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— British Columbia

18 Feb — 25 Feb1

Return

1 adult

Economy

0 bags

From?

To?

Low season	January
High season	May
Average price round-trip	C$ 254
Good deal round-trip	C$ 254

Best time to beat the crowds (8% less expensive on average)

Most popular time to fly (11% more expensive on average)

(avg. price over the last 2 weeks)

or less

7.9

DeltaOverall score based on 30294 reviews

8.1Boarding

7.8Comfort

8.5Crew

7.8Entertainment

7.5Food

Airline reviews

Boarding was a mess

Read more about Delta

Boarding was a mess

Pros: "Very nice crew, quickly boarded and smooth flight!"

Pros: "Not much - the snacks"

Cons: "Everything."

Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Cons: "Seats are tight"

Pros: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."

Cons: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"

Cons: "Provide earphones or headphones"

Pros: "Everything except the delay was fine, not extraordinary."

Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."

Cons: "Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights."

Pros: "Nothing"

Cons: "13 hour delay"

Pros: "Good service great aircraft"

Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"

Pros: "The crew was great and the seat was good"

Cons: "Our flight was 3 hours delayed"

Pros: "The crew were nice."

Cons: "We could have used more legroom between the seats."

Pros: "I love all the complementary stuff on flight"

Cons: "Better ear buds"

Pros: "Almost 3 hours of delayed"

Cons: "Almost"

Pros: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"

Cons: "No delay"

Pros: "Never made the connecting flight."

Pros: "The booking in staff person was positive and friendly. I was disappointed that the system would not allow me to be placed on the upgrade list as a silver Velosity me mm ber partner to Delta."

Cons: "Departure delayed by 1hr30"

Pros: "The flight was smooth and the crew was very professional"

Cons: "Have wifi available"

Pros: "Quick boarding process"

Cons: "Wifi stopped working halfway"

Cons: "Seats are so small. Flight was delayed."

Pros: "Check in was on time and efficient, crew was kind, we arrived early"

Pros: "Helpful staff"

Cons: "I didn’t have anything negative to report regarding this flight."

Pros: "No issues"

Pros: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."

Pros: "Crew"

Cons: "No upgrade"

Pros: "The seat was comfy foe the whole 20 min flight"

Cons: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"

Pros: "On time."

Pros: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"

Pros: "I was rerouted."

Cons: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."

Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"

Pros: "I liked the cabin interior and the inflight entertainment system."

Cons: "The complimentary fruit slices and cheese gave me servere food poisoning (strong symptoms for 36h+). The flight change (added fuel stop an hour before takeoff) showed in the app as canceled flight and disabled the boarding pass. And the several times at the gate verbally advertised on board WiFi didn’t work at all. Not a good expierence."

Pros: "I love the snack choices and that entertainment was provided."

Cons: "Barking dogs. 4 around us! Middle seat."

Pros: "Good seat"

Cons: "Delayed by 1 hr"

Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"

Pros: "No complaints. A puddle-hopper to a yes."

Pros: "All that one would want."

Pros: "Delta made the experience great"

Cons: "Flight was delayed almost two hours"

Pros: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."

Cons: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Pros: "Plane arrived early"

Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."

Pros: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"

Cons: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."

Pros: "Smooth flight."

Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."

Pros: "Comfortable seats and incredible kind staff"

Cons: "No food, drinks, or entertainment. But it was an extremely short flight."

Cons: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."

Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."

Pros: "The crew kept it together even though the situation was stacked against them."

Cons: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."

Too many delays from start to finish of the trip

Pros: "It is a no frills airline. Cabin crew were friendly."

Cons: "No entertainment, no food"

Pros: "Overall not bad at all :)"

Cons: "All was good"

Pros: "This was an older plane with no upgrades including no Internet and the very small poor quality Monitors in the back of the seat in front of each passenger. The seats were very uncomfortable. The transfer in Vancouver after customs involved going outside in the cold to and from the bus. There was no warning. The customs area red jacketed help personnel told us that it was just as fast to go throught the general customs are instead of using our Nexus cards and this turned out to take forever. So very disappointing."

Cons: "Better communication at all levels. Remember that the overall strength of a chain is only as strong as its weakest link and this trip had many weak links for us making it a challenge."

Pros: "The crew were excellent. The seat was not very comfortable - it had a very firm seat cushion. The flight time was about 5 hours so it was OK. I adjusted to the feel of the chair. We had seats next to an exit door so we had more leg room which was nice."

Cons: "The seat was not very comfortable. The seat cushion was quite firm. I sat for 15 hours on a Qantas seat which was quite a bit more comfortable. There was no onboard entertainment unless you had a cell phone and could download the West Jet app. I was spoiled by my flight with Qantas from Vancouver to Sydney. They had touch screens on the backs of the seats so you could choose movies, radio, games, and flight info and the seats were much more comfortable."

Cons: "baggage tag system at CDG Pairs was lame"

Cons: "Entertainment was poor. Lost reception on most channels and audio was poor/ awful. Connecting flight from Toronto to YVR was late as as result of leaving late from NFL. Better scheduling."

Pros: "Every thing"

Cons: "Nothing"

Pros: "Very informed process of why delays were happening."

Pros: "Fantastic crew!"

Pros: "Crew were genuinely always smiling"

Pros: "Seat was uncomfortable because of the head rest that is attached to the seat. However the staff and crew were friendly and helpful."

Cons: "Better seats"

Pros: "Didn’t make my flight"

Cons: "If the app didn’t send me a message saying my flight had been delayed when it was in fact on time."

Pros: "The crew was very nice"

Cons: "Seats are uncomfortable and there’s no tv for entertainment."

Pros: "This flight was fine. It was utilitarian. Did not stand out one way or another."

Cons: "Serving with patience. Not being late all the time for boarding and for off-boarding."

Cons: "Choosing my seats without paying extra."

Pros: "I had an unexpected upgrading to a premium seat, that was great for food, wine, & comfort."

Cons: "It was cold, I wish they offered blankets. We also had a delay once we landed, watched another plane come in & disembark while we waited. And there was a huge luggage delay of 45 minutes while we all waited at the carousel for our bags. I’ve never had to wait that long before."

Cons: "Charging customers for meals on a transatlantic flight is a terrible way to nickel and dime your customers for the most basic provisions. Not all travellers carry accepted credit cards, including the woman sitting beside me. Because it is so common (formally standardized) for airlines to provide food on longer flights, many travellers assume their WestJet flight will the same and arrive unprepared. I normally love WestJet for their customer service, but these flight attendants talked down to customers with legitimate questions. I am choosing another airline for my next international flight, although reluctantly so - I hope to see some changes from WestJet for a more comfortable flight."

Pros: "Sensible ticket price"

Pros: "The staff were super helpful and friendly, and the accommodations were clean and decently comfortable!"

Cons: "The food was very pricy and not that great. Also the boarding took a long time and seemed a little unorganized."

Pros: "The flight left on time, boarding was orderly, I got a window seat."

Cons: "The seats were uncomfortable (very little leg and arm room, chairs didn't recline at all), WiFi was unavailable."

Pros: "Great service when checking in. Flight on time and comfortable."

