MAD - YQB

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MAD — YQB
9 Dec — 16 Dec1
Return
1 adult
Economy
0 bags
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Fri 9/12
Fri 16/12

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Good to know

Low season

January

High season

July

Cheapest flight

C$ 588

Average price round-trip

C$ 911

Good deal round-trip

C$ 1,224

Good deal one-way

C$ 855
Best time to beat the crowds (33% less expensive on average)
Most popular time to fly (26% more expensive on average)
Flight from Madrid Barajas to Québec City
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Madrid to Quebec

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight out of Madrid

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 855 or less one-way and C$ 1,224 or less round-trip.
  • High season is considered to be June, July and August. The cheapest month to fly is January.
  • Morning departure is around 73% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Madrid to Québec City

Top 5 airlines serving Madrid Barajas to Québec City

Scores according to KAYAK customer reviews
8.0
SWISSOverall score based on 9448 reviews
8.2Boarding
7.8Comfort
8.6Crew
7.7Entertainment
7.9Food
Airline reviews

mask obligation would helpful. flight felt particularly unsafe.

Read more about SWISS

mask obligation would helpful. flight felt particularly unsafe.

Swiss Air, which forced me to check my bag in Newark, still has not located it. I am back in NY now. Overall a terrible travel experience, my worst ever.

They lost all of our luggage, business class was not comfortable, food was mediocre

Pros: "Excelente atención, bebidas y comida durante toco el viaje"
Cons: "Todo bien"
Pros: "10/10 would recommend.."
Pros: "The crew was great"
Pros: "Excellent"
Pros: "Excellent"
Pros: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Cons: "Email updates before flight! Not a single email sent!!"
Cons: "Could've been on time"
Pros: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"
Cons: "Flight was delayed and missed 2nd flight due to delay"
Pros: "Bombardier C Series. Most leg room and comfort of any plane"
Pros: "The food was great and the crew was very friendly."
Pros: "Crew was very courteous and helpful"
Cons: "More leg room"
Cons: "This flight often arrives late so it is difficult to get to your hotel"
Cons: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."
Pros: "The flight was good. Fairly good food"
Cons: "Made me check my bags on my way back for no reason"
Cons: "Pleasant overall experience"
Pros: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."
Pros: "The situation so comfort"
Cons: "The limited wifi connection"
Pros: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Cons: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."
Pros: "Left on time, arrived on time, more or less."
Cons: "packed in like anchovies in a tin."
Pros: "Everything, but the lack of entertainment."
Cons: "The lack of entertainment."
Cons: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Cons: "Waited for baggage at Newark for more than 45 min"
Pros: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Cons: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."
Pros: "Swiss choclade"
Cons: "Not very much space for such a long flight."
Cons: "Delayed"
Cons: "My entertainment unit was not working the whole flight."
Pros: "The crew was very friendly and helpful."
Pros: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."
Pros: "Excellent service, comfortable, clean, on time."
Pros: "Comfy seats, free drinks, pretty good food. Excellent flight attendants and an eloquent pilot."
Pros: "Good crew and clean plane"
Pros: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Cons: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"
Pros: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Pros: "Service was excellent and very friendly."
Cons: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."
Cons: "the flight late and i was missing the conection flight to Israel :("
Pros: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Cons: "Nothing."
Pros: "The food"
Pros: "the Crew, the meal, the seat at the window"
Cons: "the late and the not very good Information about the late in Madrid"
Pros: "We were very pleased with our flight on Swiss Air."
Cons: "No plugs for USB chargers in economy. Entertainment units were broken."
Pros: "Spacious and good food"
Pros: "Perfect service, on time"
Pros: "Food was overall not bad. It would have been nice to have more snack options if I was hungry in between meals."
Cons: "Landed early but there was no gate so we just sat on the runway. We also sat on the runway long past when we were supposed to arrive. I'm not sure why there still was no gate when we passed the time that we were supposed to arrive. There were also no power outlets in the plane. For such a long flight, it would be great to have power outlets to charge devices while flying. Flight was also kept very cold. Not very good entertainment options."
Pros: "I was offered several snacks throughout the flight, which helped to pass the time and gave me the opportunity to drink water, which helps a lot."
Cons: "Seats were very tight in the cabin. I don't know of an airline that does not jam seats into coach, so this is expected."
Pros: "This flight was absolutely amazing the staff, boarding , food entertainment and comfort were highly delightful I would book again with Swiss Airlines in a heartbeat thank you so much kayak you are amazing"

The economy plus seating was very comfortable. Flight was not stressful.

