Daily cleaning, installation of cabin HEPA filters on flights from Melbourne to Ontario
ca.kayak.com is also available in French. Voir le site en français.
|October||Best time to beat the crowds (8% less expensive on average)|
|December||Most popular time to fly (26% more expensive on average)|
Average price round-trip
|C$ 1,639||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 978||or less|
Good deal one-way
|C$ 675||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 25h 00m
The cheapest ticket to Ontario from Melbourne found in the last 72 hours was C$ 1,050 one-way, and C$ 6,580 round-trip. The most popular route is from Melbourne to Toronto, and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 727.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Ontario.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ontario is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ontario with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL."
Cons: "Seat cushion could use more cushioning. Larger portions of drinks served"
Cons: "Nothing. This company deserves its reputation for excellence."
Cons: "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."
Pros: "Spacious leg room"
Cons: "Toilets can be cleaner . And food could be tastier with 2 choices ."
Cons: "Flight attendants"
Cons: "More movie selections"
Pros: "Two choices of meal and friendlier staff. Props to JAL."
Pros: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Cons: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
Pros: "Service was excellent and seats were comfortable."
Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
Pros: "Flight experience in JAL is excellent."
Pros: "Very smooth ticketing and boarding on Tokyo to Manila."
Cons: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."
Cons: "Double standard"
Pros: "We had a 4,5 hours delayed.. :("
Pros: "Good space between seats. Cleanest of the restroom. Nice crew service"
Pros: "Thier food tasted excellent!"
Cons: "Wish there was a vegetarian option too."
Pros: "The flight attendants were amazing, caring and helpful."
Pros: "JAL has always provided exceptional value for money and top notch service."
Cons: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."
Pros: "The crew were very polite"
Cons: "No choice of menu and films only very limited choice."
Pros: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Cons: "The flights were everything I expected and more."
Pros: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Cons: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."
Pros: "Boarding procedure was the most efficient I have ever seen for a 777. Very quick and efficient, back to front. Great food. Very polite and efficient crew. Plenty of leg room in coach. Comfortable seat configuration, with only three seats in center section. JAL is a great airline!"
Pros: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Cons: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."
Pros: "The staff tried to accommodate all of our needs. Everyone was polite and friendly."
Cons: "Food was not the worst but not so great"
Pros: "The flight went well and the 3 meals were interesting. The staff was professional."
Cons: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Pros: "Good staff service and friendly people. The food was good. The flight was on time."
Cons: "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."
Pros: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Pros: "This flight was just pretty routine."
Cons: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."
Pros: "Our flight TO Tokyo from Honolulu was wonderful! Our seats were spacious, the plane wasn't filled to capacity, the in-flight entertainment was the best I've ever seen, the food was amazing. On our flight BACK, the crew was still wonderful, and the boarding process is quick and efficient."
Cons: "Aside from having to take the red-eye, the seats for our return flight were the most cramped I've ever been. My 6' husband's knees were touching the seat in front of him, and the seats were super narrow. I can't remember being so cramped in my entire life. That's really my biggest complaint, but when the flight is 6 1/2 hours, being cramped gets old really quick."
Pros: "Everything, from booking till landing"
Pros: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."
Pros: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Cons: "Small leg room."
Cons: "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
Pros: "The main entree was excellent."
Pros: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Cons: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
Pros: "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
Cons: "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
Pros: "Excellent service"
Cons: "Not a lot of vegetarian options"
Pros: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Cons: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Pros: "Great 12hr flight"
Cons: "Loved everything!!"
Pros: "JAL crew member were very nice and food were awesome!! But I was very scared this time, because airplane was shaking for long time..."
Pros: "Good food, and entertaimet!"
Cons: "Chair is way too hard."
Pros: "Good and polite crew"
Cons: "Business class cabin very mediocre for a state of the art latestBoeing plane"
Cons: "Again not enough to padding in seats"
Cons: "ignore the "poor scores for this leg...flight was just fine, this is what I "bought" Not the horrible first leg of this trip...you should drop the code share with AA it is hurting you!!!"
