NAS - YUL

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NAS — YUL
23 Jan — 30 Jan1
Return
1 adult
Economy
0 bags
From?
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Sun 23/1
Sun 30/1

Good to know

Low season

March

High season

June

Average price round-trip

C$ 579

Good deal one-way

C$ 337
Best time to beat the crowds (20% less expensive on average)
Most popular time to fly (22% more expensive on average)
(avg. price over the last 2 weeks)
or less

When to book flights from Nassau to Montreal

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 337 or less one-way.
  • High season is considered to be May, June and July. The cheapest month to fly is March.

FAQs for booking Nassau to Montreal flights

Top 5 airlines serving Nassau Intl to Montreal Pierre Elliott Trudeau Intl

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 30299 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews

Professionalism

Read more about Delta

Professionalism

Pros: "quick easy flight"
Cons: "sockets to charge electronics"
Pros: "Nassau security line was quick. US Customs line was quick."
Cons: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."
Cons: "being on time"
Pros: "we could not get a seat until we arrived at the airport."
Pros: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Cons: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Pros: "N/A"
Cons: "N/A"
Cons: "Food. Phone charging at seat, entertainment screen."
Pros: "The flight was average, but the quality of travel on Delta this year has been the worst I’ve ever seen. It’s average at best and I’m considering going back to American because I have yet to have a true Delta flight consistent with previous years, the whole reason I switched to Delta."
Cons: "Everything"
Cons: "Slow WiFi"
Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Cons: "Being on time"
Pros: "seats and entertainment was great"
Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
Pros: "This was two hours of absolute freezing temperature"
Cons: "It was so cold it was actually unbeasable"
Pros: "On time"
Pros: "The flight was fine"
Cons: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Pros: "Liked that they were pretty stern about boarding by zone Comfy seats Nice staff Good snacks Great movie selection Never realized games were programmed in that head rest. Loved that. Just having the entertainment set on the head rest for every seat makes me prefer this airline over another."
Cons: "Was seated in the last row, 33, and it smelled like urine. Landed on time at 11:09am but didn't get to the jetway til 11:50"
Cons: "The flight attendants weee rude, and no bar service"
Pros: "The staff was polite and snacks were good (healthy options)."
Cons: "Nothing was terrible, but due to the short flights I assume they don’t worry about having planes with entertainment available."
Pros: "Courteous staff."
Cons: "Having to check a firearm inside and having it looked at by non-tsa personnel."
Pros: "Plane flew perfectly peacefully!"
Pros: "After flight was cancelled, rebooking was easy and quick on the app."
Cons: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Pros: "it was easy to navigate ."
Cons: "We purchased food. Bread was stale, and fell apart in your hands."
Pros: "Good service smooth flight"
Cons: "The food on bosrd"
Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."
Cons: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Pros: "We didn’t order food"
Pros: "I always enjoy my flights on Delta the staff members are always pleasant and helpful, not to mention a smooth flight. :)"
Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."
Cons: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."
Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Pros: "Very comfortable plane, 4 snack choices, friendly crew."
Cons: "It was all good, except that the charging stations were difficult to figure out since they were out of sight under the seats. I had to have the flight attendant plug in my charger."
Cons: "Condition of the airplane"
Pros: "Everything was easy to follow....All of the flights were on time and very comfortable...."
Cons: "Nothing to report that was bad..."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "Nothing"
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Pros: "Clean aircraft, boarding area, and friendly flight crew."
Pros: "everything on schedule; courteous staff and great pilots"
Cons: "everything was very ordinary so cannot complain"
Pros: "we got there"
Cons: "not much to like. a 55 minute delay from a small airport to the hub is going to cause you to miss your connection. Sure enough I missed my flight home and got to spend 41/2 hours in Detroit. They said it was a weather delay. But folks getting off the plane said it was a crew problem."
Cons: "long wait and delayed flight"
Pros: "I like Delta empowering women."
Cons: "Almost everything"
Pros: "First time flying Delta. And let's just aay, now I know why it's so cheap. You get what you pay for."