No in flight entertainment

Late boarding. Late take off. Late landing.

Didn't have my boarding pass until Montreal, really stressful and neither Luftansa or Air Canada were rlly helpful.

The flight from Houston to Frankfurt was atrocious. Our seats were in Coach; these rows provided no leg room, and if you needed to exit your row, you had to ask the passenger in front of you to straighten their seat, so you had a bit more room to go to the restroom. For our return flight, we decided to upgrade our seats. Lufthansa refused to give us credit for the seats we had already selected and paid for when we initially booked our flight ($60) and charged us $125 each to sit on a row with more leg room. In addition, we missed our Lufthansa connecting flight in Frankfurt because the flight from Houston left late. We walked the Frankfurt airport for hours, looking for someone to assist us. Terrible experience! Needless to say, we will never fly Lufthansa again.

The flight had an hour delay. I paid for selected long leg seats and got other seats. The crew offered another but even worse(!?) seats.

Initially I had a short layover—booked through Lufthansa I was worried about. Then My first flight got delayed, and continued getting delayed, and I was sure I was going to miss the next flight. That got delayed too though, so while I still ended up with a short layover it was enough for me to make it before boarding began. Then my second flight also kept getting delayed while my third one did not. The transition between my second and third flight was supposed to be my longest and a breeze, but when it was all said and done I had right about an hour to make it. It was a bit more stressful than I would have liked.

