Daily cleaning, installation of cabin HEPA filters on flights from Charlottetown (Prince Edward Island) to Kerala
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Scores according to KAYAK customer reviews
Pros: "We were boarding with one person in a wheelchair. They were extremely helpful and understanding."
Cons: "All was perfect"
Pros: "Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable"
Cons: "The flight was late arriving, so consequently we had to pay a taxi to hotel, as shuttle had finished for the night. Air Canada staff let people know 10 mins prior to boarding that we needed the app to view movies in-flight. Most people couldn't download quick enough, & airport Wifi was not optimal"
Pros: "Crew was friendly and boarding was fast and easy."
Cons: "My luggage did not arrive with me."
Cons: "Terrible seating and washrooms."
Pros: "Slightly frayed due to weather- we were kept up to date"
Pros: "The crew was wonderful so unpretentious and responsive."
Cons: "The food was not that good. I don’t eat potato salad out. The pasta was not flavorful. I wish airlines would switch to butter cookies and skip chocolate chip."
Pros: "Very little I'm afraid."
Cons: "A lot ohe seats are faulty the entertainment system barely works, mine didn't and even if it did the headphone jack was broken! The cabin is more than grubby, it is dirty with torn fabric and faded writing on dirty plastic. I skipped the meal on the return flights as the outbound were the worst I have ever had! In all honesty I'm not a fussy traveller and never write reviews but Air Canada was so bad I thought it might be useful info for someone."
Pros: "I got to sleep flat on three seats as it was half empty."
Cons: "It was an half empty aircraft and I still had to pay for my seat."
Pros: "Good flight, great crew members. Seats were comfortable and there were good entertainment options."
Pros: "Absolutely nothing to like . Bad service all around. I will never fly AC again"
Cons: "Terrible employees in Miami. Rude and unhelpful. Delay due to late arrival. Then diverted to Toronto because of AUR CANADA'S STUPIDITY. Had to "sleep" in airport. Delayed leaving Toronto next day. Baggage lost. Lost day at work. A general NIGHTMARE FROM START TO FINISH"
Pros: "Short flight, crew."
Cons: "Delays and boarding."
Cons: "Flight left two hours late and provided difficulty in Toronto"
Pros: "I liked how the crew was helpful and wanted to help everyone with their luggage. they didn’t disturb me in my sleep and didn’t walked around a lot. The flight timing was on time and it landed on time as well so that was very satisfying."
Cons: "I didn’t like the sitting of the airplane. It looks more like sitting in a local bus and its not very spacious. On an average these days most people in Canada are tall and above the height of 5’7 feet. I didn’t like how seats are small and have less space for legs and plus the next person to me keep disturbing me cuz he was as tall as me and we both hardly fit in the seat. I am only 6 feet and slim and still had issues. I mean for domestic flight that’s only two hours I can manage sitting in a uncomfortable position but if it was a long flight then i would definitely not be happy and won’t fly with Air Canada again."
Pros: "To like food, service."
Cons: "At Check in, the guy give me the seat number is too big:("
Pros: "Great service wide enough seats. great company overall"
Pros: "flight attendants were very nice"
Cons: "not even peanuts! seats seemed even more crammed together than usual"
Pros: "Everything I will definately be back"
Pros: "Most parts of the flight were normal - nothing exceptional or problematic"
Pros: "No wasted time, they load you up and get you where you want to be."
Cons: "Be sure to gate check anything larger than a small backpack or purse. There is little room on board for carry-on's"
Cons: "Delayed, missed connection"
Pros: "Overall good flight in terms of smoothness, safety, timeliness, etc."
Cons: "No enrertsinment without downloading google app for phone or pad. Short announcement about this made shortly before flight and we did not react in time to do it. Thought I would read but overhead lights broken; complained three times before fixed."
Pros: "plenty of room, media player, wifi, nice selection of snacks and meals."
Pros: "put us up in decent hotels gave food vouchers the crew didn't do anything to make it horrible Large selection of movies/tv on board comfiest seats out of all the major airlines I've flown"
Cons: "The flight kept getting delayed bc of mechanical problems, and then eventually cancelled. They rebooked everyone on new flights, but it took an extra stop in Toronto before getting us to Montreal. Once it was rebooked for the morning, it took off a little late. Plus the pretzels they gave us were stale. This was the first of two flights I took this trip that had mechanical issues, so they obviously need to fix their planes better or get new ones, because two Air Canada flights in one day that have mechanical problems leaves me worried that the planes aren't in optimal condition. It took me over 24 hours to get from Tucson, AZ to Montreal, Canada when normal travel takes less than 8 hours including layovers."
