Find cheap flights from Madrid to Montreal Trudeau Airport

Pros: "Very nice airplane and pleasant crew"

Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."

Cons: "When its rain we shouldn’t walk to the air plain"

Cons: "Still don’t have my luggage yet"

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Cons: "Larger meals."

Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"

Pros: "Nice people and good service"
Cons: "Not much"

Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Cons: "Boarding was confusing and disorganized"

Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Good Experience"
Cons: "Nothing much"

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."

Cons: "Dutch sub titels would be nice."

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pros: "Good efficient flight crew friendly and helpful"

Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Cons: "Not much to comment on here."

Cons: "old plane, tight and uncomfortable"

Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Cons: "suitcase didn't turn up, although connection was quite tight"

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"

Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Pros: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Pros: "Crew are the best!"

Cons: "Short and sweet"

Pros: "The crew and the food were great!"
Cons: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Pros: "Nothing"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Cons: "Thé qualité officielle the images"

Pros: "Amasing crew"

Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Cons: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."

Cons: "See above."

Pros: "crew great comfortable"

Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Pros: "On time, no hassle."

Pros: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Cons: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Pros: "Yes"
Cons: "Everything very good"

Cons: "Excelente aerolínea"

Cons: "Lost my luggage."

Pros: "The crew was friendly and always came around with water."
Cons: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Cons: "The fligh Washington delay more than a hour"

Cons: "Food"

Pros: "The only thing that I like about the flight was that it was easy to boarding"
Cons: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Pros: "Modern aircraft with power, big screens etc"
Cons: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Pros: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Cons: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "I liked the food, the crew, the service"
Cons: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Pros: "The service was very professional."
Cons: "Everything went well."

Cons: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Cons: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Pros: "La entrada"
Cons: "El resto de cosas"

Pros: "Flight was smooth"
Cons: "Food"

Pros: "Courteous crew"

Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Cons: "The room between seats is unbearable."

Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"

Pros: "It was on time and the crew was good"
Cons: "The food wasnt upto the mark"

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Pros: "Always like Air France. They are in tune with keeping the traveler updated."
Cons: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Pros: "Nothing"
Cons: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Cons: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Pros: "Nice Flight Attendants Good Food"
Cons: "Flight was delayed by 1.5 hours"

Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pros: "The food was good, the staff was very friendly and very nice,"
Cons: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Cons: "Small leg space"

Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Pros: "I was upgraded to business class because I had to fly home early after I suffered a crushed wrist and broken arm while in Spain. I could not have made it through the flight without the extra room and pillows and my daughter by my side."
Cons: "The stewards and Stewardesses were very unfriendly. I was in so much pain and not one person asked if there was anything they could do to make the flight more comfortable. Just the kindness of offering would’ve been so nice. One girl just threw a water bottle in my lap!"

Pros: "Flight was under booked so there was plenty of room."
Cons: "Crew was unexpectedly loud/chatty with one another throughout the flight, even when things were quite and calm they were calling over our heads to one another and laughing loudly. Initially, it's an international flight from Spain and no crew members in my section atleast could speak Spanish. I had to help a passenger who only spoke spanish because the attendant kept repeating an order in english, just getting louder each time."

Pros: "Nothing"
Cons: "48 hours to get to Philadelphia from Madrid. First flight was cancelled due to plane mechanical problems. Then flight diverted due to bad weather. Horrible flight."

Pros: "Not much"
Cons: "Older plane"

Pros: "Crew was friendly and helpful. Offered ice after I burned and blistered my finger on the overhead light because it was so hot because it was so old. Pilot got me safely to my destination."
Cons: "-A line of agents asking for passports to even enter the area where American Airlines is located. Crazy security for no reason. -Tiny seats -No legroom for an 8 hour flight -No creature comforts or modern day technology like personal TV's or charging ports. Only 3 Small TV's along the the middle aisle. I remember flying on a plane like this in 1986. Played movies from 2012. Smurfs? Really? -No headphones offered -Burned my finger on the overhead light!!! Still have a blister!"

Pros: "Trip on time"
Cons: "N/"

Cons: "The internet wasn't working, and the flight attendant told me there was nothing she could do about it. The touch screens on the back of the seat had difficulty responding to touch. The headphone jacks and headphones they gave us on the plane were not compatible. If it twisted even a bit, it would lose the connection. I understand these may seem petty, but they are things we've come to expect on airline travel. If they aren't going to be there, please let us know when we book our tickets so we can plan accordingly. The flight attendant for my section of the plane was cold and a bit rude. I didn't want to ask her for anything."

Pros: "Everything was on time!"

