L’équipe a été super serviable avec mon enfant de 11 mois. Un petit cadeau l attendait dans l avion, petits pots etc…
L’équipe a été super serviable avec mon enfant de 11 mois. Un petit cadeau l attendait dans l avion, petits pots etc…
Went in with low expectations based on other reviews/the fact that this is a budget airline, but I was pleasantly surprised! Everything went smoothly, seats were comfortable, food was not bad for airplane food, and of course the price of the flight was fantastic. The only real negatives I can think of are that the plane is a bit on the older side (think 2012-ish era planes, not a huge deal), wifi is a bit expensive, and the movie catalog is mediocre. But that is to be expected on a budget airline (I was honestly surprised they had free movies). I would definitely fly again.
No organization when it came to checking in and boarding. If you have diet restrictions make sure to plan ahead.
The flights are back on time and everything else runs perfectly.
They announced at the last minute that international travelers had to checkin at counter. This created a long line and unnecessary stress.
I had back trouble prior to my flight and everyone was great about helping me.
Not sure why planes don't just board back passengers first.. also wifi connection could be beneficial and keeps passengers occupied
Delayed by almost an hour - I also noticed that all JetBlue flights departing from PBI were delayed yet the weather was perfect.
Need a 2nd round of water for a 4+ hour flight
The plane smelled bad, the temperature in the plane was over 75 with times over 80. Jet blue tried to mask the smell of armpits married with butt. Overall mediocre. Crew was nice
On-time departure, smooth ride for sure. All was good except, once again, there was no movies/TV as it wasn’t functioning.
After we landed, we were held on the plane for 30 minutes. There was no one at the gate once we landed and we forced to sit on a plan that had already over an hour delayed.
Theres several thing i will like to mention and please share this feedback with JetBlue. I was concerned that the food options were limited. Theres no vegetarian options on the sandwiches that they offer on board. Vegetarian options are limited to only cheese and crackers,. Specially on mid day flights there should be more options offered to people. Second comment is that during the flight I watched TWO movies without audio, I tried a few ear sets to listen and none of them worked. Its a shame that they were good movies however no audio. Maybe updating the auxiliary cable and making Bluetooth connections on media will be great. Finally, the bathroom on the plane looked like they needed an update, being remodeled or changed. They look dirty however they are not. Maybe changing, replacing some pieces and updating the air filters will be great. This is not an aesthetic recommendation however a necessary one.
Delay flight more than 8hours waiting and poor customer service!
Plane was extremely small so mind the size of your carry on
Other than lack of snacks, everything else went very well.
They don’t keep you updated on the flight status very well. It was late but nothing said
Gate agent for Frontier in Sioux Falls was horrible. Some people shouldn't have jobs where they need to work with people. This person tried to control everything and even argued with a Sheriff's Deputy. He seemed to write the law and think he was immune to everything and could do whatever he wanted. What a miserable experience for a lot of people. He even delayed the flight just for on his own actions. The pilots made up the time lost, but why does this person have this job. Apparently nobody cares at Frontier. We do, My wife said she would never fly on Frontier again.
They never updated the boarding pass on their apps to show their delay
Four and a half hour delay in total. What frustrates me most is the poor communication and disorganization.
Didn't like anything..entire crew was very rude to everyone on the flight. Plane old and the trays fall down on you the while time you're flying. Charged more for a carry on bag than for the plane ticket itself. Did make it from point a to point b, but worth the extra money to fly with another airline
I didn't get to do this flight l, hard to review
Terrible. Initially we were shocked by the outrageous baggage fees we needed to pay at check in for our so-called "discounted, economy flight" - we paid over $200 (!!) for one check-in and 2 carry-on bags - this felt like a real bait-and-switch" scam. Our flight from Phoenix to SFO was delayed by 4 hours. Multiple apparent causes (from needing to make space for other planes that were landing late to problem with cabins pressure system, and whatever...). After de-boarding and re-boarding we still waited at least an hour on a cramped, poorly ventilated plane before take-off. Seats were cramped, uncomfortable - did not recline at all. No water until we were flying for a while. No complimentary snacks. Upon arrival at SFO my luggage was sent upstairs to the check-in counter. The customer service person there refused to let me examine a bunch of bags that were sitting on a nearby cart because it was "behind the counter", rather made me wait until another attendant did an exhaustive and failed (?computer) search, came back and told me they were unable to locate my bag. I asked her to look on the cart, lo and behold, there was my bag just a few feet away! Missed my choir rehearsal that evening due to all of the delays. One more thing, a few days later my husband and I tested positive for Covid. Since we both are fully vaccinated, careful about masking and have never had Covid previously, we will never know, but suspect we may have acquired the infection during the prolonged wait on your poorly ventilated plane (person in the row in front of us was coughing). After registering a complaint, we received a measly $50 voucher for future flights. Needless to say we have no intention of flying with Frontier Airlines ever again.
Well, I didn’t have food! So NA wasn’t an option. I’ll be back!
I dunno. Depressing, uncomfortable (I’m poor), but on time and efficient.
Everything was good, and most importantly on time. They have been extremely tardy in some of my flights
First time flying with Frontier . From buying tickets ,getting boarding pass and boarding plane was super easy. Definitely would fly again with Frontier .