Pros: "I booked a flight with JAL; my flight to Japan shafted me with American only. But, this flight was premo! The plane was bigger, more room. The entertainment was much much better than the American Airlines archive. The seats and accessories like pillow, blanket, etc. again much better. 12hr flight was over in what felt like about 5hrs (I watched Star Wars and Hunger Games)."
Cons: "The fact I'm too poor to get a premium or above seat."
Pros: "Great food, entertainment options and personal space"
Cons: "Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food"
Pros: "The entertainment was good."
Cons: "Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while."
Cons: "Food was below average"
Pros: "Everything was on time and the food and service was good."
Pros: "Good movie selection, good meals and great crew"
Cons: "Next time I will book early to get the business class"
Pros: "Crew was excellent. Entertainment choices were excellent."
Cons: "One both flight my food preference was gone before I could choose."
Pros: "CX crews are professional as they are very customer oriented"
Cons: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
Pros: "miracle fight landed on time"
Cons: "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"
Pros: "Crew very friendly and helpful"
Cons: "Delayed because of a sick passenger"
Pros: "The crew was hard working, food was ok"
Cons: "Line up for boarding as well as storaging of our carry-on could have been managed better"
Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Pros: "not too bad"
Cons: "not too bad"
Pros: "Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good"
Cons: "Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th"
Cons: "Still too cramped"
Pros: "Flight was great."
Cons: "It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time."
Cons: "Nice flight"
Pros: "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
Cons: "My check in bag was lost. Hope to get it back in the next few days."
Pros: "Little more leg room!"
Cons: "Continues to be incinsistent and spotty service."
Pros: "Everything. Great staff, punctual departing yimes, good communications. I have taken many airlines and this is the best if not one of the best. Keep up the great work. Only suggestion I would say is showing what types of foods offered as special meals, menu i mean."
Pros: "Food is fine."
Cons: "washrooms are small and dirty."
Pros: "My flight delayed by 7 hrs. AC ground crews worked diligently to rearrange my connection flight to Halifax on the first flight out. And at the arrival gate in Toronto, AC already had a hotel package for me to stay overnight at Crowne Plaza Horel. Everything went so smoothly and professionally done. I am very impressed"
Pros: "Great crew, great service"
Cons: "Could use a greater reclining angle in economy."
Cons: "Bulk head seats. People walked over me all night including staff"
Pros: "Cathy Pacific is always in the top 10 airlines of the world for a reason. The staff and service are top of class."
Cons: "The economy seats could recline a little more and be slightly wider for more comfort."
Pros: "The seats were comfortable in both flight , HK airport is clean , washroom are clean ,"
Cons: "The costumer service of pasific airline in HK airport and in Perth airport , were not skilled , I asked them many time if they can help me in my 10 hrs waiting time in HK airport with a food voucher or access to their lounge for rest and fresh in up , they said you bought your ticket this way and you accepted it , no voucher no access to lounge unless if you are business or first class !!"
Pros: "Speed of the plane Food choices Crew"
Cons: "Seat comfort and leg room of economy class cleanliness of the toilet during flight"
Pros: "The airline crew. Very attentive and immaculate"
Cons: "Would have liked to have been offered a beverage more often"
Pros: "Flight was delayed Made connection just in time"
Pros: "On time Nice crew Good service"
Pros: "Entertainment choices, wine, charger"
Cons: "Food Choice and Alcoholic choices"
Pros: "that is great flight. I'm very with fight"
Cons: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Pros: "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."
Pros: "Most crew very helpful. Great movie and music selection."
Cons: "Middle row every time and difficult to get out.(economy). Out of the Asian meal again for people in the back of the plane. Was unable to check in on line for some reason, but taken care of at airport."
Pros: "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Cons: "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."