Very kind people

Crew was amazing. Attentive and polite

Cons: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."
Pros: "Great"
Cons: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"
Pros: "The food was better than most other airlines"
Cons: "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."
Cons: "Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat."
Pros: "Everything, I love Lufthansa"
Cons: "Seats are super tight and very uncomfortable for tall people."
Pros: "I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts."
Cons: "United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights."
Pros: "Crew was good"
Cons: "No entertainment at all, food was bad"
Pros: "Food was good but not enough."
Cons: "Entertainment system was not working."
Cons: "the plane was late boarding and some on board had tight connections. crew were aware but didnt let us leave first.we barely made our connection as we had to go through security in Munich. stress could have been avoided by letting us deplane first."
Pros: "Airy plane. on time. Good service. Flight wasn't full"
Pros: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Cons: "Just typically being on a plane not much can do about the space in economy"
Pros: "Food and boarding"
Cons: "Flight was 1h40 late. Upon arrival we parked at a gate, but had to be bused. And it was raining"
Pros: "They’re very polite persons"
Cons: "The way they treat people"
Pros: "I believe Lufthansa does more than the majority of other airlines for economy class passengers."
Cons: "There was nothing I didn't like."
Pros: "Every time I fly Lufthansa I am super pleased with the food. All other aspects fine too."
Pros: "Good plane and service"
Cons: "Ticket check in was unclear, apparently we had to verify our tickets at the gate but there was no sign or previous instruction from the check in counter. I waited through the boarding line only to be told to first verify my ticket. My bags were lost on the Madrid to frankfurt flight, the first part. Unacceptable, if the airline can not schedule flights at their own hub that guarantee swift transfer it us pathetic."
Pros: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Cons: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Pros: "Stewardess enjoyed her work encouraged us to take better seats. A full hot meal."
Pros: "hot food and some complimentary alcoholic beverages"
Pros: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"
Cons: "Plane was delayed forcing me to run to my connecting flight"
Pros: "Punctuality"
Cons: "No entertainment"
Pros: "Everybody was very courteous and tried to accommodate us and our baby!"
Pros: "Although the departure was a little bit bumpy, the snack was tasty!"
Pros: "there was food on the plane, which was quite o.k. and the crew was very friendly."
Cons: "Flight was delayed as it arrived too late. the boarding therefore, was a bit hectic, especially as Lufthansa does not make boarding according to zones or group numbers like most of the other major airlines."
Pros: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"
Pros: "Punctual, efficient, Lufthansa never fail to deliver."
Pros: "Very organized"
Pros: "Everything! The food was nice, I liked the entertainment too!"
Cons: "That my fellow passenger took some of my limited space due to being obese:("
Pros: "Flying from San Francisco to Madrid via Munich in economy class. All very good in general, in fact the best experience compared with other airlines I have used in the past for the same trip. Vegetarian meal was good, but only on the long leg. Munich to Madrid was not possible to choose the special meal, but that is not that important for me, so I eat what I could and that was good enough. The crew was super nice. The plane is huge, toilets are literally 'downstairs' and extra room to hang out. I will definitely choose Lufthansa again for my trips to Europe."
Cons: "If you want to reserve a seat in advance you need to pay for it, that's the only thing I didn't quite like because I found it after I bought the ticket. It was not mentioned clearly in advance, and it felt like an afterwards surprise, really? I paid for it anyways. For me it is worth it to make sure I get a window seat on the long leg flight."
Pros: "Extra luggage at not extra charge. Good food... Love the crew"
Cons: "Messy boarding"
Pros: "Fast the boarding process all in time good food"
Cons: "All was alright"
Cons: "Very long lines while checking in"
Pros: "very friendly, professional crew."
Pros: "Please do it more easy for the costumers"
Cons: "The people who have baggage for check in can do it since the beginin the travel gol and back"
Pros: "The plane was very comfortable, and I had plenty of space, because I was sitting near to the exit door. The service and the crew were just great. I love traveling with Lufthansa."
Cons: "n/a"
Pros: "Crew of Lufthansa is great. I am truly appreciative of their friendliness"
Cons: "It was 747-8 plane and I was in the middle of side seating. Maybe because it was the second leg of the journey, but i just felt I was cramped..I am 5'8 and 153 pounds! No fault of the crew though! Just the nature of the equipment. The previous leg from Delhi was on A-300 (double decker) and felt to have more space. If economy premium were a little more affordable, it would have been preferred"
Pros: "Friendly staff and comfortable trip"
Pros: "The name of the company"
Cons: "I has a flight between mad to franfurt connection to Miami. And lufthansa never advise me that the first leg of my trip was cancelled."

Air Canada is a reputable airline, dedicated to supporting customers.

I was hungry and can't afford the airplane fare they offer. Good thing I now know that if you;re not buying the food you're second class. Cheap warm coffee and no cracker.

Extremely long wait in line to board - over an hour & a half - with little explanation of what or why or any estimate of when. Delayed take-off (2 hrs) due to lack of ground crew. The video system on board wasn’t functional for an extended period of time - tried to reload several times before it worked, and then not all screens were functional. Abrupt and hurried service of beverages and meals. Overall, we have had much better experiences with other airlines.

Free WiFi

Plane was over an hour late.

My baggage & that of several others did not make it to Dublin. Dublin Airport had piles of misplaced bags everywhere including blocking the belt areas. Reporting system at the airport swamped with passengers. Lack of clear information & complete 'tough luck but I couldn't care less' attitude of staff added to frustration. 24 hours later still no update as to where my bag is. Air Canada may be Star lance but they let it down. New aircraft with automated window blinds need to have operating instructio s in the seat pockets or crew must be prepared to explain unnecessary to act 'how stupid are you' to their paying customers

