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Find cheap flights from Moscow to Ottawa

MOW - YOW

Find cheap flights from Moscow to Ottawa

Round-trip
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Moscow (MOW)
Ottawa
Fri. 5/3
Fri. 12/3
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Good to know

Low season

NovemberBest time to beat the crowds (29% less expensive on average)

High season

JulyMost popular time to fly (24% more expensive on average)

Average price round-trip

C$ 864(avg. price over the last 2 weeks)

Good deal round-trip

C$ 588or less

Good deal one-way

C$ 447or less

When to book flights from Moscow to Ottawa

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 565 or less one-way and C$ 743 or less round-trip.
  • High season is considered to be June, July and August. The cheapest month to fly is November.

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Top 5 airlines serving Moscow to Ottawa

Scores according to KAYAK customer reviews

8.3
Emirates
Overall score based on 15,372 reviews
8.3
Boarding
8.2
Comfort
8.4
Crew
8.5
Entertainment
8.0
Food
Airline reviews

Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Cons: "Best airline!"

Cons: "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."

Cons: "Emirates has great service and food. Highly recommend if you can handle a Dubai layover"

Pros: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"

Pros: "The crew was fantastic. The food was good for airline food."
Cons: "The seats were narrow and seemed a bit smaller than usual."

Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."

Pros: "For an economy seat, was very comfortable!! Love the food."

Pros: "The entertainment because it had almost everything."
Cons: "Flying for the first time.I think everything was excellent."

Pros: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Cons: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."

Cons: "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."

Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pros: "Really you excell in satisfying customer.through lovely reminders."
Cons: "Vegan dishes not available .."

Cons: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"

Pros: "Great crew and comfortable seats"

Cons: "Nothing. Everything was awesome!"

Pros: "Nothing comfort level very low. Very poor service. Looks like how to make more money by robbing customers"
Cons: "Bought the ticket from internet after paying found baggage allowance only 20kg tried to contact airline additional 10 kg luggage price was more than the price of ticket. Seating was awfully I am 6'3" did not fit in middle seat requested several times for isle seat my legs were sticking out each time I have to get up to let pass the passengers and staff safety hazard. Have to pay additional 70 pounds sterling for under 3kg."

Pros: "I didn’t die in a plane crash"
Cons: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."

Pros: "Live football final game"
Cons: "Cannot think of anything"

Pros: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Cons: "None at all"

Pros: "Good food."

Pros: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"

Cons: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."

Pros: "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
Cons: "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."

Pros: "Services and schedule and on time departures and arrivals."

Pros: "It was comfortable and efficient."

Cons: "I did not get the seats I selected when booking"

Pros: "Crew was lovely and very helpful. I felt very taken care of. Amenities were great! Got plenty of food and drink. Overall very comfortable."

Pros: "The crew and flights were very good,I could not find any fault with them."
Cons: "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."

Pros: "My only regret was waiting this long to try Emirates from Milan to JFK They are superior in every way possible. Service food entertainment seat comfort and room And they are price competitive No wonder American Airlines has given up on Europe and become an airline for Miami and South American they are not even in the game. Never ever ever would I fly on AA even if the ticket was 20 bucks Fly emeriates they are the best"

Pros: "Awesome"

Pros: "Flight was comfortable"
Cons: "Not enough Veg food even though requested well in advance."

Cons: "I watched only one movie, but the selection seemed good."

Pros: "The crew were friendly."
Cons: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"

Pros: "Food taste, staff service"
Cons: "Front of the section seat - Very uncomfortable, badly positioned. I was in seat 37H if I remember it correctly. It was a Aisle seat and this particular seat was extremely uncomfortable. Everyone passing by would somehow kick my feet on their way to the restroom. The tray was too small."

Cons: "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."

Cons: "after the origin flight was already 12 hours late, had to wait another 8+ hours at Dubai airport for this connecting flight."

Pros: "Comfortable seats on the 777 compared to the 380. The food was great and the crew was world class."
Cons: "The airport did not announce that our flight was boarding. Two bus loads of people were rushed onto the busses because of the confusion. The entertainment display was worn out in my headrest."