Pros: "Staff were friendly and helpful"
Cons: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"
Pros: "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
Cons: "We were late leaving HK but that is all. Minor in overall scheme of the journey."
Pros: "Liked the food and everything else"
Cons: "Total flight time was more . It was extra to go to Hing Kong from India . Normal flight time to Toronto from India is 16 hours in other flights . Does not seem like a good idea to waste 4 hours more when you come to Toronto from India by Cathay Pacific . I wish I was in some other flight to save time . Overall route of the flight was wrong"
Pros: "Comfortable seating, good tasting meals, and excellent service!"
Cons: "My tray table was dirty...Given the quick flight change over it was not an issue. That's my only complaint!"
Pros: "Great crew, quick boarding"
Cons: "We were unable to check in online two days in advance as we were supposed to. Thus we almost did not get to sit together in a 16-hour flight."
Pros: "I booked the flight at an excellent price. Service is always good."
Cons: "Unfortunately, the cheap price meant my husband and I couldn't sit together for the 15+ hour flight."
Pros: "Leg room and overall cleanliness was good. Special meal on this sector was very good compared to my previous flight."
Cons: "The crew was somewhat rude...not directly to me but to many fellow passengers. There was a teenage girl seated next to me and she requested the crew for some water and the hostess told her to wait till they served drinks which she said will take 5 mins. It was after 18 mins that the girl next to me finally got water. Seriously, you can't afford to give a glass of water , it's not like she was asking for coffee or some soft drink, its water ...and when we flew Korean and EVA airlines, they had a small bottle of water available on the seat when we boarded. Then my next row family asked for coffee and after a few minutes the fellow passengers wife decided to have some tea. So the husband called in the hostess and the hostess very rudely said , now you want both coffee and team , next time please let me know at the same time. Then when they served me my special meal, there was no butter in the meal tray, so I patiently waited for them to serve others and when they reached my row, I very nicely asked if I may have some butter...the hostess said, we don't have any butter. I was like...speechless. No butter, no water...and Cathay is a top class airline , HOW is it possible ? And the other crew was ok, this was one crew member a female and her name started from J , don't remember her full name. She was the laziest ever crew member I have ever seen and I am pretty sure she did not like her job. Cathay did not provide any tooth brush or mouth wash. No socks, slippers , eye patch...nothing. While flying to HKG from Toronto, I did not opt for special meal and the meal was just HORRIBLE. It was some beef and I couldn't even cut it with a knife. I think Korean Air is more or less the same as Cathay but in my opinion Korean is much better than Cathay. Cathay is only good for Business/First class. I seriously recommend EVA airlines and if not then Korean but if you are flying economy then stay away from Cathay."
Pros: "Quiet, warm water in bathroom sink. Movies"
Pros: "Great crew and nice food. Flight was a little quieter than previous which meant faster service and more space aboard."
Cons: "Nothing - it was a good flight."
Pros: "Crew were super friendly. Food was pretty good for airline food."
Cons: "Bag drop in Melbourne was poor - it took close to an hour just to drop bags. Flight was very busy. While food/drink was good, it did take quite a while to be served."
Pros: "Flight attendants were great."
Cons: "Service.. Got ignored when asked for coffee. Got ignored when food choice came around. Lady sitting beside me also got same service ignored"
Pros: "Good communication about departure delay, check in was fast and efficient."
Cons: "I had to ask crew repeatedly for a simple snack, meals were very slow to arrive, entertainment system we'd glitchy, food was just ok."
Pros: "nothing is good"
Cons: "the food and bathrooms"
Cons: "Neither departure terminal nor gate was displaying in the application even while refreshing it continuously. The information was available in schiphol airport website 3.5 hours before take-off time."
Pros: "Seat had power supply. Also had own screen"
Cons: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."
Pros: "Not bad"
Pros: "The food was good."
Cons: "The seats aren’t comfortable and way too small."
Pros: "All were as per timing . Professional attitudes."
