I dont know how to explain but i really satisfied
Service was great didn't leave on time was not good
EVA canceled me out of the return flight from Manila to Spokane so we had to rebook and repay. Very unprofessional!! Still have not returned home!!
It was very long way flight but its good I like the food they serve in EVA air its really good!
Excellent service from check in to boarding the crew is so pleasant to asked
seats are pitched well. you don't feel too tight.
Check in process in Manila was so slow. From the time we got in line to reaching the counter we could have arrived at Taipei even if the flight was delayed for half hour.
As a senior traveller it’s difficult to be seated all the way at the back
The flight was ok. The person who brings tea and coffee totally forgot about us or just walked past at both meals. And special attention is given if you are Taiwanese
Staff’s were polite & helpful. Love to fly with Eva Air!❤️
We were sitting in the back of the plane, and they ran out of some food by the time they reached us (last). We didn’t pay less than others so we shouldn’t be treated as lesser for sitting closer to the back. Also, there was a very long baggage check in delay (1hr +) at CDG due to luggage belt malfunction with over 100 passengers affected, yet boarding and take off remained on schedule. We nearly missed the final boarding despite being at the airport 3+ hours ahead of our flight
Flight attendants announced that the flight had engine issue and they could not find the tool to fix it. Passengers stayed on the flight for hours and they announced that they found the tool, but not sure how long it would take. So everyone got off the flights they issued lunch vouchers by using boarding pass, however, mine didn’t work at all. The flight was delayed for more than 4 hours! They rebooked my connecting flight with only 1 hour connecting time, and the 1st flight was delayed again. How worse could it be? I’m glad the engine actually works and everyone is safe.
There should be a visible sign of Air Canada, because I walked all around and I didn't notice where was the desk, I was in a rush for the time because it was very difficult for me to find the D gate.
Older interior meant less luggage storage space. Service was good. I was in business class. I receive better service from other carriers
For me and my wife was wonderful everything perfectly, Tankyou.
Great, the item that impressed us. The most was the fact that some of us were gonna have a tight connection and the crew invited those people with the tight connection to stand up and leave the plane early. Great idea and it worked for us
Crew are excellent. I wish they have personal care kit on board
Honestly the flight itself was okay, but the food and drink was so subpar it made me not want to fly with Air Canada again!
Meet my expectations and I’m happy I choose sir Canada
Due to mechanical problems our flight was cancelled after several hours. We spent many hours sitting on the aircraft with no air conditioning until being allowed to disembark. Initially the aircraft was deemed air worthy but after several more hours sitting onboard in 100 degree heat the flight was eventually cancelled. Air Canada employees were able to reschedule our return trip direct to Seattle on a different airline. This required us traveling to South Korea and waiting nearly 18 hours before our 10 hour flight. This will probably be the last flight with Air Canada.