Pros: "Excellent crew and entertainment"
Cons: "Restrooms needed cleaning And Boarding were unorganized"

Pros: "I was expecting something similar to last year. Unfortunately, my screen did not work and when I switched seats the seat would not recline properly. On the flight back from DXB-MCO they ran out of lamb only had chicken."
Cons: "Please see above"

Pros: "Crew was awesome trying to make me everyone that was in the same area with baby crying as comfortable as possible."
Cons: "Baby cried for 8 hrs out of a 13hr flight it was horrible."

Pros: "There was sufficient legroom at the seat. Amenities were provided to remain "fresh". Not computer literate, the entertainment was more than adequate."
Cons: "I told the flight attendant while boarding that it was not appropriate to have very little children on a flight of this length. Much to my chagrin, an Indian woman had two howling urchins one row in front of me. These howling urchins proceeded to scream their lungs out for 11 of the 13 hours of the flight!! One of the babies was so small, it looked like she had just pushed the critter out earlier that day!! Had they told the Indian woman to drive or swim to Dubai, the ratings would've have been excellent. I did not pay good money to have to sit in a NURSERY!!!!!"

Pros: "Spacious seating."
Cons: "I wanted to sit upstairs"

Pros: "Everything was great. They have it together."

Cons: "Very good"

Pros: "We couldn't get on the flight because of poor service from people at the counter and missed our flight. We had to be put on another flight. One of our bags has gone missing And we are waiting for it"
Cons: "Everything"

Cons: "None"

Cons: "Flight from Dubai to Delhi could use better TVs, more modern quality and food as well"

Pros: "movies"

Pros: "Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline"

Pros: "Nice crew and prompt service"
Cons: "Crammed, narrow seats"

Pros: "Crew was very attentive and courteous"
Cons: "More fruits and non-starchy vegetables would make food more enjoyable"

Pros: "Crew was very courteous and attentive"
Cons: "More fruits and green (non-starchy) vegetables"

Pros: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Cons: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."

Cons: "The sitting was so very small, I never traveled so crumpled."

Pros: "Flight crew was on top of things. Flight was smooth and ontime."
Cons: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Pros: "Crew"
Cons: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Cons: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Pros: "It was fine - overall pleasant/nothing."
Cons: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."

Cons: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

Pros: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Cons: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Cons: "Crew was rude and slow"

Pros: "The flight waited for us as transit after delay of the firs flight from Munich"
Cons: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."

Cons: "Pleasant overall experience"

Pros: "nice flight"

Pros: "Very positive experience."
Cons: "Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided"

Pros: "Seat was ok, crew was friendly"
Cons: "Movie options were limited"

Cons: "Nasty passport control person at gate check in"

Pros: "friendly ,respectful, helpful,informative"
Cons: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Pros: "Nice experience."
Cons: "Seats are not so comfortable. Crew is nice, but not too nice"

Pros: "choice of movies were very bad"

Pros: "I was rerouted to another country so that I could still make it to Greece on the same day."
Cons: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."

Cons: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Pros: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."

Pros: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"

Pros: "Crew was nice."
Cons: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Pros: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."

Pros: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."

Pros: "good stuff"
Cons: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Cons: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Pros: "They served food! I have been on competitor flights that were twice as long and would have had to pay for every single beverage or food. In Swiss on a 50 minutes flight I got a complimentary chocolate, a crossaint and beverage service. Amazing. The crew also has been very helpful and friendly."
Cons: "Landing in Zürich has been the bumpiest landing I have ever had. I believe that is due to the location and weather conditions but felt like the pilots also did not exactly react the way it should have been."

Pros: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."

Pros: "Nothing"
Cons: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"

Pros: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Pros: "Your crew is amazing."

Pros: "Liked the crew, seats, snack. Definitely a pleasant experience."

Pros: "All members of the crew were wonderful! The food was good and this time I could take advantage of free snacks and beverages, in addition to the ones frequently distributed to everybody. Last time I flew with Norwegian, and it was a shocking experience: the crew were rude and unrpofessional, everything extra, they even refused to serve water to a passenger... So, never again Norwegian--Swiss was a nice change and, in the end, I paid more or less the same :-)"
Cons: "Space is getting smaller and smaller; I would welcome a bigger selection of movies and games."

