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Hong Kong to Ontario Flight Information

Flights Arrive in Ontario
Flights Depart from Hong Kong
Flight Price C$ 677
Airlines China Eastern, Hainan Airlines, Philippine Airlines, Hong Kong Airlines, Korean Air, EVA Air, Turkish Airlines, Air Canada, Cathay Pacific, Jet Airways, Ethiopian Air

Book cheap flights from Hong Kong to Ontario (round-trip)

Airports
Origin
Hong Kong
C$ 677
only
C$ 677
Destination
Ottawa
C$ 1218
only
C$ 1218
Toronto
C$ 677
only
C$ 677
C$ 1239
only
C$ 1239
Tue, 23 Apr
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
18h 55m
Tue, 30 Apr
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
19h 10m
C$ 677
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
BKK
PVG
Excellent 10.0

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

PVG
LAX
Excellent 9.0

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

JFK
PVG
Excellent 10.0

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

PVG
CEB
Excellent 10.0

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

Wed, 13 Feb
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
18h 45m
Sun, 24 Feb
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
19h 40m
C$ 795
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 17 Dec
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
31h 15m
Sun, 23 Dec
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
29h 25m
C$ 852
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,392 reviews
Overall
7.9
Boarding
7.8
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
CTU
PEK
Mediocre 2.0

Cons: the flight was on 1:50. the customer phone number never have one pick up. I'm still wait for your response.

SEA
PVG
Good 6.0

Cons: The flight attendants could be more friendly and more eye contact.

ORD
PEK
Excellent 10.0

Pros: Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.

Cons: Nothing

CAN
PVG
Mediocre 2.0

Pros: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Cons: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

PEK
SEA
Mediocre 2.3

Pros: Everything in regards to Hainan.

Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

Sun, 24 Feb
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
24h 10m
Fri, 1 Mar
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
28h 25m
C$ 1058
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,228 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.7
Food
7.0
MNL
JFK
Excellent 9.6

Pros: The TV has a great interface with a vast selection of movies, TV, and music. It'd be nice if the hour-long music stations had the songs listed.

Cons: They could have served drinks a couple more times

BKK
MNL
Excellent 9.3

Pros: Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from BKK to Manila was NICE and comfy, all latest technology with beautiful fully adjustable chairs that lay flat. Would fly with them again!

MNL
GUM
Good 7.0

Pros: One of the smoothest landings I’ve ever extin my life! The food was excellent- all our children ate from 17 down to 2. We were provided blankets and pillows (which you sometimes can’t get on other airlines). Would fly with them again for sure - great budget airline

Cons: We had about a 35 minute wait once on the plane before we could take off. Not sure why it took so long (other than they said we were number 7 for takeoff). Also once we went through airport security and sat around we had to go through security again before getting to our waiting area (or hold area) but we had to throw out our water. Not sure why seeing as we purchased the water in the airport.

MNL
YYZ
Good 7.0

Pros: No delays. Reached destination an hour early. Food was very good.

Cons: My main issue is with the payment confusion between vayama and philippine airlines (unknown outstanding balance came out after managing my booking) which caused major hassle because both parties couldn't help me even after several calls/emails. Actually, another vayama-Philippine airlines passenger reached out to me after she experienced the same situation. Baggage allowance very strict. Would prefer more asian entertainment content.

MNL
SGN
Excellent 10.0

Pros: Well organize & very courteous..

Cons: So far no complaint

Fri, 5 Apr
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
23h 59m
Mon, 15 Apr
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
21h 50m
C$ 1127
Trip: 11 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 895 reviews
Boarding
7.7
Comfort
7.5
Crew
7.9
Entertainment
7.2
Food
7.0
HKG
SFO
Excellent 8.6

Pros: Service was good. Boarding was quick and efficient

Cons: They were not clear about boarding time and boarding gate. Misinformation

LAX
HKG
Excellent 9.6

Pros: Great experience! I'd travel HK Air again for sure but travel with kids on arrival. One issue on arrival at HKG was the shuttle bus, as there is no bridge to aircraft. The shuttle bus to terminal travels really fast around corners so definitely some strong swaying. This is out of HK Airlines control however.

YVR
HKG
Excellent 8.0

Pros: Service was good, plane was clean

Cons: Coffee was cold

HKG
ICN
Good 6.0

Cons: can't online check in,3 persons seat separated

HKG
DPS
Mediocre 2.0

Cons: Never never booking with kayak again. You've caused me nothing but issues with checking in. And I paid extra to choose my seat but no record of that went to the airline so I am stuck with bad seats for a very long flight. Never again.

Sun, 26 May
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
21h 00m
Wed, 3 Jul
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
21h 50m
C$ 1178
Trip: 39 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,325 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.0
Entertainment
8.6
Food
8.5
ICN
MFM
Good 6.3

Pros: The staff was extremely helpful, including bumping up our seats to the front of the plane.

