Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Charlottetown (Prince Edward Island) to Middle East
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Scores according to KAYAK customer reviews
Pros: "We were boarding with one person in a wheelchair. They were extremely helpful and understanding."
Cons: "All was perfect"
Pros: "good leg room and seats staff was courteous"
Cons: "not even peanuts..."
Pros: "There was more legroom than I expected."
Cons: "Departure was delayed by hours due to the Air Canada computer systems going down. That made it an even later redeye, but the cabin crew insisted on waking everyone up to serve dinner at 2am. Boarding in Toronto was a mess, and the details about what was wrong were very sketchy."
Pros: "The crew was kindly and friendly"
Cons: "The plane was very uncomfortable, no entertainment at all if you don’t have your own device"
Pros: "We didn’t crash."
Cons: "We continue not to crash."
Cons: "Bags didn't get loaded, plane delayed. Poor customer service."
Pros: "N/a"
Cons: "Just take a trip with. Jet am or Japan airline and clearly see the difference in how a customer should be addressed and service., politeness and how the flight attendants provide that extra mile in terms of customer experience."
Pros: "Slightly frayed due to weather- we were kept up to date"
Cons: "SFO checkin was very poor. Had to go through 3 different check in agents and 2 terminals. Itinerary showed terminal 3 but the actual check in was at the international and with United! Need to improve on getting this direction communicated better from the start to end."
Pros: "The food and entertainment were ok. Not happy I missed the next connecting flight"
Cons: "Delay"
Cons: "Never been on a smaller plane. I've traveled private planes with more room!! Air was so bad, even the food smelled bad and couldn't even think of purchasing any. With a flight that long and people waiting for stand-by, you'd think a larger plane might be in order."
Cons: "Flight left two hours late and provided difficulty in Toronto"
Pros: "I liked how the crew was helpful and wanted to help everyone with their luggage. they didn’t disturb me in my sleep and didn’t walked around a lot. The flight timing was on time and it landed on time as well so that was very satisfying."
Cons: "I didn’t like the sitting of the airplane. It looks more like sitting in a local bus and its not very spacious. On an average these days most people in Canada are tall and above the height of 5’7 feet. I didn’t like how seats are small and have less space for legs and plus the next person to me keep disturbing me cuz he was as tall as me and we both hardly fit in the seat. I am only 6 feet and slim and still had issues. I mean for domestic flight that’s only two hours I can manage sitting in a uncomfortable position but if it was a long flight then i would definitely not be happy and won’t fly with Air Canada again."
Pros: "Was on time both take off and reached"
Cons: "They served frozen food."
Pros: "on time."
Pros: "flight attendants were very nice"
Cons: "not even peanuts! seats seemed even more crammed together than usual"
Pros: "Comfortable flight"
Cons: "Food was average"
Pros: "No wasted time, they load you up and get you where you want to be."
Cons: "Be sure to gate check anything larger than a small backpack or purse. There is little room on board for carry-on's"
Cons: "Delayed, missed connection"
Pros: "plenty of room, media player, wifi, nice selection of snacks and meals."
Pros: "Staff were good, probably doing the best they could with what they had to work with."
Cons: "I'm 6'4" and a Air Canada Rouge 737 isn't built for guys/girls like me. Give us a bit more legroom!"
Pros: "They were on time and boarding went quickly"
Cons: "Even though I checked in online they didn't have 2 seats next to each other for us despite us having booked together under a single booking as couple etc. the food was small portions and mediocre / blunt taste."
Pros: "Staff very friendly"
Cons: "A bit crowded in economy but leg room was adequate"
Pros: "There are thousands of national brands that are kosher. It's not difficult to find products that all passengers can enjoy."
Pros: "There was nothing to like about that flight."
Cons: "Even though I was at the airport on time , checked in and waiting to board; at the last minute I was told that the plane has left and the sooner I could fly would be the next day; without providing hotel arrangement nor meals and or at least money for taxi. Air Canada management personel has not been cordial to me and to the other travelers."
Pros: "Delayed without cell phone text notification update."