Pros: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Cons: "Zurich airport dining facilities are poor - no choice of warm food and pricey."

Pros: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"

Pros: "Great customer service."
Cons: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."

Pros: "Flight attendants were polite and very nice."
Cons: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Pros: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Cons: "Seats a little close together but not terrible."

Pros: "Everything......"
Cons: "None"

Pros: "I like that this plane had more leg room then other airlines."

Pros: "Newer plane"
Cons: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Cons: "Sandwiches Delay"

Pros: "Upgraded to business, new 777 plane, good snack"
Cons: "No headphones"

Pros: "Crew let me sleep!"
Cons: "nothing to report since I slept!"

Pros: "Good staff, food, service"
Cons: "No leg room for us tall people!"

Cons: "The touch screen did not work properly"

Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Pros: "Confort and kindness"
Cons: "It was too cold"

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Cons: "Time"

Cons: "Delay due to strike"

Pros: "very nice crew"
Cons: "my baggage was lost"

Pros: "The aircraft"
Cons: "No overbooking next time!"

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "Very friendly crew and on time with no problems."

Cons: "Too hot inside the aircraft"

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pros: "Employees were very friendly"
Cons: "The seats were very small"

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Pros: "I slept pretty much the whole time"

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "Good flights. Good prices."

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Pros: "Decent seat size. Sorta slept the whole flight."

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."

Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pros: "Flight was on time and quick and comfortable"

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"

Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"

Pros: "delayed"

Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Pros: "Comfortable fast trip"
Cons: "Perfect"

Pros: "Gate agent recognized that we barely made the connection from an Auckland flight, so she moved us to more-comfortable seats. Flight left on time and arrived early."
Cons: "Luggage did not make the transfer, but it was a tight connection."

Cons: "Baggage handlers in Honolulu let you down. We arrived 10 minutes early but absolutely no bags in baggage claim for more than 30 minutes"

Cons: "THE TEMPERATURE WAS FREEZING. THE COLDEST FLIGHT IVE EVER BEEN ON AND IVE BEEN ON A LOT. IT FELT LIKE IT WAS 30-40 DEFGREES."

Cons: "Drop-off bagage agent made me line up to get a new baggage tag even though my luggage had been checked up to my destination via COPA Airlines. A United Airlines check-in agent told me that the baggage agents don’t work for the airline therefore didn’t know what to do. These people need add training."

Pros: "Great video entertainment selection"
Cons: "Being in a middle seat"

Pros: "Smooth landing!"
Cons: "Late 30”"

Pros: "It was a short flight"
Cons: "The persons sitting next to me"

Cons: "There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation."

Pros: "Kayak provided excellent info during the trip about flights timings ! Marvelous !!!!"

Pros: "Short flight, nothing to do with airline"
Cons: "Boarding was annoying and employees were rude. Had just gotten off of a connecting United flight and one of the employees barked at me that my carry on was too big and I had to close extra zipper even though I had no issues in the United flight I had just gotten off of......... I was starving and didn’t get a chance to grab food due to short layover time. We took a while to take off. We’re supposed to leave at 4:15 and left closer to 5pm. Then when we were on the air, flight attendants took a while to provide the snacks and water and they didn’t even get around to our row before they had to sit down for touch down. Smh. Terrible and thoughtless. Seats were uncomfortable and very little leg space. Entertainment only works if you’re able to download their app and of course no free WiFi because airlines want to force you to spend more money after you’ve spent a large amount to fly to your destination."

Pros: "Leg room 7 aisle"
Cons: "Pretzels on a 4 our flight? There should have been some food"

Pros: "Everything"

Pros: "The friendliness of the staff"
Cons: "Sitting on the plane due to a delay with the system"

Pros: "It was fast"
Cons: "Nothing to complain about"

Pros: "Boarding seemed efficient"
Cons: "In flight entertainment didn't work"

Pros: "Everything"
Cons: "Plane was a little tight but overall it was good"

Cons: "Flight delayed appropriately due to weather but staff at United gave out misinformation and apparently not able to keep apace with information some of us passengers finally accessed online from United. The Asheville airport is small and the only restaurant closed - so for 4 hours we were left with no certainty, no food, and incorrect answers. Perhaps it is because airport is small, or the particular staff people were unable to focus. Flight itself was great."

