I always enjoy flying Copa. There are very few airlines where I can enjoy a comfortable sleep in-flight. The snacks weren't the best, but they sufficed. The in-flight entertainment was fantastic, and I crossed another movie off my watch list.
I liked the meatloaf the chicken was awful but the plane was on time and got there and the staff was nice.
They were super friendly bumped me up to exit row free of charge, All flight legs were on time
Boarding was quick & efficient; they gave boarding groups due priority; staff & air crew were very cordial and helpful, pleasant flight.
As always, Copa Airlines is great to fly on. The flights are always on time, the staff are pleasant and helpful and it's always a wonderful flying experience.
the food served was an embarrassment. No connection for charging the cellphone... What a crappy airline.
Great experience with a crew always thinking in the passenger
I selected first class expecting excetional service. It was mediocre at best. The food service was cold, meal choices was poor and on one leg they did provide dessert. I did enjoy the lay day seat but the movies were old and nothing current. Boarding the plane is always hot. So boarding is quite warm until your in the air. I took a small personal air fan. Update the meals and movies.
Very happy with my flight. I would definitely recommend it.
Did upgrade, travel in business it was great (more room I could sleep)
Other than a way way too cold cabinets for the entire flight, all was great
Boarding was organized. Old plane. Seat fairly comfortable. Business Class much too large so you don’t receive as much attention as you should considering what you pay for the seat.
Crew was dismissive. Snacks and refills not offered. Poor business class experience. Bed not comfortable compared to Emirates or BA.
Flight was good and crew was super polite. However, there were around 5 kids screaming the WHOLE 2 hours. I understand kids have to come but parents need to do something to control their children. They make the experience terrible, especially after finishing 16 hour shifts at the hospital I needed some sleep, which I did not get.
I never flew. Flight was canceled. DIA worst airport in the country. Avoid at all costs.
The food should improve! And The flight should leave on time and not make the traveler wait.
I fly UAL 7-8 times per year. This flight was not up to snuff because it boarded very late "due to unexpected delays in restocking the plane" and yet Flight Aware showed the plane had landed some 10 hours earlier--so I think they could have planned accordingly. The FA's were nice but harried. The video system had to be rebooted 3-4 times. The food service was rather abrupt; they forgot my row and when I asked for my meal, they brought it with some impatience. Overall, the flight was fine, but the little details made it feel somewhat mundane and hurried.
All flight attendants could benefit by taking an international flight on Qantas Airline. Qantas attendants are much more hospitable in every way. Much superior than and attendants on any US airline.
Smooth flight. Boarding was chaotic. Could not hear the gate agent over the intercom. People were lined up in the wrong lines. Groups one and two were told to board through line one and group 3 through line 2. All very confusing. Once in the air, the flight was smooth. There was no entertainment option on this aircraft, even though it was a larger aircraft.
Wonderful and fast TSA checkpoint. The line was fast and our gate was close by
We went for a family funeral. Unfortunately Air Canada will not give a bereavement discount for flights that have already occurred. We couldn't get the death certificate before our flights.
lufthansa flights are consistently fully booked and they strongly discourage carry-on luggage, making many passengers gate check
I’ve wasted 7 hours of my time because of the delayed. ;(
My flight from New York to Canada and Canada to Brisbane was canceled, so I had to take united airlines instead flight from New York to Dubai then layover in Dubai 8 hours then from Dubai to Brisbane it was extremely difficult for me , it was a nightmare flying with Canadian airlines unfortunately.
I was very excited when we were to arrive 19 mins early . However that did not last long since there was no available gate and sat there waiting almost a hour.
It was good to receive a card for my birthday
CANCELED LESS THE. 24 HOUR BEFORE WITH NO FOOD AND NO PLACE TO STAY
Horrible, we were on a little DeHaviland 400 that was really small and shaky. I am 5' 4" and I had to duck my head to get in it felt like an old war plane.
Enjoyed the flights with Air Canada. Friendly, courteous staff and flight crew - kept us informed and efficiently got us boarded and to destination on time. Seats were reasonably comfortable and good room in the overhead spaces.
I arrived at destination, two hours late. For lunch we had cookies and almonds.
6 hour flight and have to pay for everything 100 dollars to add a carry-on bag is insane
Luggage lost and nowhere to be found, no response from either airline regarding my bag
The usb plugs for charging your phone didn’t work, the seats were coarse and hard. Not very comfortable. No inflight WiFi
The seats were uncomfortable and barely reclined at all. Very little leg room despite being business class. The crew was friendly and the food was good. Had to use my own phone for in-flight entertainment.
The check in is the only positive thing in Avianca. The seat is the most uncomfortable I have traveled, the distance is minimal.
Not what it used to be. The sale of food makes them look greedy!
No food, terms when selling are not clear. To pricy for the service in general
Avianca is not what it used to be. So disappointing
It was horrible. My experience with Avianca. I didn’t know it was Pakistan international Airlines but anyway, whatever it is it is bad horrible you guys need to upgrade everything in those planes. And you guys charge $130 for a carry-on did they wanna let me in with my carry-on that I travel everywhere with the luggage you guys are such a dog thank you
why did we have to go through security mid flight
It was a short flight. Seats are small but the flight to Peten is less than an hour.
Allow for not applicable in your survey if there is no food or entertainment on a very short flight of only one hour
Notsure if it was an issue with the airline or Guatemala Int airport, but boarding information, times posted, and boarding to aircraft where contadicting n confusing - relied on gate airline staff n fellow travelers.
The flight was cancelled 2 time as. The airline was stranded me in Guatemala with no solution.
My flight was cancelled 2 times with no solution left stranded in Guatemala.
Boarding was long and messy. No food was offered on the flight. No entertainemnt. Clean flight however.