Daily cleaning, installation of cabin HEPA filters on flights from Minneapolis to London
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 49m.
In the past 3 days, the cheapest round-trip tickets were found on Delta (C$ 686) and Air Canada (C$ 700)
When flying out of Minneapolis you will be using Minneapolis St Paul, often referred to as Minneapolis Airport. You will be landing at London, also known as London Airport.
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Scores according to KAYAK customer reviews
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Pros: "Food was excellent. I had the pasta. Loved watching movies."
Pros: "Flight attendant Bret wen out of his way to help us locate a lost pillow."
Cons: "First flight attendant asking about the pillow she found in the aisle and kicked to the side."
Pros: "On time boarding. Good entertainment options, friendly staff"
Pros: "The crew was amazing and the food was good - the only bummer was that since we were in the second to the last row of the plane we had no choices left for supper."
Pros: "Crew was extremely attentive and friendly. I wish Delta's flights were this good inside of the U.S.8"
Pros: "Good food, prompt service. Kind crew"
Pros: "Open seat next to me. Free movies."
Cons: "Really narrow aisles. Even hard for the crew to get by. I can’t believe they use A330s for international flights."
Pros: "Having three seats."
Cons: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."
Pros: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Cons: "Food wasn’t great. What’s new?"
Pros: "Service on tme"
Cons: "Small plan"
Pros: "Some of the cabin attendants were friendly and helpful. Others not so much."
Cons: "Even in "world business class" the pods are very small and cramped and there is no room to put a carry on bag even something as small as a headphone box. Also the business class bathroom was very small, very disgustingly dirty when we boarded (someone tried to clean it a bit) and dirty and small throughout the flight. The bathroom does not have ventilation and the toilet basically does not have any liquid for flushing!"
Cons: "2 1.5 hour delays for things that Delta messed up"
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "The flight was great. The crew was great. The plane was great. I would highly recommend Delta over every other airline for travel within the USA."
Cons: "The airport in Minneapolis is ridiculous. If you get a short lay-over, then hope you did your sprint training. I avoid this airport as much as possible. Had no choice with this flight."
Pros: "Attentiveness, service, and smiles!"
Cons: "I felt too cramped in to the plane. Our KLM FLIGHT WAS CANCELLED THE DAY BEFORE THE FLIGHT."
Cons: "Never made it on this flight and in the end my luggage was lost."
Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Pros: "On Time"
Pros: "On Time"
Pros: "On time"
Pros: "on time"
Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"
Pros: "Very courteous staff. Legeoom not too bad."
Pros: "The food, comfort and service of Delta One class have continued to excel. Since this was a scheduled late departure and they still offered the full menu, I chose to have only the appetizer portion. This turned out to be a fine soup, salmon salad and multiple extras. This was perfect for an 11:00 PM dinner."
Cons: "It enough leg room and I am not tall. I'm 5'5""
Pros: "On time"
Cons: "No entertainment Small overhead bind"
Pros: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"
Pros: "*departed and arrived on time. *the only male flight attendant was full of smiles and friendly to everyone."
Cons: "The Two female flight attendants standing just behind business class giving the safety demo need to be more professional and take it seriously. They were chatting back n forth, rolling eyes, and didn't fully show how to use the life jacket or oxygen mask."
Cons: "Not a lot of leg room"
Pros: "Delta used to be such a good quality airline, but lately, the fact that you have to pay for all checked luggage, small overhead compartments, and the over-selling of seats makes it feel cheap and less stable. I think the boarding process should start with people in the back of the airplane and fill the plane back to front. Boarding would be more efficient."
Cons: "I have MS so I always select an aisle seat because I can't sit still and if I try I end up with a lot of pain. They want us by our seats during the flight. I selected our seating at the time of purchase, checked 24 hours in advance & checked at the front desk before going to our terminal and we still had the seats I selected at all those points. I heard names being called while we waited for our plane, but ours was never called. It wasn't till we boarded that bells started going off & our seating was changed. I spent 8 1/2 hours in pain!"
Pros: "PLEASE READ MY COMPLAINT AN ADDRESS IT. OTHER THAN THAT COMPLAINT THIS TRIP WAS GOOD CONSIDERING IT WAS MY FIRST TIME FLYING IN 32 YEARS. THANK YOU THE EXPERIENCE WAS GOOD ACCEPT FOR LACK OF COMMUNICATION FROM TERMINAL TO TERMINAL TRANSPORTATION. I HAD A WONDERFUL TIME FLYING DELTA AND WOULD DO IT AGAIN IF THE OCCASION ARRIVES AGAIN."