Cons: "Excellent"

Pros: "Relatively short TSA, arrived at gate just as Group 1 was boarding, hopped in my seat, and enjoyed a quick, easy flight with a surprisingly good lunch of paella, salad, and torte. Very tasty. Service was great. Nice route."
Cons: "It was a 737-300 so a bit dated of an aircraft, but it was - at least - clean."

Cons: "Getting rebooked even though I was landed but there was no gate! We sat there over half an hour which caused me to be 20mins late for my flt. The plane was gone and I had to wait three hours for the next flt and then get boarded and sit there an additional hour for other people to make that flt!!! Rebook them too would have been fair instead of wasting a plane full of people's time."

Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"

Cons: "You have to pay to watch the movies."

Pros: "Nothing."
Cons: "Super delayed. 4 hours plus for a less than 2 hour flight. Unacceptable. Arrival at 3:15 am vs 11 pm."

Pros: "I received a meal voucher for a five hour delayed flight which was extremely helpful."
Cons: "Flight was delayed five hours. I was with an infant so it was a bit challenging. We did also have to switch gates four time. I completely understand it was not the crews fault as they did handle it very well."

Pros: "Friendly flight attendants and pilots."

Pros: "I received my prepaid tickets, passed easily through the TSA checkpoint, and arrived safely on time at my final destination."
Cons: "N/A, no really, everything was enjoyable."

Pros: "Boarding efficient and latest films available. Price excellent."
Cons: "Food ."

Pros: "Not bad overall. I was exhausted at one point and passed out in my chair. I would have missed my flight if the gentleman boarding people hadn't noticed and woke me up to ask if I should be on the flight. I was out so deeply that I hadn't heard any announcements. There wasn't any food on the three flights but a cookie waffle thing and that was all I had during the 13ish hours I was on planes. The staff was super awesome and nice. Space wasn't any different than other planes, but tight on the first flight. I got lucky on the last two."

Pros: "I cancelled that flight... Hope my refund is coming soon"

Pros: "It was a small plane and it made up for some lost time in the delayed departure. The one air stewardess was also nice."
Cons: "Waiting for hand luggage on arrival slowed me down to catch my connecting flight. The flight was delayed to start with."

Pros: "The crew was nice"
Cons: "It wasn't on time to board"

Cons: "Business class needs better seats for a 6 hour flight"

Cons: "Delayed 2 hours"

Pros: "Crew were great, very friendly, smiling, chatty, boarding on time efficient !"
Cons: "The seats r to cramped, the snack waffle full of sugar so unhealthy"

Pros: "The flight crew and airport workers did a fine job, and, once in the air, there were no problems."
Cons: "The weather at the destination airport did not permit us to land there, so the crew de-planed everyone before taking off. We re-boarded after about an hour and proceeded to take off and land without any problems."

Pros: "Friendly flight attendants, helpful staff at the ticket counter."
Cons: "Unable to check into both legs of my flight even though Air Canada used United for the first leg."

Pros: "We had economy plus seats, so I could still feel my legs and didn't have a near panic occurrence. Good news! The dents in my husband's knees from the previous flight are gone! A/C worked great."
Cons: "United flight attendants could use a good Dale Carnegie course. The attendants on our flight exuded "GO AWAY!" Our row mate (aisle) had a broken seat that she paid extra $$ for & she asked to be seated elsewhere. Attendant said there are no more seats. There was at least one seat in first-class; we could see it. She also asked for more pretzels......2 1/2 hours into the flight...the attendant said I gave them out already. One pack of pretzels? I wasn't offered any pretzels at all. And the movie choices....what?!?!?!?! I can't even begin to describe the disappointment that your "selection" of movies caused. This isn't a hop to Hawaii. It's long haul. Oh. And my feelings are still a little hurt I at being subjected to the SMELL of baking chocolate chip cookies that were being served in 1st class. Really? Superman vs Batman, Captain America, Barbershop II, Jungle Book, etc., AND having to smell cookies I can't have? It's just too much to take in on a 5 hour flight."