Cons: "Flight was delayed but overall trip was good"
Pros: "People working at the check-in counter in Sydney were friendly"
Cons: "Delayed departure and while I was rebooked for the possibly missed connections already in Sydney it was a premature decision as I would have made the connection in Vancouver. Food on a long flight is important - lousy meals and worst sandwich ever!"
Pros: "I breathe threw my neck & I'm used to putting the air blower on my neck for extra air. These planes had none. We were surprised. And room between the seats was tight."
Cons: "Above"
Pros: "I liked that the boarding process was quick and easy. There were no hiccups."
Cons: "The snacks sucked. There was nothing offered that was really good."
Pros: "Short enough flight."
Cons: "Entirely too little leg-room. Crew kept banging my elbow and knee with food cart-didn't really care either."
Pros: "Personnel were friendly aircraft was clean"
Cons: "NA"
Pros: "The staff at boarding and flight crew very friendly, attentive and efficient. Good fare for return ticket."
Cons: "Food had no taste or imagination."
Cons: "The horrendously long lines going through security!! I am 77. My husband is 81. Standing in those very long lines was extremely fatiguing. To the point we are rethinking ever flying again. They were bad bookends to an otherwise great trip."
Pros: "The price"
Cons: "The food and the seats were cramp"
Pros: "Free entertainment. Big, spacious plane"
Cons: "Food was disgusting and crew was not very friendly."
Pros: "All of our luggage arrived at our destination in a timely manner. Staff was helpful."
Cons: "Checking in our suitcase took exceptionally long."
Cons: "extreme delays and not a lot of updates"
Cons: "Their choice of movies are exactly the same as my first flight from Hong Kong to Vancouver. Does it offer the same things for the other longer flights too? This is outrageous: you have to pay for the headphone."
Pros: "Smooth boarding. Polite staff."
Cons: "Check-in person did not attach priority tag to luggage (business class) until i argued with her. This is the second time Air Canada has done this. We paid a lot extra for this service and should not have to quibble with staff in order to receive it. There was no lounge in Charlottetown, but that's not the airline's fault. However, the Air Canada lounge at Pearson was shabby and poorly outfitted. Shameful."
Pros: "They were on time. We weren't told of any mechanical issues with the plane that could cause delays. Stewardess were helpful and courteous."
Cons: "Nothing."
Cons: "Terrible Air Canada ground service in Beijing Airport. Very slow service cause I missed the fly. Very bad attitude when I asked to change fly time."
Cons: "Flight delayed, service with discrimination, pride, specially male crew, this is a really bad flight experience."
Pros: "Every thing was on time. I really like booking with kayak...so simple"
Cons: "Air canada doesn't give a snack with your drink...where as west jet does."
Pros: "Crew was fine, should serve at least a cookie with the drink..."
Cons: "Didn,t like the service I received getting off the plane.. Cannot walk any distance..Didn,t order a wheelchair, because I didn,t know I had too. Asked for a ride on the golf carts, got told to walk around the corner, and one will pick me up!! Never saw one yet!!! Took awhile but managed to walk to the luggage, but had to sit for half hour with the pain in my legs.....No thank you Air Canada, next tine it will be different air lines....."
Cons: "In a 4-5hour flight it would be nice to at least get a complimentary snack on the plane along with the beverage."
Cons: "100 US dollars for preffered seating and get less room then normal seat because of emergency exit door is unacceptable"
Pros: "The crew members were very nice, hospitable and all of them have had professional approach to passengers, me included. I think they were doing their best"
Pros: "Large selection of movie and music. Friendly crew"
Cons: "No internet on flights"
Airlines flying from Charlottetown (Prince Edward Island) to Middle East have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Charlottetown (Prince Edward Island) to Middle East
Mandatory masks
Masks required on board, masks provided on flights from Charlottetown (Prince Edward Island) to Middle East
Social distancing seating
Middle seats unavailable to book on flights from Charlottetown (Prince Edward Island) to Middle East
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Charlottetown (Prince Edward Island) to Middle East
Flexible cancellations
Waiving of change fees. Search flexible flights from Charlottetown (Prince Edward Island) to Middle East