Cons: "There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available."
Pros: "I lost my phone in the taxi and Javier offered his cellphone and spoke to the taxi driver to get it returned to me (I didn’t speak Spanish) before my flight."
Cons: "Flight was delayed. On board, the seats were too small as per usual with Air Canada’s seating configuration. They tend to pack the cabin with as many passengers with little room."
Pros: "yes"
Cons: "meal"
Pros: "Crew was friendly and polite"
Pros: "Crew amazing"
Cons: "Nothing to do with the airline - a bit rough"
Pros: "The only problem was that I could not check in till morning 4 hours before my flight. Everything else was great"
Cons: "My SAS flight (which was operated by Air Canada) was delayed by more than 2 hours. A friend who was a fellow passenger was charged for 1 piece of baggage. She should have gotten a break from the baggage fee because of the delayed departure. That's another thing. Why is it that some passengers (like my friends and I) didn't have to pay for our checked baggage, but some passengers (like my other friend) had to fork out a fee for her checked baggage? While we were waiting for our trash (after our meals) to be picked up by a lady crew member, she took so long chatting with a couple of passengers that we had to wait a few minutes before she can get our trash. By then I was dying to get to the bathroom and nearly had an accident as a result. In the future, I'll try to avoid flying with any SAS flight (operated by Air Canada) if I can help it."
Pros: "Ease of flying right from and to home"
Cons: "Garbage in see pocket and broken recline on seat 36k"
Pros: "They seemed like a good airline. It was my first time flying with them, and I got upgraded to business class on the very first flight of my trip. What a great first impression! They're quite service oriented, with attendants speaking multiple languages. The in-flight magazine was good but not available on every plane. The food was usually pretty good, and the live map was convenient."
Cons: "All of the flights were late (I had 6 of them on this trip, all thru Air Canada, and not a single one departed on time). All of my layovers were long, except one, which was planned to be about an hour but ended up being less than 30min. That one was a pain: had to go through Canadian customs and then run across the Toronto airport, but thankfully my next flight was still boarding - and ended up running late because they had to de-ice the plane. One of the flights ran late, and as we were reaching the gate a passenger felt the need to yell racist/ignorant comments at a fellow passenger who wouldn't sit down, and then the flight attendant - overall that was a real shame."
Pros: "Great flight"
Cons: "The fact that there were no snacks"
Pros: "from LA to Toronto, between the seats was roomy"
Cons: "to LA, between the seats was very narrow"
Cons: "Didn't board as I missed the connection."
Pros: "This flight did have in flight entertainment."
Cons: "The flight was only 2 hrs. So nothing to complain about"
Pros: "On tiime"
Cons: "Has to wait an hour and a half at the gate to park in sanfransico"
Cons: "Flight was cancelled"
Pros: "Crew was professional."
Cons: "Why not due the security briefing while we are sitting there delayed?"
Pros: "It was a fine international flight. Service from flight attendants was good and amply offered throughout flight."
Pros: "4 hour mechanical delay."
Pros: "The flight attendant was excellent!"
Pros: "The plane was very comfortable. There was ample room for carry on luggage. There was many options for entertainment. The staff was friendly. In addition, there was a good amount of food. Overall, very pleased."
Cons: "Super noisy and we left 30 minutes late"
Cons: "Was not on time, old air craft."
Pros: "Our flight went by quickly, as the seats in Economy were very comfortable and the crew was very kind and accommodating. There was a great selection of movies and TV on the individual entertainment screens. We would definitely fly Air Canada again."
Cons: "Nothing- one of our best international flights!"
Pros: "Friendly crew"