Pros: "Nothing"
Cons: "The fact that the person next to was in my seat as well"

Cons: "Air quality"

Pros: "Nothing"
Cons: "Everything. I had a very tight schedule to visit my friends in canada. What was supposed to be a quick flight turned into almost 24 hours of travel and ariving 12 hours late. I was lucky to have 3 days in with my friends now i only have 2. Not to mention what was supposed to be an inexpensive trip turned i to an expensive one when you are forced to eat airport food after being constantly re routed. I bought my ticket based on ariving to ottawa in the morning this however was not the case. I will be seeking a refund."

Pros: "It was on time which was good"

Pros: "No complains everything els was good would fly again"
Cons: "The seat part is my only concern had a Lil neck pain after I woke up from trying to hold my head in the seat and catch a Lil nap over all good flight"

Pros: "The PRICES are Terrible It went from $81 dollars to $1397 dollars. There timing on changes there Prices are Bad. And I think there seats could be adjusted a little bit more because I have Neck Problems"
Cons: "The Welcoming getting on the flight"

Pros: "Price we paid was excellent."
Cons: "It was just my wife and myself and we didn't even get to seat together. They want extra for being able to select your seat in advance. Food was terrible. Seats recline probably 2" at the top of the backrest so no comfort there at all."

Cons: "Landing delay due to another United planes mechanical issues, terrible follow up customer service. Worst airline out there."

Pros: "A little better"

Pros: "The flight was delayed but the gate staff and flight attendants did an excellent job helping us to get quickly to our connections"

Pros: "Boarding was quick once it happened"
Cons: "Both of my united flights were delayed due to crew issues, one they were stuck in traffic, we'll they should leave early like we do. The next they were late for some clearance issues. The seats on this air craft were very thin and uncomfortable, you could feel the metal."

Pros: "The only thing good was the flight attendants were very nice and accommodating"
Cons: "No free food or alcohol. This is the first international flight that I flew that didn't offer free food and alcohol. Never flying United again"

Pros: "Crew was very nice. Chocolates were very nice."
Cons: "Come on guys for the price of the ticked you could have served us something more than a sandwich."

Pros: "The crew was super nice and the seat was great"
Cons: "For the price i got the ticket i couldn't asked for more. Thanks a Million"

Pros: "Curtious Crew Fastest flight ever, landed one hour early and had a xtra room to lay down for a good sleep"
Cons: "The choices of movies"

Cons: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Pros: "Good seats"
Cons: "Boarding process and Entertainment options. Availability of Snacks would also been good"

Pros: "All seats were very comfortable and spots where I can view everything and crew were awesome."
Cons: "Local travelers should be offered even water."

Cons: "Don’t loose the luggage"

Cons: "Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy"

Pros: "The crew was OK, the seats had generous leg space."
Cons: "The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-("

Pros: "Nice crew"
Cons: "economy seats...Space!"

Pros: "Flight was cancelled."

Pros: "Good Staff, Good Service, On Time Departure and Arrival"
Cons: "The ticket price was so expensive"

Pros: "Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable."
Cons: "When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice."

Cons: "extra taxi in DC"

Pros: "Attentive helpful and cheerful staff: on time"
Cons: "Food"

Cons: "Delay, nothing to eat, poor service !"

Pros: "I found that the meal served was of particularly good quality and tasty"

Cons: "Custums on JFK was not utilized to check a full plane with tourists. ESTA finger prints took more than 2 hours."

Pros: "Timeliness, crew and seat space.."
Cons: "I had problems checking in online and never could assign seats.. had to wait to check in at the booth and got random seats so my husband and I got seperated seats.."

Pros: "Overall good flight, get what you pay for."
Cons: "Had to hop to a couple different counters because no one knew who air Brussels subsidiary was at the cincinatti airport. I didn’t think to check ahead so also on me for poor planning."

Pros: "The flight was pleasant and the crew was friendly and professional. I pre-ordered a special meal, which came with no problems."
Cons: "The boarding process was so disorganized. They called us for boarding but crammed all of us into a waiting area before the boarding door was open. We were all standing in tight conditions for 50 minutes before we were let through and ended up taking off late. They later made an announcement on the plane that this was due to a problem with the airline's cleaning crew."

Pros: "Nothing"
Cons: "Crew was rude, including even the pilot, who was unbelievably rude."