Cons: "CONNECTING FLIGHT DROPPED OFF 4 TERMINALS AWAY WITH NO OFFER TO SEE IF I NEEDED TRANSPORTATION FROM ONE TERMINAL TO ANOTHER. IT SHOULD BE OFFERED TO ANYONE WITH CARRY ON LUGGAGE WHO HAS TO CHANGE TERMINALS. WHEN I EXPRESSED MY COMPLAINT TO THE LADY AT THE GATE SHE WAS RUDE ABOUT IN ABRUPT. SHE SAID FILE THE COMPLAINT ONLINE IT IS NOT MY PROBLEM WE CAN HELP UNLESS YOU ASK. WELL WITH NO SIGNS TO SAY DO YOU NEED HELP GETTING TO THE NEXT TERMINAL OR AN ANNOUNCEMENT ON THE PLANE AS YOU LAND I DIDN'T KNOW AS THIS WAS MY FIRST TIME FLYING IN 32 YEARS."
Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"
Pros: "Horrible the seating was to close also person seating next to me had a cold I was pissed!!! That was a horrible 2 plus hour flight"
Cons: "The same and I am still PISSED!!!"
Cons: "Delayed without explanation. Otherwise fine"
Pros: "Plenty of room. Flight only about 1/3 full."
Pros: "Pleasant boarding. Delta gate at MSP is very comfortable."
Cons: "Usual cramped seats, $25 charge for luggage, cheap snacks."
Pros: "Quick efficiency of boarding and getting off."
Cons: "Seats could have been more comfortable."
Pros: "The customer service Was great"
Pros: "Generally there was a king of a "good buzz" among the passesgers Appreciated the good budget value. It made the trip to see my daughter possible"
Cons: "I don't have any negative feelings"
Pros: "Great crew."
Pros: "On time"
Cons: "Dirty seating area - food stuff in crevices"
Pros: "-smooth flight"
Cons: "-old plane -no entertainment service -only had pretzel for snack -flight attendant was socializing with friend directly behind my seat the entire flight"
Pros: "All was good, also of note is the flight was not full"
Pros: "Crew was great."
Cons: "Communication as to why we were promoted to premier seats and service."
Pros: "over great job and service."
Pros: "The Westjet app took forever to download on my phone AND my husband was unable to download it ... made for a long flight without entertainment. Also, the crew didn’t come off welcoming or inviting."
Pros: "The on-board crew were very friendly and helpful."
Cons: "Boarding was terrible. One lady was very rude to people who are boarding. Also took quite a long time to board."
Pros: "Airplane was comfortable."
Cons: "4.5 hr delay in Hong Kong airport."
Pros: "Crew were very good. The economy seats were "ok". Food was good and the service was very good."
Cons: "Entertainment didn't have enough new movies to watch. The leg room could've been better."
Cons: "Seats too narrow"
Pros: "The wide variety options of movies/shows to watch."
Cons: "The food wasn't the best"
Pros: "Direct from Orlando to London!"
Cons: "Coming home to the cold"
Pros: "Great service and on time."
Pros: "The pilots made the trip in great time. The landing was good."
Cons: "We were told we could board the flight, then when we got to the steps in the cold and dark we were sent back.The staff were not very friendly with the customers somewhat superficial, but with each other it was like they were at a party. Not impressed by the 2 young women."
Cons: "The non-ability to change seats to unoccupied seats with early check-in, without paying a $35USD upcharge! Plus the cost of checking a bag at $30. Ridiculous."
Cons: "No beverage service at all and only pretzels offered when I asked if I could have nuts or cookies."
Pros: "On time. Smooth."
Cons: "Cramped seating"
Cons: "Choice of food"
Pros: "Flight crew remained jovial and pleasant despite the many issues."
Cons: "Mis messaging and changing/non factual information as the flight status changed. I had personal issues ongoing which resulted in a flight change, and having to go back to security multiple times, which would have all been easier if I had been told that I didn't have to run like a mad woman through the airport as the flight was already determined to be significantly delayed. West Jet tried......they just don't see to be able to know anything."
