Cons: "Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed"
Cons: "Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!"
Pros: "Crew did an outstanding job"
Cons: "We read in the Delta onboard magazine about Delta’s commitment to women. Yet Delta coverups a rape by one male employee against a recent immigrant in a Delta vehicle. What say you?"
Cons: "The flight was delayed an hour."
Pros: "Delayed, packed, bought a sandwich! Good sandwiches!"
Cons: "Packed and delayed"
Cons: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"
Cons: "I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint."
Cons: "Boarding took a long time"
Cons: "gate agent said I could check my bags at door of plane -nobody was waiting there so I asked flight attendant & he was very rude to me wouldn’t help me & didn’t tell me where to hang up my coats when I asked / not my fault plane boarded 25 min late"
Pros: "Crew was fine - not their fault that DELTA changed my flight at the last minutes with terrible options on rescheduling my flight!"
Cons: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Pros: "Getting offered a stipend to change flights - getting my preferred rental car"
Cons: "A direct flight"
Pros: "Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great."
Cons: "Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb."
Cons: "Flight was delayed."
Pros: "No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta."
Pros: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Cons: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."
Pros: "It’s become a mediocre airline."
Pros: "The check-in agent was very nice and patient"
Cons: "Our flight kept on getting delays, we were seated separated, a kid was hitting my seat during the whole flight even after skiing the mother to stop her child, not sure what is the solution there but I would suggest that in your announcements in the beginning you could mention a rule of respect to others like in the movies a little subtle regulation about other passengers space respect."
Pros: "Delta planes are typically nice and clean"
Cons: "Flight was delayed multiple times."
Pros: "It was everything you look for on a plane. Friendly crew. Lots of space. Clean. Lots of entertainment. Plenty of space for luggage."
Cons: "I loved it all."
Pros: "Everything was so very nice. The seats were fantastic in First Class. So comfortable. The service & food were delightful. The only negative was the screaming infant. This is my second trip on Delta in First Class in the past three months. Both times the trip was ruined by crying babies. ☹️"
Cons: "The crying infant."
Pros: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."
Pros: "Please see above. Sherry was amazing"
Cons: "Plane was small and older but it was a short flight"
Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"
Pros: "Great to have in flight TV"
Pros: "All the staff are sincere in serving. It must be a direct result of the great management at the top. If the employees were unhappy and rude that also would be a direct reflection of the management. I use the same flight often and let the staff know I appreciate them."
Cons: "Snacks are small, but delicious cookies."
Cons: "We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment."
Pros: "Smooth and on time boarding,early arrival, comfortable flight."
Pros: "Crew and landing were fantastic"
Pros: "Helpful, and kind"
Pros: "We finally got home"
Cons: "Late flight without any compensation for our trouble"
Pros: "I was able to get a gluten free snack"
Cons: "Tried to get an upgrade at the gate and they said our ticket wouldn't allow it."
Cons: "I always hate to hear erroneous announcements. I don't need to know why I need to keep my seatbelt on; just to do it and MAYBE how long I'll need to do it. You don't need to alert me when you're turning the seat belt sign off. There's a "ding" and the light goes off. You could wake me up, or my wife or my sleeping child. It's like they like to hear themselves talk."
Cons: "Much older plane. Not as comfortable as some other planes I've been on."
Pros: "Quick flight."
Cons: "No A/C on the flight. Good thing it was a short one... Crew seemed rather green. Oversold flight; we were the last to board."
Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."
Cons: "I'm not sure what to say about Delta and their maintenance program. On a three part trip, Delta cancelled two of the flights giving maintenance as the reason. So it appears they are flying planes until they breakdown. Besides making me not trust the flight worthiness, the cancelations turned my 8 and a half hour trip into a 25 hour trip forcing me to spend the night in the MEX airport."
Pros: "we got there"
Cons: "not much to like. a 55 minute delay from a small airport to the hub is going to cause you to miss your connection. Sure enough I missed my flight home and got to spend 41/2 hours in Detroit. They said it was a weather delay. But folks getting off the plane said it was a crew problem."
Pros: "Got grounded for five hours stuck on the plane."
Pros: "The new Delta planes have great leg room for tall people even in coach."
Pros: "Nice entertainment offerings on the Indy to MSP flight"
Pros: "Crew professional and courteous"
Cons: "5 flights cancelled, poor communication, total chaos in rebooking, lines 5 hrs long to get rebooked."
Pros: "As a frequent flyer, I get picky. Crew was awesome. Helpful and friendly. The wifi was horrendous and wouldn't connect"
Pros: "Plane should have been inspected before scheduled departure at 5:30 AM!"
Cons: "Narrowest bathroom I have ever entered! I weigh 120 lbs!"