Pros: "Smooth and welcoming boarding New aircraft Good crew with free drinks"
Cons: "Nothing"

Pros: "nothing"
Cons: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

Cons: "They change my flight, and I had no kosher food in the other one"

Pros: "NOTHING"
Cons: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."

Cons: "3€ coffee, no space, flight overbooked."

Pros: "The pilot was good and made a smooth landing. The seat was comfortable enough because I had a pillow."
Cons: "My checked luggage got lost on a direct flight. That is unacceptable."

Pros: "I enjoyed everything but"
Cons: "....the morning snack and audio of the movies. Also, wifi should be available (even if it's an additional cost)"

Pros: "The food was tasty and it was nice to enjoy a glass of wine with dinner"

Pros: "I had a comfy seat at exit row. The team was great."
Cons: "Over 30 minutes delay. The luggage pickup was a mess, the belt wasn't emptied for previous flights which created a huge mess."

Pros: "Rude and incompetent crew/employees. Early morning flight was delayed 30 min and therefore we missed our connection. Representatives at the Brussels airport were incompetent, slow and misleading and on top of all our suitcases were lost and 24 hours later no one can tell us where they are"
Cons: "Crew"

Cons: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."

Cons: "This is a low cost airline. No food, no entertainment, At least the crew was polite."

Pros: "."
Cons: "."

Pros: "The crew was nice"
Cons: "I paid for a ticket that includes a hot meal, but a day before the flight they changed their policy so I didn't get any meal. They even asked for money for a cup of water, and this is my red line. The seats recline and comfort is poor."

Cons: "I would like a survey about my experience flying FROM JFK TO MONROVIA on Dec. 5 & 6! I have decided that this was my last voluntary flying experience with Brussels Airlines!"

Cons: "Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?"

Pros: "The food served was wonderful, as well as service."
Cons: "Half of my luggage was lost at Dullas, but found and returned the next day to my home."

Pros: "The plane took off a few minutes late but arrived on time."
Cons: "We arrived at the airport at 4:30 for 6:25 flight and there were only 3 open windows to check baggage for 4 different airlines. There were over 200 people in line extending out the door and no one was present to explain what was happening. Soon additional clerks arrived and the line began to move, but it took 45 minutes. The gate area was not large enough for all the passengers and there were seats for only a few while we waited and waited."

Cons: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."

Pros: "Flight was on-time"
Cons: "Cabin's temperature was too warm. Breakfast was just a cheap muffin and orange juice..."

Cons: "Seats had no cushioning on bottom or back"

Pros: "Nothing"
Cons: "The aircraft was filthy, very dirty, especially the toilet and the sitting area. Terrible food. Very hot, AC did not work well. Outdated movies and TV series."

Pros: "Thanks to formula b.family we had priority when boarding. The Kids were offered a present on board."

Pros: "I hated that I had to do my own check in, the flight check in and the luggage dropping. I was unsure as id I had done it correctly, and even after the staff revised my luggage drop reciept, the luggae was not delivred appropriately. The flight was delayed, which made me have to o rush all over LHR, where I pretended to have breakfast."
Cons: "Unpolite and stressed, rushy staff on board. On top of that, all the running throgh costumes and pretty much the whole LHR airport, and what I hated the most was my luggage arriving 12hrs late."

Pros: "On time and quick."

Pros: "The crew was very friendly"
Cons: "No free food offered though i was in transit all day, uncomfortable chairs, no entertainment"

Pros: "They changed our flights so that we landed in Brussels but scheduled us to leave out of a different airport in Belgium. We had a flight the next day out of Malaga, so we could not take that flight. Because of this changed we had to buy new tickets and not use these tickets."

Cons: "Very poor management of flight changes with Brussels Airport being closed. We had to book a whole new flight and are fighting to get refunds for the flights that eventually didn't even happen."

Read more about Emirates
COVID-19 information

Safety measures for airlines flying from Moscow to Ottawa

Airlines flying from Moscow to Ottawa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Moscow to Ottawa

Mandatory masks

Masks required on board, masks provided on flights from Moscow to Ottawa

Social distancing seating

Middle seats unavailable to book on flights from Moscow to Ottawa

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Moscow to Ottawa

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