Pros: "I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. There was no rain until after we were due to depart! Not enough fuel as loaded so after circling the had to land inYYZ ZTO REFUEL. Seats were uncomfortable, with hard spots like springs that did not give.I did not like being told flight duration by ground crew and pilot that was wrong. They said it will board at x hour and flight Mie is 4 hrs 20minutes. That makes one think departure plus flight time equals arrival. NO ONE MENTIONED OVE 1 hour taxi time. Getting in four hours late, BTW the rain delay was not really accurate. T"

Cons: "Haven’t yet reached our destination, it’s our honeymoon and would have hoped to have got ther by now instead of which we are having to layover in Vancouver until the next flight because of delays on first Leg of journey we missed connecting flight"

Pros: "The crew was kind when they gave me an extra bag of pretzels to calm my rolling stomach on a flight that while over 4 hours long does qualify for even a decent sized bag of pretzels."

Cons: "I think the seats on westjet are ridiculous, are they smaller than other planes. I was practically in the lap of the person next to me. I'm 5'7 and I couldn't even rest my head on my knees to stop the extreme motion sickness. I couldn't even finish my flight today because I couldn't stand the nausea and I couldn't rest in a seat 2 sizes too small for a regular sized person. I had to lay down and when it didn't subside I had to find accommodation. I will never fly with westjet again. But thanks you know for the pretzels."

Pros: "Thought the flight left a little late, we still arrived on time."

Cons: "The seats weren't that comfortable. Though I'm not fat there was little room to move left or right there was however ample leg room considering I'm fairly tall. Though the flights are quite expensive no meal is included., only drinks and snacks."

Cons: "It took several hours for the decision to be made to cancel our original flight from PV to Van, and when the final decision was made, the complete lack of sympathy or communication came as a shock. No one informed us why we were moving to another terminal or that our flight had actually been cancelled and we would be staying another night in Mexico for another two hours. Getting our hotel voucher and transportation to the venue took another several hours. (Sorry Westin, but you also receive poor marks on your food services. Your front desk people were great though!) The following morning we were not informed that there would be no food service on the flight, so my kids were starving by the time we touched down in Vancouver. The ordeal was exhausting and when we finally arrived in Vancouver we almost missed our connecting flight because of a huge error in off-loading our luggage. It shouldn’t take over an hour to receive your luggage. Again, the communications break down led to hightened anxiety and stress. The whole horrible journey home with WestJet made the loveliness of my actual holiday pale into the background. I was very disappointed in WestJet as I’ve had fabulous experiences in the past. If possible, I will avoid flying with them again any time soon."

Cons: "The washrooms had no water from their taps"

Pros: "The flight and the seating was comfortable. Food served was fine too."

Cons: "Well, they mixed up my check-in luggage during transit. As a result it got delayed and I had to spend the night without it. Although, I was informed about this miss when I landed in Vancouver, the team did not seem to feel particularly bad about it. Also, the process of getting reimbursed for the predefined expenditure allowance needs to be more efficient. Ideally, in such cases, the airlines should not only refund the check-in fee, but also provide a prepaid card to make any urgent purchases. Their current process requires one to bear the expenses initially, scan/click and send the original receipts and await a response from their baggage team. I am waiting to hear back from them on my submission."

Pros: "I liked the stewardess. She was very friendly and funny. I was booked for row 2 isle seat, first on first off.. No one else with me , had the row to myself. Comfortable seats. It was the Plus seats."

Cons: "No entertainment on board. You had to have already down loaded West Jets app. Didn't know that. Last time I flew WJ there was intertanment. I asked before I left Canada if there was in flight duty free. From LAX to YVR. I was told yes. So didn't purchase any. Only to find out, a big fat no. Haven't for quit awhile.Super. Landed at YVR, went to WJ to find out about luggage. Told me I have to get a hold of Qantas. They had nothing to do with it. Went to Qantas was sent to a place that was closed. Two days later got a call from WJ asking why I didn't pick up my luggage. I told him the story. He kept saying why didn't I go to them. Because I was told it was Qantases fault. Got luggage 2 days later, damaged. I'm thinking maybe the case fell off the conveyor belt while loading in Melbourne ."

Pros: "it was on time"

Cons: "it was a very noisy flight with a lot of children. Asked the crew to let me have tablet for 9.99$ but since I am a tourist and have no credit card they could not sale it to me."

Pros: "Great food glad I preordered. Great flight and crew"

Cons: "Didn’t know I needed to download the WestJet app in advance - wish there was a way to download it locally from a server on the plane and/or receive a message in advance suggesting to download. I have now downloaded it after I got off the plane and looking forward to trying it out on the return flight"

Pros: "Our flight moved up one hour from our original booking, which wasn't ideal, though we were rerouted, transferring in Calgary rather than Vancouver. This should have saved us time, so we didn't mind."

Cons: "But then we sat on the tarmac in Toronto for an hour and a half, which cause us to miss our connecting flight in Calgary. In the end, we got home later than planned. The flight was fine, but the changes and delays were frustrating."

Pros: "Seats are fairly comfortable. Everything mostly went smoothly."

Cons: "Cannot use the in-flight entertainment system due to not having the WestJet app. Not able to download the app in flight. WestJet should at least provide a $0.99 internet option for 5 minutes, or allow free internet access to the App store for a few minutes to download the WestJet app."

Pros: "We took off, we flew, we landed and walked away."

Cons: "5hrs and 9min flight time. Add boarding and alighting at the other end - adds up to over 6 hours travel time. WestJet will supply you with a coffee or tea and a cookie, pretzel or cheese stick packet. Wow! You get to watch fair selection of movies etc on your own phone or tablet - IF you have downloaded the app BEFORE you leave the terminal.Wow! If you need to wait for the bathroom the stewardess tells you to wait in the aisle behind row 3... really? So I can't just stand here in the galley and wait... no sir, behind row 3. Best advice - fly Air Canada - these guys do not deserve your money!"

Pros: "I had my mom who needed wheel chair assistance, and an agent helped push her and made sure she was comfortable. I couldnt have asked for anything more. Very appreciative of the considerate service and help."

Pros: "Nothing"

Cons: "The pilot on the Honolulu flight to Vancouver left some documents at the hotel and he had to go back to get them therefore delaying our flight to vancouver. This caused a lot of passengers connection flights delayed and rebooked to another flight later on that day. No apologies or compensation of time wasted was given. Food vouchers would have been nice. The new boarding passes provided also pushed most of us passengers back to the last seats at the back of the plane.. which was a very uncomfortable experience."

Pros: "Quick and efficient boarding"

Cons: "No tv screen"

Pros: "The crew was very helpful."

Pros: "It was a comfortable experience, the flight crew were attentive and friendly."

Cons: "The lack of space beneath the seat in front of me can be frustrating, especially when one is required to push their small bag underneath it."

Pros: "Safe and peaceful flight"

Cons: "A little bit late"

Pros: "Didn't realize that I had purchased a Wrstjet Plus that slowed me to get work done"

Cons: "Having to be re screened between LA flight and Victoria flight at YVR"

Pros: "Go from point a to point b"

Cons: "Westjet will nickel and dime you for everything. Did a +9h flight from Vancouver to London and no meal is included during the whole flight. They keep trying to upsale you for everything. Not only is the food expensive it is also real garbage. Flight was delayed by 75 minutes and nearly missed my connection. Of course no checked baggage is included in your already expensive ticket. You have to fork in another 30$ for the privilege of checking luggage. WestJet pretends to offer 200-300$ cheaper plane tickets compared to the competition, but this is false. I found plenty of other flights for same or even cheaper prices with quality airline companies like Lufthansa or Air Canada that include a meal and checked baggage and other perks, but in my case I had already booked. I really recommending you looking for other airline companies for any flight that is not short haul. WestJet's slogan is an airline company with owner that care... Whatever the hell that means. Maybe someone can explain? WestJet brags about it's outstanding customer service while at the same time cutting every corner possible on service. Kind of a contradiction."