Cons: "A long flight but no LCD screen for entertainment."
Cons: "Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible."
Cons: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Pros: "Egypt air is a wonderful company"
Pros: "The flight was on time, the crew was fine"
Cons: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Pros: "The crew was good but the seats werenot comfortable. Almost all passengers were coming from Al-Haj. They were so sick and coughing vigourously all the time."
Cons: "When we book the flight we should be informed that it is mainly for Al-Haj people. At Cairo airport they should check them to know the reason for this cough and people who were not in Haj can be seated in a separate section in the plane to avoid infection."
Pros: "I got an exit seat and it was comfortable and spacious. The crew was really nice"
Cons: "Food choices. Only two options for lunch unless pre-ordered"
Cons: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Pros: "Need to upgrade seat and movies"
Cons: "Meals and toiletries"
Pros: "The seat was good"
Cons: "Take off on time. Seats are not comfortable."
Cons: "trip was very short however the crew was so nice and cooperative."
Pros: "We had front seats which made the journey comfortable"
Pros: "I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks."
Cons: "Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli"
Cons: "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"
Pros: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
Pros: "crew was good and seats was just OK"
Cons: "more leg room"
Pros: "On time. Hot food."
Cons: "No water bottles available. Food bland."
Pros: "It’s was great"
Pros: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
Cons: "There is nothing to not like."
Pros: "Direct flight, nice crew and professional pilot, didn’t feel the plane touching the ground while landing"
Cons: "Definitely not cheap flight ;) Food is no good , bathrooms were not clean and flight crew refused to clean it !!!"
Pros: "Flights were on time and boarding was orderly"
Cons: "Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request."
Cons: "Long time at jfk airport"
Pros: "The Egypt Air personnel were all outstanding. From Check-In through-out the flight, they were pleasant and helpful and professional."
Pros: "Delays and lack of coordination during boarding process in cairo"
Pros: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."
Pros: "The flight was on time without any delay. The crew was good and helpful. Taking off and landing were good. Checking online was easy."
Cons: "Although I made check in online but the employees responsible for drop off luggage were not on the desk , so I had to stand for long time because there were only 2 descks working. Seat leg space is so narrow."
Pros: "The Pilots professionalism, frequent updates. The attention given to the passengers, especially mother's and babies."
Cons: "Ground staff arbitrarily decided whose carryon luggage they should take because the flight was full and loading over head compartments do take up time and might cause delay. I would like to suggest that an announcement be made and ask passengers to volunteer their carryon to be loaded with other luggage..."
Pros: "Big Jet, Clean and very good service."
Cons: "Food ordinary"
Cons: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
Pros: "Crew are always polite and attentive"
Cons: "Plane not comfortable. No individual entertainment. Poor food. Toilets not cleaned in flight"
Pros: "Great crew, members always welling to help"
Pros: "Crew whas nice"
Cons: "Delay 2 hours"
Cons: "Fligjt from Cairo to Toronto was very unorganised and unprofessional. Did not follow appropriate protocol for boarding procedures. Delayed. Unprofessional staff in Cairo."
Cons: "Lots of security checks with no solid standards"
Cons: "Please note the wrong gate was included on our ticket and announced shortly before the flight so passengers had to run from half way across the airport. Then there were two flights announced for the same gate even though the Baghdad flight was over an hour later. Therefore the gate was jam packed and passengers flying to Amman were unable to access the gate. In all it was complete chaos easily avoided by making sure to correctly identify gates (or leave blank) on tickets and to announce the second flight AFTER the first flight concluded boarding!"
Cons: "length of the trip"
Cons: "Time arrive late"
Cons: "There were announcements about the flight being delayed which were difficult to understand. On announcnent of the boarding procedure, families with children were not given priority and all passengers were called on together raher than by rows (BACK TO FRONT) so boarding could take place without delays!"
