I liked getting on the plane first that's it actually. They did a offer to upgrade and it so was not worth it
Pros: "Average comfort compatible with all airlines"
Cons: "WestJet is a good airline"
Pros: "Very attentive, friendly and efficient flight attendant. Smooth flight. Informative captain."
Cons: "Like to have some reading materials"
Cons: "Dinner service on the Calgary-London flight started very late and the cabin lights weren’t dimmed for several hours on this night flight."
Pros: "Very friendly crew. Good seating"
Cons: "V limited complimentary food for long haul flight"
Pros: "Very smooth flight, friendly staff."
Cons: "Apparently the plan had to be swapped out so it was a smaller plane with no screens and no charging ports."
Pros: "Friendly crew, informative captain."
Cons: "Nothing- it was a very short flight, didn’t need anything else."
Pros: "This flight was fine. It was utilitarian. Did not stand out one way or another."
Pros: "Hmmmm... I got free earbuds. Though movies were “pay per watch” grrr... I thoroughly enjoyed every one of the 67 movie trailers...."
Cons: "The seat hurt, it really should be comfortable if you’re going to sit in it for upwards of 7 hours. FOOOOD... something complimentary to give to your passengers who payed so much for a great trip and are now starving to death in the back seat, chewing on the magazines as nourishment."
Pros: "Westjet is always really friendly."
Cons: "Flight was delayed. Otherwise fine."
Pros: "Great crew. Excellent flight and we were even early arriving!!"
Cons: "Could not recline seat in row 30"
Pros: "The movies"
Cons: "So far so good"
Cons: "They should let everyone get to their seats and then deal with storing overhead baggage . Really annoying standing in the aisle waiting forever to get to your seat while people are trying to cram their carry ons into the overhead compartments .. or load the back of the plane first"
Pros: "The flight was on time."
Cons: "That I had to pay $30 for one checked bag, would have thought the first one was free!"
Pros: "We left on time and arrived on time! That's all I really ask!"
Cons: "Nothing, everything was fine."
Pros: "Baggage didn't get lost."
Cons: "Boarding gate attendant was rude. Announced boarding for infants, then got annoyed when me and my wife went up. Queue had formed for general boarding, she wanted to board that line first...for whatever reason. Onboard flight attendants were rude, I stood in the galley for 30 seconds to wait for my wife to change our baby in the washroom and was asked to move back to the cabin. Flight attendants were just eating their food back there, not working at the time."
Pros: "The flight was on time."
Cons: "A little cold"
Pros: "Flight only took about 2&1/2 hours! Crew was humorous and very sweet. Got in early thank goodness or May have missed connection. Our baggage was checked through to the final destination which was great. No problems with reservations or baggage."
Cons: "Boarding seemed painfully slow. Download the WestJet app in advance if you like to watch movies or TV shows on your mobile device! I had a very tight connection to next flight and had to make it through immigration and to a far-away gate in leas than one hour. To make it worse we had to wait about 10 minutes for a customs agent to arrive so they could begin unloading the luggage and let us go through customs."
Cons: "Did not purchase food on the plane"
Cons: "the 40 minute delay in toronto.not so bad in middle of day but when the delay means we get home at 1:00am this is not so good"
Pros: "I love the digital display on the back of the seat in front of me that tells altitude, speed, and where I am on a map."
Cons: "Kaya k sucked and I will not deal with them again. I know they are not West Jet, just venting."
Pros: "WJ gave us meal and hotel vouchers."
Cons: "See headline"
Cons: "The washrooms had no water from their taps"
Cons: "The crew on the plain was extremely rude!!! Very very dissapointed!"
Pros: "Service, leaving and arriving on time."
Cons: "Have iPhone/iPad stands you advertise in your brochure!"
Cons: "You're confirmation should include a westjet reservation code. That was a nightmare as i could not find a confirmation email through westjet. I needed to go to the airport to find out the day before and they gave me a westjet reservation code. This needs to be done. Other then that, great"
Pros: "Comfortable seats"
Cons: "Late departure"
Pros: "I liked the ease in getting through security."
Cons: "Indidn’t Like that that the flight was delayed by more than 1 hour. I really do mean t believe that it was because the pilot was late. I think that it was a way to arrive at the Regina airport when other planes arrived to save airport fees."
Pros: "Liked that i could upgrade my seat to exit row seating for free online a day before my flight! And i had a smooth experience with kayak and checking my bag in and that was it! Convenient and smooth."
Cons: "The plane was a little chilly but nothing new."
Pros: "Friendly staff."
Cons: "Delays. Canadian debit card not accepted on flights even though an American debit card was."
Pros: "Nothing good to say about this air line. Las 4 flight have been late..,,,,,,,,,"
Pros: "friendly and relaxed crew, clean plane, on time"
Cons: "No entertainment center on plane"
Cons: "the seats are a bit confining."
Pros: "Charisma and fun is the name of the game! Good work WJ"
Cons: "I didn't like the fact that we had to continue to show our travel documents when asked to check in on the app. Make me scan my passport so there is an image on your server. You can verify that way or make everyone check onto a kiosk. Which you had not enough of."
Pros: "The staff were very good jumped in by running with me in a wheelchair till we met up with a cart then next team met up and took me again in a wheelchair down elevator made it just on time"
Cons: "Not having my rides there’s that I set up and almost late"
Pros: "Stewardess let me change seats to a cooler part of the cabin at the back of the plane."
Cons: "The air temperature in the cabin was too hot."
Pros: "The people that work for WestJet are exceptional! I find everyone there is knowledge, helpful and happy. The last one is why I fly with WestJet. Its a real treat to be so well taken care of."
Cons: "No TV screens, but there was an alternate"
Pros: "Only problem is my flight didnt have screens and you had to pay for a tablet. I get screens on my flights to Edmonton and Sask for work with Westjet all the time but on a long flight to London they're majorly lacking. A basic meal over a 9.5 hour flight should be included as well."
Cons: "1 for usb charging ports though. I still love Westjet but different priorities for International flights should a no brainer."
Cons: "Not their fault but the flight was delayed leaving over an hour late. Delay was longer than flight."
Pros: "Everything was good, haven't used westjet in a long time as I live in the states now. Will use them as often as I can."
Pros: "The lead crew member was extremely positive and apologetic and at the same time he was very entertaining whenever usually-boring announcements were made to the passengers."
Cons: "It sucks that the crew had to deal with so many angry passengers after we were stuck on the tarmac for 2 hours and in the gate for 1 hour, with a total delay of 3 hours, causing many other passengers to miss their connections. That said, the crew did their best to remain positive and accommodating."
Pros: "The attendants were very cordial and considerate."
Cons: "My son did not do well with the food on the trip. He became ill. The food did not smell particularly delicious."