Daily cleaning, installation of cabin HEPA filters on flights from Jackson to Nova Scotia
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Scores according to KAYAK customer reviews
Pros: "I am Premier Silver on United, so boarding was easy and the flight attendants were very nice."
Cons: "When I purchased this ticket on Kayak, it was advertised as "Economy" and confirmation was also "Economy" however, United Airlines only recognized as "Basic Economy". This prevented me from using my free upgrade to Economy Plus. It also prevented me from selecting my seat and I got a seat I didn'"
Pros: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR. It sure saved me the 2 hours driving during rush hour, and wears and tearS on my personal car, if you have 2 hours extra time during the day. Otherwise (If you want to save time), drive yourself to EWR and park."
Cons: "It does take up 2 more hours"
Pros: "Unusual flight in that it was not full, so could really stretch out and sleep, even in economy! Forgot to book seats in advance but gate attendant gave us very nice seats Wonderful crew"
Pros: "See below"
Cons: "See below"
Cons: "Small plane. Pay to play movies. Dated entertainment options."
Pros: "United continues to deteriorate with awful food and entertainment. I paid fir a premium seat and was greatly disappointed because it was so uncomfortable."
Cons: "See previous comments"
Pros: "Crew was very professional. No issues."
Cons: "There couldn't be less seating space. I get the need to maximize seata, but come on."
Pros: "The crew was very helpful and friendly!"
Cons: "Entertainment was on personal device. Additional software was needed to watch movie."
Cons: "Uncomfortable seating"
Cons: "The pilot didn't show up. A replacement came 1 hour later. Horrible service. It seems that United is never on schedule. They also over booked the flight again........."
Cons: "The plane was delayed 5 times causing us to miss our connection. We had to stay overnight in the airport in Chicago. We were told that there would be blankets waiting for us that we could use however there weren't and we had to practically beg for them."
Cons: "Air Canada sold the flight to United Airlines - and United moved the flight later and later and later. Six times. When this was combined with a weather delay, we ended up boarding at 11 PM and landing well after midnight. This is not what we signed up for and not what we wanted."
Cons: "The temperature on the plane was awful! It was absolutely too warm and uncomfortable. On a full flight. Arrived early again, had to sit on the plane to wait for the ground crew and then had to wait over an hour for checked luggage. Again ridiculous."
Cons: "I had a man sit next to me who was in the wrong seat but didn't move. He told the girl to keep his seat and he would stay next to me. He was so big he was in my space and had didn't make any effort to try not to spill over in my area. I had to put a magazine next to my thigh because his body was so hot it was damp! I hated the entire trip. I was cramped up and extremely uncomfortable. This is simply unacceptable to have this happen because huge people can't fit in one seat. I want these obese people to be required to purchase 2 seats because they take mine."
Pros: "We toured the Boeing plant in Everett (Seatle.) I wish I had bought a T-shirt I saw in the gift shop. It read, "If it ain't Boeing, I ain't going.""
Cons: "Except in the row right behind 1st Class, the seats are kinda crammed (in.) On a commercial on one flight, during the spiel about safety, the movie screen showed about 5 or 6 cabin attendants putting up their trays in prep for landing. Tey all leaned forward as far as they could to reach their trays. I looked around. I could reach my tray with my arms at my sides. If the actual airplane had had it'w seats spaced apart as in the movie, the plane would have been fully loaded with some 35 passengers. I forgot what airline it was, maybe yours?"
Cons: "No leg room"
Pros: "All of it great"
Cons: "That it was direct from San Antonio to Brownsville. The Jet from Houston to Brownsville was very small."
Pros: "I liked how the flight was on time and short"
Cons: "I didn't like the fact that the plane was small. I am 6 foot and it was extremely uncomfortable to sit in the seat for only an hour"
Pros: "Nothing about this flight was good."
Cons: "There were delays and every united staff member I interacted with seemed less than thrilled about their job."
Pros: "The fast flight"
Cons: "No leg room kind of cramped too"
Cons: "It was not a good experience at all. Honestly, I wanted my money back. I sent United this letter, but no one is gotten back to me yet. Hello, my name is David Larkins. I have had literally the worst airline experience of my life today with United airlines. With confirmation number BS2EL9, my flight was set to go from Atlanta to Burbank, with a connection in San Francisco. The flight from Atlanta was delayed about 10 minutes, however, they assured us that we would arrive in San Francisco at the correct time of 9:39 AM with enough time to get to our connecting flights. They lied. Whereas we did arrive in San Francisco at around 9:39 AM, the plane taxied for approximately 15 or more minutes before letting anyone off of the plane. Still, I ran to my connecting flight before it left the runway at 10:10am. However, I was not permitted to step onto the plane by the fellow at the gate at the time. He told me that because boarding time was over at 9:55a, he would not let me step on the plane even though it was still on the runway. I was upset. I went to customer service and explained my situation to them. Speaking with a girl named Krystin S., I explained that I really needed to get to Burbank on time, before 2 o'clock. Today, I had a final for school, a meeting, and interview with a job, and I had to drop my dog off at the vet for an appointment which costed around $150. Krystin told me that there was nothing she could do, and offered me only a meal voucher. I was offended, and declined the voucher. I then spoke to customer service and they told me there was nothing they could do after informing me that the flight that they switched my flight to was delayed yet another hour and I would not arrive until 350pm. This is absolutely unacceptable, and I need a remedy. Far larger than a simple meal voucher. I have lost more money by missing my flight to Burbank because of the Atlanta airport lying to me then the flight was even worth. Also, I requested to speak to someone, but the representative on the phone said they didn't have a phone number to speak to anyone which adds to the cumbersome nature of this issue. Please contact me back, as soon as possible. I'm very upset at the situation. David Larkins"
Pros: "The crew and gate personnel were good. All aspects of the flight were good with one exception mentioned below."
