Daily cleaning, installation of cabin HEPA filters on flights from Moncton to Japan
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Scores according to KAYAK customer reviews
Cons: "Food and Seats"
Pros: "Best flight crew I've ever had."
Cons: "A free upgrade to first class"
Pros: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"
Pros: "They were smiling and very welcoming"
Pros: "Seat was comfortable and the food was decent."
Cons: "flight delays altered all my further plans"
Pros: "Nothing at all, whole experience was incredibly stressful"
Cons: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"
Cons: "Need air flow, seats were extremely uncomfortable, delayed flight. Munich airport staff was rude at the Business Lounge. Lied to us."
Pros: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Cons: "Food was mediocre."
Pros: "there is a big amount of space between the rows making sitting very comfortable"
Cons: "lack of ventilation above the heads"
Pros: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Cons: "No negatives."
Pros: "Gate, boarding and smooth sailing on A380 bus by the pilots"
Pros: "Flight on time, good service, helpful staff"
Cons: "See previous comment. Airline service needs to be vastly improved."
Pros: "The staff was courteous,friendly and helpful. The Plane was on time. The crew took time to tell us what we would be seeing as we flew, it was a beautiful morning for the flight until we experienced overcast skies in Austria- Germany. The staff did their job well with minimal comfort disruption."
Cons: "I would take this flight again. The only thing I would change is unloading procedure of walking down stairs on the outside of the terminal, then loaded on a stand up bus for a rather long ride to the terminal. It reminded me of London. But, I guess it is something you have to deal with."
Pros: "I did get my meal request for the 2nd leg."
Cons: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"
Pros: "Held the plane for late arriving transfers. Good food."
Cons: "Tiny space for 8 hour flight. Men not sharing arm rests or leg room. Really really uncomfortable."
Pros: "Food is better than other airlines, keep it up!"
Cons: "breakfast was just a muffin. used to be a real breakfast with bread, butter etc. would be nice to bring that back"
Pros: "The special meals ordered were good. the staff was courteous. Bags arrived on time."
Cons: "Seats towards the rear of plane were too narrow. When the front passenger reclined their seats they were in your face. This is bad design. Also, at Frankfurt we had to wait over an hour for the plane to get de-iced. Why was this process not started early, as the departure time was known."
Pros: "Nice staff"
Cons: "A little too warm for me."
Cons: "I didn't like the food"
Pros: "The cabin crew on our Munich to Denver leg was absolutely the best ever!"
Cons: "too crowded seats close and floors and bathrooms not clean"
Cons: "Had difficulty walking up and down stairs to plane."
Pros: "Same as above."
Cons: "Same as above."
Pros: "Flight was fine."
Pros: "Seat and service on board"
Cons: "It was difficult to watch the movies. Some of them were stuck and couldn't be played. Only after a while they "unlocked"."
Pros: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Cons: "Crying babies-but that's not the airlines fault at all"
Cons: "Staff at the gate were rude"
Cons: "Poor customer service (I asked for a glass of water, they were almost annoyed and it took 20 minutes), delayed flight, missed luggage. Never again."
Pros: "Very nice staff, lovely meal with wine and beer included. Overall experience very nice!"
Cons: "We were late about 30 minutes at boarding. Late to connecting flight but didn't miss it!"
Cons: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."
Pros: "Friendly. And efficirnt crew"
Pros: "The person sitting next to me was congenial. We had a lot in common and enjoyed good conversation between movies. I also got to see two movies I misse in the theater. The trip passed quickly and enjoyably."
Cons: "There is not enough leg room on any flights for taller passengers. On long flights, more than four hours, there should be enough space for short walks around the plane."
Cons: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Cons: "The plane was half way full, i had the seat in the economy section same like a big guy, at one point i asked the flight attendant if i can change my seat to another economy seat (I didn't want a free upgrade) because the guy in my right could fit in his seat with the arm rest down and it was getting uncomfortable for me. She told me if i want a upgrade, witch I refuse to get and didn't help me in any way with the problem that i had. I think for cases like this even though it's an economy seat it still cost 750$ and for a 9h flight witch transformed in a 14h flight because weather condition and fueling problems, flight attendants should be more mindful with the guest confort rather than upselling. Lufthansa it's a geat company with great airplanes but i think that in order to get people to come back you should treat people in the economy class like normal people that pay a price nothing close to the word economy"
Pros: "I was upgrade to Premium Economy with my family. Kids enjoyed playground areas at Frankfort Main Airport. Very nice and clean installation"
Cons: "No entertainment Slow boarding"
Cons: "Seat was double booked luggage never made it out of Berlin found out that I was canceled from Munich to lax no one ever said how it happened extremely stressful"
Pros: "Most of all."