Cons: "Touch screens were broken"
Cons: "They had known about a mechanical issue all day and did not notify anyone until 1 hour before departure. They ultimately had to get another plane but only after >4hr delay. Seems to me like delay could have been avoided or at least predicted so we could have made appropriate arranements. Big domino effect of inconvenience on the last day of the year makes for very bad experience."
Pros: "Not much."
Cons: "Tight seating, unable to sit with my wife, no food, indifferent service, delayed flight due to baggage issue at departure, length of time for baggage to arrive at carousel. Not very likely to book on Rouge again."
Pros: "The guy who gave me the boarding pass was very nice and helpful"
Pros: "I prefer an aisle seat. I was reminded aisle needs to pay 60 dollars additional. I was surprised."
Pros: "The crew was very friendly and attentive."
Pros: "Flight was ok, the aircraft was in excellent condition. The food was also very good."
Cons: "The flight information stated that the flight was a Lufthansa flight when it was actually an Air Canada flight. That caused some confusion and possible delays at the Madrid airport."
Cons: "Flight crew not helpful. Despite empty space in first class overheads, would not allow coach passenger to put anything there."
Pros: "Flight was Okay"
Cons: "On a clearly international itinerary, had to go through security and customs in Toronto AND Vancouver, despite no need to leave secure area on flight through to Vancouver with final destination Seattle."
Pros: "Stuff was pretty friendly,"
Cons: "Flight was 2 hours delayed, food was not very good and they didn't have enough chicken options when our turn came. Movies/TV selection was very limited."
Pros: "The crew members were very attentive and welcoming."
Cons: "Like last year both flights going and returning had long delays making the boarding experience really poor."
Pros: "Much better than the Air Canada flight from Europe. There was a good selection of movies and easy to use. For a short flight, they packed food, drink and a movie. Family enjoyed this flight."
Pros: "Attendants were friendly. Equipment comfortable, many entertainment options."
Cons: "Long lines for boarding, continuous calling of 50+ passenger names while boarding lines congested the gate."
Cons: "Our flight was delayed and we lost our connection flight"
Pros: "The first meal on my return flight was correct"
Cons: "The second meal had cheese in it and I took a bite before I noticed. They gave me a new one but didnt seem bothered by it. Dietary restrictions NEED to be taken seriously, thank god I'm not, but some people are deathly allergic. This wasn't the first time they messed up my food either."
Pros: "I liked my seat in the back, the crew, the movies, and the food."
Cons: "The two different technical issues they had that made us leave almost two hours late and caused me to miss my connecting flight."
Pros: "Friedly staff"
Cons: "Only in Canada they make you remove headset for takeoff and landing."
Pros: "The direct connection between Toronto and Madrid, since we travel at least once a year or more to Spain The staff on ground and on board were simply excellent, communicated well in Spanish, French and English The food and drinks (wine) were excellent and plentiful."
Cons: "The coffee could be a bit stronger (Spanish style)"
Pros: "Flight crew was excellent. Great service & comfort."
Cons: "Delays, waiting with little explanation."
Pros: "Movies"
Cons: "Better communication and more help from stewardess on stowing carry on luggage overhead. Seat comfort was bad."
Pros: "Flight was fine"
Cons: "Horrible service at Newark. Delta and Airport staff directed me to A terminal with my luggage. Waited in line for 1 hr only to be asked to go back and send my checked luggage then go back in the same line for another 20 minutes. Utter disregard to customers. Very rude staff."
Cons: "I can’t understand how airlines charge for the first checked bag in an international flight. I’ve traveled for more than 20 years and this is the first time I have to pay for that. I’m surprised they didn’t charge me for the oxygen I used"