Pros: "Nice crew- efficient boarding"
Cons: "One bathroom for all of economy. Poor snacks. No chance to get electronic boarding passes"
Pros: "Staff were good, probably doing the best they could with what they had to work with."
Cons: "I'm 6'4" and a Air Canada Rouge 737 isn't built for guys/girls like me. Give us a bit more legroom!"
Pros: "Able to board in advance of pilots arriving."
Cons: "Due to construction work on one of the runways, pilots were delayed as well as takeoff."
Cons: "would've been better with free wifi"
Cons: "The time that I need to wait for my connections....I was traveling by myself with my two daughters 6 and 2 years old. And been honest wast pretty hard. Also, nobody told me about the permit that I need to have to go to Canada. I did the process online at the airport. Was fast but pretty stressful."
Cons: "Flight was late so I missed my connection. Then my luggage was delayed by five hours behind me. Generally poor service."
Pros: "Short enough flight."
Cons: "Entirely too little leg-room. Crew kept banging my elbow and knee with food cart-didn't really care either."
Pros: "On board entertainment available and more room. Not a full plane"
Pros: "Personnel were friendly aircraft was clean"
Pros: "Boarding was efficient, crew were attentive, food was excellent, the "pod" was comfortable and I did not use the entertainment"
Cons: "Would have liked more info as to how to work the gizmos - had to ask how to recline my seat and never did get to grips with the entertainment. The Fast Pass specificaly said it was for disembarkation at London and so I did not realise I could have used it to get through security for ongoing flight"
Cons: "I paid to upgrade seating and on other airlines you get priority boarding and can store your bag in the overhead bin. Not the case with air canada...not great customer experience compared to delta or united."
Pros: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"
Pros: "The crew members were very attentive and welcoming."
Cons: "Like last year both flights going and returning had long delays making the boarding experience really poor."
Cons: "The flight to Frankfurt was an hour late, so my bags didn't make the next flight to Warsaw"
Pros: "The crew was excellent with helping everyone and answering peoples questions."
Cons: "I had a 2 year old with me and boarded early. The flight was already delayed and more delays after everyone was aboard due to cargo not being on. I found this shocking for a red eye flight. This caused me to miss my connecting flight and having to wait 4 hours for the next flight with a 2 year old. our TV's seemed to skip even after they rebooted them so I wasn't even able to enjoy a movie or play any games."
Pros: "The gate crew in Toronto was outstanding.Very helpful in making sure we made it on to the Boston leg."
Cons: "We were at the gate in Toronto for the Boston leg but the computer assumed we would not make the connection because our layover was less than an hour. We booked through Kayak but were not told that the layover was too short."
Pros: "All of our luggage arrived at our destination in a timely manner. Staff was helpful."
Cons: "Checking in our suitcase took exceptionally long."
Pros: "Smooth boarding. Polite staff."
Cons: "Check-in person did not attach priority tag to luggage (business class) until i argued with her. This is the second time Air Canada has done this. We paid a lot extra for this service and should not have to quibble with staff in order to receive it. There was no lounge in Charlottetown, but that's not the airline's fault. However, the Air Canada lounge at Pearson was shabby and poorly outfitted. Shameful."
Pros: "friendly staff, good food in bus. class. great smooth landing at SFO"
Cons: "long wait for luggage at SFO"
Pros: "Every thing was on time. I really like booking with kayak...so simple"
Cons: "Air canada doesn't give a snack with your drink...where as west jet does."
Pros: "Departure was on time. Flight was fine on 777 aircraft."
Cons: "Food was OK but they came through with food and drinks too often to get any sleep on a long flight."
Cons: "Their entertainment system relied on customer iPads! Software proved nearly impossible to install. Food service very slow."
Cons: "Pushed call button twice as I could not get entertainment system in business class to work, never came"
Pros: "Haneda is a beautiful airport and the airline staff there were great, as service generally is in Japan."
Cons: "need to devise a better boarding process--small number of zone 1 and 2 passengers, then massses in 3, 4, and 5. More zones or more thought into how to improve customer experience for all."
Pros: "Great flight."
Airlines flying from Charlottetown (Prince Edward Island) to Kerala have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Charlottetown (Prince Edward Island) to Kerala
Masks required on board, masks provided on flights from Charlottetown (Prince Edward Island) to Kerala
Social distancing seating
Middle seats unavailable to book on flights from Charlottetown (Prince Edward Island) to Kerala
Testing for antibodies, testing for symptoms for flights from Charlottetown (Prince Edward Island) to Kerala
Waiving of change fees. Search flexible flights from Charlottetown (Prince Edward Island) to Kerala