Cons: "Old entertainment system, otherwise, everything else was fine"
Pros: "I end up upgrading my seats from economy to business class and made a very decision given the length of flight. Service was excellent and food was alright. The best thing were the seats as my whole family got to sleep 5 - 6 hours."
Pros: "Very efficient and comfortable flight. Was right on time and crew and ground personnel were very polite and friendly. Would highly recommend and will fly with them again in the future"
Pros: "I had a window seat"
Cons: "From when I got on the plane to Toronto everybody was arguing with each other, not telling that the whole flight to Toronto a baby was crying the whole way I could get no sleep no flight attendants came to check on the family to see if they could quiet the baby so basically it was very very uncomfortable and Restless. Got no type of sleep! Also passagers act like they did not know where there assigned seat was at so that took a good amount of time for us to figure out everything before we took off. Don't think I'll ever fly with that airline again."
Pros: "Amazing crew , both ground and in fligbt"
Pros: "The flight boarded and left on time. A good variety of movies and tv shows to entertain all ages."
Cons: "The bathrooms needed to be restocked with towels and toilet paper."
Cons: "I wish there's a better airport system and updated screening tools/machine in MIA so luggages doesn't have to be scanned and open 4 times before you get to the gate."
Pros: "Seat was great!"
Cons: "Long flight this good to offer drinks and snacks between meals"
Pros: "PAL crew, as expected, was good. we arrived sfo ahead of schedule.."
Cons: "i think desserts can be improved"
Cons: "Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest."
Pros: "You ripped me off"
Cons: "you ripped me off"
Cons: "4 hours late departure from jfk."
Cons: "If the food is better and no flight delay"
Pros: "crew were amazing"
Pros: "Food and service were good, so was inflight entertainment"
Cons: "Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto"
Pros: "Crew was very nice and very attentive to passenger needs. Airbus 350 very comfortable in economy class good leg room and large entertainment screen with good selection.Manila airport is"
Pros: "Crew was great Seat could be better, recline and full bed hard to operate"
Cons: "Seat adjust buttons difficult to use"
Pros: "comfortable, clean washroom, superb food"
Cons: "Too many process checking. Right before boarding we were all asked to stand and go outside for another checking. Blue ladies should be on the table right before passengers come for another check. there is a store but coffee and bottled water are not allowed to bring on the chair..why?"
Pros: "The crew and food was amazing."
Cons: "The seat was not very comfortable for sitting on such a long flight. This prevented me from getting any sleep on the plane."
Pros: "Leg room was small."
Pros: "New A350 plane with excellent business class and great service, food and the entire James Bond movie collection on the entertainment system..."
Cons: "Left 30 minutes late after the captain said we would have an on-time departure. Terminal 1 at MNL is just aweful!"
Pros: "Amazing crew!"
Cons: "Boarding, crowded, mob science no room and unorganized"
Pros: "Flight was smooth and short."
Cons: "Price is a bit higher compare to other airlines"
Pros: "The service of Philippine Airlines have greatly improved. I have flown over 20 international airlines like Singapore Airlines, Thai Airways, Etihad Airways, British Airways, Lufthansa Airways, JAL, ANA, EVA Air, Korean Air, ASIANA Air , LAN Chile, Cathay Pacific, Qantas Airlines to name a few. And these airlines gave good service. The service of Philippine Airlines is good. They just need to add movies in all the regional flights ."
Cons: "The airlines need to add videos and movies. Without it, the airlines is like flying in the JURASSIC era!"
Cons: "old 777, no storage, not comfortable, entertainment system not working via remote, service so so."
Pros: "No delays. Reached destination an hour early. Food was very good."
Cons: "My main issue is with the payment confusion between vayama and philippine airlines (unknown outstanding balance came out after managing my booking) which caused major hassle because both parties couldn't help me even after several calls/emails. Actually, another vayama-Philippine airlines passenger reached out to me after she experienced the same situation. Baggage allowance very strict. Would prefer more asian entertainment content."
Cons: "The lounge is awful."
