Daily cleaning, installation of cabin HEPA filters on flights from Iowa to Ontario
ca.kayak.com is also available in French. Voir le site en français.
|January||Best time to beat the crowds (4% less expensive on average)|
|August||Most popular time to fly (6% more expensive on average)|
Average price round-trip
|C$ 594||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 171||or less|
Good deal one-way
|C$ 107||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Iowa to Ontario.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ontario from Iowa is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ontario with an airline and back to Iowa with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario from Iowa up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything was amazing"
Cons: "Nothing really."
Pros: "We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors."
Cons: "DL needs to find a better way to manage food and drinks for FC during the COVID 19 era."
Pros: "new plane good flight"
Cons: "seat space"
Pros: "All of it"
Cons: "Nothing Best flight"
Pros: "Crew was excellent, seats are never excellent"
Pros: "The crew on both legs of our trip were nice and accommodating."
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Cons: "Better accommodation for handicap passengers."
Pros: "Crew was amazing."
Pros: "Really nice flight crew who braved the storm to get us home when everyone else was getting cancelled."
Pros: "Good snacks"
Pros: "Short and easy"
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Pros: "Super friendly flight crew."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "On time, great service, a lot of legroom."
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Pros: "I like the snacks they are not giving out on the flights. It seems that Delta is trying to make the flying experience nicer instead of more tedious and uncomfortable like many other airlines, which is appreciated."
Cons: "The flights were both operated by Delta but booked through WestJet, and the flights themselves were fine. The booking was through WestJet (found the flight on kayak which kicked me over to West Jet's site) and check in was a pain. Their code did not work for their site or Delta's, I had to FB message them both leaving and returning to ask for the correct one, and the first request took them hours to answer. I'll just book Delta next time and save myself the trouble."
Pros: "Quiet, friendly, fast and efficient. What you'd want for a flight at 6am"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "It all went very well. Arrived 20 minutes ahead of time. Wifi movies were great. Stewardesses were very efficient."
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Pros: "The crew was fantastic. I generally love flying Delta and find their crew to always be very professional and kind."
Cons: "As this was a smaller, regional jet, there weren't a lot of amenities. But that's fine, it's only a 40-minute flight!"
Cons: "No space in the seats"
Pros: "Staff were awesome. Give them a raise."
Cons: "3 hours there before the departure."
Cons: "Was never able to get on flight. The plane lost a windshield wiper and didn't have any spare parts."
Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Pros: "On time Clean airplane Smooth ride Friendly staff"
Pros: "smooth flight"
Cons: "I'm not sure if this staff is exhausted or just over there job, but they cow towed to a woman who made major complaints about the air conditioning and even gave her points to help her deal with the temperature. Strange. They were only gold stays and I'm only Platinum and didn't complain once. Oh well, that's delta, we all deal with their silence when we post anything that is unfair."
Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "The crew was good and the flight was smooth."
Cons: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."
Pros: "i love the view from the window seats and that I was able to relax and the snacks."
Pros: "New plane and friendly service."
Cons: "More leg room would be appreciated."
Pros: "Efficient and Friendly Service. Clean Aircraft. Snacks and drinks."
Cons: "Window seat is very cramped due to curve of the aircraft. Effectively no room to stretch both your legs."
Cons: "Toronto connection takes forever!!"
Pros: "Arrived safely"
Cons: "No entertainment no food crew m.i.a."
Pros: "The airline gave each passanger free dinner prior to the flight for being delayed. The in flight attendants were very friendly and helpful. Very efficient with their tasks and security checks."
Cons: "The flight was delayed by 4 hours due to a thunderstorm in toronto."
Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."
Cons: "It was freezing cold, and blankets now cost $4.00! So I spent the whole red eye shivering, even in my sweater! I could feel the cold air hitting me the whole flight. The boarding was confusing, with no organized lines or anything. Some of the announcements were too quiet to hear."
Pros: "On the way back boarding started early and we left earlier than planned."
Cons: "Boarding has become quite the painstaking endeavor since all checked luggage is payed because now travellers try to fit everything in carry ons to save money which leads to everyone trying to put their stuff in the overhead bins. This isn't exclusive to one carrier though."