Cons: "When landing on final approach close to the ground, the pilot pulled up and passed the airport. It was almost 10 minutes before he got on the intercom and told us what was going on. Apparently traffic control told him there was a backup and to circle around. Not knowing what the situation was, was very nerve racking. It would have been nice to hear an announcement of the situation sooner."
Pros: "All was on time so did not have to deal with Kayak with any problems"
Cons: "Seat space"
Pros: "Stewards and in cab crew worst ever encountered. No smiles, obnoxious and unopologetic when smashing me with cart. Pilot was the exception, warm and professional and a great landing."
Pros: "Airport staff went above and beyond to get my mother through the airport. We had a tight transfer and they helped us make it to the gate on time."
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Pros: "At least they flown us back home.."
Cons: "Our flight to Toronto delayed by almost 3 hours and this was updated only 20 minutes before boarding, staff at checkin counter giving senseless excuses for the delay like crew members yet to come,weighing and balancing the baggage for fuel upload and even funny thing that captain just started his paper work for departure ( this is 2 hours after scheduled departure ). Did not offer any food coupons or any kind of compensation to anybody which created lot of inconvenience for travelers with young children..show some empathy Westjetters and operate like a professional carrier not like a curb side cab driver.."
Pros: "good value for money. Staff were helpful"
Cons: "A direct route from St John's to London."
Pros: "I’ve always liked WestJet and it’s services. They are my always my first airline I go to check flights."
Pros: "Love flying with westjet as the staff are always kind and going above and beyond for the guests."
Cons: "They did not serve coffee on this flight."
Cons: "Four hour delay notice after i had my ticket and sittting at the gate. Got an email at 8:00 am that the flight was delayed till 1:00 pm. Late getting out of maintenance shop. Had to have know hours earlier when still at home. That i would have totall"
Pros: "It is always an adventure flying into Lethbridge....maybe I should leave it at that. The crew both inside the terminal and on the flight were great, the service is great. It’s a very loud ride....if you have noise triggered headaches....I’m sorry. You’re in a flying cigar tube....up close with every other passenger and the open cockpit is a new experience....but totally fascinating too. The pilot and co-pilot are young but very compitant. The weather has a huge impact on your flight because if there is any wind you will get tossed around and the landing in Lethbridge is more of a roller coaster ride. Let me sum it up like this....if your not good with REALLY loud noise, or claustrophobic, or have any motion sickness issues.....rent a car and drive!!!"
Cons: "Don’t need to get there the 90 mins ahead as AC states is the policy, especially if you are on the 5 am flight because they aren’t. I made that mistake arriving at 3:30 am for my 5am flight and no one showed up til after 4am. It was really annoying to not know that ahead of time."
Cons: "I will say our flight took of a bit late which was a bother so late at night."
Pros: "On time"
Cons: "First leg of flight was cancelled. Plane didn't come in at midnight as scheduled, so was not available for departure at 6:20 AM. WestJet did not inform anyone - including Kayak. Apps westjet & kayak said departure was on time, but there was no plane."
Cons: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."
Pros: "Reasonable price"
Cons: "One of the flight attendents was rude. The head rests on the chairs didn't work. The chairs where uncomfortable. The plane was delayed. The drink selection was poor. The overall general westjet hospitality was just way below average and I felt like the company is turning so cheap I was worried they may have double sold my seat on the plane."
Pros: "Punctual departure. (Made my international connection in plenty of time)"
Pros: "always like west jet"
Cons: "a half hour delay leaving. got home at 2 am. machine ate husband's nexus card. passport not returned to him. only noticed when we got home."
Pros: "Fantastic flight!"
Pros: "Crew was very entertaining."
Cons: "Not enough space. On long flights (over 3 hours) a hot meal that you don't have to pay extra for would be nice. No tv's which is boring"
Pros: "Flight attendants were polite and helpful."
