They changed our flight from a one stop 3 hour layover to a non-stop. Saved us hours and got us there sooner.
The ground crew did not supply drink or snacks during the layover in SFO. So there weren't many options. Otherwise, it was all great.
The check in Process was a bit slow. The flight was smooth and comfortable,
The flight was fantastic. All the crew staff were wonderful. Everyone was so friendly and they went out of their way to help make it such an enjoyable flight! I think on such a long flight there should have been some food given. Even cheese and crackers and maybe some cookies!
Plane seats are comfortable and seemed more roomy than others I have been on. Playing was clean and flight crew friendly. Passengers who have a connecting flight should however be allowed off the plane first
6 hour flight, just crackers and drinks. No WiFi, no tv, and tight seats. Just like every other airline.
Upgrading from premium class to first class caused me to almost miss my seat on the flight. The system “un checked me in”. So I not only lost my first class seat, but my premium seat too so I alsmot didn’t have a seat on the plane. The app did not let me know as it was showing my seat assignment all the way up until boarding began. This exact same thing happened to another passenger. And to top it off, I now have to jump through hoops to get my refund. Awful experience with Alaska, I don’t intend to fly with AA again unless there are no other options.
Very satisfied with the trip, using Kayak and Alaska Airlines.
How can we get assigned an A seat when booking a flight ?
Our flight was delayed BY 6 hours and the reason it was delayed because they needed a part which made me be worried about the plane. They did not have any TVS. Add the seeds and this was a very long flight. But they also only offered snacks, and even after we waited the 6 hours of being delayed with that, we still have to pay for drinks. If we we wanted one
Flight delayed missed connecting flight crew not very helpful very frustrating customer service
Our biggest complaint was a major schedule change that was not communicated to us in any way. Luckily the time change went later not earlier so we did not miss the flight. Our email addresses and phone numbers were on file but we received no email no text message no nothing. Short flight so not much to say.
The check in was quick but the counter person didn’t inform me that the flight was delayed. I was also not informed of the boarding gate. When the plane landed there was a mixup at the gate with the ramp crew which delayed the flight further. All in all the experience didn’t meet the standard I’ve come to expect from WestJet
Again, flight was late. It’s expected of this airline now i guess.
Counter representative refused to check my luggage despite paying for it in advance
Delayed 8 hours, This is the 2nd time in a month that my flight was not on time.
Do not fly on WestJet if you have a connection. It failed to integrate with my connecting Delta flight and I almost missed it.
The experience was good just the upcharge of over a hundred dollars was not cool.
Good, a bit cramped in the seat as my neighbour was a bit large
There was a man who was very rude at boarding. On the other hand personal bag measuring box is too small compared to USA airlines,