Pros: "Leg room"
Cons: "Unprofessional staff. Made a mistake during boarding that caused 2 hour delay"
Pros: "Friendliness of customer service (phone), gate attendant and flight crew. I travelled with a pet and their organization is seamless! Well done... again!"
Cons: "Everything was great"
Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"
Pros: "the crew was, overall, friendly and efficient."
Cons: "Added surchage for one checked bag. No food. and the little they had was doled out miserly (two cookies or one tiny bag of nachos). Requirement to buy blankets, etc No entertainment whatsoever."
Pros: "The fly is in time"
Cons: "A bit of disorganization in the row where they reviewed documentation and the suitcases of three machines to print passages only served 1"
Pros: "Hilarious crew member. Great Canadian jokes"
Pros: "Flight attendants were so nice."
Cons: "There was no info about the visa requirement and that made me stressed out once I tried to check in. Seats were too small"
Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."
Cons: "They had a gate delay making 30+ people miss their connection. Refused accomodations. Now we are stuck at the airport with no nearby hotels available and no transport for our final destination."
Pros: "Nothing to like"
Cons: "Being taking advantage of"
Cons: "Was delayed two hours without any notice, or any information regarding the status of our flight. We were on the tarmac for an hour and the crew didn't let us know what was going on. I expect better from WestJet, especially because I chose to pay more money for a flight with them over Air Canada."
Cons: "Old 737-700, AC didn't work, no Westjet connect just the small screens that don't work very well and seats were very cramped. Sat on Tarmac for 45 min in 95 degree heat and AC was not working"
Pros: "Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA"
Cons: "THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!"
Pros: "Wheel chair support."
Cons: "All Air hosts..no hostesses.No wine in International flight."
Pros: "The hostesses did their best to entertain us."
Cons: "Flight fro LGA ny cancelled later flight delayed so into Toronto 1 am. Booked me in to holiday inn, no meal vouchers and the on going flight not till 8 pm ! Had to pay extra 50$ to stay til .6pm . Very poor customer service!!! Still not in London yet!!"
Pros: "Friendly Staff , quick boarding, flight ON TIME"
Cons: "Having to pay to watch a movie and ear plugs"
Pros: "Friendly staff"
Pros: "Fast boarding"
Cons: "Flight attendant was a little pushy"
Cons: "We had a connecting flight through Toronto to Vancouver. First the flight was deleted from Charlotte resulting in a missed connection. In Toronto the WestJet agent directed us back to the Departure counter which required us to go back through security. There was three gate changes and the flight to Vancouver was late. Our transit to the hotel was closed resulting in an extra expense with taxi fares. Not a good experience overall."
Pros: "I never have any problems with West jet. Everything always goes by smoothly. Always on time, friendly staff and overall excellent customer service."
Pros: "People very helpful and friendly."
Pros: "Staff was great. Flight was on time and no one got bumped"
Pros: "Although an hour & a half between Nashville to Toronto & Toronto to Ottawa flights. I arrived in Ottawa and my luggage will arrive tomorrow ! Totally unexpectable !!!! Plus only one customer service person to deal with the list luggage of eight people !!!"
Cons: "Lots of other air choices! Bad services WestJet !!!'"
Cons: "Our flight was delayed. At the gate no one announced anything, agents were just standing there looking around. People had to approach them one by one to see the reason for the delay."
Pros: "West Jet is just so much more professional than other airlines that you could select ! The attention to detail goes above & beyond to make each person feel welcome !"
Cons: "From check-in to the flight crew, West Jet is the best !"
Pros: "WestJet staff very friendly & helpful"
Cons: "Toronto airport needs clearer signage - very confusing"
Pros: "Tv coffee cookies staff"
Pros: "Excellent the staff was very helpful"
Pros: "I got motion sickness and they helped me bringing ice to put on my neck. It helped a lot. They were amazing!"
Cons: "Need a check on Canadian flights when booking to see if the person needs a visa now that the rules have changed. I spent an hour at the airport filling out the on-line visa application unsure if I would be able to make the flight... just glad that the process took an hour and was approved. Please add a box to check if not a US citizen to refer to ETA site for visa needs.... less stress"
Cons: "Waiting to get our luggage"
Pros: "Very friendly, laidback staff - both in the terminal and on the flight. The onboard wifi was also great and quite affordable!"
