Cons: "kayak geat flighthub the worse ROBERS"
Pros: "Amazing crew and comfortable seats"
Cons: "Food, movies"
Pros: "staff was nice"
Cons: "it was late as always, so instead of getting home tonight, I am in a crapy hotel in Houston ...."
Pros: "787 is a great plane"
Cons: "slight delay but still made connecting flight"
Pros: "Losding procedure orderly, staff helpful."
Cons: "Pretzels are getting old, anything new out there?"
Pros: "The crew was very nice. They were friendly and accommodating. Snacks were good and boarding was fast."
Cons: "We sat in Economy Plus. They said about how much more room we would have and there was more leg room. However you are still basically sitting on the person beside you. The seats are very tight and never very comfortable. It was easy for us to board but we sat at the gate a while and were a little late getting to our destination."
Pros: "Flight delayed overnight, no compensation from United as no crew available after weather delay"
Cons: "United would not give any compensation for overnight delays as a disabled person very uncomfortable trip"
Pros: "Me gusto que el vuelo fue puntual y la cortesía de la señora que nos atendió. Viaje en Business Class y no hubo nada excepcional que me gustara"
Cons: "La película que pusieron fue realmente mala"
Pros: "Everything was fast"
Cons: "emtertinment screens in the front Row couldn’t turn Iran’s it was a midnight flight."
Pros: "nice plane. good service good job of getting our missing bags to us."
Cons: "delays on both ends. luggage did not arrive with us on either end"
Pros: "United is an OK airline, but their planes are old and not comfortable, entertainment is inexistent since it has old and bad screens and everything is paid, better to have your own tablet."
Cons: "Seats aren't comfortable, airplanes too old, food is bad, crew members don't have the service as Asian or Middle east airlines."
Cons: "Waiting in the airport for 8 hours."
Pros: "The flight was full. I was upgraded to an exit row seat which was wonderful."
Pros: "Was excellent i like thank you"
Cons: "Nothing al contrario all excellent"
Pros: "I enjoyed the elbow room from lack of passengers. This was less than an hour long. Everyone was nice onboard this flight."
Cons: "No free internet and flight was to short for food to be served."
Pros: "Smiling attendants."
Cons: "After buying alcohol in Guatemala, at the duty free shop, the workers at the shop taped the small boxed jars in bubble wrap - not, I discovered in an official duty free bag. So security stopped me in Houston, I went back to the United counter where they were going to charge me $15 to send it to Sacramento. I didn't spend the money. Dissapointing."
Pros: "Got there safe"
Cons: "We stayed in the plane for a hour and a half beforehand take off. We couldn't even get some water to drink. For the love of God"
Cons: "No one notified me that my trip was cancelled I found out myself and then had to rebook after waiting two and a half hours on hold for someone at United for assistance no one ever answered"
Pros: "No layover and the guy was nice to sit all 3 of us together."
Cons: "Unorganized for boarding, unorganized for check in, no snacks, no meals available on flight or at the airport due to it being a late flight."
Cons: "Everything was good"
Pros: "Gate attendant helped reseat my 2yo so that he wasn't across the aisle from me. Enjoyed the comped food in the Economy Plus seats."
Cons: "They lost one of our bags"
Pros: "We really enjoyed the bassinet for our 10-month old son who slept the entire flight. Crew was very helpful in setting it up for us."
Pros: "Arriving in the states"
Cons: "Charging 28$ to check one bag on an international flight? When did that change and why? I will fly somebody else from now on. What greed!"
Pros: "My flight attendants on my flight were wonderful and so was the boarding crew at San Fran's airport to Las Vegas were awesome as well. The space I had on my connecting flight to vegas was awesome and the feature it had to charge devices were a nice too."
Cons: "The crew at the front desks and at the boarding area for my flight from Anchorage, AK, to the San Fran airport however, were extremely rude. The rating for the crew is a 2 because although my flight attendants were awesome, but the service given to me and to my fellow flyers by the Customer Service Agents/Reps at the front desk and the training of a newbie at the gate, when boarding at the Anchorage, Alaska, airport was terrible. They were extremely unprofessional and did not seem to care that the tones of their voices, their facial expressions, as well as their body language, showed that they lacked the manners and knowledge of compassion, respect and courtesy. Their rotten attitudes were insufficient at making the customers/guests of the airlines feel comfortable before flying. I did not appreciate being spoken to the way some of the reps did."
Cons: "I had to wait 16 hours, it was a serious delay"
Pros: "Comfort was perfect. Checkin was easy and staff was very friendly and helpful."
Cons: "Engine problems before take-off."
Pros: "On time flight and no problems at all"
Cons: "The plane was having some air conditioner issues but the flight crew informed every one of the problem and what they were doing to fix it. They also came around with water very quickly for everyone to help cool them down. It was either push forward and wait for it to cool down once we got in the air or change planes, I was totally ok with how they handled it."
Cons: "Crew remained their usual ignorant, uninterested , back-of-the-plane kitty party groupies"
Pros: "On time"
Cons: "Not entertainment"
Cons: "The staff was disrespectful when I asked for water the lady told me I had to stand up and get it myself. I try to use the liegjt above my seat to call for another staff and this lady yelled NO No No you have to stand up and get it yourself. Also flight delays, i went on 4 flights with UA this time and they were terrible"
Pros: "They assigned us to seat 7 by chance because flight was too empty to balance weight..it wad a blessing to have extra room"
Cons: "I was having a terrible back pain so i went to the back where the crew was setting and relaxing and asked for a pillow..they told me they didn't have any..asked if they have a blanket and and they said yes..but never gave it too me..flight was almost 4 hours with no food..COPA AVIANCA charge less and offers full meals..."
Pros: "Polite crew, very helpful"
Cons: "Legroom seemed so very tiny. My husband is fairly tall and long-legged, and has had knee trouble, The seat-back position of the chair in front made a normal sitting position impossible for him."
Cons: "Dead battery on plane. Delayed flight caused missed connection. No hotel voucher. Sit in terminal all night."
Cons: "Very uncomfortable ride. Now I know what dinners feel like. Recently flew Delta and didn't notice discomfort like this."
Cons: "Two hours Delay not good"
Pros: "The only thing i lkied about the flight was that they delivered my bag even though it came out 3 days later"
Cons: "I had a really bad flight my flight was supposed to be a 8hrs flight n i got home 14hrs later also they forgot my bag n they delivered to me 3 days later i was really disappointed"
Cons: "Need to pay for movies. We need at least some free channels. Also would like to see the map of where the plane is, as it used to be few years ago"
Cons: "Free entertaiment. Not only pay"
Cons: "Delayed, needed to change the second leg"
Cons: "They knew my connecting flight was delayed why did they did not give any allowance of 10 minutes"
Cons: "They lost my suitcase."
Pros: "The bar tender nice service the flights excelent"
Cons: "The service"
Pros: "Crew was attentive. My seat was taken by someone else but crew helped me find another seat. (Which was fine by me). Pilot kept passengers in formed of weather conditions and bumpy ride."
Pros: "Planes are ok."
Cons: "No entertainment, food options, etc."
Pros: "nice crew feeling safe had my luggage very fast (in the airport)"
Cons: "airport was VERY packed! I arrived to the gate 10 minutes before my flight. I asked for window seat (I was not able to make my seat online because of my passport) and they wanted me to pay 10 minutes before the flight for a window seat!! fortunately the plane crew let me sit on window seat since there were lots of empty window seats. The food was not good. The crew was trying so hard to give as less as possible. They were asking "do you want...?" before giving anything. You either need to be awake the whole flight or there is a good chance to miss meal!"