We had a long delay leaving IOM. No food or drunk service as it is a short flight. Shuttled by bus from terminal to plane with packed in conditions on bus.
I was very disappointed that the online sys allowed me to get the boarding pass for the second leg of the trip, when I clearly request it for both flights!
The space between seats was reduced even further. Could not even open the tray table fully and got compressed the moment the front guy reclined. For a long haul flight it was extremely uncomfortable.
Not satisfying due to loss Luguage for 4days. Damage Luguage that had no way to fill up a report for and me as a client to spend more money and time to replace it. Thank you for soliciting my opinion, but it was unfortunately a very disappointing experience. Stephanie Zvi
The seat pitch was a little tight for me, but I survived. There was a volatile, enraged passenger a couple of rows ahead of me and the cabin crew defused and resolved the situation calmly, quickly, and successfully.
Everything went well. I made my connection which is always a concern.
Delightful flight, ahead of time with a super crew, thanks
I wish Aer Lingus offered free wifi and had power outlets at the seats. Overall, the flight was good. Seat back entertainment had some interesting options. Food and snack options were mediocre at best. I enjoyed the canned red wine.
In business class overhead bins were minuscule. Had to use cabin staff to find a place for my carry-on bag. Boarding process was shambolic, as “passengers who needed assistance in boarding” absorbed an excessive amount of time and attention that Aer Lingus was apparently unprepared for.
Aer Lingus was fabulous.nhowever, Aiirfare Assist who Kayak routes me to to purchase tickets for m was awful. They messed up my reservation so bad that after about six hours on the phone with them over the week before departure, I had been choice but to show up at the airport. The Aer Lingus staff were amazing and got it sorted out but I would recommend not using Airfare Assist.
The checked luggage still hasn't arrived yet. 42 h later. We saw it being unloaded in the stopover location. It was. 5 hour layover so it wasn't a rushed transfer. One positive aspect, it was close to being on time and the crew that came on the clean the plane was very efficient.
We were happy with our experience. The price for tickets was much less than Delta and we actually took off and landed a little ahead of scheduled times.
7 hour layover was a drag. Free internet on the long leg was great.
They cancelled and moved my flight with no email or text or any other notice. I discovered this only when I attempted to check in for my flight. Actual flying experience was above average.
Price was good. Entertainment and food could have been better
They kept making changes to the itinerary. I actually wasn't able to go and i tried to get flight credit in exchange for the ticket, but the customer service chat was taking way too much time.
Check in through Kayak is IMPOSSIBLE due to the fact that Kayak & the airline of your choosing have different confirmation and reservation codes. You have to call the airline to find your actual information. My brand new KOBO Libra Colour 2 was destroyed somewhere in the security line. When I put it in the bin it was fine, and when I received it back, the screen was destroyed. Awesome. The boarding was a nightmare as people rushed to the gates prior the their boarding zones. I was seated between a father daughter duo who when I suggested I move to either side so they aren’t separated they said “no, we chose this on purpose.” They proceeded to talk over me, pass things over me, use my foot space, and lean on both sides. When we landed, the father was one of the first up, even though we were in the middle/back area. He then rushes his daughter to the point she quite literally clammers over me so they can push through people. The food was off putting: spinach & ricotta in a red sauce is a weird choice. The bun was fine. Tony’s chocolates were a great choice, though. The first flight was terrible. The second flight was much better. I was in a state after the first flight, and two of the flight attendants did a great job supporting the intense nausea I was suffering from by providing a large bag of ice and multiple ginger ales.
WestJet canceled my booking, replaced it with a booking that didn't work (departing from cruise ship), and didn't offer any flights that did work. Their only option was for me to cancel and go to another airline for more money. Which I did.
Not only was the flight delayed more than 3 hours but also there was no internet or movies on the flight. It was Flair/Spirit quality of experience at Westjet prices
The line at check in was so long and slow that we missed the gate close for our flight. We had to book another flight with a different airline.
Flight was canceled due to labor dispute. Their customer service said I might be ok since strike was on sat. and I was flying Friday. The next morning it was canceled. It can ruin a trip and add stress.
Bad experience flying with air Canada . Seats not comfortable . Checked bag was delayed and was bought home next day by airport employee. Had to buy toiletries since bag was delayed . No compensation was even suggested . Will not fly air canada again
Every person and every experience with Air Canada was excellent. All customer service was outstanding and done pleasantly. The notifications through their App were timely and informative. This airline shines. All other airlines should take training from them.
Very bad service the way back we was on the way for r two days very bad condition and waiting for luggage till now
My entertainment system was very jittery. Of course no food unless you pay, and even then choices are very limited. I got a free beer, though.
Everything was great, clean plane and washrooms. Flight was on time, excellent boarding process
The app was great, service was wonderful, everything was quick and easy
The seat was reasonably comfortable. I hope the food could be hotter and more tasty.
The crew was extremely supportive and helpful for my mother that needed wheelchair support.
No pillow, blanket, or complimentary food provided on 5 hour flight
A delay of almost 3 hours. It was evident that the staff wanted us to board urgently, to the point of rudeness, to avoid paying compensation
It would be nice to have power to charge phone.
They boarded us but somehow did not manage to record us boarding, so rather than check if we were onboard they removed our bags from the aircraft. I got a call from Ryanair staff in Dublin when I landed in Madiera asking me where I was!!! When I said I was in Madiera I was told what had happened. Our bags were to be sent to Madiera the next day via Manchester, they didn’t arrive. They are now due to arrive two days before we leave. I don’t see myself using Ryanair again unless I am forced to and even then I may just refuse.
The table at my seat was dirty, the crew was nice, the boarding was swift. An average Ryanair experience but this time the plane was not properly cleaned between flights.
Delayed for 2 hours lack of communication no refreshments as promised and the drinks on board were not as ordered and refused to refund
Flight was over an hour late. Boarding was really messy with long queues at the plane.
Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.
Crazy long boarding times, messy, inexperienced, overworked, and visibly tired crew, very uncomfortable seats and no compensation for delays.
The worst flight ever. Sitting in plane for 4 hours delay and then they change crew. No water or food offered to any passengers including children in that time. Only 2 toilets out of 3 operating for flight with 200 passengers. Only enough food available for about 7 rows of seats depending where you sat you might be lucky. Cabin crew very unfriendly.
This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.
Hate their old flights, boatding, food and services. Very poor quality
The food could be better, more snacks. And have some plugs to chargue the phone.
Extremely pleased with the crew. Best flight attendants ever! Very friendly, genuinely caring and attentive.
Hectic boarding process. I upgraded to business class which was no different than economy except for the food service. Totally not worth it.
Great experience, flight was on time and reached on destination on time .. very accurate and smooth experience
Easy checkin. Things went off without a hitch. The the movie selection for the flight wasn’t great, though.
Exit row seat that cost extra to book had a bad monitor marked as out of order, so clearly something they should have fixed.
The food not that great. Did not like the fact that we could not purchase upgrade at the airport
Checkin took along timen only.few angents available at.checkin desk. Customer support over phone no existence
We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.