Pros: "Haven't flown Westjet in years. Don't know why but I don't have sore kneecaps, was served great coffee, the stewards always smiled and had funny things to say, and the gate keepers were happy and honest. I'm going to be a frequent flyer now for sure."

Cons: "I didn't like....um....nope. no complaints"

Cons: "I'm a bit disappointed by the services provided by Westjet: 1) I never received the confirmation of my fight/booking from Westjet; 2) I was not aware that the connecting from LA to SJ and SJ to LA were operated by different companies therefore I was not able to check in or even to check the gate information at the airport. I almost missed my flight from SJ to LA in the early morning 3) at the SJ airport, I was not aware that the flight from SJ to LA was operated by Delta not American airline. However, the Westjet customer services 1-888 number listed in your Kayak confirmation was not a correct number. I even tried to look up another customer services number of Westjet by searching the Westjet website, the number I found was not in service neither. I almost missed my flight from SJ to LA 4) At the LA airport I was told that I was not able to board the flight because I did not have the Canadian ETA. they said they would pull my checked luggages and flight them with my re-scheduled flight and will be shipped to the final destination Vancouver, Canada. when I arrived Vancouver, both suitcases were not arrived with my flight. One arrived with my original flight and the second were missing. The agent could not even tell me where the suitcase was. Moreover, the second did not arrive the time I was told it should arrive. My second suitcase was not allocated even before I left Vancouver to Europe one day after my travel. 5) No one responded to the luggage services number provided in the document. I could only successfully login to the link for the checking the status after I returned home in Brussels. 6) I was told that the second suitcase will be delivered to my home in Europe by another company. Currently I'm still waiting for my second suitcase."

Pros: "Direct flight from my hometown of Palm Springs Ca to Vancouver Canada"

Cons: "Left late and I arrived 35 min late had to go through customs and didn't make it from international to domestic. Rebooked a flight 3 hours later for $75."

Pros: "Great crew"

Cons: "Entertainment system was playing up"

Cons: "They lost my sleeping bag before my backpacking trip forcing me to buy a new one and would not reimburse me."

Pros: "Amazing crew who made us feel very comfortable as we traveled with our 9month old daughter. Westjet stands out because of their commitment to service"

Nice new plane

Lost luggage as usual

Pros: "Non stop flight. Excellent departure time."

Pros: "I was in first class this time. The seat was comfortable for the flight of roughly 2-1/2 hours. We were served a continental breakfast that was filling and healthy with cereal, fresh fruit, Brie, soft crackers and yogurt. I'd rather have something simple but satisfying than something overcomplicated and possibly not that good. The crew was polite and efficient. I did have to use the lavatory at one point and I was happy that it was clean."

Cons: "The entertainment system was down, but it wasn't American - it was gogoflight or whatever it's called. I ended up listening to my Audible so it turned out alright, but on a 2+ hour flight, it could have been frustrating."

Cons: "My tv didn’t work my WiFi didn’t work and no beverage service"

Cons: "We had to wait for a flight attendant in Louisville going to Chicago, which made us a little late to OHare. Then we had to wait at OHare for another plane to leave. I ran from the one set of gates to the other, but I missed the boarding, even though the plane was still there. I was extremely disappo"

Cons: "Full flight, but exceeded expectations"

Pros: "Entertainment is great."

Cons: "Late and long flight, so bring your own food. Nothing to purchase"

Pros: "Would’ve loved if the flight from Louisville to Charlotte weren’t delayed 2 hours for mechanical reasons!"

Cons: "The flight could’ve waited for us instead of leaving on time for Allentown!"

Cons: "No window at the window seat"

Cons: "Didn’t make the flight because of previous flight was delayed"

Pros: "I was with Japan airline and they were amazing crew and amazing service with very good food"

Cons: "The seats and entertainment could have been better"

Pros: "Very attentive crew"

Cons: "Boarding gates"

Pros: "Crew was polite and tried their best to be helpful"

Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."

Cons: "Food options were just snacks. On a 4 hour flight? What??"

Cons: "Beverages"

Pros: "Friendly crew, excellent food options, very clean cabin."

Cons: "I had to pay for water."

Pros: "The service was great"

Cons: "That you have to pay extra for entertainment, that you have to have your own device, and that the food was mediocre"

Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"

Cons: "baggage damaged and lost"

Pros: "Chocolate ice cream and pot pies"

Cons: "To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight."

Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"

Pros: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."

Cons: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."

Pros: "Average but what we’ve come to expect from american airline companies"

Cons: "Nothing"

Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."

Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."

Cons: "Getting canned and put on a flight five hours later. Good job AA"

Pros: "I like that the flight left on time and arrived early at LAX."

Cons: "They ran out of breakfast. Seat configuration was 3-3-3 in economy and not 2-4-2 like on the JAL flight on the way to Japan. The level of professionalism is much higher on JAL in regards to the flight attendants than AA. The boarding process still needs a lot of work to be more organized (take a look at JAL as an example - they treat customers like kings and queens). Also, there was no way to get a seat assignment through the JAL website. That website looks and acts like it’s from the late 90s."

Pros: "Relatively quick embarkation process despite having to walk outside. Got us safely to destination."

Cons: "Those old turbo props suck big time. Not only everything looks dated but the engine drone and especially the vibration are unbearable. I have flown turbo-prop in Europe and they didn’t seem so noisy and transmitting so much vibration."

Cons: "Made us wait over 2 hours on the tarmac before take off inside the airplane."

Pros: "You get what you pay for. I don’t recall the fair but this was a bargain and we were safe."

Cons: "Not enough water served. More snacks please"

Cons: "Plane had not been cleaned"

Pros: "They did have lots of entertainment movies, tv shows, games"

Cons: "They ran out of food for the passengers. The loaded and boarded us and then we sat on the plane not moving for an hour or two, making the flight feel much longer. The seats were so tiny and uncomfortable. Made it hard to sit comfortably"

Pros: "The crew were friendly and did their job effectively"

Cons: "Lack of seat space Planes seemed old Minimal overhead storage room—carry on fits all other airlines overhead but struggled to get bag in compartment Also, no help from crew with this Seats recline nearly into lap of person behind"

Cons: "Departed late and missed connection due to an overage of fuel. The crew took an additional 45 minutes to defuel the plane of 8000 gallons. Wth?! Have to stay overnight in Chicago now."

Cons: "After being delayed without any explanation, I was told that I would not have my purchased 1st Class seat. To add to that I received no service In economy."

Pros: "Friendliness of gate staff"

Cons: "Nothing"

Cons: "I don't like the fact that American Airlines try to get me to put my small carry on bag below both ways in the cargo area it is against FAA to have batteries down there. I have 30,000.00 in cameras and they tried to get me to do this both times saying the bag will not fit. The Flight Attendant each time say that it fits JUST FINE! I'm going to try to avoid American Airlines as much as I can!"

Pros: "My flight wasn't completely full, so I had a row to myself. The pilot was excellent; takeoff and landing were very smooth."

Cons: "I had to gate check my luggage because of the small plane size. Had I had a shorter layover this could have caused an issue for me."

Cons: "The seats are so uncomfortable"

Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"

Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."

Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"

Pros: "Everything was fine except it was inexplicably late!"

Cons: "It was over 30mins late for no reason!"

Pros: "Courteous crew, easy experience smooth "get in and get out" process"

Cons: "Flight was late due to weather but that's beyond anyone's control obviously"

Pros: "Nothing, the worse experience I've ever had on a flight from the US Never AA again!!"

Cons: "Unprofessional crew!! The safety instruction was a mess, first it was on the big screen, totally black, only sound, then the crew started a discussion in the ail if the would do the safety instructions yes or no...in the end they did it without explanation what the were doing and in 2 minutes. Al three of them just did something. Rude and chewing gum crew, the dropped a salad bowl but not one of them was thinking about cleaning it up. The entire flight everybody walked over it in to the carpet. Friendlynes and service are two words that does not apply to this crew. From the first flight till the last flight AA made a mess out of it. Canceled our flight in JFK, no help or service, you are on your own when AA cancels a flight, after rebooking our flight we had a 7 hour stopover at Dallas, again no service, no voucher, no nothing. Then today with our return flight AA could not find our ticket numbers, turns out that when they rebooked our inbound flight they forgot to take over the return flight...cost us 2 hours and 10 minutes to check in at LGA Never, ever again with AA, even easyJet provides better service then AA does on intercontinental flight!"

Pros: "Glad AA offers a direct flight from Philly to Amsterdam."

Cons: "The flight left over two hours late, for reasons never provided. We were not alerted until after I arrived at the airport (thanks for the timely email, AA). I also dislike having to pay extra for a seat after I've already paid for the ticket!"

Cons: "There was no wifi"

Pros: "Gave us plenty of food and entertainment"

Cons: "the touchscreen for the inflight entertainment wasn't working properly - slow/unresponsive on the right side - and the announcements were deafening over headphones"

Cons: "The flight was late by 2 hours."

Pros: "I didn't like anything"

1st flight was late by 19 mins. Due to immigration and customs we missed by 5 mins and 2 even 2 flight was delayed my 20 mins still they did not took us. We had to Wait at airport for 4 hours. Really bad experience.

Cons: "The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again."

Pros: "Friendly staff"

Cons: "2 hour delay due to mechanical issue sitting on the tarmac."

Pros: "Crew were exceptionally good, friendly and helpful. Great entertainment system."

Cons: "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."

Pros: "Staff were friendly and helpful."

Cons: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."

Pros: "Really nice comfortable seats, amazing windows larger then usually with new technology. Food was ok. It was nice that crew constantly was offering drinks"

Cons: "This was a direct flight from DFW to Vancouver. 3.5 hours. Upon arrival in Vancouver we were paged to baggage claim and informed that our bags were taken off the plane and would arrive later in the night. Problem was, we were leaving on a cruise at 4:30PM. Our bags had two cruise luggage tags on each bag. When our bags were delivered to us 2.5 days later in Ketchikan, Alaska - The cruise tags had been torn off our bags. There were a minimum of 8 vacant seats and corresponding luggage not on this plane. I believe Air Canada had a chance to load more cargo and removed our luggage to make more room for the cargo. I will never fly this airline again. I had nothing good to say to anyone on our cruise regarding this airline. Terrible passenger service. The guest services said that 16 bags were delivered in Ketchikan from Air Canada."

Pros: "In flight attendance was excellent and we were nearly overfed with plenty of drinks, snacks and meals. It was nice to see both young and elderly ladies as air hostess. This is a strong statement in non discrimination on Account of age in employment. To see a red Indian lady among them was very refreshing."

Cons: "Dimming of the windows was not user friendly and we had to put up with bright reflected lights from clouds. On ground both in Calgary and Vancouver the wheel chair attendance was not at the same level as in Frankfurt where it had been given with paramedic competence."

Cons: "One of the washrooms was a disgrace! There was vomit or diarrhea or both on the floor and on the top to the toilet seat. No one bothered to clean it up. Also, my wife identified herself to Lufthansa that she has celiac's disease, yet when the food cart came by, she was informed that all she could purchase that was gluten free was nuts. We found out later that there was a fruit and cheese plate available. Also, it seems that there were few items available from the on board menu. Why bother even having a menu if many of the items were not available? Air Canada should be ashamed!"

Pros: "Flight was great. Check in not so."

Cons: "On March 18, 2018 Joanne, Kevin, and Allison Sheridan were booked to go from SYD to YYJ and only Kevin took off. We went to the airport and my daughter Allison was too anxious to get on as she had to leave her father behind. After she calmed down we went to get on the flight and the lady at the check in, (Onwsha) said it was too late and we could leave the next day. She changed my tickets on the computer and said if we came on Monday, March 19th there wouldn't be a charge but if it was any other date it would be $150.00 per ticket/person. When I arrived to check in on March 19th I was charged the $300. I spoke to Sharon Smith who was with Air Canada Customer Service Coordinator and I explained I was told something different by the customer agent. I told her if I knew that and I was told by Onwsha I would have went on the flight on March 18th but would not have checked the bags and just taken carry on luggage as my husband was still at the airport and he could bring them when he came over. Sharon Smith said there was nothing she could do and we had to pay the $300.00. It really has left a bad taste for me with Air Canada especially how many seats were spare and I was told something different from Onwsha. Thank you for your time. If any other details are needed feel free to contact me."

Cons: "Air Canada Check In staff were extremely rude and unhelpful. My flight was at 7pm and I arrived at 6:10pm because I got stuck in traffic. I had already checked in online, all I needed was to get my baggage tags and drop my bag off. Instead of telling me where to print out my tag, they made me stand in line to talk to the check in staff at the counter. By the time I got to the counter, it was 7:40 and there was zero chance of my bag being checked in for this flight with the staff showing me attitude. When I told him that all I was here before the drop-off time and all I wanted were tags and that his other staff just told me to line up without helping, he just said "you can buy another ticket for the next flight or leave your bag here and pick it up when you return from your trip." Honestly, the worst customer experience I have ever had!"

Pros: "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."

Cons: "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."

Pros: "The plane was clean and seemed very new. The boarding process was streamlined in an organized way. The entertainment system was okay."

Cons: "The plane was a huge B787 Dreamliner and the airline didn't allot enough boarding time to accommodate the hundreds of passengers that needed to get on and settle in. Because of this, the flight was delayed by almost an hour and many people missed their transfers. It seemed like an unreasonable lack of foresight to schedule only the standard half hour before takeoff to board ~300 passengers.On top of that, the flight was roughly four hours long (five with the delay) and no complementary food, even a small snack or two, was offered. The seats in coach were made to be decently comfortable padding-wise, but I felt more packed in like a sardine with the people next to me than on other planes. The flight attendants seemed extremely stressed and overworked, and I couldn't blame them."

Pros: "Great food and good space for economy"

Cons: "The flight from Phoenix to Vancouver was good except for the poor wifi when we were connected to the air canada wifi. Since there is no mini TVs on the back of the seats, you have to connect to their wifi to access shows and movies from your own device which is fine if it works. Tried to watch a movie which had huge problems connecting and the loading signal was on for a large amount of time. Once it had connected to the movie, it had restarted to the beginning about 25 times during watching it. Very disappointing and made it very unenjoyable. Also, right after we boarded, the pilot went on the intercom to tell us the ground crew had a gas spill and had to take extra time to clean it up which led us to sit on the plane for an extra 45 minutes and that led us to miss our connecting flight."

Cons: "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."