Cons: The plane was old and cramped. I was dying in there.

HNL
NRT
Excellent 9.3

Pros: Clean comfortable

Cons: Vegan meal option needs more veggies

HND
ICN
Excellent 10.0

Pros: The service is always way better than American flying

ICN
MNL
Good 6.0

Pros: Accomodating the cew

Cons: None

ICN
KUL
Mediocre 2.0

Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE

Mon, 1 Apr
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
24h 05m
Sun, 14 Apr
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
24h 40m
C$ 1181
Trip: 14 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 5,045 reviews
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.4
Food
8.3
BKK
TPE
Good 7.0

Pros: Efficient boarding and crew.

Cons: Food not the best.

TPE
MNL
Excellent 10.0

Pros: Five stars rating!

IAH
TPE
Excellent 8.3

Pros: Friendly and helpful flight attendants

Cons: The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine.

DPS
TPE
Mediocre 2.0

Cons: I know that you have nothing to do with the reservations, but vayama flew me to bali with no return ticket. I even emailed them to confirm my reservation when I was in bali, but when I went to fly home I had no reservation and had to purchase a flight home. This is outrageous and I'm pretty sure illeagal. Now I know you had nothing to do with the reservation my original search started with you for that reason I will not be using kayak, vayama, nor eva air ever again and will suggest everyone I can to do the same. This is outrageous that i had to buy a return ticket home until i get a refund i will not stop.

ORD
TPE
Excellent 10.0

Pros: I like everything five stars rating.

Mon, 25 Feb
HKG
Hong Kong Intl
YOW
Ottawa
35h 57m
Sun, 3 Mar
YOW
Ottawa
HKG
Hong Kong Intl
33h 00m
C$ 1218
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,178 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
JFK
Excellent 8.3

Pros: Loved the amenities kit. The hostess was very nice and always helping with a smile.

IST
BOM
Okay 5.3

Pros: Crew was helpful and pleasent

Cons: Flight from Istanbul to Mumbai was not that great. Leg space was not that great. Food overall was pretty same across the 3 meals. Expect more variety which I have seen on other airlines like Emirates and Etihad.

IAH
IST
Excellent 9.3

Pros: The flight was on time and the crew was professional. The food and entertainment was good.

Cons: It is too cramped in the toilets and seating area.

DEL
IST
Excellent 10.0

Pros: The food was good. The staff very friendly.

Cons: Nothing

KBP
IST
Mediocre 2.0

Cons: Flight delayed missed connection lost bag

Tue, 19 Feb
HKG
Hong Kong Intl
YTZ
Toronto Island
48h 40m
Fri, 12 Apr
YTZ
Toronto Island
HKG
Hong Kong Intl
32h 15m
C$ 1239
Trip: 52 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,325 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
HND
Good 7.6

Pros: Generally flight attendant was nice and efficient. Excellent service and

Cons: Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed.

YYZ
FCO
Excellent 9.6

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

YUL
DEN
Good 7.0

Cons: Terribly small seats

MIA
YYZ
Excellent 8.3

Cons: Overhead luggage compartment in business class was poor

MUC
YYZ
Excellent 8.6

Cons: Food at Air Canada. Very bad.

Thu, 2 May
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
30h 20m
Thu, 16 May
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
19h 10m
C$ 677
Trip: 15 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
PVG
LAX
Excellent 10.0

Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well

Cons: Limited in-flight entertainment. Headsets weren’t too good

TYN
PVG
Excellent 8.3

Pros: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Cons: Flight attendants are excellent, polite, warm, professional.

PVG
CEB
Excellent 10.0

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

DYG
PVG
Excellent 8.3

Pros: On time!

PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

Sun, 10 Mar
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
18h 15m
Sun, 17 Mar
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
19h 40m
C$ 678
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
DYG
PVG
Excellent 8.3

Pros: On time!

PVG
LAX
Excellent 10.0

Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well

Cons: Limited in-flight entertainment. Headsets weren’t too good

PVG
JFK
Excellent 9.3

Pros: Flight attendants are excellent, polite, warm and professional.

PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

JFK
PVG
Excellent 10.0

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Tue, 29 Jan
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
15h 05m
Fri, 8 Feb
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
15h 40m
C$ 1496
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 41 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
YYZ
Excellent 9.6

Cons: Nice flight

HKG
YYZ
Okay 5.6

Pros: Food is fine.

Cons: washrooms are small and dirty.

HKG
YYZ
Good 6.0

Pros: The seats were comfortable in both flight , HK airport is clean , washroom are clean ,

Cons: The costumer service of pasific airline in HK airport and in Perth airport , were not skilled , I asked them many time if they can help me in my 10 hrs waiting time in HK airport with a food voucher or access to their lounge for rest and fresh in up , they said you bought your ticket this way and you accepted it , no voucher no access to lounge unless if you are business or first class !!