Cons: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."
Cons: "We had to take a bus from the gate to the plane, it took forever to pick us up, and then drove so far getting to the plane, we felt like we must be driving all the way to Venice!"
Pros: "The cabin crew were well trained, hospitable and efficient. The young lady assigned to our section of the aircraft worked endlessly to address the needs of passengers, and remained extremely pleasant and often humorous, throughout the passage."
Cons: "The boarding process unnecessarily was long and hot. We stood in the jet ramp line for nearly 15 minutes before entering the aircraft. There was no ventilation and the air was tepid. The seats were smaller in Economy Class than on competitor carriers. The lavs were unattended to during the 7 hour flight and, consequently, were filthy during the last hour or two. The food was mediocre, at best, but at least the cocktails were not an upcharge. Enough alcohol can make just about any food palatable."
Pros: "Staff was friendly. They fixed my flight from Frankfurt to Denver and got me an aisle seat."
Cons: "Leaving late from BOTH legs on the way to England. :-( Being told in email that I was going to have an aisle seat on the flight from Frankfurt to Denver, but then on the day I was told I wouldn't."
Pros: "Heathrow had a lot to offer between flights. Our gate was in the middle of everything."
Cons: "We were late boarding, which left very little time to connect with my next flight in Frankfurt."
Cons: "I did nt like the food offered."
Cons: "I am writing to you because of the poor service that I experienced with your Operations Manager in Vienna, Paola Contestabile. I travel internationally four to five times a year for the past decade and I have never had such awful service as for my Lufthansa Flight 2329 on Jun 14th under confirmation #62RZK3. I was on my return flight to the US with the exact same carry on baggage that I had left the US with a week earlier- a roller carry on and a backpack for my laptop. This is my standard everywhere in the world that I travel and have never had an issue. I bought a painting on my trip and checked it in. With regards to my carry on, Ms. Contestabile was insistent that I could only have one piece for carry on. I told her to get the baggage rules and I would read them to her. I am a trained lawyer and value the meaning of words and rules. I explained that I am allowed one carry on and a personal item. She argued that my backback is not a personal item and that only a "laptop" is a personal item. I again explained that my personal item was my laptop bag, the same way a purse is a personal item for a lady. She finally relented and allowed me to pass through security and passport check. I assumed that this was the end of her confusion. Little did I expect that while sitting by the gate waiting to board the plane, Ms. Contestabile would emerge again and declare in front of all of the passengers that I would not be allowed to board the flight if I did not check my backpack. I told her this is unacceptable, since she had already cleared me. She said she had changed her mind. I found this response to be ridiculous. When I asked to speak with her manager, she refused to allow it, stating "I am the manager today." Ms. Contestabile even went to the pilot of the plane and convinced him that I was a "safety concern" because I wasn't following her ridiculous interpretation of the rules. This is a pure abuse of power and a threat to true safety when a ground crew member can make such a false and baseless accusation. Luckily, a woman passenger overhearing Ms. Contestabile told me that she could not believe the way she was treating me and offered to carry my bag for me. I am requesting a formal investigation into her actions and appropriate disciplinary procedures to ensure Ms. Contestabile is not allowed to threaten another passenger again."
Pros: "All good"
Cons: "But leg room."
Cons: "Flight was delayed 1 hour. We still managed to make our scheduled rendezvous."
Pros: "The crew was very friendly and professional and the seats were slightly more spacious than a typical US domestic flight, though still not comfortable. The entertainment was excellent. Many of the movies were recent releases and lots of award winners. The earbud sound was awful, but I may have just gotten a dud pair. Luckily I had brought my own. the vegan meal was surprisingly good."
Pros: "The movie selection was very good."
Cons: "The seat was kind of tight."
Cons: "Didn't have a whole lot of movie options relative to other airlines Food was basic but ok Zone boarding was not a good idea"
Pros: "I liked the selection of movies and entertainment. I had brought a book, podcasts, and games, but I ended up just watching movies."
Cons: "The seats recline so far that the headrest screen ended up way too close to comfortably watch movies or effectively use the tray. The people in front of my wife and I kept their seats fully reclined, even during the meals, and it was very uncomfortable. One of the meals had a pepper sauce that had such a strong smell that I was nauseous until the end of the flight. While the chicken meal I ate was fine, there wasn't much chicken at all."