Pros: "No direct contact details to change flight"
Cons: "Terrible customer service"
Pros: "Flights were ontime, excellent customer service from gate staff and fligh attendants."
Pros: "Excellent service. On time departures and early arrival."
Cons: "No entertainment in flight. Older plane."
Pros: "Great experuance. Caring staff"
Pros: "the flight it self was good"
Cons: "the flight was delayed for more then an hour"
Pros: "Great food and free wine. American carriers should learn about service from Phillipines Airlines!"
Cons: "Better entertainment options would be nice, but I needed a nap anyway."
Pros: "The service on the flight was superb."
Pros: "Flew from Manila to Toronto using Philippine Airlines it was a 15 hour flight. Overall went great. You can even have whisky for free."
Cons: "The boarding was delayed and then when we got on the plane, take off was delayed and we just stood on the tarmac for around 30 minutes."
Pros: "Nothing really , service was ok but nothing special"
Cons: "The lounge was terrible , the food was average in the lounge , no international magazines or newspaper, the plane was so so so , food mediocre, entertainment was not good either ,"
Pros: "The flight attendants were so tidy. They tied their hair neatly. Their smiles are warm."
Cons: "Slight delay in the flight."
Pros: "Once you got on the plane, the flight crew themselves were great."
Cons: "There was nothing about the airport and transfer experience to like. Going: The transfer from terminals was near impossible to figure out. There was no help and no signs to assist. Coming: They allowed us to transfer to the international terminal where we were made to wait 8 hours OUTSIDE the terminal area. There were few seats, it was cold and NO food venders. Will NEVER fly into Manilla again."
Cons: "it is the worst airline I ever fly."
Pros: "The attendants were very friendly and helpful and the flight was on time."
Cons: "I had to use my own device to access entertainment and pay for it. I couldn't check in online."
Pros: "It's an old aircraft so we were given a personal ipad each passenger which is so good! We were emailed for flight time changed but didn't know our aircraft was changed too so our reserve seats were gone too."
Cons: "Food is very dull. Our flight coming in and out were both delayed."
Pros: "I flew PAL 2 years ago and was impressed on this flight home. An awesome added feature that blew me and my 10 year old daughter away was the entertainment! My daughter is afraid of flying. But as soon as we boarded and saw this feature, she completely forgot about her fear. She was so pre-occupied during entire flight to Manila that I was able to relax and enjoy the trip myself. There was a great selection of movies available that almost made me wish the flight was longer so I could watch more! The USB charging option was also a neat feature to have. I could easily charge our phones throughout the flight. I was also impressed with how well staffed the crew was. There was always a crew member going up and down the aisle with water and offering assistance in any way possible. Overall I am happy with the flight. PAL has made the trip home easier, more pleasurable and most importantly closer than ever before. Thank you PAL!"
Cons: "It's always difficult to sleep on airlines especially on long flights. I hope one day the seats are much more comfortable and roomier to have some extent ended leg room and better reclining capability."
Pros: "It has a USB charging port, and it wasn't too full."
Cons: "When we arrived, we sat on the runway for about an hour."
Cons: "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
Pros: "Very attentive"
Cons: "Was a good experience"
Pros: "I liked the service , the friendliest crew, quick ease for boarding"
Cons: "Food was not that good. They could have done better in that department. I've had better airline food. Needs work there."
Pros: "the food was good; fish with shite sauce."
Cons: "the hard seat and the shorter leg room."
Pros: "The service is good. Typical Philippine airlines, friendly service."
Cons: "I don't like the iPad entertainment. I prefer seat mounted screens. The chairs are too cramped as well. Boarding was a bit slow and the waiting area was so cramped."
Pros: "Everything no complaints."
Cons: "It was fine."
Cons: "I'm 6'2" and just barely fit into my seat. Two inches taller and I wouldn't have fit at all. I know they're marketed towards a primarily Asian audience, and the plane was totally full, but don't expect to be comfortable if you're bigger than 6'."