Cons: "I was in seat 17b, behind me were two preteen? Children apparently traveling alone and they were obnoxious. They were loud and continuously banging on my seat and the gentleman's seat next to me. At one point they fought and one let out a very loud howl. The gentleman and I both had to turn around and give them looks to try and quiet them but that didn't really work."
Pros: "While we were stuck at the airport they gave us soda and snacks"
Cons: "After all that they couldn't even give us tv to watch complimentary. I would say that the 8 times I've flown united the flights been delayed at least 5."
Pros: "Crew was great"
Cons: "Space was very tight, but I pretty much expected that, going to a small airport"
Pros: "Had to wait 2 hours on the plane because a port was not available."
Pros: "Everything was great! :)"
Cons: "As I am sure you already know and probably have heard many times, those seats sure are narrow! :("
Pros: "Fast loading and effect attendant"
Cons: "The delay of 1 and 1/2 hours caused us to miss the next flight. We called United to report the delay and they promise us the next flight was going to be held. They didn't. Don't make promises you can't keep."
Pros: "Went as expected"
Pros: "We were delayed leaving Barcelona causing some anxiety about making the connecting flight at Washington Dulles. We made it!"
Cons: "the crew, especially one sour faced woman,with long hair who was always occupied with her tablet, kept missing me when distributing refreshments. Very old movies offered for entertainment, my headphones didn't work. The smell of the breakfast rolls which had been heated up in their paper wrappers, literally made me nauseous and I had to throw up in the restroom. The take off was delayed causing me to miss my connection to SNA in Houston."
Pros: "Very nice flying out of Bradley. Flight was ahead of schedule (weather, of course, helped) Pilot was helpfully informative and friendly. Crew very pleasant."
Cons: "It was delayed 3 hours"
Cons: "The free snacks were extremely salty. During the second leg of my trip, I chose to forego them. Other snacks were available for a cost."
Pros: "Polite good seats good service"
Cons: "Left 30 minutes late"
Pros: "The pilot handled the flight well. The flight attendant was exceptional."
Cons: "My flight was delayed an hour & a half"
Cons: "The United Terminal at Newark is hideous and United should be ashamed to be associated with this poor quality. The airport is a construction zone at best. The aircraft is tiny, cramped and inadequate."
Cons: "We got on board, waited 20 minutes. Capt said it was a bad reverser, and we were waiting on paperwork for 15 minutes. Long story short, they make us leave the plane after 2.5 hours. Then we wait in the airport for another 2.5 hours. I missed my connection and spent 10 hours in Chicago."
Pros: "It was a routine cross country flight! Smooth boarding, deplaning and good service from the Crew."
Cons: "Had to navigate stairs"
Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"
Cons: "slow departure no A/C on the plane for an hour wifi broken"
Cons: "Limited leg room"
Pros: "On time"
Cons: "The way they board the plane is rediciulous, this 1-5 boarding process is horrible."
Pros: "They boarded is quickly"
Cons: "Plane was delayed on runway for over an hour. When the passenger next to me asked the lead flight attnd about her connecting flight the attnd was extremely rude and of no help. Any ? was answered with "well just look at your united airways app". Then later I asked what gate we were coming in on and her reply was "the capt just said it". I replied saying "sorry I didn't hear it" and again the flight attnd answered "look on your UA app". I don't usually fly UA so I didn't have it. Overall she was short, snarky and rude with ever reasonable question asked. No one was rude to her but her attitude was shocking. I travel quite often and have never seen an antd speak or act this way to passengers. I understand things get stressful, but I def won't be flying UA again if this is the way they allow flight attnds to speak to customers. She way beyond rude and lazy and I hope the girl she was training doesn't pick up those traits either."
Pros: "On time clean and friendly staff"
Cons: "I booked my flight 4 months in advance. I arrived at the gate 30 minutes early and was told they overbooked the flight. They did nothing and coulndnt explain anything."
Airlines flying from Jackson to Nova Scotia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Jackson to Nova Scotia
Masks required on board, masks provided on flights from Jackson to Nova Scotia
Social distancing seating
Middle seats unavailable to book on flights from Jackson to Nova Scotia
Testing for antibodies, testing for symptoms for flights from Jackson to Nova Scotia
Waiving of change fees. Search flexible flights from Jackson to Nova Scotia