Pros: "I was able to change my seat assignment."
Cons: "Five hour delay IAD to SFO, no entertainment working, no food provided... A really poor experience."
Pros: "United is terrible as usual. Dirty planes, poor service."
Cons: "We should have had less in our carry on so we had more leg room. The staff was friendly and very helpful. There was plenty of movies, tv options, and games to pass the time when we weren't sleeping on the over night flight."
Pros: "Good crew. Multiple options on entertainment, if I so chose. Roomy seat. Arrived safely."
Cons: "Had to pay $180+ extra to get a seat with decent leg room. Had small child next to me who was not well behaved. Limited bathrooms. Cooler vent blowing right on me which I couldn't move. Long delay before and after boarding, and left an hour late."
Pros: "Flight left and arrived on time. Food was average, horrible beer, limited soft drinks. No entertainment screens and only 3 charging outlets per 4 seats in row. Typical United."
Pros: "The crew was attentive and the food was good."
Cons: "Entertainment could have been better. Normally on a flight of this duration I would expect that there would be movie screens in the back of the seats that you could view a selection of movies to help pass the time. This would especially been helpful on the trip home where the flight left at 11:30 am"
Cons: "Crew was rude"
Cons: "Reliability"
Pros: "There was a good selection of movies, and the food was pretty good. The service was very good."
Cons: "I requested an aisle seat, and was in a middle seat. The 3 of us in that row, were all men of at least 6 feet in height, and over 200 pounds."
Cons: "The plane did not have screens at the seats for an 8 hour flight. The Wifi app to watch films worked on and off. The crew weren’t the friendliest. The seats barely reclined. Would not recommend this flight."
Pros: "Great movies."
Cons: "Not enough food for 8.5 hours!!"
Cons: "There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation."
Pros: "Never made connection since first flight was deplaned"
Cons: "Never made it"
Pros: "The boarding and seating happened in a timely fashion, and the crew was courteous. The lunch meal (I had requested Asian vegetarian) wasn't amazing, but not as bad as it could've been."
Cons: "The flight was not with Lufthansa, but it was actually through United, which was extremely confusing as I did my ticket confirmation, seat booking and meal choice through Lufthansa prior to my trip. To find out on the day of the flight that I had to check in and go through United was extremely annoying, as the counters are in different terminals and it was unnecessarily stressful. The flight itself was crammed, with absolutely no leg space, and not even enough space under the seat to stow my backpack (which had fit perfectly on my Brussels Airlines flight to Madrid). I had requested the Asian vegetarian meal, and the snack we got prior to landing was pretty much two slices of cucumber on a small bun (and an apple on the side) - extremely dry and hard to eat. I asked for mayo, but the flight neither had that, nor any other condiments to make the "sandwich" more edible."
Pros: "Outstanding that United Airlines finally has allowed for complimentary use of built-in entertainment system; i.e. Direct TV without charging passengers. That is good business sense - congratulations on a good PR decision. Haven't complimented UA in long time, but this is about time to say "thanks!""
Pros: "Desk personnel were helpful."
Cons: "Desk personnel were helpful. Experience of boarding was confusing. Layover was very unpleasant. A six hour period, not much help in getting to a counter to change. It would’ve been good to have some direction and advice, even though the boarding area"
Pros: "Comfy seats. Good entertainment. Good boarding.....Nice and professional crew."
Cons: "Ice cream was good but I don't like that as a dessert. Too much sugar. I;d rather another healthier option. Yoghurt maybe? If i can be picky, white wine could have been better."