Cons: "Crazy uncomfortable seats, esp for such a long flight. I’m 5,7 and my knees were jammed into the seat in front of me for the whole flight. Spent 45 minutes trying to land because of weather was very inconvenient. Other than the free dinner/breakfast we were never given the option to buy food."
Pros: "Food was pretty good."
Cons: "Taller so hard to get comfortable."
Pros: "The attendants were friendly. The air conditioning was on point. Good music. I listened to the new slowdive for the whole flight."
Cons: "There wasn't anything I remember not liking. It was great."
Pros: "Friendly staff, decent food"
Cons: "Premium Economy seats didn't have leg rests"
Pros: "I had room!"
Pros: "Nice plane, solid food."
Cons: "Waaaay too hot."
Cons: "While booking the tickets I was told that my luggage will be checked in till my final destination but I had to collect them at Narita airport. I had to cancel my plans of sight seeing at Tokyo downtown due to this."
Pros: "I was concerned the length of travel. The flight and staff were very enjoyable. The meals were tasty. Will definitely book again."
Pros: "This flight was cancelled; I don't have any remarkably positive comments about it."
Cons: "This flight was delayed for several hours after we had already boarded (due to maintenance, I think), then was unexpectedly cancelled. Air Canada staff did not communicate with us clearly about the cancellation. We asked several staff members for help and some of them simply walked away; seemed like staff did not know what was going on. We over 90 minutes for in-person assistance, only to be directed to a telephone to re-book our flight. We missed an entire day of our trip to Japan. I'm very disappointed in my experience flying Air Canada."
Cons: "Food was terrible Flight was not full and I tried to get bettuer seating but I was told there is none available. Then after boarding they had someone else with the same seat number. Very strange"
Pros: "Overall air cabin crew service was great. Food was average. Seat was comfortable. Entertainment was great!"
Cons: "My elbow keeps pressing on the light button on the remote on the right arm rest which was slightly irritating. But nothing major"
Pros: "On time departure Food was good"
Cons: "Flight attendant should be friendlier"
Pros: "The seats were unbelievably squishy. And the crew was quite rough."
Pros: "I really like how friendly the flight staff was. The women and men were always smiling and courteous! They loaded the plane quickly and easily all while being helpful and smiling. On my flight from Moncton to Montreal I needed several vomit bags just in case some of my cousins wedding drinks wanted to come up. The stewardess quickly grabbed several for me and was very kind. Luckily nothing came up and I felt great at the end of the flight!"
Cons: "I don't fly as often as used to, but I've noticed that flight services have definitely gone down hill. Flying Air Canada was refreshing, so I don't have anything negative to say except I really wish I'd won tickets for my family and I back to Canada on Air Canada, hahaha!"
Pros: "On time"
Cons: "Food not so good and far in between"
Pros: "Nicely managed and well served."
Cons: "None. The food and entertainment were rated 3 stars as there wasn't any for this flight."
Pros: "they had many movies. I enjoyed watching two of them."
Cons: "Food was just okay."
Pros: "the crew was super nice. very friendly and caring. the entertainment was perfect. boarding was easy and timely."
Cons: "the seats offer little to no lumbar support. this was midigated a little with the pillow and blanket, it didnt really do much. for someone who has lower back issues, this was a big problem, a reason i am dreading my flight home. on top of that, it was my first time flying internationally, so i had no clue i had to hunt down my flight via flight time board."
Pros: "Boarding was on time. Comfortable sheet."
Cons: "Food was horrible, and table was dirty and looked like it wasn't cleaned. Poor music and movie selection."
Pros: "I liked that I was switched to Japan airlines. Things went smoother from there"
Cons: "Didn't get to fly the day I was supposed to"
Pros: "It was okay."
Cons: "No food. Pretzels or cookies."
Pros: "Great airplane service, people and amenities"
Pros: "Food and crew were awesome, very attentive to details."
Cons: "Got delayed for almost two hours so rush hour in Japan was my welcome party and it was horrible, when you are on a tight schedule two hours is two much, lost my flight connection to Hiroshima, had to go on bullet train which added 4 more hours instead of 1:25 on a plane."
Cons: "Missed it due to our first flight being delayed- ended up with ANA air. SCORE!"
Pros: "Fairly quick! Staff were really nice and helpful."
Cons: "Flight was delayed one hour. Very uncomfortable seating arrangements for a long-distance flight."
Pros: "I appreciated the timing of when they fed us. It was almost like they read my mind each time I thought... Hmm I'm getting hungry. The movie/tv selection was excellent."