Cons: "Didn't get my bags onto the connecting flight"
Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"
Cons: "Flight delayed until 8pm then sat on the plane in Toronto for 45 minutes waiting for a gate and because we were sent to a parking area with numerous other planes and ended up getting boxed in and couldn’t get to our gate earlier. Nothing offered to the passengers during this time, not even water."
Pros: "Entertainment screens were a nice addition and had plenty of options including movies and solitaire."
Cons: "I was near the back of the plane and they ran out of most food options by the time the flight attendants reached me. The plane appeared to be newly upgraded. The design of the bathrooms, however, was problematic. The sink water faucets splashed water outside the sink and by the end of the flight there were huge puddles of water on the floor. It was also difficult for the flight attendants to navigate their beverage and meal carts around the people waiting in line for the bathrooms."
Cons: "Almost six hours late in Toronto Missed all connections No hotel No transportation No shave kit Exhausted"
Cons: "That we never got to Chicago went to Washington instead"
Pros: "The cabin crew were very kind and helpful, always smiling and happy to be of service."
Cons: "It wasn't Air New Zealand, but operated by United Airlines. The plane was uncomfortable, and the entertainment system seemed clunky, unintuitive and outdated. The selection of entertainment, poor in quality, I thought. There were lost of things to watch, but a lot of it was of poor quality. The food was acceptable, but again, it felt like it was done on-the-cheap, and I was eating airline food a la 20 years ago."
Pros: "The flight was quite smooth and left virtually on time. Boarding was simple and fast and the economy plus seats were extremely comfortable."
Cons: "The food was quite poor. United can learn a thing or two about food by flying Cathay Pacific to see what decent airline food is like. As far as entertainment is concerned, while United had a great movie selection the method of controlling the playback was quite poor. Pausing the movie would actually make it stop on several occasions."
Pros: "Everything was great and i hate flying"
Pros: "Crew was great"
Cons: "In flight entertainment very glitchy, was unable to watch anything."
Pros: "Cannot rate the food as I didn’t have any."
Pros: "Quick boarding"
Cons: "Pretzels are not good snacks"
Pros: "quick, considerate servers, clean,"
Cons: "was not able to checkin online. had to go to the counter and wait in line ot get checked in. this needs to be improved. unable to get Rouge entertainment once in the air. so couldnt watch movies. this should be expained while on the ground before take off."
Pros: "We have Global entry so the security was a breeze. Everyone was happy !"
Pros: "The aircraft was spacious and well appointed. The crew MEL to LAX were very friendly and offered food and beverages at regular intervals, and walked the aisles regularly in case the passengers needed anything..."
Cons: "On the LAX to MEL return flight, the crew were very unfriendly and only did the bare minimum, and basically just asked 'chicken or fish" and "what beverage do you want", then almost threw the food and drinks at the passengers. The obviously don't enjoy their job very much."
Pros: "Comfortable; friendly crew"
Cons: "Flight was delayed on takeoff and then waited for about 45 minutes on the ground before getting to the gate"
Pros: "Pilot candor"
Cons: "In flight service"
Pros: "The plane window seat"
Pros: "Comfy seats! So nice when you have a comfortable chair"
Pros: "Despite delays the captain was communicative and gracious."
Cons: "Only one person was at the gate checking passports on a full flight so embarking took a very long time, making us late. Entertainment system was pay-only and the screen couldn't be turned off so we had ads flashing brightly in our faces the whole trip."
Pros: "Attendants were friendly"
Cons: "They could not find our flight in their system which was very nerve wracking."
Pros: "Flight was smooth and comfortable. Flight attendants were kind and courteous."
Cons: "The speaker system was a little loud when announcements were made."
Cons: "Late by almost an hour"
Cons: "No seatback screens."
Cons: "For the second time in a row, the Houston Airport crew did not transfer the luggages to Air Canada."