Cons: "Multiple delays totalling up to 2.5 hours but only updated 15 minutes as it reached the time of take off. Minimal heads up prior"
Pros: "Flight attendants Snacks Entertainment options"
Cons: "No screens; but the options were provided"
Cons: "Too small of a plane. Using twin props instead of jets.. Depends on the time of departure. You pay for preferred seating and get jammed into this de Havaland jumper plane. Noisy and then the gate is at the end of the old part of the Calgary airport. Having to board and get off the plane in rainy weather. How bush for both airports. Air Canada please come back to Abbotsford.!!!!Everything"
Pros: "It was a great flight . It wasn't full so there was a lot of room . It was on time and the Crew was very friendly"
Pros: "Westjet staff are consistently *way* friendlier than Air Canada"
Cons: "-Inbound flight arrived late, our flight departed even later. Not the staff's fault that two separate parties had ID/security issues, but I've seen staff at other airports walk along the line and review ID before boarding starts and it prevents those issues from delaying the flight. -Short flight = crappy snacks. Nacho sticks or dry coffee cookies, both pretty unpalatable."
Cons: "I had to get searched by crew twice even with the delayed flight it was random even going through all the proper procedures of checking in with my carry on luggage and etc. It was not organized and I got the run around and I just felt like not a valued customer. When boarding the flight I got passed over with beverage and snack. My neighbors next to me looked at me with concern and I just ignored it and didn't want to ask because I was already bothered by my whole experience coming back to New York."
Pros: "The friendliest crew ever!"
Pros: "Liked most but don't understand why a family of 3 was separated. Bought tickets together."
Cons: "Could have ended our trip together but we were separated"
Pros: "Always on time and arrived early"
Cons: "Better snacks like porter"
Pros: "The crew were nice"
Cons: "The gate in LGW was one of the farthest in the aiport. The flight ia 8.5 hours and the ticket is not cheap. But you have to pay for everything. Even onvboard entertainment. The only free thing is the soft drinks and that is even rationed. I flew with worst airline and for long flight they at least give a free meal."
Pros: "As always crew is very attentive. They make the safety presentation fun and engaging."
Pros: "Fast and efficient service, new plane with nicer seating."
Cons: "That you have to pay for coffee and drinks that are normally complimentary."
Pros: "On-time performance, upgrades, staff"
Pros: "Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free."
Pros: "Great staff!"
Pros: "Great service, easy boarding, good flight."
Cons: "Cramped seats, like everyone."
Pros: "Great ground and air crew"
Cons: "Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!"
Cons: "Unreliable flight, always late, not staff at the check in terminal"
Pros: "Flight was not overbooked Flight left early & arrived early No delays from AC"
Pros: "nice crew, very attentive"
Cons: "no movies, charge for food"
Pros: "Everything went well From boarding to exiting the aircraft."
Pros: "Direct flight"
Cons: "No seat room and arm room and I am not a big person. I'll fly with Virgin next time and have a connection, merely for 14 hours of comfort."
Pros: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Cons: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Pros: "Crew and flight were great"
Cons: "Not great food, but that's ok."
Pros: "Great flight"
Cons: "The fact that there were no snacks"
Cons: "The flight was delayed."
Cons: "Food, what food? Boarding with no seat selection. No space inside for hand luggage."
Pros: "on time, courteous and helpful flight attendants. Good food in the right amounts."
Cons: "never easy to sleep properly, but was able to rest and sleep enough."
Pros: "Clean and friendly"
Pros: "Easy to board and pass through customs on the way to Canada. Crew was nice. Overall a pretty average flight."
Cons: "Entertainment system was broken for my seat. Screen wouldn't work properly. This was a problem in every seat I sat in."
Pros: "The staff"
Cons: "No TV monitors and food was bad"
Pros: "The plane took off and landed on time."
Cons: "The food was terrible and the staff were in there own world and not particularly polite. Hand luggage was not managed so the bins were rammed. Some people had 3 pieces of large hand luggage. Food was the worse I have had on any flight. I would rather pay and have something edible. On 2 of my 3 flights the staff were so wrapped up in there own life's, they did not manage to finish the safety checks before taking there seat. Overall a poor experience."
Cons: "Flight was cancelled due to weather where the arriving plane was coming from. Apparently no other planes or crew were available to fill in. Interestingly, my daughter in Minneapolis knew before we did that our flight was cancelled. Poor communication. My son who was traveling with me was able to get help from Fatima on the "white phone". She got us to Winnipeg on a midnight flight and we then booked a $1400 Delta flight to Minneapolis from there. We needed to be there by 10 am to attend the legal adoption ceremony of my daughter's infant son. It was very close but we made it. Sorry to say but flying is no longer a pleasurable, exciting experience. Janet Davis"
Pros: "Late departure due to an incompetent airport crew (the guys who fuel the plane) . The pilot keep us well informed about the delay. Since we left Vancouver late, we arrived late and had to sit on the runway for 30 minutes until we could get a gate at LAX. Again the pilot keep us informed and apologized for the inconvenience, The staff was very friendly."
