Daily cleaning, installation of cabin HEPA filters on flights from Islip to British Columbia
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Scores according to KAYAK customer reviews
Cons: "Full flight, but exceeded expectations"
Cons: "Equipment delay"
Pros: "Entertainment is great."
Cons: "Late and long flight, so bring your own food. Nothing to purchase"
Cons: "No window at the window seat"
Cons: "The sound didn't work on my entire row for the in flight entertainment; it made for a long flight."
Cons: "Didn’t make the flight because of previous flight was delayed"
Pros: "I was with Japan airline and they were amazing crew and amazing service with very good food"
Cons: "The seats and entertainment could have been better"
Pros: "Very attentive crew"
Cons: "Boarding gates"
Pros: "Awesome Customer Service"
Pros: "Everything was just fine!"
Cons: "The only issue is that my entertainment screen kept in malfunctioning which was a bit tiring throughout the flight n"
Cons: "Very cold temperature in the cabin both flights, could have been warmer. Wore hooded packable jacket and gloves and was still cold"
Pros: "Crew was polite and tried their best to be helpful"
Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
Cons: "Late flights with last minute notifications with no alternatives and then more late flights due to missing flight crews."
Pros: "Service from crew was fine"
Cons: "No delay! Got notification that our flight was one half hour earlier. Then boarded aircraft, and it had electrical problems. Delayed. We had to get off. Then board another aircraft."
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Pros: "The crew was awesome, very attentive and helpful."
Cons: "The plain was very old meaning no screens, outlets, pretty much no entertainment what so ever. Seats are cramped."
Cons: "Flight cancelled and had to travel 60 miles at my expense to a different airport to get another flight same day"
Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Cons: "Very cold cabin despite request to make it warmer, making it impossible to sleep. Food was cheap, carb-heavy fare - rice, crackers, a roll, sugar dessert bisquets all in one meal."
Cons: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."
Pros: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
Cons: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."
Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Pros: "Newish/refurbished interior with plenty of overhead storage. Loved USB port. Comfortable and expeditious trip."
Pros: "Better than walking!"
Cons: "Extremely cramped space."
Pros: "Nice and clean and seats were comfy"
Cons: "No outlet to charge devices"
Cons: "Plane had not been cleaned"
Pros: "Everything was okay and scheduled for me, I just walked into the airline and showed my passport"
Cons: "I would like to get a 24 hour before remainder and chance to pick my sits!"
Cons: "I had a connecting flight in DFW to BOS. My plane left late from OKC, giving very little time to get to my connecting flight in DFW. The flight arrived in BOS and I got to the gate at 6:15pm; with a flight departure of 6:25pm. I felt the gate agent handled the situation very poorly. Instead of letting me, and another passenger with the same situation as mine, let us know why the gate was closed 10 minutes prior to departure was rude and brusque and said sorry, nothing could be done. A simple explanation of why we couldn't board would have gone a long way. She finally barked out for us to go to Customer Service to re-route us. Customer Service was very slow and the agents had attitudes. I did get on an AA flight the next morning, including comp vouchers for dinner and breakfast, but I missed an entire day of the conference I was attending in Boston."
Pros: "Cheap seat had leg room"
Cons: "The seats are so uncomfortable"
Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."
Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"
Pros: "everything was on tyime"
Pros: "This flight left about 90 minutes late again due to weather issues. The crew was excellent which made this long flight enjoyable."
Pros: "Good crew"
Cons: "Very dark and hard to see entire trip Overhead lights too bright and aimed at odd angle"
Cons: "I bought Japan Air but it was American air.. I'm not buy tickets any more!!"
Pros: "Flight was smooth and landing was good"
Cons: "Having to pay for luggage under the plane. I booked my flight 3 months in advance to sit with my wife and we got switched, fortunately I asked the man next to her to trade me seats. I ve flown to Managua about 7 or 8 times with American Airlines and this was my least favorite flight. People take up the space in the overhead compartments above my seat almost all the time then there is no space for mine."
Cons: "Luggage did not arrive with us"
Cons: "Interior noise level very high, was difficult to hear overhead public announcement. A woman passenger seated next to me coughed during practicLly entire flight and young child seated behind me was winnin/ crying for long time."
Pros: "Comfort and quick boarding"
Cons: "Flight attendants were a bit dry and less than over zealous. Connecting gate in Charlotte was really far from where we landed. I had little time to get there."
Pros: "The crew was hospitable and did well under the circumstances."
Cons: "Older aircraft was slightly cramped; no entertainment or food. Flight was full and boarding slow, with much ado about overhead storage use."
Pros: "I was welcomed and make right at home"
Cons: "Did not like having to stay overnight in Charlotte but weather can do that to a traveler."
Cons: "One of the flight attendants was pretty rude and quite short with passengers."
Pros: "We got there."
Cons: "Painful. Since the airline industry can't seem to get people (morons) to check their bags, why not have people who DO NOT have carry ons seated in the front, and those who refuse to check their bags seated in the back. That way, those of us who can just stand up and walk out can get out the way and those who have to struggle with retrieving their bags don't hold us up ???? It wouldn't slow the slow pokes down and it would let get out of the way."
Pros: "SAME AS ABOVE."
Cons: "SAME AS ABOVE."
Pros: "Second leg when purchased extra leg room, that's the way all seats should be. We boarded timely but then left late. Free tv was nice although I didn't watch it."
Cons: "Don't like the glass of soda and they don't hand you the can but that's just me. Lare departure."
Pros: "Flight crew very welcoming, flight was pleasant."
Cons: "Seating a bit tight. Didn't offer any snacks only ice water."
Pros: "Crew was very professional and courteous. Our plane landed early which is a plus"
Cons: "I didn't like the fact some of the seats appeared to be dirty , I sat on a book."
Pros: "Efficient flight. Male flight attendants were welcoming and warm."
Cons: "My entertainment video was not working. Plane was nice and roomy."
Airlines flying from Islip to British Columbia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Islip to British Columbia
Masks required on board, masks provided on flights from Islip to British Columbia
Social distancing seating
Middle seats unavailable to book on flights from Islip to British Columbia
Testing for antibodies, testing for symptoms for flights from Islip to British Columbia
Waiving of change fees. Search flexible flights from Islip to British Columbia