This was my first time flying in and out of Colombo and on Sri Lankan Air. I was impressed by the staff, the service, and the in flight amenities, considering it was a short 1 hour flight from Colombo to Maldives.
I had no dislikes in this trip in particular.
Even though it was an hour long flight, they served us snacks. Food was not very good though.
Flight was late by 20 minutes.
No headphones were given.. No entertainment
Kayak services very good
Kayak services very good
Business class on A330. Service excellent.
Crowd control at gate kind of chaotic. Colombo Airport rather disorganized.
not working earphones broken food tray
broken screen, not just mine all three people next to me broken leg rest broken food tray
Very poorly managed boarding process after 7 hour delay. The business class seats were outdated and very poor inflight entertainment. On the positive side the crew were nice and hospitable.
Tray table was dirty
The attendants were very helpful and the dinner was tasty.
Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient.
The crew was kind and helpful and the movie selections, food, and seats were all great.
A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!
We liked that no one was sitting behind us.
Food wasn’t great
The cabin crew on our Munich to Denver leg was absolutely the best ever!
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