Cons: "flight was delayed for 5 hours with 0 communication from staff. customers were only given a $10 coupon and then encouraged to buy another flight with only 10% off..."
Pros: "At least the entertainment systems worked this time."
Cons: "I've never thought that airplane food was bad before, but they ran out of the main options and I was left with macaroni and cheese. It was bad."
Pros: "The crew were polite and friendly."
Cons: "It was a 3-hour flight, so there was no entertainment."
Pros: "It was good flight experience. Friendly staff and comfortable flight."
Cons: "The entertainment system was very old and kept freezing. It was difficult to use."
Pros: "It was a fast flight."
Cons: "Leg room."
Cons: "The time that I need to wait for my connections....I was traveling by myself with my two daughters 6 and 2 years old. And been honest wast pretty hard. Also, nobody told me about the permit that I need to have to go to Canada. I did the process online at the airport. Was fast but pretty stressful."
Pros: "Again, loved the seat."
Cons: "One of the stewardess was a little smug. She caught herself and tired to back up and be nice, but she was definately a little agressive initially. Sorry, I have been busy, I cant recall what she specifically looked like. I think she had carmel skin, dark hair and was around 30. Again, she did adjust herself, but I wanted to share this as the only real issue I noted for the trip."
Cons: "Small plane. Poor service. rough landing"
Pros: "The crew was polite and friendly."
Cons: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Pros: "On time boarding and take-off, polite and helpful flight attendants, arrived on time with all my luggage. What else could you ask for!"
Pros: "Good entertainment"
Cons: "The flight attendants were not very polite. One of them spilled one of the dinners right next to me and hardly cleaned it up. I waited for her to come back to clean it but a few hours later, I just cleaned it myself (even though she spilled all of it)."
Pros: "Crew was nice."
Cons: "1. They loan out iPads for entertainment which you had to pay for because the plane was an older model and there were no individual tv screens available. This should be a free service with the amount of fare I paid for the trip. 2. Also on my way to Rome, flying air canada, too, my husband and i fell asleep and missed our meals. When I asked the crew for my meals they said "it's unsafe to give it to me anymore." But that's what refrigerators are for - to store food safely for passengers. I just don't buy their reasoning. It's just an excuse not to serve passengers. Needless to say my husband and I went hungry until they served breakfast. 3. From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."
Pros: "The food."
Cons: "The stewardesses don't smile."
Pros: "The staff offered a hotel and voucher for for 24hr delay but I was still unable to make up for lost travel time."
Cons: "I missed my connecting flight to Dublin because the plane was delayed nearly three hours. I received a new ticket for 24hours after my oringial connecting flight. When I arrived in Dublin my baggage had been placed on the wrong flight."
Pros: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Cons: "Small basic meals"
Cons: "Flight was great. Kayak was a nightmare to work with."
Pros: "Decent flight"
Cons: "Delays are part of travel, but they're ridiculous and I am unhappy with the delay leaving Minneapolis. It caused all sorts of problems down the line because it caused me to miss my connection, take different flights, and come into Munich much later than I had expected. Also, you Canadians don't have Sudoku in your magazines. Why?"
Pros: "that the crew was friendly"
Cons: "food was awful"
Pros: "Friendliness of flight attendant. Plane clean and newer than others I've flew on."
Cons: "Lack of more flights throughout the day. Also sometimes flights are late as there are crew changes or planes flown from other cities to Toronto to accommodate the flight. Making departures late to leave. In spite of this, I would still fly Air Canada."
Pros: "flight was late"
Cons: "it was late"
Pros: "Crew was very pleasant and helpful."
Cons: "Flight was late without explanation making it difficult to make the connecting flight. The Toronto airport is a mess - avoid it if at all possible (I.e. Don't fly Air Canada)."
Cons: "All flights cancelled and had to take a bus so I ended up paying for a flight I did not take and a buss I did not want with no luggage for 2 days."