Cons: "I felt cramp, which it's economy class so of course. But in the back there were tons of open rows and I wish they had spread us out."
Pros: "It was excellent!"
Pros: "Everyone was super polite"
Cons: "Misinformation on baggage allowance for Tango flights."
Pros: "Dreamliner was airy and pleasant. Large screens. Electric outlets"
Cons: "Need more E books and audio podcasts."
Pros: "Decent movie and game selections."
Cons: "The flight attendants seemed unhappy, sassy and got frustrated easily."
Cons: "Small seat, cold food, main dish was not good, poor selection of movies"
Pros: "Not much. Maybe the boarding is not bad and the flight is on time"
Cons: "The crew is rude and unprofessional. Really low efficient and the seats are uncomfortable. Too tide for a 14 hours flight"
Cons: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."
Cons: "We waited nearly two hours AFTER WE BOARDED THE PLANE for a flat tire to be changed, or so we were told. In typical airline fashion, we were told several times that the delay would probably take about 15 minutes, turning into nearly 2 hours. In combination with the change I described above and the 9.5 hour flight to Tokyo, we were completely done in for 2-3 days after we got to Tokyo."
Pros: "As a 6'5" guy, I was worried about spending ten hours on a plane. Air Canada made the flight enjoyable with comfortable seats (even in the economy class) and high quality flight attendants."
Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."
Pros: "Comfortable seats with great entertainment options. The flight attendants were especially wonderful. They were always smiling and good conversationalists."
Cons: "Boarding was delayed and there wasn't really any organization. A flight to Beijing was boarding at the same time at the gate right next to ours and passengers were getting mixed up, causing longer boarding. Some better signage or direction from staff would have been appreciated."
Pros: "It was okay."
Cons: "We were delayed by an hour due to a fuel issue. The food was horrible. I will never fly Air Canada again."
Cons: "My tv screen froze and when a meal was served I let the flight attendant know. She said they would reset it. An hour later it hadn't been reset. I turned on my call light. No one ever came. A male flight attendant proceeded to chat with a woman about hockey for a half hour or more and ignored my light. He went away for a bit and came back and chatted some more. For the last 3 plus hours of the flight my screen didn't work."
Pros: "Left on time"
Cons: "Trouble at gate landing. Took a long time to off load"
Pros: "Movie selection was awesome, got to see Spectre"
Pros: "Entertainment was decent, and one of the crew members was very kind. The others seemed overworked."
Cons: "Flight was delayed two hours for maintenance, which was better than flying with a maintenance problem. Would have appreciated better information/communication about the delay."
Pros: "The flight experience overall was excellent."
Cons: "The flight attendants are extremely rude. Even when the passengers were sweet to them. In general horrible horrible horrible customer service. For that reason I don't think I'd fly on air canada again."
Cons: "The front desk did not allow me to board the plane. I am supposed to attend the memorial service of my Mom who passed away two days before."
Pros: "Crew was excellent seat was as usual"
Cons: "Something to Fill your tome a little more"
Pros: "The flight was nice and easy. Great food and service."
Cons: "Plane is still yet to be upgraded to full Polaris experience"
Pros: "Plane was good except the seat which was hard and not reclining enough and headset was “hard to hear”. Services were good but food (meals) were awful."
Cons: "Need to look for better chef or food provider"
Cons: "United really seems to have issues with their planes. Problems on Wednesday then again today. On Wednesday we boarded late and pushed people’s flights back because the cleaners didn’t show up at boarding time and at landing time we had to go back up when the prior flight was still on the runway."
Pros: "Not too much. Very poor compared with Asian airlines"
Cons: "Seat comfort in economy plus, food was terrible and cabin attendants provided poor service"
Pros: "Entertainment was ok"
Cons: "Seats were pretty bad. For a 10 hour flight, rigid, not reclining. Crew was curt. Not rude but curt. Food was terrible. Asked for Indian vegetarian meal - but got an Asian vegetarian meal that had no taste whatsoever. If they can do a Muslim meal, I don't know why they can't do Indian Vegetarian."
Pros: "Everything was as I expected"
Cons: "Nothing flight got us into Paris early"
Pros: "Food was decent. Loved the movie options"
Cons: "Could have used more water throughout."
Cons: "As a result of arriving late on Air Canada we never made our flight to Tokyo. Had to rebook and fly Asians through Seoul. Asiana flight was excellent!"
