We travelled with a toddler and was allowed extra time to board first which was very helpful!
This flight was even more crowded that Singapore to Taipei, an extra row of seats and an additional 4th seat in the middle made it extremely crowded. No leg room, no width for room. Terribly uncomfortable flight. The food was disgusting. We will never fly EVA Air again.
Everything is good staff is polite and helpful flights are on time sub sandwhich for a snack was good with a bottle of water only thing maybe more variety of food like breakfast or dinner depends on the time
Movie selection was not as good as recent flights I've taken (EVA and other airlines).
Very smooth flight. Superb crew, great food and service. Slept most of the way. Excellent airline.
The boarding was organized and efficient. The crew was very thoughtful and did not wake me up when meals were served. I was totally exhausted after 2 weeks of vacation with a tour group. So sleep was more important to me. The crew just left me a sticker telling me that food had been served and if I woke up hungry to contact the crew. I did have the last meal scheduled on board. Food was very mediocre. The scrambled egg and minced meat were too salty. The porridge was passable. I was disappointed because I have high expectations of food from Taiwan. I thought EVA being a Taiwan based airline would have served its customers better tasting food.
The food is quite mediocre. I had spaghetti and the tomato based sauce was quite salty and there were no other flavors, no spices used in the sauce.
delayed and the cabin crew was like trainees.. a bit careless and not so pleasing to their job
Crew's attitude can be better. I asked one crew member to help to put carry on baggage into overhead bin, but he was not willing to help. I needed help because my height is short. His attitude was bad.
Great experience for a long 13-14 hours flight. Great pilot and crew, everyone is pleasant and attentive to the passengers.
The food wasn't to good but the crews were great, clean plan clean bathrooms always
Very long flight time. Still better than a connection flight. Staff is very good at service. Vegetarian food is not very good.
Unfortunately, there has been a boarding and departure delay. However, as usual, the flight arrived earlier than the scheduled. There has been a turbulence in-between, it’s unavoidable. I couldn’t complain them.
Was an easy and great flight. On time. Food was tasty and the only complaint I have is something no one could do anything about. Seems like there’s a lot of ill people in Korea these days and the flight was full of people coughing.
Overall, very uneventful and pleasant experience. Most importantly, no delays.
It was ok. Not good and not a bad experience
Going through security a third time to get on the next flight was again utterly ridiculous and unnecessary. We were in a International secure area once again and as far as I'm concerned should not have been put through the gears for absolutely no reason. The United States can get all the information they need from the travel itinerary, there was no need to be forced out of a secure area to personally interview everyone on a connecting flight to find out their US immigration status.
Going through security a second time to get on the next Korean Air flight was utterly ridiculous and unnecessary. We were in a International secure area.
Flight arrived early, fantastic, since it is short flight, no food being served
My mom so happy to chose Kayak web . We did refer our friends and family use this web. Thanks
Well, we upgraded and on a 14 hour flight not sure how we would tolerate it otherwise. The upgrades are ridiculously expensive and even with empty seats even in first class it was difficult to upgrade. Probably won’t fly China Air again due to this. The attendants tho were much better than the airlines in the states and there attentiveness and care for your comfort far exceeds other airlines in the states.
Most relaxing long distance flight I have been on. And I have flown on many.
I would like to commend the staff from this flight. They all looked happy and I can tell they love what they are doing and constantly smiling while serving the passengers. Special mention to the guy FA in our section. I did not get his name but he is so far the best F.A I have ever encountered!
Didn't like on this return inbound flights (from Hong Kong to Vancouver) Outbound to the Hong Kong was good.
I was ordered vegetarian food, but didn't services to me :(
Staff very friendly and helpful Everything was clean and most important on time Unfortunately let down by the quality of the food Would be very happy to use them again
Liked that I could pick my seat and have a special meal without an extra charge. Luggage is reasonable for overseas trip. What could have been better is boarding and leaving on time.
Staff is friendly, great variety of entertainment, check in a little messy but due to people not listening. Overall a pleasant experience. Would use again in the future.
It felt like a new plane. Decent leg room in economy, food was fine, and the plane didn’t feel super dry and uncomfortable.
Not your fault, seats could be wider, and more bathrooms, flight crew very good, had good attitude and helped anyway they could
It was a good experience except that the flight has been rescheduled, bit disappointed but it happens.
The flight attendants were very helpful, efficient and courteous in helping everyone!
Multiple late or canceled flights. Lounge was 100 degrees. Food was terrible. The plane was incredibly old, and best of all, a screaming child for 3 hours. All for the low low price of $2,600 one way Hanoi to Shanghai. No idea how Cathay is ranked so high. Cathay is not much better than American Airlines or Spirit. In the future I will go out of my way to not fly Cathay.
Poor links to cathay meaning it's not possible to check in online or reserve seats. Incorrect information provided by cathay regarding check in and transfer at HKG. Delay in flight required is to be escorted / run to make the connecting flight and no opportunity to use the business lounge. Luggage did not make the connection so we arrived in Manchester with no luggage
Given the Business class airfare, the food variety and quality both were substandard. The crew was not interested to serve other choices and work hard to provide alternatives. Very disappointing food service.
The morning in Hong Kong was ridiculous. Very chaotic. The flight was delayed. Missed connecting flights. Kathy should be more competent in getting the planes ready ahead of time so that flights can depart on time.. totally ridiculous and unnecessary. Very poor performance.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
Better. I took an aisle seat this time. Although the overheard compartment above the seat ahead of me kept opening up during flight.
I have a Peanut Allergy and the Steward staff were very accommodating in ensuring my safety as my allergy is life threatening. Very professional and so vested in their profession.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
The crew were fabulous. We travelled Doha to Miami and the crew in board we exceptional too.
It would help id flight crew were not rude and showed some courtesy. They were shouting at passengers and yelling instructions as if we were school children at lunch cafeteria!!
Qatar maybe considered one of the best ailines in the world but nowadays it is much of a muchness with the rest
All good. Over four hours flight if provided snacks like Qatar Airways would be better
Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
It was the terrific, I was promoted to businessman class, and the service was amazing.
need to improve management and air hostess services. Rest of it’s OK.
Found out we were limited to one carry on item per person as we checked in and weight. This requirement has never happened to us before. Then we get on the plane and it's apparent why. There is barely any space on this plane. I sat in the middle row middle seat and shared a single section of leg room with the stranger next to me. Had to put my backpack in the overhead which barely fit and made it so I didn't want to bother getting my things out of it later like my eye mask. There was an angry man complaining about his seat and demanding to be switched for a good 15 to 20 minutes as we were boarding. To the flight attendants' credit, they didn't give into him (not that they could have), but it definitely made for an unpleasant experience. Also there was a child running up and down the aisle during the flight including takeoff and landing. The crew told the parents but they just smiled and continued letting the kid do this. This was p annoying and not to mention dangerous for the kid
