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So far one of the good one , whenever I go to Korea , I always use Korean airline .

They had the same movie choice as my previous flight, not much of a choice, movies were not up to date, music was uninteresting. Other than sitting on the ground for 40 minutes after boarding the plane, with pilot telling us that they couldn't load the plane because of rain, (bullshit) We finally got into Bangkok of course 40 minutes late.

Will try never to fly Delta international again. Flight delayed and staff completely inept in dealing with it. Would not communicate, rude, completely disorganized. Once we reached Seoul the staff there had no idea what to do with us and led us around the airport from one pointless line to another. They were clearly not told how to manage the situation even though they had hours to make a plan. Never again.

They texted me my gate number and then they texted me again it’s now boarding but in different gate, and the gate was so far from the gate they texted me earlier. I have to run just to get to my flight. They always do that.

The crew and my luggage was still pretty good after a long flight. They take good care of the luggage.

Really good! I like all the crew, they were so nice and very efficient.

My flight with Korean Air went quite well, I've flown with them for many years and have grown accustomed to their great service.

We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.

Everything about Korean air is great, hands down! Will always prefer this airline from other carriers.

Ford not that great the seat not to big for leg room like other airline

The Frankfurt airport is just not that easy to get around. Having to get from one end of the airport to the other when it was not well marked was a challenge. The flight itself was fine. I would fly with United again.

Delayed over an hour due to paperwork not being filed correctly. Forced to change planes.

Awful, rude staff. Their abrasive comments are unnecessary. Most seek a frictionless experience and will cooperate if you ask. Additional childish bullying of customers is not acceptable or tolerated. We had the same problem with our departure flight. We will never fly United again.

The plane used to go to Chicago was a bit outdated and needed a refresh

Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.

Flight was delayed due to weather and clogged toilet. Had to deplane. Flight was 3 hours delayed. Crew was awesome and offered water and snacks.

Extremely uncomfortable sitting in a small space for 2 hours, especially for older people. Understood it was circumstantial.

Shout out to the check in counter staff in Richmond. So pleasant and helpful with ticketing and seat selection.

The check-in and passport submission was complicated and repetitive, due to the poor communication between Air Canada and United. There should have been a single set of instructions and a single questionnaire that provided the data for both airlines.

Both flights were late by about 30 minutes .. Other than that, everything was ok..

Not having a screaming baby in my row the whole trip would have improved the experience.

Better boarding process, but not the fault of the airline… people are dumb.

No issues at all! Seats are small with very little leg room but it's what you expect from a low budget airline. I would definitely use them again.

Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.

Don't fly westjet if you help it. Incredibly bad system/app, does not work. I have to fight westjet now for money back on goods I didn't receive and hotels because of delays. Extremely stressful flying westjet. For the cost of the plane tickets I felt utterly robbed. I also feel bad for the under paid staff at the westjet help desk who have to deal with so many ripped off and angry customers. Companies should not be allowed to operate like this! I don't know how they get away with it?

The flight was on time - which is good. But pretty much every other aspect of the experience was bad. They charged 55$ for a carry on bag!

It was my first experience with westjet and it is really awesome to travel with westjet. I highly recommend to everyone.

Flight was old and the seats were not comfortable at all. They made me pay 55$ to take my carry-on bag onboard.

I liked absolutely NOTHING, Westjet is the worst airline in the world, they should be ashamed, they treated me like dirt, let's put it this way, I am truly pissed off. If anyone cares about my experience someone should call me so I can tell how bad my experience was, what a shame

Westjet is the worst airline in the world, they are absolutely terrible, there are to many things that happened that I can't explain in this message, I would like to talk to someone about my ordeal. I am partial handicapped and that I can only walk a short distance, I calculated how far I walked and it was more than a kilometer, the pain is so bad today I have to go to my docor, they told me there was nobody available to take me to my gate, this is just one instance. This is not finished yet, I need to contact westjet and let them know about my trip from hell

Not on time. Only water for a beverage. Crew did not even pick up empty water bottles!

Terrible. Frequent last minute flight cancellations with terrible rebooking options!

I was good overall. The boarding was on time and the crew members very accommodating. The pilots were very informative and experienced. The flight was excellent. One of the best take off and landed I ever had, it was very smooth and control.

Orderly boarding. Passengers should be made aware that no food is being provided

Boarding was very orderly. People should be made aware of what food is being offered when booking is made

My place was cancelled at the last minute throwing my traveling schedule off. I barely made it on the last ferry home.

Nice larger plane Good take off and landings Very comfortable seat Great staff. Caring and helpful

Seats uncomfortable There was an incident with plane Engine Pilot was reassuring. Good pilot We landed late because of this Fire engines on landing were just Protocol

Lines at gate boarding is messy. It spills into traffic which causes other travelers to snake around the boarding passengers. Need better traffic control.

Crew was rushed to get food out and left trash for a long time on our tables.

Both my flight to Germany and my flight from Germany to the USA were delayed which caused me to miss my connection and additional stress. I had to stay overnight in Chicago, compensated by the airline. All very frustrating. We sat in the runway in Germany for over an hour? Which was never explained and caused the additional day of travel.

Boarding delayed 1.5 hours. Ended up sick because of all the delays and lines waiting around airport and boarding.

My connecting flight was cancelled then delayed for four and a half hours with a €20 voucher for my trouble. I think that is an awful apology because the next flight they put me on was horrible. It was overbooked, the flight attendants were of absolutely zero assistance (embarrassing actually) and the transportation shuttle to the plane was as hot as a sauna. Terrible!

Mechanical problems had to be fixed after all the passengers were boarded, and kept on the plane for over close to two hours with no air conditioning. Did not have enough snacks for everyone to distribute. Also, the movie screen did not work and no-one seem to be interested in helping us fix the problem. And the last, two people from our family got severe food poisoning. Arrived Atlanta 4 hours later than estimated 2:35 pm landing time. Deeply disappointed in Lufthansa, since it has been one of our preferable air companies to fly with.

The flight crew, the on-plane service, and the food were fine. The seats lacked cushioning and were uncomfortable compared to other planes from recent flights. The plane was initially delayed one hour and that expanded to 1.5 hours. When we boarded, there was insufficient room for our carry-on bags, which added more time to disembarking from the plane. It appeared the Air Canada staff or the Toronto Airport staff were less than competent to handle whatever the issue was that caused the delays, which was never communicated.

They failed to make sure all luggage made it onto the flight. I had to spend a week on vacation with no clothes.

When I got to the airport, the airline lost my reservation and couldn't give me a boarding pass. I had to sit with the travel center for an hour until they could figure out what was going on. I thought I was going to miss my flight.

Boarding was haphazard after people with small children or walking difficulties

Due to flights being delayed, we missed our connecting flights and we were flown to a different airlines and we end up losing our luggage's.

In general the flight was good, for me the only issue was I couldn't connect to the Wi-Fi