Pros: "I like that it was through United Airline, which I’m a member of so I got to board a littler earlier"
Cons: "The food could have been better. Everything had cheese which I don’t eat."
Cons: "The food was really mediocre,no good."
Pros: "EXELLENT!!"
Pros: "Every thing about it except for snacks Wish there was a meal from sfo to ohare"
Cons: "The piolets ability"
Pros: "Refund was prompt"
Cons: "Flight was canceled"
Pros: "The flight crew was very attentive and friendly. Probably one of the nicest crews I have encountered on my flights."
Cons: "Me and this other person were waiting in the back for the two bathrooms to become available. We waited over 10 minutes."
Cons: "It was unclear that the check-in was through United in terminal 1, not through Lufthansa.So we were at terminal 4 and it took us an hour to get to check-in at terminal 1. Also the entertainment at my seat was not working so no movies for 9+hrs."
Pros: "Flight was on timw"
Pros: "Although the flight was delayed nearly 2.5 hours due to a lightening strike that knocked out the ovens, the crew worked hard to make the flight comfortable."
Cons: "The airline kept pushing back the departure time. I received 5 different emails with different departure times. Once on the plane the food was sub-par (even for airline food) due to the limited oven functionality."
Pros: "Enough room for legs this time."
Cons: "TV on board not working during the whole flight. Food not good."
Pros: "Not much, the first class meal amenities were good"
Cons: "This was obviously an older plane and it showed, the seats were the worst, old and couldn't adjust the headrests and just uncomfortable, the only good part was there were only two seats to a row"
Cons: "Omaha United personnel"
Pros: "Great food, great people, great service.we even got in a little early."
Cons: "Delay over 2 hrs"
Pros: "Food was actually pretty good."
Cons: "In flight entertainment system was broken my entire flight and my husband's was broken for a portion of it. It looked like the screen was seizing and I couldn't turn off the screen. The flight attendant tried restarting it multiple times but there was no other troubleshooting to fix it."
Pros: "Efficient boarding by the United staff. The people at the Madrid airport were so friendly and helpful! Many choices of newer films to watch."
Cons: "The food was not particularly tasty but that's not a shock. I've had worse!"
Pros: "Nothing"
Cons: "Lost $700 on this trip. The refund policy was extremely unclear, and the time window for valid trip insurance was extremely short. The purchase of insurance was useless."
Pros: "food, entertainment"
Cons: "wifi"
Pros: "Good crew. Nice ground staff in SFO."
Cons: "30 minute flight delay due to late inbound aircraft. Fortunately, we were able to make up for the lost time in flight."
Pros: "Efficient and on time"
Pros: "The crew worked quickly and efficiently to get us all on board on time had a mechanical delay but was fixed quickly"
Cons: "The seats were not as comfortable as some of the other plane models but it was a quick flight so it didnt matter much. Also the entertainment provided didnt work on my phone luckily i had my own"
Pros: "They lied"
Cons: "Bag. Took too long at baggage - Waited an hour after I arrived to pick up bag and take to customs. GOod thing I had 3 hours!"
Pros: "There was no delay, everything went smoothly, we were informed at all times and crew was incredibly nice. This was a United fligth, not Lufthansa"
Pros: "Great food and entertainment options."
Pros: "The crew was very capable and efficient and fast with serving food and drink."
Cons: "I was still a little hungry after the second meal - the sandwich could have been bigger or maybe add something to go with the sandwich."
Pros: "To have electrical outlets in the seats Good movies Blanquets"
Cons: "Flight attender - No very nice"
Pros: "Usually the crew members aren't very friendly and they look as if they're not enjoying the job. However, United crew was incredibly friendly!! I really enjoyed the 8 hour flight thanks to them!"
Cons: "The airplane was a bit too cold for me."
Pros: "Great flight, but to clarify, it was United."