Cons: "Upon arrival, we waited quite a long time for our baggage to be unloaded without an updates."
Pros: "Great service! Crew was very friendly and happy. Flight was online and landed early"
Pros: "Best WestJet flight ever!"
Cons: "No issues."
Pros: "Excellent service"
Cons: "Cranky passenger"
Pros: "Short flight"
Cons: "My friends kids arrived late and lost the seats."
Pros: "Food was good and prompt."
Cons: "Delayed 30 minutes"
Pros: "In-flight service. Complimentary wine & beer. Flight attendants very friendly."
Pros: "Most of the free were cheerful and funny. Good seats"
Cons: "Online checkin was impossible and I was told to go to the counter. At the counter they told us we could not sit together (couple). One of the service staff on board was rude to my wife when asked a simple question. You have to pay for movies on a 4 hour flight?"
Pros: "The crew were nice"
Cons: "The gate in LGW was one of the farthest in the aiport. The flight ia 8.5 hours and the ticket is not cheap. But you have to pay for everything. Even onvboard entertainment. The only free thing is the soft drinks and that is even rationed. I flew with worst airline and for long flight they at least give a free meal."
Cons: "New plane so there was no internet and I had work I needed to do."
Pros: "Miserable all around experience"
Cons: "The flight delay was not reported correctly until 30 minutes before expected departure. The baggage carousel stopped running after already being more then a hour late. No members present to rectify. Absolutely terrible trip"
Cons: "Nothing evething is ok"
Cons: "the wifi is awful"
Pros: "Whole row to myself. Greqt movie, in early and informative pro of a captain."
Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."
Cons: "Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped."
Pros: "Everything was excellent"
Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."
Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."
Pros: "It was average."
Cons: "4 hour delay is unacceptable"
Cons: "Seats are too close"
Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"
Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"
Pros: "The crew was amazing, considering the late flight & full plane."
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Cons: "Took forever to get the bags"
Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."
Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."
Pros: "Would fly again- irritated at how does a flight manage to get overbooked"
Cons: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "Prompt on time service."
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"
Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."
Cons: "Bought 2 tickets but seats weren’t together poor service"
Pros: "Despite numerous delays, we made it to Philadelphia. We were alerted to the delays in a timely manner. We were also treated to a snack cart and cupcakes to celebrate the first day of direct flights."
Cons: "A long delay. Patience is everything and the staff and crew were very friendly."
Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
Pros: "Staff and Entertainment"
Cons: "Back row, but someone has to sit there :)"
Pros: "On time"
Cons: "Small seats"
Cons: "No personal TV’s and no food for purchase"
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."
Cons: "The cleaniless of the flight can get better"
Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"
Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."
Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"
Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."
Pros: "not much"
Cons: "not much"
Cons: "Old plane and the movie app kept cutting out"
Cons: "2 hours late. Kept moving the boarding time by 10min"
Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."
Pros: "Renovated planes, modern entertainment options that were free, charging by outlets."
Cons: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"
Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."
Pros: "The crew was friendly, energetic, educational and very helpful"
Cons: "Des moines airplanes seem to be the left overs. Old and outdated."
Cons: "The frustrating portion was the airline's lack of desire to fix our problems. The first flight was late because of mechanical issues and then Air Canada was not at all forthcoming in getting us rebooked on the next flight. Something that should have been quite simple involved me having to fight with workers just to get put on a new flight -- nobody wanted to actually do the work."
Cons: "My Mon couldn't fly because I never have noticed that she needed a Canadian Visa. She came from Mexico with her American visa and the experience buying a ticket with this airline was a nightmare."
Pros: "The food was very good and they serve drinks and water many times. The crew members were very efficient."
Pros: "Very good food. Great range of entertainment -- much better than United, which last year gave no selection for the long rides between Beijing and Chicago"
Cons: "Boarding process. We had four flights on Air Canada, and were put in the last boarding group on every one of them, which makes it hard to get overhead space. It seems statistically impossible for them to assign the worst boarding group to the same people every time, but they did it."
Pros: "Big and spacious plane, plenty of room although room for carry on bags was limited."
Cons: "It took a long time for the plane to take off and we didn't have much communication as to why this was happening."