Pros: "Seats were comfortable. Flight was smooth. Food was decent."
Cons: "Flight attendants were unfriendly and rude."
Pros: "Boarding and timeliness ok"
Cons: "Apparently my bag was searched. My portable water pick was taken apart and broken. Bags took 4 days to get to us."
Pros: "On time departure, good landing, arrived 5 minutes early."
Cons: "Seats were really uncomfortable and the engine noise was loud."
Pros: "Wireless entertainment and seat spacing on the airbus"
Cons: "Boeing seats are too close together. Space them out"
Cons: "Internet WiFi"
Cons: "The usual-- lack of legroom, insufficient recline"
Pros: "Seem to be a smooth and direct flight"
Cons: "The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me ."
Cons: "It was the first of three flights. I was automatically rebooked on a flight that didn’t allow nearly enough time to make my connection. United didn’t want to help because only one of the flights was really theirs. Same with Swiss Air. It was a terrible beginning to my trip. I lost money on shuttle fair since I never went to Minneapolis, too."
Cons: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."
Pros: "Service and respect very good"
Pros: "On time, friendly, overall great!"
Pros: "The trip went smoothly and it was on time. The Crew was nice and efficient"
Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."
Pros: "The flight, crew, etc, were fine."
Cons: "Somewhere in between MSP, ORD, and Madrid, our luggage was lost. After traveling for 18 hours, we needed and wanted our own things."
Pros: "Nothing what so ever!!"
Cons: "EVERYTHING..........I paid to fly ANA not god damn UNITED!!!!"
Pros: "Fast flight and great service"
Pros: "a lot of the times the planes are freezing, would like to see pillows and blankets offered more in economy"
Pros: "They were patient"
Cons: "My flight was delayed and I had a question which they could not answer unless I waited in like. There were only three people ahead of me but I waited in that line for 45 minutes. You guys need another computer station to keep the line moving. Then when I went to board the plane, the woman who helped me before customs had printed out the wrong ticket for me so I had to wait in a line AGAIN and get a new ticket printed out."
Pros: "I really like almost everything about flying with Lufthansa."
Cons: "Checking in and obtaining my boarding pass was a less than satisfying experience. Initially I could not check in until arrived at the airport because the first leg of my trip was Lufthansa through United? I tried to check in on BOTH United and lufthansa's website neither worked. I then spent about 45 minutes on the phone with a Lufthansa representitave just to find out I would be unable to check in until I arrived at the airport the next day. Once I checked in to the airport I could only get my seat for the first flight and was told I would have to get my subsequent seats while on layover. When I arrived at my layover, while trying to get my seat for the next flight I was told they were overbooked and I would have to wait 'over there' until they could figure out a place for me to sit. But when the attendant printed my ticket she was shocked to find out I had a seat, and angrily reported that 'I don't know how YOU got a seat, but you did. So go get in line for the flight!' That said, I did get in line, I did get fairly decent seats the whole trip, and all but one employee were overly helpful and nice. However it would have been far less stressful if I was just able to check in for the initial flight."
Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Pros: "Love junction airport"
Cons: "DIA is always nice and kayak was a great service and price."
Pros: "When I got on the plane"
Cons: "Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue."
Pros: "It was a good flight."
Cons: "No complaints."
Pros: "Overall good flight. Very quick! :) nice pilot"
Cons: "Nothing in particular."
Pros: "Seat too tight couldn't move at all"
Cons: "Seat too tight couldn't move at all"
Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"
Cons: "Very slow boarding. The entire last boarding group had to gate check our bags, despite there being lots of room in the overhead bins when we got on. Then we had to go to baggage claim to retrieve them, rather than having them unloaded quickly and returned to us when we de-boarded. My carry-on is no longer clean; it not has big black spots on it, and came though the baggage claim partially wet from the rain. I was not happy."
Cons: "Flight was over 2 hrs delayed so I couldn't even take the flight. Waste of my money. Paid 330 dollars and got nothing. Now United nor you guys are helping. Never again will I use this site"
Pros: "Comfortable seats ,they seem to have a new ergonomic design that make them more comfy . More leg room even in regular economy seating."
Cons: "Staff wasn't very talkative just kinda did the basic beverage service and that's it . Not rude but not overly friendly either . The crews that work for Southwest make you laugh and they're so much more interactive with passengers ."