has not yet happened as I am stuck in Brussels

Free food or entertainment should work

On time Crew facilitatîg swift boarding

7 hour delay poorly handled by airline

Pros: "Nothing"
Cons: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."
Cons: "Delay of 40 minutes"
Cons: "Not being able to choose my seat on a 500€ return flight is a joke."
Pros: "Loved everything! Including the food."
Cons: "I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find"
Pros: "Got us there safely"
Cons: "Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport."
Pros: "Brussels Airlines crew"
Pros: "Nothing! We’re still in Baltimore"
Cons: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."
Pros: "On board service and entertainment. The plane itself was clean and comfortable."
Cons: "The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!"
Pros: "The flight attendants were wonderful and the movies and space for the kids was great!"
Cons: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"
Pros: "Nothing, they cancelled my flight and rebooked me to another city"
Cons: "Everything. I had to buy 2 new tickets because they cancelled my flight"
Pros: "Nothing really"
Cons: "Late boarding, had to check the bag, had to wait forever when landed in the plane"
Pros: "Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable."
Cons: "When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice."
Pros: "The food was okay but thats the best thing I can say."
Cons: "There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!"
Cons: "Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now."
Pros: "At least it was a flight"
Cons: "Noisy, no complimentary snacks nor drinks, no legroom"
Pros: "My return trip didn’t have any major unexpected expenses the way my outgoing trip did."
Cons: "They broke a very expensive item that I purchased on my trip. It was properly wrapped and cushioned in clothing. I had fragile stickers on the outside of my luggage and it is shattered beyond repair."
Cons: "Very disappointing, Lufthansa airline sold my return ticket to another customers with out notifying me, so i’m stuck in here now and i have to find another ticket. And of course the flight is not refundable."
Cons: "Ofrecen un snack como parte del vuelo y no dan nada."
Pros: "Timeliness, crew and seat space.."
Cons: "I had problems checking in online and never could assign seats.. had to wait to check in at the booth and got random seats so my husband and I got seperated seats.."
Pros: "Worst business class seats. Regular seats with no one in the middle seat."
Pros: "Nothing"
Cons: "Crew was rude, including even the pilot, who was unbelievably rude."
Pros: "Lots of empty seats so more room"
Cons: "Had to pay for tea/coffee. Was free on way over so don’t understand this"
Pros: "the service I received from Ken Tollenare in centraltracing@brusselsairlines was awesome, the only efficient and kind person in your airline."
Cons: "very bad service, delayed and the lost my luggage for 4 and 5 days!!!!!!!!!!!!!!!!!!!!"
Cons: "They change my flight, and I had no kosher food in the other one"
Cons: "They did not even offer water to drink for free."
Pros: "The crew was polite"
Cons: "The fight was delayed and cause me to lose my second flight even though they were the same airline and the second plane was still sitting at the airport. It added 6 hours to my journey."
Pros: "Excellent feature that shows your current trip progress on the world map. Excellent selection of movies. Excellent employees."
Cons: "The seat was alittle uncomfortable."
Pros: "No frills quick boarding and helpful attendants, great English. Don't spill drinks on you unlike certain airlines (looking at you Air France) Decent in-flight entertainment system and comfortable plane (well, as far as you can get in an economy) Basically everything related to the actual flight was great."
Cons: "The fish entree was oversalted, but maybe that's how they eat fish in Belgium. In general airplane food took a huge nosedive in the last 10 years, so I'm not surprised."
Cons: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."
Pros: "Boarding was fast, we arrived early."
Cons: "The plane was super hot, the crew never offered drinks or food to me"
Cons: "Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess."
Cons: "Flught was delayed more than 45 min from Brussels and when we finally arrived to Lisabon they couldn't open a door to Airport building."
Pros: "A very full flight that was managed well. Staff were accommodating and pleasant."
Cons: "I am not a fan of spicy food when flying so the snack item did not work for me. The more interesting international films were not available with English subtitles."
Cons: "Many passengers with their shoes AND socks removed. Chairs were extremely uncomfortable."
Pros: "The chocolate was delicious!"
Cons: "The food was not that good but edible."
Cons: "Waiting an hour and a half to check the luggage and obtain the boarding pass. Totally unacceptable. They only had a couple of agents to check a full plane and one was dedicated to business class. They said it was to save costs !! Flight was delayed and upon arrival no finger so long wait to deplane again."
Pros: "USB socket and decent selection of movies, music etc."
Cons: "No wifi and no electrical socket. By row 43, they ran out of blankets and dinners other than beef. The check-in website looked like it was from the 1990s. When I had to pay for a second bag at the airport (IAD) on the outbound flight, it took 15 minutes. When I came (BRU), they told me to wait in 3 different lines, wasting 30 minutes, before I got to the correct line. Then board the flight to return was a 45 minute delay. It's like these guys were totally new to the airline business."
Cons: "Required to pay even for a soft drink or juice."
Cons: "Brussels air used united Airlines for this leg of the trip. They canceled all the flights to my destination due to weather. However other airlines did make it there just fine. I think that they canceled the flight just because it was not full. I had to spend the night in the airport. The flight in the morning was overbooked. No one should fly UA if they can avoid them."
Pros: "got there.."
Cons: "my bag was lost, delayed flight (2 hours), damaged contents in my bag."
Cons: "The seats were incredibly uncomfortable. The food wasn't great and even on a flight that was at 75% capacity they ran out of food options."
Pros: "Since this flight it not all that long it went well overall. The crew seemed good working together and were very organized and professional."
Cons: "airline seats will never be comfortable so that is always my biggest complaint."
Pros: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!Nothing!!!!!! Seats are uncomfortable ! No space for leg"
Cons: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!"
Pros: "Nice flight and very good Smoot Landing."
Cons: "I like Everithing. It was amazing. Ilove it. Thanks.Dr. Moctar Bayor,M.D."
Pros: "Overall plesant."
Cons: "No snack not even a peanut."

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Madrid - Québec City Flights

Departure:

Madrid (MAD)Spain

Destination:

Québec City (YQB)Canada

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Québec City - Madrid

Cabin classes:

C$ 1,224

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C$ 737

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