Pros: "The only positive was the initial price, but even after opting for a price increase to lessen travel time failed with the delays and flight changes."
Cons: "3 out of 4 flights were either delayed, changed, boarding radically changed. An attendant actually had the audacity to sarcastically ask who I was voting for (president) once he new I was American. The customer service rep in Toronto further blamed us for not checking flights 48 hrs in advance, although I checked in 20 hrs earlier and received false flight info. The crew also stated in flight "that those continuing on the the USA, did NOT have to complete customs declaration forms" ....WRONG!"
Pros: "The passenger beside me was nice."
Cons: "Week long convention and showed up 2 hours early. Fell asleep at the gate. Last flight of the night and I was the ONLY person around. None of the 5 staff members thought to wake the middle aged lady asleep by herself. Woke in a panic and they said my flight left a few mins ago. Said they paged me. When I took off my hearing aids they all stood there stunned. They put me on the next flight home 12 hours later. Asked for my bags, no one took them off the plane. Against policy and illegal. Had to sleep at the airport. Very poor experience with the Air Canada staff in Las Vegas."
Cons: "The process to get thru customs was horrible. If there would have been more people working the wait would not have been so bad."
Pros: "EXCELLENT LEG ROOM AND SPACE"
Cons: "THE FOOD SUCKS....EAT A DECENT MEAL BEFORE YOU BOARD. THANK GOD I WASNT HUNGRY OR I WOULD HAVE BEEN EXTREMELY DISAPPOINTED."
Pros: "the flight was on time, without any delay"
Cons: "Variety of movies needs to be improved asap A bag of Pretzels or any type of snack would be a plus"
Pros: "Great service (Business Class)"
Cons: "Delayed 1.5 hours due to fueling issue in YYJ (not Air Canada's fault) Breakfast (business class) never varies and is getting somewhat boring"
Cons: "The person checking me in to getting seat assignment must have been having a bad day. She was downright rude."
Pros: "Boarding went smoothly. The entertainment (monitors in the seat-backs) was excellent. The crew was friendly and helpful. The food was much better than I expected on a flight."
Cons: "I flew economy, so I didn't expect luxury, but that's a very tight fit for an 8-hour flight. I understand that industry standards have gone in this direction and that it's necessary to remain competitive, but at some point the industry needs to take into account the actual size of passengers. What are the seats now, about 16" wide? With so little leg room that I couldn't cross my legs if the seat in front of me was reclined. I'm a slim woman, about 130 lbs., and I was very (very) uncomfortable. I can hardly imagine the discomfort for the poor woman next to me (a plump post-middle-aged lady). I would definitely fly Air Canada again, as the staff was great and the overall experience was good. But I'm looking forward to the end of this trend of reducing space per passenger."
Cons: "Trying to take off twice and warning lights came on. We had to sit in the plane for an extra 1.5hrs and an additional hour in the terminal. Third time was a charm"
Pros: "Good selection of viewing content. Wide variety. Like the NFB channel."
Cons: "The food was the worst plane food I have eaten in 25 years of traveling. It wasn't even edible!! Overcooked, dry, tasteless, awful food! Shocking at how bad it was. Bathrooms were very dirty right from beginning of flight."
Cons: "everything-the food is horrible, no space, no monitor so what do you do on an 8 hour flight overseas? When we booked, we were not told that we would be flying Air Canada Rouge, but were told we would be flying a different type of plane with amenities. Talk about Bait and Switch. Will avoid Air Canada in the future."
Cons: "Very long line to get to security"
Pros: "See my response to the trip from Denver to Barcelona. I'm not repeating myself. Terrible plain, terrible food. Cabin crew not as bad as gong from Toronto to Barcelona."
Cons: "See my response to the trip from Denver to Barcelona."
Pros: "There was entertainment on board although it was very limited. All of the crew were very helpful and professional."
Pros: "Because of a plane malfunction I ended up meeting 3 very good friends. The flight was okay"
Pros: "The crew in Orlando was efficient and kind to waiting passengers. We were boarded and in the air in record time. Surprisingly, my baggage was unloaded in Toronto in record time. I would hope that that it always the case."
Cons: "Flight delayed for no good reason"
Pros: "There was nothing to like about the flight, other than the fact that the crew was compatent."
Cons: "As far as I'm concerned , I didn't fly Air Canada, I flew Air Canada Rouge. Air Canada Rouge is a VERY poor representative of the Air Canada brand. There is NO legroom!!! My seat mate, who is Canadian told me that they reduced the distance by 3 inches from the Air Canada standard. I am not a tall person, I only have a 30 inch inseam, but my knees were touching the seat in front of me. Anyone over 6 feet tall would be VERY uncomfortable."
Cons: "From LGA to Toronto the input jack for the headphones was all messed up and I kept having to fiddle with it to get good sound."
Pros: "Everything was well organized and we were able to depart sooner than scheduled."
Cons: "There were some items on the menu that were not actually available."
Pros: "The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!"
Cons: "No free movies. Tight leg room for an international flight. No complimentary beverages. What a huge difference from Lufthansa which we used to fly to Europe. Would avoid Air Canada Rouge of overseas travel."
Pros: "Good landing ahead of scheduled arrival time"
Cons: "Airplane is Too small :)"
Pros: "frankfort to Toronto was Lufthansa. Excellent."
Pros: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings! Also we received extra treats for their inaugural flight from Brussels to Toronto."
Pros: "Two bags plus a carry-on."
Pros: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
Cons: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."
Pros: "My legs barely fit, but it was possible to sit without my knees hitting the seat"
Cons: "No movies, no air vents, reading lights only work sometimes"
Cons: "Late boarding not enough options on their menu since were I got to my hotel at 12:30 after my car rental to listen to please overall how late they were"
Pros: "Had extra legroom but paid for it"
Pros: "Air Canada has the best food, most leg room for economy class and super efficient. I will be using Air Canada often in the future."
Cons: "I didn't like the fact that my flight from the United Kingdom came in late and that resulted to missing my flight to Indianaplis and ruined my entire plan for the day."
Pros: "Flight attendants were very accommodating despite the full flight. It was comfortable and we received updates from the pilot and flight crew throughout the trip. Love Air Canada!"
Pros: "I had a missed connection due to a problem with the US visa on arrival system being down (mainly my fault for not being adequately prepared). Air Canada staff were very helpful and courteous, they rebooked my flight for the next day and helped me find a hotel for the night. Greatly appreciated!"
Cons: "My 10:10 flight got cancelled snd AC put us on an earlier flight so that my layover was over 6 hours in Toronto to catch my flight to Tokyo Haneda. That was very painful."
Pros: "Crew was very pleasant and helpful."
Cons: "Flight was late without explanation making it difficult to make the connecting flight. The Toronto airport is a mess - avoid it if at all possible (I.e. Don't fly Air Canada)."
Pros: "Air Canada service was wonderful for the Mtl-Toronto keg of the journey. Comfortable, efficient and pleasant"
Cons: "the electronic self booking is a bit unclear and stressfull. More staff on hand to assist and help with questions would be good."
Pros: "the seats reclined better than most in my experience"
Cons: "it was too hot. the vegetarian food was vegan. it was not filling - very small portion and no protein or fats to make you full for dinner! flight was delayed about 1 3/4 hours"
Pros: "Overall fair experience."
Cons: "Flight delayed after boarding for 2 1/2 hours. Gate agent was condescending. Gate agent trapped us behind hate when trying to leave delayed flight to catch another leaving on time. They weren't accommodating to providing a refund or better flight. Worst airline experience I've ever had."
Pros: "This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable."
Cons: "I honestly can't say anything negative about this experience!"
Pros: "Free wifi in airport, easy boarding and disembarking"
Cons: "Limited movies on wifi, limited sandwiches"
Cons: "Air Canada service"
Pros: "Overall the flight was good. The crew was informative and attentive."
Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"
Cons: "Flight delayed until 8pm then sat on the plane in Toronto for 45 minutes waiting for a gate and because we were sent to a parking area with numerous other planes and ended up getting boxed in and couldn’t get to our gate earlier. Nothing offered to the passengers during this time, not even water."
Pros: "Entertainment screens were a nice addition and had plenty of options including movies and solitaire."
Cons: "I was near the back of the plane and they ran out of most food options by the time the flight attendants reached me. The plane appeared to be newly upgraded. The design of the bathrooms, however, was problematic. The sink water faucets splashed water outside the sink and by the end of the flight there were huge puddles of water on the floor. It was also difficult for the flight attendants to navigate their beverage and meal carts around the people waiting in line for the bathrooms."
Pros: "Easy connections, very timely and everything worked out great."
Cons: "Plane was full"
Cons: "That we never got to Chicago went to Washington instead"
Pros: "Everything was great and i hate flying"
Pros: "Cannot rate the food as I didn’t have any."
Pros: "quick, considerate servers, clean,"
Cons: "was not able to checkin online. had to go to the counter and wait in line ot get checked in. this needs to be improved. unable to get Rouge entertainment once in the air. so couldnt watch movies. this should be expained while on the ground before take off."
Pros: "We have Global entry so the security was a breeze. Everyone was happy !"
Pros: "Comfy seats! So nice when you have a comfortable chair"
Pros: "Flight was smooth and comfortable. Flight attendants were kind and courteous."
Cons: "The speaker system was a little loud when announcements were made."
Pros: "Flight left right on time and arrived to the destination early - which was great because i had an extremely short layover"
Cons: "For the second time in a row, the Houston Airport crew did not transfer the luggages to Air Canada."
Pros: "Friendly service,. On time"
Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."
Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"
Cons: "Flight was 1 1/2 hours late departing!"
Pros: "Staff was ok."
Pros: "Empty plane do had lots of space. Super comfortable."
Pros: "At least I made it"
Cons: "Flight attendant for United 426 to Chicago was rude, flight delayed and they weren't very helpful"
Cons: "Lack of updates"
Pros: "Everything's on time"
Cons: "The snack"
Pros: "Nothing because I had to reschedule the flight"
Cons: "This connection was delayed without adequate notice which caused me to get stuck in Chicago for a night and book all new flights for the next day. According to the information I received from the attendants at the gate, maintenance knew the airplane had issues but no communication until the flight began to get delayed was given. I had an adequate layover (3+ hours) so I didn't worry until it eroded away to the point where I could not make my connection."
Pros: "The flight itself was uneventful and went as expected."
Cons: "We were instructed to hand in our hand luggage before boarding the plane which meant we had to wait in a long one after the flight to get the luggage back. HOWEVER, the plane had plenty of overhead luggage room to accommodate our luggage. We were told by the cabin staff that the gate personnel don't always check what size plane it is before requiring everyone to hand in their luggage."
Pros: "Overall, this was an OK flight; nothing to brag about."
Cons: "The flight attendant told me that I did not need to collect my bag in Toronto and that it would automatically be sent onward to Halifax. DO NOT BELIEVE THIS. All United passengers arriving in Canada MUST manually gather their luggage at baggage claim in Toronto and clear customs manually. ONLY Air Canada has this automatic option. Even if the United flight has an Air Canada code share United passengers MUST clear customs manually. How hard is this for flight attendants to understand?"
Cons: "i missed my flight because my flight left Toronto late"
Pros: "Flight on time, no delays or problems"
Cons: "Seating for midgets"
Pros: "Very decent legroom onboard....flawless connections....pleasurable. Flight crew were responsive, friendly, and professional."
Pros: "Fast and easy yo use"
Cons: "About two hours before my flight, it was canceled after previously making an airplane switch the night before after checking in online. The I received an email while I was on the way to the airport saying that the airplane that I was going to fly out on was canceled due to airplane maintenance. While I am happy they didn't fly the plane while needing maintenance, they should have planned ahead and known of the maintenance or had a backup ready to go. Obviously it must have been something they just found, but in the big picture of things. You have to pay an way to much for a flight as it is. They should have to solve their own issues to honor their part of the contract. We (as customers) can't cancel a flight with out penalties. Why shouldn't they have to do the same?"
Cons: "Seats are too narrow in economy. Check in staff were very slow and at the gate same process repeated. Very relaxed staff :-)"
Pros: "Very comfortable aircraft."
Cons: "Windows are all dirty. Please clean the windows so passengers can take pictures of the world they are flying over! Off-duty flight attendant spent nearly the whole flight in the galley flirting with the on-duty flight attendant."
Pros: "On the trip from Des Moines to Houston, timeliness of flight was great. The boarding went smooth and was done quickly. The crew were friendly and courteous. Overall the first half of the trip was fine."
Cons: "I was extremely disappointed in the condition of my luggage when I picked it up plane side. The wheel was broke off and all the pockets had been unzipped and it appeared they had been rummaged through. I had to drag my bag through the terminal. I spoke with 3 individuals with United who referred me onto the next and each unwilling as the previous to help. I myself am in customer service and would never treat my customers the way I was treated by the employees representing your Airline. I would go above and beyond to make the sure that the customers experience was a great one in spite of the unfotunate incident so they would return. I have never flown United before, and I will not consider your airline in the future."
Cons: "I paid extra money for our seats so we cud sit together N I ended up on the front of the plane N my boyfriend clear in the back I'll never fly United again y the hell did I pay almost 25$ per seat to sit together to sit on opposite ends of the plane"
Pros: "excellent aircraft, business class was roomy and comfortable, equipment was clean and the flight attendants were attentive but not overbearing ... they let me rest when I wanted to rest ..."
Pros: "that the plane landed in one piece"
Cons: "it was late 1.5 hours it badly was overbooked hand luggage hysteria lack of aircon while on the ground overall attitude of crew"
Pros: "They whole computer system went down all morning"
Cons: "I haven't made it. Their computer system was down all morning. I got a pretty inexpensive flight which was refunded. Although I can't go home, all the one way tickets are 3 times the price. Me and my 6 month old baby can't get home to his daddy."
Pros: "Crew was great!"
Cons: "They lost my bag for my entire vacation. They found it and "rushed" it to me, but it got waylaid in SFO and would have sat there had I not called them. Then they said they would deliver it to my hotel. When it arrived 4 days later, they said I could pick it up and they would not deliver it. I was 2.5 hours away. I told them to send it home, but they didn't and when I flew home 7 days later, it was still sitting in Munich!"
Cons: "Baggage took 1 hour to come out"
Pros: "Everything was great, no waits, and right on time!"
Cons: "Code share between United and Air Canada, operated by Mesa. Many troubles finding the correct website. Confirmation number changed once. Terminal changed twice while we were at IAH. 1 hour late taking off, 45 minutes late landing. Missed connection in Toronto. Bags showed up in Toronto 2 hours after landing."
Pros: "That the flight was on time. disenchanted flight attendants. Makes you want to not need her assistance."
Cons: "Disenchanted flight attendants. For whatever reason, it is obvious that there is unhappiness. Not flat affect, just the look of disinterest, a look that tells you I don't care. In a customer based business it is so disheartening that the very person you may have to depend on to survive is not vested in the clientele that keeps her company in business, thereby insuring future paychecks. I'd like to communicate here that it wasn't all the attendants on either flight, but enough that it was obvious to anyone who paid even casual attention. I was flying home to California, so there were two additional flights a few days before the flights home. I never had any of the same flight attendants on any of the flight. As far as my observation of the attendants, as stated above, I think that speaks volumes. I will cite an example that happened on my trip from Iowa to Denver. I need wheelchair assistance, I walk with a cane, but not able to walk any distance. I pack a light carry-on, bring my purse, jacket and cane. I was being wheeled up the passageway in a regular wheelchair, and the man pushing me stated to the on-coming crew he "would be right back to get my suitcase, couldn't take both at the same time", and added " unless one of you could roll it up?". After an embarrassing pause, a female flight attendant said "Let the flight attendant do it. Add this to the list of responsibilities that aren't really my job." I actually twisted around to look at this person, I was so stunned to hear that! She grabbed my rolling carry-on handle and the look spoke columns. I was embarrased. Thank you. Debra K. Forsythe"
Cons: "Obnoxious crew, repeating the same instructions over and over. No food, no entertainment. Short flight though."
Pros: "Everything was great and the trip was on time perfect"
Airlines flying from Iowa to Ontario have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Iowa to Ontario
Masks required on board, masks provided on flights from Iowa to Ontario
Social distancing seating
Middle seats unavailable to book on flights from Iowa to Ontario
Testing for antibodies, testing for symptoms for flights from Iowa to Ontario
Waiving of change fees. Search flexible flights from Iowa to Ontario