the plane.
Crew was not very helpful. They forgot to serve me coffee and had to wait for a long time.It looked as if they were not very happy with what they were doing.
The flight I was connecting with waited for me even though my 1st flight was late. I really appreciated that.
I like the boarding process, it was fast. The seat doesn’t have a TV for a long flight and food wasn’t served, just snacks.
Left on time. Arrived early. Turbulence coming in and gate not open due to early arrival but expected.
Seats in coach aren't padded enough for a 6 hour flight
Late boarding to clean plane from previous flight; initial boarding announcement not loud enough; fantastic cabin attendant front of plane
Our flight was great we left Kona earlier and got into LAX almost an 1hour earlier as well. LAX AA is in repair so to get out and found our bus to get pick up was a bit confusing.
The flight was scheduled to depart DCA at 12:30 pm but was delayed twice on the ground so that we were finally scheduled to depart at around 4:00 pm. Once we boarded, it was announced that takeoff would be delayed again to fix a hydraulic problem which delayed our eventual takeoff until around 5:00 pm. Once we departed, it was a smooth flight back to ORD. We did not get any explanation about what caused the original significant delay. In my experience, this happens frequently with AA.
IT NEVER LEFT! We were supposed to leave at 5:03 on March 23rd. We were delayed an hour, boarded the plane, delayed again because of rocket launches in Miami, then we were informed that our pilots "timed out" and the flight was cancelled. We were de-boarded and had to find emergency accommodations at this understaffed, un-airconditioned, nightmare of an airport. We were notified that the flight would leave at 9am on Sunday the 24th, when we arrived it was delayed to 12:15pm, we waited in line for over 1.50 to get checked in, during that time it was delayed again to 2pm, then an hour later it was delayed to 3pm, then 5pm, then 6pm, then 7pm. We were told it was pilot timing issues, then rockets, then plane parts, then a mechanic, then weather, then we stopped receiving any excuses at all. There were two flights with almost identical flight numbers 879 and 879P, the AA staff at the airport told half of of us that 879P was cancelled, but apparently it was 879 that was cancelled. They held us in this overcrowded, unairconditioned airport, with no working outlets, and no wifi, for over 8 hours on Sunday. We had to demand our luggage be removed from the plane. For a second night we had to find accommodations. We ended up at a resort that cost over $2000 a night just to find sufficient room for our family. We booked a Delta flight for Monday morning and finally got back stateside with ZERO issues. We're working on getting reimbursement for our expenses which total over $6,000 for the two nights of being stuck there and having to book another airline last minute. IT WAS A NIGHTMARE.
Don't often sit in 1st class. Our experience was great.
Boarding time was easy & quick. Crew was excellent. In-flight entertainment was great/easy. Seats are too small and not enough room between rows: felt like a sardine/very cramped.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints