Nice smooth flight with pleasant stewards. Slept most of the flight, they could have slowly turned on the lights to make it more pleasant. Otherwise a good trip.
Nice smooth flight with pleasant stewards. Slept most of the flight, they could have slowly turned on the lights to make it more pleasant. Otherwise a good trip.
food worker strike caused lack of service. I know, not your fault but a bit of a inconvenience.
Boarding, staff and flight great. A bit disappointed with no in flight online entertainment but I'll live. Landing was a bit of a jolt (more than usual) but hey everything else was smooth. LoL
The staff on the WestJet flight were friendly and helpful. The flight was smooth and we arrived 30 minutes ahead of time.
All as expected. Flight on time and journey was uneventful
The on time performance and the ease of boarding are great. The crew were cordial. During landing the pilot made a hard landing with some swerve that was a bit rough but other than that everything else is as smooth as it can be.
1.5 hours late departing YVR for a 14-minute flight. Packed waiting area. Full plane. Families with tired, screaming kids. 40-minute wait for baggage at YYJ. For a Dash-8. Obviously there was some kind of breakdown but there was no communication from anyone. Most of this was not WestJet's fault but it was an unpleasant night overall. I fell asleep in a chair waiting for the luggage carousel to start.
Nothing to like about flying in the Dash 8s. With very small seats, little legroom, and a very noisy plane, nothing about such trips is enjoyable.
Horrible, flight on the way to Vegas was delayed significantly and then on my way back my second flight was cancelled
Difficult to say. Over crowded but that is the fault of the airplane not WestJet
My previous flight was late and did not connect properly. The gate was closed and I missed this flight.
The boarding experience was chaotic. I was group 2. Immediately after calling group 2 they immediately called groups 3 & 4. There was no benefit to being group 2 as I was boarding after people in group 4.
For an over three hour long flight one pack of cookies was not enough.
It was only a 50-minute flight from CLT to SAV. I could not get wifi in CRJ 900 plane,
Only my carry that was taken and found it in my final destination
My check in experience was horrible. When checking in online, my husband got a boarding pass, I did not. We were not able to check our bags online. I also did not get TSA pre check which I have.
The wifi didn’t work and there was limited food to buy
I rarely vote ‘Excellent’ but this AA flight out of LGA was amazing. On time departure, early arrival, amazing crew, smooth flight, baggage came out quickly. It was the best airport/ flight experience that anyone could ask for/dream of. Highly recommend. I usually fly Delta but American Airlines really stepped up their game.
We were an hour delayed. When we arrived at LAX we La fed I. The international terminal which was about a twenty minute walk to the baggage claim. I was walking with a few passengers and we couldn’t believe what we had to go through to retrieve our bags. With the delay and the long walk to baggage claim I ended up being late for work.
Not much food available, not able to choose seats to be near each other, tv did not work
Food was icecold or frozen including breakfast. Hopeless service. Rude crew.
Catering strike impacted food service. Snacks & water were available. Gate staff did advise "if you want food on the plane you will need to bring it aboard". Entertainment system not available on this flight. Boarding was early. Departure was early & arrival was early.
The flight was very uncomfortable and there was no snacks served for the 13 hours international flight. In addition, the flight was delayed 3 hours
Due to a strike taking place with the airline, it negatively impacted my flight in multiple ways. My flight was delayed over 2 hours and the food served was mediocre at best.
Delays upon delays. Food was gross. Separated me and my spouse is the seating I heard others complaining they weren't sat with their loved ones either.
Was in business class. After dinner service, I think the stewards figured everyone should be a sleep as the stewards dissappeared. Had to fend for ourselves for a while.
Cabin crew were great. Seats are criminal for tall people
Flight was delayed 1.5 hrs due to problem with a previous flight to mine; I was informed appropriately via Text & Email, however, website did not keep up with messages sent by nearly an hour. When checking-in warm & friendly reception at check-in desk until female Air Canada Rep noticed my flight number and instantly pivoted to a condescending & sarcastic comments about getting my bag checked in since I’m running so late; then tone instantly changed again few minutes later when she muttered, “Oh, they’ve delayed it” another sign systems & worse front line staff, not fully informed or simply not reading their flight status updates. Flight crew were very friendly & did a great job trying to make up lost time due to the delay.
It was great, love the experience and will definitely recommend 👌. Communication was great