Pros: "The crew was friendly and helpful. Upgrade from cloth seats was nice."
Cons: "The food wasn't terribly tasty or filling. Also, it was freezing - with a blanket, sweater and scarf on."

Pros: "The attendants helped you with all your needs. They were professional and fluent in the languages necessary to help the passengers. Very impressed"
Cons: "Good was good. Snacks and beverages were awesome."

Cons: "I paid hard-earned money for an expensive flight to Madrid. Not only were we very delayed on the way there, we were also delayed on the way back. We spent 3 hours back and forth on the tarmac stuck on an old bus in 100+ degree weather being delivered conflicting information, summed up to the seats being "broken". We got a "bathroom break" during which was talked to very rudely by the flight attendant at the gate, and then was almost left behind by the bus on the tarmac. Additionally, once we got onto the plane, it was extremely old (I'm talking no TV's, ashtrays on seats, filthy tables, dirty seats). To top it off, when I went to the restroom in the middle on the flight, I saw flight attendants drinking Tito's and soda in the back in the plane and talking loudly. I am not usually one to complain- but this was a particularly bad experience and terrible ending to my vacation."

Pros: "Everything was awful about the flight."
Cons: "The crew members were extremely rude, especially, Michelle and Micheal they should not be on long flights with such awful attitudes. None of the tv's, usb charging Ports worked. AA was the worst airline to fly overseas. Very disappointed."

Pros: "Friendly and helpful crew besides the message below. Still one of my favorite airlines!"
Cons: "Crew made too many announcements that were commercial. The volume of the announcements was out of sync with the inflight entertainment audio and hurt my ears."

Pros: "Nothing out of the ordinary, which for plane flights is about as good as it gets. No delays, no scares, no extra inconveniences."
Cons: "It's a transatlantic plane flight, not anything I'd describe as a fun experience."

Cons: "Was disappointed to learn after buying a British airways ticket that we were only on American Airlines flights. The seats were very uncomfortable and we did not get personal screens which seems uncommon for an international flight."

Pros: "Great service!"

Pros: "Food service was efficient and not delayed."
Cons: "Crew asked us to close window shades , so others could watch TV. It was difficult to find things under seat and reading light not as good as real light. Also we think 9 hours of darkness contributed to our difficulty in adjusting to time zone in states. My entertainment panel was very difficult to use and frustrating. It didn't respond to light touch, heavy touch, etc."

Pros: "Flight wasn't full so I had the row to myself and got to stretch out. Great selection of movies. Decent food."
Cons: "One FA seemed visibly annoyed with me; I'm honestly not sure what I did. I am a FA for another airline; didn't identify myself as such but always make sure to not be "that passenger." During two beverage services she did not ask me if I wanted anything but simply looked at me with disdain and sighed loudly. She wasn't rude; just not friendly and I never once saw her smile. She seemed tired and annoyed. I understand that feeling. I've been a FA for 16 years, still junior at my company, but it reminded me how important body language and facial expressions are when we work hospitality and customer service in the public eye. I hope everything is ok with her and I'm sorry if I did something that irritated her. I didn't get her name."

Pros: "New aircraft, very comfortable"
Cons: "The Flight Attendants were HORRIBLE. They were rude and dismissive to all passengers, One in particular (Suzette) actually made a passenger sitting next to me cry. I was embarrassed to be an American. It was a nightmare of a flight because of the flight attendants."

Pros: "The inflight crew was outstanding!"

Pros: "Right on time."
Cons: "The aircondition was extremely cold. I was freezing"

Pros: "Food"
Cons: "Toilet was broken causing long wait time Tv's didn't work causing for a very long flight Many things in restroom were also not working"

Cons: "Just a suggestion, if you get new planes it is very comfortable when the seats have a bending headrest. It really helps to hold the head, especially nice for red eye flights."

Pros: "The crew was one of the best flight crews I have ever met! We had many of the same attendants on the flight back to MIA, as well. Give them raises!"

Pros: "The crew was very nice and helpful"
Cons: "Plane was old, seats were uncomfortable and tight. Entertainment was terrible. Food was so so."

Cons: "The crew really seemed like they didn't like their job, and didn't want to be there. I felt kind of bad for them, nobody should be stuck in a job they hate."

Pros: "Nothing"
Cons: "plane no tv on each seat on a long flight from spain to jfk - that is truly traveling in the stone age - it was operated by American Airlines -the food was truly not eatable - the flight attendant did not even know where Bongor was and if the plane was landing there - the plane was from the stone age truly a disappointment"

Pros: "No water no food nothing good"

Pros: "Had a great flight and attendants on the plane were helpful."

Cons: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue"

Pros: "This trip of 7hrs with AA was excellent customer service. I was very surprised, I loved it!!!"

Pros: "We were on time and even early. The boarding was smooth, the crew was nice, the food was good and satisfying. We were comfortable. And plenty of movies to choose from."
Cons: "I didn't like that the luggage took so long to come out that we almost lose the connection. We had to run. Too tight maybe."

Pros: "Kayak didn't gave single updates or reminder, not even ticket confirmation. Never buying from kayak."

Pros: "It was an very old plane and we had no individual screens ... really for an international flight"

Cons: "The Live TV entertainment froze so many times when trying to watch either CNN or CNBC. Finally gave up on it. The Touch Screen responsiveness could be much better. However; once a movie was selected, watching it was an excellent experience. The Leg room was not the best either, but I blame myself on this in that I almost waited till the last minute to buy my self a ticket."

Pros: "On board flight entertainment did not work No kid friendly meal options Bags checked onto the wrong flight from PHL-DEN"

Pros: "We were greeted by an AA employee after our connecting flight arrived and escorted through the various security steps to the departure gate. The vegetarian meal was very good."
Cons: "Leg room in coach is grossly inadequate. The entertainment system has poor controls and had to be rebooted."

Pros: "Everything was fine. Attendants very good."
Cons: "Everything fine."

Pros: "Safe flight. Two seats instead of three on the outer aisles. Although the flight was an hour and a half delayed, we landed at the original time. Not sure how that works."
Cons: "Very old plane. No individual entertainment for an 8 hour flight. The old fashion tv were in the middle of the plane. The flight attendant were almost non existent. One toilet did not work. I was very disappointed"

Pros: "Crew was good."
Cons: "The entertainment touch screens are HORRIBLE! It can take up to a minute to get the button you are pushing to respond. It was this way on both AA flights I had (different planes). Also, when the captain or flight attendant chimes in with a message when you are watching a movie, the volume of the announcement is incredibly loud. Last, there was no WiFi available on the plane. It was a 9 hour flight and this is 2016."

Pros: "Nice food service."
Cons: "It wasn't British Airways. I had to hurry to American after being told at the check it was a different airline."

Pros: "Take off delayed, poor comfort, service was not good and the entertainment system was not individual"
Cons: "Take off delayed, poor comfort, service was not good and the entertainment system was not individual"

Pros: "Flight was not full so i got two seats to myself. Movie selections was great, and crew was great ."

Pros: "Nothing"
Cons: "-AC was way too high. -Blanket was way too small and thin. Only cover half of my body and they didn't have any extra blankets -There was no free movie available on a flight that's over hrs long. -I got sick because it was so cold"

Cons: "My luggage didn't arrive to Charlotte. I am still waiting for it one day later."

Pros: "The crew on this flight was amazing, very friendly, and really went out of their way to make it more pleasant"
Cons: "The airline yet again didn't have a requested meal"

Pros: "2:30 h late!"

Pros: "There was enough space between the passengers and for my legs."
Cons: "To many layovers. The should arrange for more direct flights. Having less options but a reduce flight time will be best. That goes for all airlines."

Pros: "Nice seats, Entretenimiente, choice ,"
Cons: "In tourist the crew treats you like cattle ."

Pros: "Entertainment was good but the system had to be rebooted two times as it was getting stuck."
Cons: "crew was more about relaxing themselves vs. worried about passengers. Wrong priorities! They ran out of food choice by the time they got to our seating area which was at half point of the plane!"

Pros: "I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer."
Cons: "Pleace call 666 394 865"

Pros: "Good service, friendly staff and easy boarding process, good food and on time departure"
Cons: "No complaints"

Cons: "Nothing, it was better than most other airlines"

Pros: "2 free checked bags"
Cons: "Very long wait time."

Pros: "Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema."
Cons: "No delays."

Pros: "Nothing"
Cons: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."

Pros: "Flight didn’t happen"
Cons: "Transfer to other airline was abysmal"

Pros: "The crew was good and went out of their way to help the passengers. The seats were uncomfortable."
Cons: "The entertainment could definitely be better. Newer screens, and more options."

Pros: "Extremely friendly flight crews, never hesitate to help with a smile on their face!"
Cons: "The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight."

Cons: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Cons: "I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost"

Pros: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Cons: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."

Pros: "Crew was helpful and professional. Airplane was comfortable and very spacious. Food was awesome."
Cons: "Really need to look at a more efficient way to board the passengers. Was pretty chaotic and the gate was way too small for so many people. Feel like the passengers with carry on luggage were thrown to the wolves while those with backpacks were treated way better."

Pros: "The crew was nice in the cabin."
Cons: "The Check in people were insanely rude. They made me pay 50 Euro for my carryon. The size was fine but it weighed more than 7 kilo. There was no problem outbound and plenty of people had bigger carryons"

Pros: "Punctuality, service and confort"

Cons: "There wasn't food or entertainment. Might want to add NA as an option in those categories"

Cons: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Pros: "All!!"
Cons: "Nothing."

Pros: "Service was good and the food was better than average."
Cons: "Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me."

Pros: "Nothing"
Cons: "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."

Cons: "Horrible Terrible airline Tap"

Cons: "The marked delay"

Pros: "The pilot could fly the plane."
Cons: "The servers were rude."

Pros: "Nice staff"
Cons: "Nothing to eat, not even paying."

Cons: "Nothing"

Cons: "Nothing meal was fine , flight on time, good experience."

Pros: "Cancelled our flight, at 4am. Did not give a reasonX"

Cons: "Plane too small and doesn’t have the thing to charge my phone"

Cons: "had to pay bag fee, though website said 1 hold bag was included!"

Pros: "Nice plane, friendly and helpful staff... good service"

Pros: "Check in app"
Cons: "Non-reclining seats"

Pros: "Good staff, Quick flight, Easy flight no problems. The biscuits are tasty."
Cons: "Seats need an inch or two more leg room for me, the biscuits they gave out were tasty but would of been really nice to have a sandwhich. But that's air travel these days. There was a slight problem with the air craft before we took off. Air conditioning was off and the door were closed while we sat there for 15 mins. They kept us well informed though, not the end of the world."

Cons: "The delay which caused us to miss our connecting flight and as a result being stranded at the Lisbon airport for 6+ hrs. This would have been avoided if there was proper communication within the airline-- an absolutely irresponsible way to handle our plight. The ground personnel themselves admitted that no one informed them of our arrival time. True or false? go figure.This all occured while they refused to allow us on board our plane that was still at the gate and nowhere near taking off. This also resulted in rescheduling our ground transfer, which resulted in additional expense. Overall, a nightmare of an airline. Avoid."

Pros: "Relatively comfortable business class. Food was good. Entertainment system easy to use."
Cons: "They totally screwed up boarding. We waited for about 20-30 minutes in line because they had not worked out the boarding logistics properly. Seat design does not permit an independent adjustment of the foot rest. Crew seemed a little indifferent to our presence; very few smiles."

Pros: "Very good regional airline; good service; luggage arrived!"

Pros: "La atención del personal es bueno."
Cons: "Los asientos no se pueden reclinar, muy duros."

Pros: "seat very comfortable...excellent entertainment choices"
Cons: "crew were Zombies at best....invisible otherwise.....food and beverage choices abyssmal"

Pros: "Excellent service on board and at the ground... Very convenient United conection in the US :)"

Pros: "Professional and comfortable"

Pros: "The plane was newer and clean. The flight left and arrived on time."
Cons: "On a non- stop flight from Madrid to Portugal which I checked in 2 hours early for my bags and those of 15 other people were LOST.I did not receive my bag for 28 hours! They only deliver once a day. Additionally, they charge extra for everything you can imagine. Any weight over their limit is 105 euros."

Pros: "Nothing"
Cons: "Flight was overbooked by over 20 people and even though we got the airport 2 hrs early to check in we were bumped from the flight. Next flight available was not for over 8 hrs later that day. Rude and not helpful employees. No gate announcement when flight was then delayed. Most American size carry one do not fit in overbooked head and was forced to gate check."

Pros: "Price"
Cons: "Wait for boarding"

Pros: "Left on time. Served food and drinks. Friendly staff."
Cons: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."

Cons: "Missed that flight because of previous delay"

Cons: "bad checkin. just trying to get more money for baggage.."

Pros: "Their system updates you with messages on gate changes and times. Staff is very friendly and professional. Planes are clean and seem well maintained."

Pros: "Short flight & delayed departure, but arrived in time to make our connection. Crew helpful."
Cons: "Madrid Airport security check opened all carry-on baggage and containers with medications."

Pros: "The crew was nice and helpful"
Cons: "The plane was very old, the screens to watch the TV were horrible, the resolution was very bad, you can't barely see anything. The choices or movies are very bad, and you cannot select when to start the movie. Some toilets did not have soap."

Pros: "Flight landed on time. Crew was friendly."
Cons: "Flight was late taking off."

Pros: "On time, good service."