Cons: "CAs of UA were not kind as usual. It was UA, so I didn't expect nice service from first."
Pros: "The flight attendants were professional and courteous"
Cons: "The carry on policy, the seats, the completelack of information on how to connect with wifi. The "sorry you might miss your connecting flight because we're running behind, but once you get off this plane nothing that happens to you is our problem even if we caused it to happen" attitude."
Cons: "Horrible customer service, crew looked and sounded like they hated their jobs. I chose ANA because I’ve had many positive experiences in the past where the customer service was stellar."
Pros: "The captain and first officer were top notch! They were very polite and kind. The plane seemed clean."
Cons: "One of the female flight attendants was passive aggressive to anyone she didn’t agree with. She wasn’t out right rude but nonetheless, she doesn’t need to act like that."
Cons: "Minimal and rushed service due to holiday shortage of flight attendants should be compensated. Otherwise a good flight."
Cons: "I thought I booked with ANA, but it was actually United. Plane and crew all United. I expected domestic flight would be United but international flight would be ANA. Many people didn’t have seats until last minutes, no explanations, desk clerk was not helpful at all and had attitudes. And Food was terrible!!!"
Cons: "Lufthansa as an agent is a mistake! I had to deal with them prior to flying to the US. I have never ever had to deal with such bad service in my entire life. United was great though and I highly recommend them."
Cons: "Kayak's third party CS company gives me the ANA schedule while in fact I have to check in with United Airlines. Because of this, I was not able to check in on line in San Diego. Please ensure that Kayak & their affiliate are well coordinated with the information they send out to customers."
Pros: "The crew was very nice"
Cons: "It was a short flight. Didn’t dislike anything other than paying for TV/movies."
Pros: "economy plua has a reasonable amount of room, good food for breakfast, nice movies in flight."
Cons: "they canceled our flight to hanaeda and instead had us take an hour later flight to narita which is a 1 1/2 hour $30 bus ride away which they don’t pay for. this caused us to miss our connecting flight to Asahikawa, the last flight of the day. The connection time allowed was not nearly enough even if the plane had not been an hour late and there are no flights to asahikawa from narita. yo have to transfer to hanaeda. remind me not to fly United to Tokyo again as I’m pretty sure the flight was canceled because it was not full enough. Even the narita flight with all the hanaeda passengers rebooked on it was not full. So i suspect this may be a relatively common occurance on the hanaeda flight."
Pros: "The check in was good. The craft was clean."
Pros: "Crew was excellent!"
Pros: "Arrived on time"
Cons: "Narrow seat"
Pros: "Arrived 1 hour early!!"
Cons: "no complaints"
Pros: "I like that this flight got me from where I was to where I wanted to be and back."
Cons: "The way back took way longer then scheduled as my flight was delayed, again. I didn't get home till 3 am and had to work the next morning. Not happy about the delay. Also, I booked 8 months in advance and friends I met with on the trip got their airfare for half the price and booked only a few weeks before. They said I paid way to much, but since I do t fly much I guess I'm the sucker, cause I had no idea."
Pros: "Security Video was interesting. Seat was wide and comfortable."
Cons: "Food was tasty, but strange smell was contaminated. Announce was so fast and unclear both English and Japanese. I felt no intention to communicate."
Pros: "The flight was on time. Nothing else was acceptable about the travel on this plane."
Cons: "I was made to check in my carry on bag because United made this Economy Basic ticket where they fly the over head bins empty. They charge 25 for the checked bag and only allow a personal item on board. This idiotic arrangement wasn't even clear to me during booking. And i don't understand what sense it makes to create an entire class of passengers stripped of their luggage. It's definitely not customer-centric approach. The wifi was dead. It is ALWAYS dead. No entertainment was provided. I'd prefer the flights from the 90s where i could watch a film on a shared screen with headphones."
Pros: "Nice new plane. Very clean. Decent room in economy plus. On board food is expensive but tastes ok. Free soft drinks served a couple of times during the flight (4.5 hours)"
Cons: "No in seat screen for movies. Only if you had your own personal device e.g. iPad. Also access was not working consistently across the plane. Was told that only a certain a certain number of seats could access the in flight entertainment system at one time and "to keep trying" and "hopefully someone will drop off soon". In the end they acknowledged the issue and told all passengers to go online for compensation which they honored immediately."
Pros: "The boarding was the smoothest part of the entire experience."