Pros: "Greg care and service from those stationed on board."
Cons: "Very long walk from aircraft to immigration"
Cons: "Flight was delayed for 2 hours"
Cons: "Flight was delayed. Time was posted at gate for new time. Went to get dinner and when we returned to gate saw that the time had been moved UP from previous anouncement and practically missed our flight."
Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."
Pros: "Had own entertainment did not use however like the app availability. Considering all of the weather delays I am very impressed and happy with service."
Cons: "Unfortunately there were no hot beverages, but cold were served."
Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"
Pros: "The Dreamliner is a very nice plane to fly on. Crew was friendly overall. Food was average. Entertainment was good. Blankets were too thin for a 14+ hour flight. I would fly this particular flight again though. Price was the best when I booked it."
Pros: "Crew were all friendly and trip went very smooth in the air. Havent flown for years so computer checkins were a bit overwhelming at first but staff again very helpful. thanks for a great experience Mildred Johnson"
Pros: "Nice and happy/friendly people working for the airline..will take this airline again"
Cons: "Flight was 1 1/2 hours late departing!"
Pros: "Didn't have to pay for in-flight entertainment. Plane boarding and exiting was smooth. No delays. Plenty of overhead baggage space."
Cons: "Stuff was not all that pleasant, seemed irritated at everyone, seats promote terrible posture, especially for anyone over 5' 7" it seems."
Pros: "Flight was on time"
Cons: "Check in was terrible"
Pros: "Crew was very good. Food was ok; need to anticipate the more popular choices so there's enough to go around."
Cons: "New Dreamliner has added more business seats resulting in loss of storage space as well as space for your feet when fully reclined."
Pros: "Empty plane do had lots of space. Super comfortable."
Cons: "Crew in First was a joke. Not even offered water. What a terrible service."
Pros: "They definitely had more viewing choices in their entertainment than anyone could watch."
Cons: "The two big complaints are the food which was quite pathetic for a 14 hour flight - half of a cold sandwich and one cookie!!! Really?? They need to fly their competition and see how it should be done! The biggest complaint of all is their slight of hand baggage charges. If they're going to partner with another airline, they need some communication and agreement about pricing and allowances. Even though we are United Club members and credit card holders, we were charged nearly $400 to bring our luggage home, after paying just $30., yes, thirty, on Air New Zealand to take two extra bags! United's own overseas policy allows two bags, but they charged us anyway on return because we came on an airline that only allows one even though we paid ANZ to bring extra. Extremely illogical."
Pros: "Nothing because I had to reschedule the flight"
Cons: "This connection was delayed without adequate notice which caused me to get stuck in Chicago for a night and book all new flights for the next day. According to the information I received from the attendants at the gate, maintenance knew the airplane had issues but no communication until the flight began to get delayed was given. I had an adequate layover (3+ hours) so I didn't worry until it eroded away to the point where I could not make my connection."
Pros: "Overall, this was an OK flight; nothing to brag about."
Cons: "The flight attendant told me that I did not need to collect my bag in Toronto and that it would automatically be sent onward to Halifax. DO NOT BELIEVE THIS. All United passengers arriving in Canada MUST manually gather their luggage at baggage claim in Toronto and clear customs manually. ONLY Air Canada has this automatic option. Even if the United flight has an Air Canada code share United passengers MUST clear customs manually. How hard is this for flight attendants to understand?"
Cons: "i missed my flight because my flight left Toronto late"
Pros: "Very decent legroom onboard....flawless connections....pleasurable. Flight crew were responsive, friendly, and professional."
Airlines flying from Melbourne to Ontario have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Melbourne to Ontario
Masks required on board, masks provided on flights from Melbourne to Ontario
Social distancing seating
Middle seats unavailable to book on flights from Melbourne to Ontario
Testing for antibodies, testing for symptoms for flights from Melbourne to Ontario
Waiving of change fees. Search flexible flights from Melbourne to Ontario