I’ve been delayed for two days and I’m still stuck in Honolulu tired spending money
I’ve been delayed for two days and I’m still stuck in Honolulu tired spending money
1.5 hours late departing YVR for a 14-minute flight. Packed waiting area. Full plane. Families with tired, screaming kids. 40-minute wait for baggage at YYJ. For a Dash-8. Obviously there was some kind of breakdown but there was no communication from anyone. Most of this was not WestJet's fault but it was an unpleasant night overall. I fell asleep in a chair waiting for the luggage carousel to start.
flight changed by airline. then could not check imto mew flight because kiwi had messed up the reservation. still waiting to depart…
Good. Really crowded and busy. Going to Winnipeg plane was crowded and seats very narrow Now I remember why I dislike flying 😈
Having a lot of delayed flights on West Jet, however things always work out. So no complaints.
Three hours on the tarmac before a four hour flight. I was hungry given the long wait, yet still had to pay for food service
I had planned to watch the Westjet entertainment for the entire flight however, because the seat mounted outlets in our row did not work.
Not a bad flight but our priority tagged luggage was the very last to come down the carousel.
The flight itself was good, the departure process was a little chaotic but once on the plane it was fine. The carry on luggage amounts is ridiculous. My husband’s suitcase was left behind in Kelowna. We could see it sitting there with our airtag. It was put on the next plane 6 hrs later but it was not delivered until the next afternoon. Unfortunately we had a business meeting Friday morning so he had no change of clothing for that.
Westjet cancelled the flight and I had to show up at the airport to rebook it, losing 2 days of my vacation, and no compensation, a crappy itinerary with no extra legroom which we paid for, no ability to use the lounge passes we paid for - basically a crappy experience. Not a reliable airline if you have a big trip planned.
Headphones for the movies have too much bass and can't be adjusted. Almost impossible to hear. Great movie selections but can't really watch them because you can't hear them. Also the system is very slow.
There was no entertainment at our seats. The flight was comfortable and we had leg room. The snack we had was really good.
Economy seats were surprisingly comfortable, and snacks not too bad. Checked luggage arrived at destination without problems. It was annoying to wait until last to board as lowest-tier seats but understand it’s difficult to gauge when loading a full plane At least checked carryon luggage seemed to come off first. Annoying to have to use app to order food/drink when wifi availability didn’t allow time for it. Advance communication would have helped Food on menu seemed highly processed and unpalatable, overpriced and over packaged. So maybe a good thing to have missed chance to order
The staff were so kind and helpful. We flew back from NY with another airline and it was horrible. We will always stick with Air Canada as everything was far better!
A 2 hour delay because they couldn’t fit some oversized cargo in the small hold doors of an Embraer! Surely they know the sizes before attempting to load it?
The wifi I paid for did not work. The seats are tight.
There were no free snacks…little pretzel bag or cookies like we had on our flight out.
It was good except it was quite delayed arriving to Newark.
The seats are comfortable. Flight was comfortable and on time. Love the format of the map (so different from United.
Overall everything was fine. This leg one of suitcases got smashed badly, and the airport employee told us to call the airline when we got home... No you have to get a file # at the airport or the airline won't do anything for you. That was on me for believing him and not necessarily the airlines fault.