Pros: "Great flight crew. MSP airport was outstanding"
Cons: "Flight delay"
Pros: "Fast getting my seat assignment. The guy at the gate counter was nice and courteous."
Cons: "TSA line was ridiculously long. Only one checkpoint open for the entire terminal."
Cons: "Delayed three times"
Pros: "Actually probably should have given 5 stars"
Cons: "No refund for my resheduling of flght. I has a valid reason with a valid documentaion"
Pros: "Friendly crew, easy boarding"
Cons: "Small uncomfortable seats"
Cons: "Due to the frequent gate change updates from Kayak we ended up at the wrong terminal. Because of this we were late for our flight which they would not let us get boarding passes for so they bumped us to a flight 2 hrs later. After getting through security we realized the original flight was delayed. We asked the airline if we could get back on that flight and we were rudely told no without a good reason. So we sat for what ended up being and hour looking at the plane we "missed" before it took off. No using United again."
Pros: "Getting to our destination on time and with a happy crew!"
Cons: "I'm not a cofee guy , meat and potatoes right. The carmel wafer cookie thing, not bad. I like peanuts one bag plain, one bag honey roasted perfect. Then the second carmel wafer came, I guess what choice do I have. The accountants have won, flat tasteless wafers fly best due to form factor plus most will not take another once they've had the first. Maybe several selections of the flavored wafer cookie? Imagine beer with a salsa wafer, wine with cheese garlic wafer, coffee and cheesecake wafer. In app selection or purchase by seat number. You customize your entertainment and refreshments. Yeah you had to pack light and get a millipeeper scan, but now for some reward. The new plane is nice, smooth surface seating, clean carpet. Not grossed out at all. Could not review the toilet, have never been. The wafer thingy is not refined enough yet. easy fix."
Pros: "They were not on time could have been but the boarding process was slow and no one seemed to care either way."
Cons: "The boarding process was slow."
Pros: "Flight was on time - smooth ride also"
Pros: "Clean comfortable ride"
Pros: "Leaving Mpls was fine. We were able to board from terminal without walking outside in cold. Plane isn't big enough to take carry on so I left it at the ramp before boarding plane and was fine."
Cons: "Getting off in Dulles- if Mpls can find a way for us to get off plane without getting outside and waiting in cold for carry on bags I would think Dulles could do the same."
Pros: "Friendly stewerdasses"
Cons: "Flight left almost 2 hours late for something that was not even fixes but ignored by flight crew. Missed connecting flight and was only offered $14 food voucher and a stay at a really crappy hotel 20 minute drive from airport . A really disappointing first impression, possibly my last....... Not sure yet"
Pros: "Flight was overbooked on the way to MN. Cancelled for 2 DAYS on the way back. This mishap ruined my New Years plans and cost me hundreds of dollars due to not getting back to work. I'm disgusted with the way I was treated by the representatives. By far my worst experience flying."
Pros: "good flight,, good seat size"
Cons: "Route tracker was unavailable."
Pros: "Flew with my baby and got upgraded to first class for free (after meal time). That was pretty awesome. United, however, doesn't consider children in the class of people who "take extra time to board," so I was disallowed from boarding early with him. No snacks at all. But the flight attendants held my son so I could use the bathroom, which was really nice. They were very concerned about my comfort."
Pros: "Flight itself was ok"
Cons: "Plane left late and it didn't get me to my connecting flight on time. Left me stranded in Chicago for 14 hours with no compensation for my time. This is something that needs to be remedied. I am trying to get to my mother in the hospital"
Pros: "Loved the email about connecting flights"
Pros: "Able to watch a free movie"
Cons: "Really tight seating and no snacks"
Pros: "The boarding process was quick and efficient once we actually started to board, after our scheduled time."
Cons: "The plane got in late, the boarding process was delayed. Once we boarded we sat on the plane for an hour before moving for some issue that wasn't really explained. My seat was broken and wouldn't stay up which caused them to walk by during process telling me to put it up."
Airlines flying from Minneapolis to London have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Minneapolis to London
Masks required on board, masks provided on flights from Minneapolis to London
Social distancing seating
Middle seats unavailable to book on flights from Minneapolis to London
Testing for antibodies, testing for symptoms for flights from Minneapolis to London
Waiving of change fees. Search flexible flights from Minneapolis to London