Pros: "The hot dinner was good"

Cons: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"

Pros: "Entertainment system has a bunch of varieties to keep you entertained for a 12 hour flight."

Cons: "The delays were horrible!!! Had 4 flights with them. Seattle to Vancouver, Vancouver to Beijing, Hong Kong to Vancouver, and Vancouver to Seattle. Seattle to Vancouver was delayed so long that we almost missed our connecting flight to Beijing. Because of that delay our baggage missed the Vancouver to Beijing flight and we had nothing for 2 days!!! It was a hassle to get some kind of compensation and just having to wear the same clothes for 2 days. Also the Hong Kong to Vancouver, and Vancouver to Seattle flights were also delayed"

Pros: "great service from start to finish would use again"

Pros: "Nothing specific to the airline- I just liked the 9 hour flight trine instead of the 10-13 that I’ve been on to reach other parts of Asia l."

Cons: "I had a total of 4 Air Canada flights- various staff members on all flights were rude and uninviting. It’s not like my husband and I aided for anything when they were serving; they all seemed to be noted to hand you a beverage from their cart! Food was horrible- stereotypical airplane food and such a disappointment compared to some of the other flights with other airlines I’ve taken to various parts of Asia. Also, who charges for alchohol on an international flight?! They also don’t have entertainment systems on their flights- you need to download their app before take off so you have access to 5 crappy movies. Seriously, pay $100 more and go with someone else."

Pros: "Knowing that there is not enough head-room for carry-on luggage, I joined to volunteer to check-in my carry-on luggage. Service agent at the counter is very helpful and great service attitude. I asked if they have plastic twistee so I can lock my carry-on luggage before check it in. Unlucky there is none. I hope Air Canada can consider providing this ( I got from Cathy pacific before at check-in luggage counter) since they may help re-assure traveler like me who don't prepare a lock for the hand carry suitcase."

Cons: "1) Flight delay for 1 hour - that is not good 2) Choice of movie are really limited - many are old and very very old movies even though are blockbuster 3) I bought carrot and celery stick; which are wet and in plastic bag => so I cannot avoid making the table wet too! Thought it should be in a simple plastic container => even though I agree to minimal use of plastic for environmental reason. 4) The insufficient headroom for carry-on really slow the boarding time and cause delay in departure. Need better idea to help with this. may be for those who volunteer to check-in their carry on, they get a coupon for priority to board next time?"

Pros: "Constant supply of food"

Cons: "No entertainment on seats"

Pros: "The waiting room before boarding was big and comfortable. Staff was very friendly."

Cons: "Children running around because there wasn't anything to do. Passengers ignoring no food and drink signs. A passenger had a nut allergy so no food could be eaten or served with nuts. I understand this serious health risk, but passengers need to be handed out free of charge crackers or cookies if they were counting on eating their own snack. Passengers were putting both their carry on and personal item in the over head storage and therefore there wasn't enough storage for those would only wished to store one item."

Cons: "Baggage hasn't arrived after 45 minutes"

Pros: "Overall a good experience. Had to pay for food but it was quite good so I didn't mind. Supposedly the crew were short staffed but I found them attentive and helpful and to be honest I believe the people who complained may have been a little precious."

Pros: "The on board entertainment was phenomenal. My kids LOVED that they could connect and play games with each other. The gate agents in narita were the sweetest people I've come across in a long time."

Cons: "Air Canada is pretty dang snobby for the most part. Im not sure when a rule was instituted that headphones can't be worn under 10000 feet, but my three children were targeted many times about their headsets... on the ear, boring kid headsets... and there were THREE adults around us wearing similar headsets that were not bothered. I am a single mother of three tired children and we were settling in for a long flight and I found the treatment very unnecessary and discriminatory. The food was pretty awful, lol. We ordered kids meals and none of my kids ate on the flight."

Pros: "Movies"

Cons: "Food was terrible especially for Prem economy. Chicken dish very bad. Difficult to get a second glass of wine with main meal."

Pros: "Flight was good. Left a bit late but made up time"

Cons: "Security took nearly an hour to get through even though it didn't look very busy."

Cons: "Our flight was cancelled after already waiting through a 3.5 hour delay. The inbound flight was delayed due to weather, and as a result, there was no crew available for our flight. This left us stranded at Pearson at 3am with no Air Canada agents available for assistance. After a two hour wait on hold with Air Canada customer service, we were told the earliest flight we could get on was two days later. Unacceptable. We ended up having to buy tickets with WestJet. Weather delays are understandable. Not having sufficient customer service agents available for assistance nor having enough crew on call is inexcusable and incompetent."

Pros: "Very helpful crew and staff assisting with golf buggy ride"

Cons: "It was horrible experience going through the Vancouver custom. Some one decided to random check a brown guy traveling alone. Okay, I get it. I give them credit for profiling me. But, I was very disappointed that they only know and follow the rules in their book. Dumping the luggage and wallet on the floor and then asked me to put everything back was not gonna help you find anything. They need to be bit smart and have some people skills. I mean a car salesman is smarter than this custom officer. I walked in for random screening with great respect for those officers but walked out with zero respect and maybe worse experience of my life. If you mistreat a innocent person just have a courtesy to say sorry or give them a stuffed canadian bear. We can understand!! One last thing for custom or border officers, treat the people the way you wanted to be treated."

Pros: "Air Canada ground crew where very good and helpful as where all staff"

Cons: "Plane was overly cramped, if you eliminate one set of seats and only had 8 across and less row, I think you would make great improvements to overall customer satisfaction if the seating was mad alittle more comfortable"

Pros: "The most important thing of course is that we arrived safely of course. The plane was clean, the staff members were polite."

Cons: "The seats were so small and terribly uncomfortable. I looked it up and it seems they are some of the smallest seats in the industry. They packed the dreamliner with more seats than it was meant for, making it really cramped for an international flight. Most people had to sit with their feet in their chair because it was so uncomfortable, and my knees were jammed up into the back of the seat in front if I put them down. And I'm only 5'7" so I can't imagine what it would be like for people 6' and above. The seats are hard, narrow and sloped at an odd angle. The bathroom design is poor - the lids of the toilets will NOT stay up and come crashing down on your back when you sit down (disgusting!!). I tried 4 toilets before I could find one that worked without the loose lid. Also the food was really inferior. It is the worst food I have had on an international flight, and I have flown many trips including Delta, Emirates, British Airways, Air France, Lufthansa, Singapore Airlines, etc. There was also a much smaller movie selection than I am used to. Overall it seemed like a budget airline and was one of my least comfortable trips."

Pros: "Nice friendly staff in the plane. Nice friendly staff at the airport, although very slow and getting confused easily. Need more training."

Cons: "Checkin process has to be SERIOUSLY reviewed and improved, especially for International travelers. Our boarding passes printed in Okinawa had to be REPRINTED in Tokyo for some reason, and we narrowly avoided a huge line to wait into because staff mistakenly made us wait in the WRONG lane. Note: on the way to Okinawa 2 weeks earlier, we had similar poor experience, but we only had to wait 5 min in the wrong lane. Overall ANA staff is very nice, friendly and smiling, but seems to get overwhelmed and confused very easily, and take FOREVER to do simple tasks that their US counterparts do 3x or 4x FASTER. --> do more regular TRAINING of your staff at airport counters !"

Cons: "had to pa for poor selection (the cheese "platter" ran out quickly :( )"

Pros: "I thought the overall service was very good. I like how well the crew communicated with the passengers and how smoothly everything went."