Cons: "The delay for mechanical issues was not well communicated, caused a two hour delay. No one could give an estimated time for delay, the first message said we were going to be put back in the waiting area and reboard once the issue was fixed and the next said it was a personal choice. During reboarding the miscommunication between the flight attendants was obvious because customers were asked for their tickets and almost interrogated if they were in the wrong seat."
Pros: "Boarding was easy. Lounge in Santo Domingo was very nice. Fair price for ticket."
Cons: "Upgraded to business class for flight home. I had aisle seat last row. Cart left in aisle to keep cabin class from constantly using the bathroom by the cockpit. But they kept coming just pushing the cart aside and rubbing their butts on my arms and shoulders to squeeze by. I understand why they did it. Many times their was a long line and people bothering the guests in business class. I eventually complained and the cart was removed. The attendants really tried hard to minimize the traffic through that section. But to little success."
Cons: "The plane was dirty. Has crumbs of food all over the floor and I had to sweep off my seat before I sat down. There was trash beside my seat The attendants were loud and not professional with how they talked like they were from the hood. They kept the lights on making it hard to sleep"
Cons: "Each direction I got delayed"
Pros: "Roomy space. Nice staff"
Pros: "The flight experience was as usual. There was nothing out of the ordinary for me. The airline was good and the crew was great. Economy sitting on any long flight is never excellent."
Cons: "The entertainment was okay. It was one of the older model aircraft, so no seat selection of entertainment."
Pros: "I liked the movies,they have many movies and I can choice"
Cons: "The flight was delayed and the employees of the front desk don't help anything. The service was worse."
Pros: "Flight from New Orleans to Washington went fine"
Cons: "Can't get United app on kindle tablet"
Pros: "Iad to Boston on board attendants"
Cons: "Flight timing excellent"
Pros: "The entertainment"
Cons: "The outlet for charging was unreliable"
Pros: "Boarding was fast although the flight was delayed 15 minutes. The were very quick and kind."
Cons: "The seat kept slowly reclining and I had to continually pull the seat up. I paid extra because it was Economy Plus and had extra leg room."
Pros: "Quick boarding/deplaning and super friendly flight attendants"
Pros: "Free Wi-Fi delivered entertainment system to your own mobile device"
Cons: "You should be able to download the United Airlines app required for the entertainment service without having to buy the wifi service. This caught my children out on our first flight of this multi flight trip"
Pros: "Didn't take me long to rebook the flight when it got cancelled due to weather/pilots timing out"
Cons: "The way the whole thing was handled. I ended up flying on the 5th because of the issues with weather. My general problem was with the way the situation was handled. We shouldn't have boarded the plane on the 4th given the fact that the pilots were probably gonna time out anyway. Instead of wasting time, the protocol should've been to begin rebooking everybody to another flight. Just my two cents"
Cons: "I was forced to check my carry on because others were allowed to bring several carry one bags I counted 18 passengers that were allowed to bring 3 carry one bags & a personal item to store under the seat so if you are in the 3rd, 4th or 5tn boarding group there isn't any overhead storage available I paid to check check my other luggage so I would follow the rules others should be made to do the same I worried all the way to New Orleans that my carry would be lost"
Pros: "Overall flight was Okay. United has been my favorite airline since 1971. "Fly The Friendly Skies of United""
Cons: "Very tight seating My wife said it seamed as though the lavitory hadn't been cleaned in a month. I didn't use it though."
Pros: "United is reputable. I like the trust of knowing what to expect, especially on international flights."
Cons: "Both United flights, to and from, were delayed. In both incidents, it seemed that our aircrafts were switched out. Thus., we waited for another to arrive. In the MEX - ORD flight, we stood waiting with our boarding groups for at least 30 minutes. United seems to do well on my domestic flights, but international, I may consider a different airline next time."
Pros: "How quick the flight was"
Cons: "Flight attendants were very unpleasant, when they were handing out the little snacks bags the guy threw mine into my seat instead of handing them over to me. Also the plane was filthy and there were dirty Q-tips in the seat back pocket in front of me that I had to look at the whole time"
Pros: "Got delayed on my first flight, missed my other connections, had an 8 hr layover and almost 24 hr trip, rearranged my entire travel plan. Not united 's fault but not the best flight I've had either."
Pros: "Everything was nice about this flight"
Airlines flying from Moncton to Japan have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Moncton to Japan
Masks required on board, masks provided on flights from Moncton to Japan
Social distancing seating
Middle seats unavailable to book on flights from Moncton to Japan
Testing for antibodies, testing for symptoms for flights from Moncton to Japan
Waiving of change fees. Search flexible flights from Moncton to Japan