HKG
YYZ
Excellent 10.0

Pros: Comfortable seating, good tasting meals, and excellent service!

Cons: My tray table was dirty...Given the quick flight change over it was not an issue. That's my only complaint!

HKG
YYZ
Good 7.0

Cons: Bulk head seats. People walked over me all night including staff

Mon, 4 Feb
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
39h 30m
Tue, 5 Feb
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
26h 10m
C$ 1579
Trip: 2 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,277 reviews
Overall
7.1
Boarding
7.1
Comfort
6.9
Crew
7.5
Entertainment
6.4
Food
6.8
AMS
BLR
Mediocre 2.0

Cons: Flight delayed Bad management. Bad food. Stomach upset after having food on flight Poor service. Never fly jet airways!

BLR
MAA
Excellent 8.0

Pros: The travel plan E ticket did not contain luggage entitlement is not mentioned properly. On contacting the customer service agent on 5th Dec, 2018, he could not give satisfactory reply and he has further suggested to call Jet airways for actual entitlement of checked in baggages. I expect the booking agent should advise passengers correctly on these issues including transit visa requirement in some stopover countries

BOM
JAI
Mediocre 2.0

Cons: Really poor customer service at check in. Baggage policy was not honored per ticket. Made us open our bags 3 times and then charged us so much money.

BOM
CCU
Good 7.0

Pros: Ok everythig

Cons: Nothing really Seats cud be more friendly

BLR
HYD
Mediocre 2.0

Cons: The flight was very old the seats were not good and also the upright position of my seat was broken. Safety wise I wouldn’t have chosen this if I knew I will get this flight. The compartment for the bags is not of standard size like other flights. I had put the 7kg suitcase under my legs for the whole journey where there wasn’t even enough leg space. WORST PLANE EVER!!!

Mon, 1 Apr
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
18h 55m
Tue, 9 Apr
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
35h 40m
C$ 795
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 11 May
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
35h 20m
Sat, 1 Jun
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
19h 10m
C$ 678
Trip: 22 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
JFK
PVG
Okay 5.0

Pros: Food

Cons: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

BKK
PVG
Excellent 10.0

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

PVG
JFK
Excellent 9.3

Pros: Flight attendants are excellent, polite, warm and professional.

PVG
LAX
Excellent 9.0

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

JFK
PVG
Good 6.6

Pros: Price of biz class is attractive but it’s good and entertainment could be better for western travelers

Cons: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand

Wed, 1 May
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
18h 55m
Sun, 19 May
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
19h 10m
C$ 815
Trip: 19 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 6 May
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
18h 55m
Thu, 16 May
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
19h 10m
C$ 699
Trip: 11 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
PVG
NRT
Good 6.6

Pros: The crew was great. Very attentive and super friendly.

Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

BKK
PVG
Excellent 10.0

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

JFK
PVG
Okay 5.0

Pros: Food

Cons: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

PVG
CEB
Excellent 10.0

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

Sun, 16 Dec
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
19h 30m
Sun, 23 Dec
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
18h 25m
C$ 938
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,392 reviews
Overall
7.9
Boarding
7.8
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
CTU
LAX
Excellent 9.0

Pros: Excellent service from flight attendants.

Cons: Restroom could be kept cleaner

SEA
PVG
Good 6.0

Cons: The flight attendants could be more friendly and more eye contact.

PEK
SEA
Mediocre 2.3

Pros: Everything in regards to Hainan.

Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

SEA
PEK
Excellent 8.0

Pros: Better than US airlines in service and comfort

CAN
PVG
Mediocre 2.0

Pros: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Cons: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Sun, 6 Jan
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
44h 20m
Mon, 21 Jan
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
19h 05m
C$ 1991
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1,897 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
ADD
NBO
Excellent 8.3

Pros: Flight and crew

Cons: Food and inflight entertainment

JRO
ADD
Excellent 10.0

Pros: good onboard service

IAD
ADD
Good 6.3

Cons: The orderliness during boarding needs more work

ADD
JRO
Good 6.6

Pros: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable

Cons: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

FCO
ADD
Excellent 10.0

Pros: Customer care was good

Cons: I suspect the problem of luggage started with Alitalia my first leg

Sat, 4 May
HKG
Hong Kong Intl
YYZ
Toronto Pearson Intl
30h 20m
Sun, 19 May
YYZ
Toronto Pearson Intl
HKG
Hong Kong Intl
31h 25m
C$ 716
Trip: 16 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
PVG
LAX
Excellent 9.0

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

JFK
PVG
Excellent 10.0

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

BKK
PVG
Excellent 10.0

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

PVG
CEB
Excellent 10.0

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

*
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