Cons: "The food (dinner: chicken with rice, breakfast: eggs) was ok, maybe even a little yummy, but could've been better (eggs where a bit too wet). I also felt like the movie selection was rather disappointing. A lot of not so great hollywood blockbusters."

Cons: "The check in counter was a mess. Though we had checked in online, it still took forever to check in at the counter as the machines could not print out the bag tags, then there was another line up for dropping off the bags. Those machines also could not read foreign passports though Canadian ones were fine. So we had to wait for our friends who were from overseas. The stewardess doing the announcements went so fast you could not hear her except for a few words, and she had a very strong French accent so it sounded like she was speaking in French all the time. But at least she was better than the pilot, whom we could not hear at all. The only word we heard was "cloudy"."

Pros: "The crew was friendly"

Cons: "Seats are extremely small and cramped. Temperature was too cold during the flight and there wasn't even a fan on so it was the cabin temperature which couldn't be adjusted. In addition No blankets or cushions were provided. The leg room was horrible. I'm only 5'5" and I felt cramped, so I can't imagine how it would feel for someone taller. also, no one checked bags due to the newly imposed fee so everyone crammed their luggage into the overhead compartments and many of us had no room to store our carry-ons and had to put it below our seats, causing even less leg room. the Hawaiian airport also locked out the waiting area for international flights back to Vancouver due to some policy that the area must be locked down until the plane has arrived and everyone is off the plane. Many of us were sitting on the ground outside in the non-air conditioned hallway in front of the stores like homeless people for over 2 hours. Luckily seniors were sitting on wheelchairs and did not have to wait while standing or sitting on the ground. They finally let us in 20 minutes before boarding but really by then it made no difference."

Pros: "it took off and landed"

Cons: "multiple incorrect a/c notices by email containing incorrect information. Started with the confirmation of the original flight booking. It had the origin and destination mixed up but had the correct cities. That's impossible with the corresponding flight #'s. Called AC, they said; oh well. Then multiple notices in email of changes to times of depart/arrival/gates. Showing these email changes to A/ C Gate Staff, they said each of those 8 notices for departures or return flights was wrong info and they concluded; "oh well". They don't care, and they weren't interested in reporting the errors to IT people."

Pros: "I was barred from traveling, because Air Canada did not specify that an in-transit visa was necessary for South Africans traveling through their country to the US (where I am a graduate student at the University of Chicago). This blatant discrimination nearly caused me to be arrested and deported from China. It is also utterly unacceptable that Air Canada at no point tried to arrange an alternative flight and told to "just get another direct flight" as if buying plane tickets is in fact like taking the bus."

Cons: "I was barred from traveling, because Air Canada did not specify that an in-transit visa was necessary for South Africans traveling through their country to the US (where I am a graduate student at the University of Chicago). This blatant discrimination nearly caused me to be arrested and deported from China. It is also utterly unacceptable that Air Canada at no point tried to arrange an alternative flight and told to "just get another direct flight" as if buying plane tickets is in fact like taking the bus."

Pros: "Staff and food"

Cons: "We lost one of our bags"

Cons: "on march 13/ 2016 booked my tickets on kayak.com so end up getting it with vayama.on july 28 missed my flight for a family raison called vayama and explained the situation they said they will help me just they need to confirm with the airlines (air canada) and they will give me new tickets.no body called me back ,called air canada said: we have ticket but you need to get it from vayama.called vayama again he said sorry about that i will let everyone know and he promise me that i will get help a.s.a.p.did't hear from them left with my wife and two kids in morocco for a week end up buying new tickets from laufthansa"

Pros: "Great service, friendly staff, fuss-free boarding, good entertainment selection."

Cons: "Plane could have been slightly cleaner (eg replace old, ratty in-flight magazines). Food was reasonable but a bit bland."

Cons: "Hair in my breakfast and they wouldn't give me another meal also by the time they reached me all the options but the overlooked egg was available they didn't explain just dumped the meal on my tray table and when I asked for the other option was told straight out no... I've flown on many airlines and that was by far the most foul meals I've ever had budget airlines do better won't fly ac anytime again.... My original flight was delayed 5 hours to connect so I was transferred to another flight and my bags didn't make it so I went 4 days without luggage also"

Pros: "Entertainment system is good"

Cons: "Crew was an hour late arriving at airport so flight was delayed. No food, not even a snack, on a 5+ hour flight is not acceptable."

Cons: "This was an absolutely terrible flying experience. Our flight from Toronto to Vancouver was delayed by almost 5 hours, which meant I missed my connection to Victoria. Almost no information was given about what to expect about our onward travel connections in Vancouver (most people had connections). I was told that not only would AC book me on an alternate flight, but there would be an agent to meet us with information about baggage, hotel stays, etc. There was no such agent. An agent was only available for folks connecting long-haul to Sydney, Australia, but for no other destinations. I tried to call the airline directly to get information, and kept being told "you will have to speak to someone at the airport". No information was given about where my bags where, whether they would be at the airport or about my connecting flight. I was also told that if I chose to stay in a hotel I would need to pay out of pocket and then seek reimbursement. Unwilling to take the risk of not getting reimbursed, I, like many of my fellow travellers, chose to suck it up and sleep on the floor at the airport. They also failed to tell me that I would need a brand new boarding pass, so after waiting 30m to get through security, I then was sent back to wait another 30m to "check in" yet again and get another boarding pass. This was absolutely one of the worst flying experiences I've had recently, and it utterly frustrates me that AC has a near-monopoly on Canadian air travel. I live in Victoria and will likely go back to what I did in the past, which was take sea travel to Seattle and fly from there just to avoid Air Canada."

Pros: "Staff was professional and courteous. The staff was helpful but were too busy dealing with the full plane load of passengers."

Cons: "Crowded middle seat that was uncomfortable to sit in. Sat next to severely overweight person, who needed two seas to be comfortable. I was squished. The seat belt was tangled up and I could not fix it to adjust it. Bell to call flight attendant was not working. The middle light bulb was burnt out. Took my book to read on this long flight but could not read. just sat in the dark when the lights went out. Boarding the plane seemed like planned chaos! No one (passengers) listened to instructions and these were poor given by those responsible to oversee the boarding the plane. Fight was delayed for half an hour with people coming on at such late time. Had to change seats to accommodate others - family with children. Dealing with disembarkation should be better and much too long. Those with connecting flights should leave first and can be identified earlier to prevent cheating. Those with children should be next. Those in the aisle seats then leave, followed by those in the middle and window seats. Loading the plane after the business class or first class should be according to seat number from the back of the plane to the front. this completely random boarding boarding clogs up the aisle with passengers and luggage. I thought in an emergency this plane would not be efficiently evacuated. You can call me Seelochan Beharry 604-261-6690"

Pros: "service staff were nice"

Cons: "didn't like that bags cost USD25 extra. USD10 should be the cost."

Pros: "Seats were comfortable..."

Cons: "Plane windows were really dirt... staff was a bit rude..."

Pros: "We got upgraded into the Elite section, which we excitedly thought would be business class with a nice full recline, as we had been up for more than 24 hours when we left Seoul, but were disappointed. It was more like the Economy Plus on United. A forward cabin with wider seats with a bit more legroom and maybe little bit more recline as a result. On one meal we were served fon china like from business, but on the breakfast, I got china and my husband got the typical plastic and foil square trays. The restroom for the cabin was foreward and was not crowded, which was nice."

