C$ 393 Find cheap flights from Mexico City to Ottawa

Terrible. 2 hour delay. Sat on the tarmac. Missed my connecting flight. Had to ARGUE with Customer service to get a hotel and food. Terrible experience with my loyal carrier

I liked the exit row seat. Hated the distance between gates in Houston.

The crew’s attitud was not good, only worried for pilot’s comfort, so I ask myself why do I pay so much for so less. The plane is old and broken. I will rey another airline

Unfortunately this is not a happy ending comment. Positive: flown United before no issue Negative: it only takes one bad experience to not plan future travel with United Cancún departure was delayed by 1h20 minutes, connection in Chicago was 1h30 minutes. Flight departure time 6:08 Miraculously 7 of us ran 4 kilometres through Chicago to arrive at 6:00 to be told very rudely by the 2 unprofessional United attendants you missed your flight and that we should of arrived early. Did I mention that reason I was flying? I received a call that my brother was dying and to get home. They provided no assistance would not answer any of our questions, ignorantly walked away. Deplorable

Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.

No snacks served! Seating in the kast row in uncomfortable.

The overall ambiance was good. Seating ain the last row not so pleasant.

Honestly, best experience I've had with an airline in recent memory. Flight was on time, comfortable seats, snacks and entertainment was top notch.

If United expects people to use their own devices for entertainment they should put charging outlets in each seating area. I arrived with 14%battery power. That is not good when you arrive anywhere and need to communicate for transportation.

Delayed flights. Missed connections. Inadequate rebooking timeframes. Incompetent customer service agents. Rather than a 70 minute flight home, I had to drive for 5 hours, arriving home at 4am — epically bad experience with United that I won’t soon forget.

Not much food available, not able to choose seats to be near each other, tv did not work

Food was icecold or frozen including breakfast. Hopeless service. Rude crew.

Catering strike impacted food service. Snacks & water were available. Gate staff did advise "if you want food on the plane you will need to bring it aboard". Entertainment system not available on this flight. Boarding was early. Departure was early & arrival was early.

The flight was very uncomfortable and there was no snacks served for the 13 hours international flight. In addition, the flight was delayed 3 hours

Due to a strike taking place with the airline, it negatively impacted my flight in multiple ways. My flight was delayed over 2 hours and the food served was mediocre at best.

Delays upon delays. Food was gross. Separated me and my spouse is the seating I heard others complaining they weren't sat with their loved ones either.

Cabin crew were great. Seats are criminal for tall people

My flight was great! Gate attendants and crew were great… pleasant and in good spirits. Flight delayed several hours and we were well informed of the status while on plane. Thank you!

The fact that I got to Toronto alive and well and safe is a huge plus. I thank the captain and crew for a safe flight The comfort of the aircraft leaves much to be desired. Human beings should not have to be that cramped and squashed on a flight that we pay a lot for and even have to pay for lousy food choices The cabin crew were pleasant and helpful Kudos to them as the flight was packed to capacity and there was a lot of work for them in a short space of time All in all a good experience, but too cramped

Nice people. Awful.delays and inconvenience. Plane was old and comfort level poor. Food was not great.Two overnights in Canada when flights were meant to have an easy connection. Disappointing all around.. All in all shall be grateful and happy to get home..