Cons: "What I really disliked about the special Elite section was that the arm rests are immovable and the trays embedded in the arms, just like when you are in a bulkhead seat. That's one reason why I avoid the bulkhead seats. So, even though I was sitting next to my husband, it meant that we couldn't remove the 4-6 inches of hard chair arms between us. i could not curl up with my head or feet in his lap, the way we could in a regular economy seat. Therefore I did not sleep on the flight the way I had on the comparable trip outbound."

Pros: "Flight was ok."

Cons: "Almost missed my flight. 1.5 hrs was barely enough to get through baggage claim, customs, baggage recheck, customs again, subway ride to Denver United terminal and sprint 30 gates only to make it 1 minute before the gate closed."

Pros: "Good movies"

Cons: "They delayed the flight like 5 different times and then the luggage took over a half hour"

Pros: "Crew was fine"

Cons: "So incredibly cramped and no seat screens to watch movies. Bumpy that that’s no ones fault."

Pros: "The crew was friendly and helpful."

Cons: "I have no complaints!"

Cons: "Not here as long as the last place but was still teribly confusing. The airport is not very new user friendly. I had to ask ppl multiple times where gates were and issues with time changes etc. Was pretty nerve wracking for a first time traveller to the states."

Cons: "UNcomfortable seats. They don’t recline."

Pros: "I had the front seat so nice and spacious spot"

Cons: "Didn't love the wait on the bus to get to the planeb but I guess that is unavoidable"

Pros: "Crew amazing, smooth flight and on-time"

Cons: "Legroom and the fact that there is even s lower version of economy now! Yikes"

Pros: "Pleasant flight crew and comfy seats, even in coach."

Pros: "Bulkhead window seat, very pleasant and informative pilot"

Cons: "No Wi-Fi on this flight"

Pros: "Left on time. Employees were competent and friendly, and kept us appraised of things in flight (turbulence, etc)."

Cons: "Nothing I didn’t like"

Cons: "Very cramped with staff who I found overbearing. Not the most pleasant experience."

Cons: "Smooth ride"

Pros: "Checking in was simple with no problems. They made the process easy. Very courteous!"

Pros: "Legitimately, nothing was liked."

Cons: "My plane broke, worked multiple mechanicals, returned to the gate, my severely delayed departure caused all my connections to be missed thus creating more compounded issues. HUGE HUGE headache. Almost forgot, I'm still missing my luggage 2 whole days later."

Pros: "Flight attendants were attentive"

Cons: "Slow boardidng, delayed departure, overcrowded flight, no overhead space"

Pros: "At least UA rebooked me next day no charge."

Cons: "Had to cancel trip until next day due to initial flight so delayed I would have missed connection in Denver. Since UA claimed was weather related, I woulda been responsible for hotel."

Cons: "The delay!!!"

Pros: "The crew in air Canada is awesome! They were really great and friendly. I'm impressed with their impeccable service even if it was a short flight to Vancouver."

Cons: "Flight was delayed."

Pros: "The bar is pretty low with United. Even being a 1K member, I am usually just hoping the flight arrives on time. This time it didn't. The crew was polite, which isn't always the case."

Cons: "The flight was delayed. Not necessarily UA's fault but they don't make it easy on their customers. Their mileage program has so many elite members, especially in SF that even 1K doesn't give you a strong shot at getting upgraded."

Pros: "Offered drinks and snacks."

Cons: "My suitcase's handle was damaged by the time it reached baggage claim. I will need to buy a new suitcase now."

Cons: "Flight was delayed because plane hadn't arrived at the gate yet from its previous flight."

Cons: "The boarding process is chaos. By the time my group is called, an announcement is made about running low on overhead space and some may need to check in their carry ones. Happens on every United flight? On the flight from Vancouver, the wifi wasn't even working."

Pros: "Polite and friendly staff."

Pros: "Other airlines that don't lie to you about which airline you're purchasing tickets with."

Cons: "When I buy an apple computer and pay apple prices, I don't expect to open up the box and find a PC in there. When I bought tickets with Air Canada, I expected to fly with Air Canada, not United. I don't know how it's even legal for you to sell me one thing, have me pay for it, and then give me another. My experiences with Air Canada have been fine. My experience with United was terrible. Their check in devices freeze and don't give proper instructions or feedback, and my tray table was taped shut because it was broken. The tape looked like it was a year old. It is not ok to fix an airplane with tape. This is terrible for both of us. Now you - Air Canada - are sharing in United's PR disaster because you've effectively said buying tickets from you might just be a bait-and-switch for buying tickets with them. Upon purchasing tickets "your" customers have no way of knowing what they're going to get. I'd much rather book with an airline that sells tickets for its own flights, or at least tells customers when they're buying something else instead of lying to them."

Pros: "again we flew business class"

Cons: "A waste of money for business class as it was no better than business class 30 years ago. Slightly wider seats with a little more room, but there was no entertainment and the food was awful"

Pros: "I overslept my flight and United was able to find the next available flight into Denver which helped me tremendously. The guy on the phone was very pleasant and helped so much."

Cons: "Boarding was disorganized and hard to understand. Flight was delayed because of paperwork that wasn't signed, which caused me to miss my connecting flight."

Pros: "There is no food essentially. No entertainment unless you have your own electronic hand-held device."

Cons: "See above."

Pros: "The crew was very good, very attentive."

Cons: "Boarding went quickly but was very unorganized."

Cons: "The plane wasn't very clean. And I might have liked another option besides a weird trail mix for a snack."

Cons: "It was freezing on the plane."

Pros: "Didn't have food so couldnt rate that section"

Cons: "Seats are too close."

Pros: "The Embraer ERJ-170 has comfortable seats!"

Pros: "Nice seats."

Cons: "Sitting at the gate on the plane while they work on a problem"

Pros: "Freeway traffic made me just miss the checkin time by a hair. I had an important meeting and was hoping there was a chance to still get on (40min before flight) but that wasn't possible."

Cons: "There was a delay with the flight. I wish there had been earlier communication about what was going on, i.e. Why it was delayed, how long will the delay be."

Pros: "Nothing"

Cons: "Didn't make it because United gave standby seating to guests terminating travel in SFO."

Pros: "The flight started boarding early enough that we had no problem pushing off from the gate on-time. We arrived early"

Cons: "The baggage took longer to arrive that it took us to hike the considerable distance from the gate and then clear passport control."

Pros: "The seats were comfortable and spacious place were awesome :) The snack was very good, the best I had so far while flying. Service was great :)"

Cons: "I didn't like that because I was 4th group to get in the plane, all the space above my seat was full and I had to go put my carry-on quite further down. It didn't cause me any problem because my connection flight had a long layover, but if had not been, I could have been late."

Cons: "Flight was delayed 3 hours and 45 minutes because engine did not start. Had us deplane. Caused us to miss our connecting flight and we had to wait 6 hours for another one."

Cons: "Nothing"

Cons: "Flight was delayed over an hour since bags had to all be unpacked and then packed back into plane due to bags being stored improperly and not all fitting"

Pros: "Informative Captain. Made up time in transit."

Cons: "In flight entertainment did not exist and a fee was charged to access content online. This does not meet industry standards. During boarding, airline agent told me my one allowable carry-on item had to be checked because of limited space in overhead bins. Upon boarding the plane, there was clearly room for more luggage to be stored overhead. One flight crew member served complimentary beverages by serving the entire can. The other served by pouring only some of the can into a cup. Again, this does not meet industry standards, from the perspective of a reasonably well-traveled flier."

Pros: "I was very nervous, but the flight attendant made me feel at ease."

Cons: "Planes have mechanical issues, but they could have done more things at the same time like reboard while the post repair system checks ran and sort out baggage weights so that there weren't delays on top of delays. That was after not noticing issues with the plane until after waiting for late passengers and taxiing out. We arrived 4hrs late for a 3hr flight. They also only had one agent to rebook flights and assign hotels at the end even though they had hours to know the connections would be missed."

Pros: "Not much"

Cons: "No leg room. A bare bones airline."

Pros: "Nothing really"

Cons: "This flight was delayed an hour as United had maintenance issues with the plane. United sadly has a bad reputation for deferred maintenance on its planes in order to cut costs. They don't care about customer satisfaction, just the bottom line."

Pros: "The crew was very friendly and boarding on and off the plane was very easy"

Cons: "The seats were extremely uncomfortably. We had a nearly 6 hour flight with no tvs which wasn't great either."

Pros: "Nothing"

Cons: "Hasnt even left yet. 3 hours late"

COVID-19 information

Safety measures for airlines flying from Kentucky to British Columbia

Airlines flying from Kentucky to British Columbia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Kentucky to British Columbia

Mandatory masks

Masks required on board, masks provided on flights from Kentucky to British Columbia

Social distancing seating

Middle seats unavailable to book on flights from Kentucky to British Columbia

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Kentucky to British Columbia

Flexible cancellations

Waiving of change fees. Search flexible flights from Kentucky to British Columbia

Book cheap flights from Kentucky to British Columbia

Recent round-trip flight deals

10/2Thu

1 stopMultiple Airlines

25h 39mSDF-YVR

13/2Sun

2 stopsMultiple Airlines

42h 25mYVR-SDF

C$ 382

10/2Thu

1 stopMultiple Airlines

30h 04mSDF-YVR

13/2Sun

1 stopMultiple Airlines

18h 13mYVR-SDF

C$ 388

10/2Thu

1 stopMultiple Airlines

30h 04mSDF-YVR

13/2Sun

3 stopsMultiple Airlines

20h 12mYVR-SDF

C$ 431

14/2Mon

1 stopMultiple Airlines

20h 24mSDF-YVR

17/2Thu

1 stopMultiple Airlines

16h 14mYVR-SDF

C$ 448

14/2Mon

2 stopsMultiple Airlines

28h 40mSDF-YVR

17/2Thu

1 stopMultiple Airlines

16h 14mYVR-SDF

C$ 464

10/2Thu

3 stopsMultiple Airlines

15h 09mSDF-YVR

13/2Sun

2 stopsMultiple Airlines

10h 55mYVR-SDF

C$ 468

16/2Wed

1 stopAmerican Airlines

8h 50mSDF-YVR

9/3Wed

1 stopAmerican Airlines

11h 37mYVR-SDF

C$ 479

16/2Wed

2 stopsMultiple Airlines

21h 13mSDF-YVR

9/3Wed

1 stopMultiple Airlines

11h 37mYVR-SDF

C$ 486

6/7Wed

1 stopAmerican Airlines

10h 55mSDF-YVR

13/7Wed

1 stopAmerican Airlines

10h 53mYVR-SDF

C$ 492

12/3Sat

2 stopsAir Canada

12h 58mSDF-YVR

23/3Wed

1 stopAir Canada

11h 06mYVR-SDF

C$ 518

1/4Fri

2 stopsWestJet

15h 29mSDF-YVR

9/4Sat

2 stopsWestJet

33h 28mYVR-SDF

C$ 578

7/7Thu

1 stopAmerican Airlines

19h 05mSDF-YVR

13/7Wed

1 stopAmerican Airlines

7h 58mYVR-SDF

C$ 592

25/2Fri

1 stopAmerican Airlines

24h 37mLEX-YVR

28/2Mon

1 stopAmerican Airlines

21h 26mYVR-LEX

C$ 598

7/7Thu

2 stopsWestJet

15h 04mSDF-YVR

11/7Mon

2 stopsWestJet

17h 33mYVR-SDF

C$ 601

25/2Fri

2 stopsWestJet

34h 07mLEX-YVR

28/2Mon

2 stopsWestJet

25h 41mYVR-LEX

C$ 617

9/7Sat

2 stopsWestJet

26h 04mSDF-YVR

17/7Sun

2 stopsWestJet

19h 34mYVR-SDF

C$ 623

12/3Sat

2 stopsDelta

11h 03mSDF-YVR

23/3Wed

2 stopsDelta

10h 49mYVR-SDF

C$ 627

2/6Thu

1 stopAmerican Airlines

10h 55mSDF-YVR

11/6Sat

1 stopAmerican Airlines

8h 58mYVR-SDF

C$ 636

25/6Sat

2 stopsDelta

14h 06mSDF-YVR

3/7Sun

2 stopsDelta

10h 30mYVR-SDF

C$ 663

12/3Sat

1 stopUnited Airlines

22h 04mSDF-YVR

23/3Wed

1 stopUnited Airlines

10h 25mYVR-SDF

C$ 686

Recent one-way flight deals

30/6Thu

2 stopsWestJet

20h 26mSDF-YVR

C$ 242

3/7Sun

1 stopAmerican Airlines

21h 16mSDF-YVR

C$ 243

4/5Wed

2 stopsWestJet

16h 04mSDF-YVR

C$ 248

4/5Wed

1 stopAir Canada

16h 49mSDF-YVR

C$ 279

10/6Fri

2 stopsWestJet

14h 00mSDF-YVR

C$ 298

5/6Sun

1 stopMultiple Airlines

19h 28mSDF-YVR

C$ 305

29/4Fri

2 stopsWestJet

14h 58mLEX-YVR

C$ 332

29/4Fri

1 stopAmerican Airlines

7h 12mLEX-YVR

C$ 333

10/6Fri

2 stopsDelta

12h 35mSDF-YVR

C$ 338

30/6Thu

1 stopAir Canada

17h 38mSDF-YVR

C$ 340

10/6Fri

1 stopAmerican Airlines

19h 05mSDF-YVR

C$ 414

10/6Fri

1 stopUnited Airlines

16h 10mSDF-YVR

C$ 446

10/6Fri

3 stopsAmerican Airlines

23h 03mSDF-YVR

C$ 456

30/6Thu

3 stopsMultiple Airlines

40h 05mSDF-YVR

C$ 559

3/7Sun

3 stopsUnited Airlines

18h 12mSDF-YVR

C$ 591

5/6Sun

3 stopsAmerican Airlines

31h 35mSDF-YVR

C$ 593

4/5Wed

3 stopsUnited Airlines

16h 42mSDF-YVR

C$ 646

4/5Wed

3 stopsUnited Airlines

16h 42mSDF-YVR

C$ 727

29/4Fri

3 stopsUnited Airlines

16h 55mLEX-YVR

C$ 1,108

29/4Fri

3 stopsUnited Airlines

16h 55mLEX-YVR

C$ 1,133

Flights to British Columbia

Return flight deals:

British Columbia - Kentucky

Cabin classes:

C$ 254

Browse origins:

C$ 665

Lexington

C$ 382

Louisville

Browse destinations:

C$ 1,939

Kelowna

C$ 382

Vancouver

C$ 718

Victoria

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