Cons: "Everything"
Pros: "Boarding was quick"
Cons: "Wi-go didn't really work- crew was unpleasant. We upgraded to first class we were never offered a drink. One of the flight attendants keep using the restrokm"
Pros: "Delta sent a text which notified that our flight was to be delayed and we were free to seek an alternative flight. Delta was able to get us on an earlier Flight land then delivered our luggage the next morning. Delta sent an e-mail with the driver's picture, name and picture of the vehicle. The driver called to notify he was on the way. Excellent service."
Pros: "Ditto from above"
Cons: "Ditto from above"
Pros: "Friendly service. On-time."
Cons: "No tv's in airplane."
Cons: "Due the COVID-19 El Salvador closed its boarders, leaving me unable to fly. I have sent two emails, called and spoke to a customer service representative who treated me unprofessionally and rude. After that I have been calling numerous times with a wait of over 25 minutes each time and I still have to answer from you as a company. I am extremely disappointed and want an answer soon."
Cons: "Some passengers bring two or more big carry ons and the airline should police its own rules better."
Cons: "Food not great in economy - eggs especially. Not many movies available. No WiFi even when flying over land."
Cons: "Entertainment"
Pros: "Everything went smooth the trip was fast. The crew excellent So far so good!"
Cons: "The transport from terminal to Customs was a little slow."
Cons: "I will never fly with Copa airline again"
Cons: "The quality of food"
Pros: "The boarding was quick and the flight on time."
Cons: "I would add subtitles to the movies and shows."
Pros: "crew was great"
Cons: "inflight entertainment was sorely lacking"
Cons: "copa app doesn’t let you checkin without error- had to go to the website... fail also when you get the boarding pass added to digital wallet- copa gate has no reader so u had to manually get a paper ticket and the lady was god awful slow so by that time you were in the back of line boarding"
Pros: "Everything was great"
Pros: "The Seat was comfortable"
Cons: "Food"
Pros: "The crew was amazing."
Cons: "The seats are uncomfortable for long flights."
Pros: "Crew was polite and courteous..food and beverages were included in trip."
Pros: "The crew was amazing! Excellent attention. Very comfortable seats."
Pros: "I liked the crew and the fact that I had a TV."
Cons: "The destination of my connecting flight, the food and hesdphones they passed out."
Pros: "Not enough leg space"
Cons: "More leg room for tall people, I’m talking about people over 6’ 4”. I am 6’ 6”"
Cons: "Lost one of my bags Food barely edible. Above was flight jfk to Panama City This flight had no tv that worked. Audio was broken."
Cons: "lost my luggage, did not give me veg meal I ordered, tiny seat that was broken."
Pros: "ROUTE"
Cons: "I CALLED ON THE WAY IN AND OUT FOR A VEGAN OR VEGETERIAN MEAL, BUT IN THE PLANE I NEVER GOT IT. I WAS STARTING ON THE FLIGHT"
Pros: "Food was good, roomy seats"
Cons: "I bought my ticket in June and when I went to check-in I was given a standby ticket and was told that the flight was overbooked, and that I should have done mobile check-in. I was very anxious that I did not have a seat, and that I would not be able to board the plane. They kept telling me at the gate that they would call me when they had a seat until I forced my way to the counter and handed them my boarding pass and said I need a seat now. Poor communication and disorganization."
Pros: "Single best value for flying in years... very attentive crew. Wine was complimentary. I enjoyed shopping in the Tocumen airport."
Cons: "Checking process in Miami was slow"
Pros: "On time"
Cons: "Chairs"
Pros: "Unhurried and happy flight attendants who care about my comfort."
Cons: "Nothing"
Cons: "It was hot"
Cons: "Did not happen, forces to spend the night in Panamá due to airline miss-management and miss-planing. Ruined my trip!!"
Pros: "The seat had extra leg room, BUT..."
Cons: "The seat's cushion was pulled out from the backrest, making it a very uncomfortable seat & giving me Backpain. (This was the seat next to the window, not the middle seat.)"
Pros: "Food, on time, fast boarding process."
Pros: "Free alcohol (not just beer and wine) and decent dinner on the flight from BOS to PTY. Flights were on time and my two pieces of checked luggage made it through no problem. Crew seemed friendly."
Cons: "Airplane interior was spotlessly clean, but is a bit of a throwback (cloth seats that seemed kind of small). Don't expect entertainment screens or charging ports, although my connecting flight did have these. Depends on which plane you get, I suppose. I couldn't hear anything the pilot was saying over the loudspeaker. Hopefully they can upgrade their fleet. BTW if you have a choice of doing a really long layover at the Panama airport, don't. Crappy amenities with nothing but overpriced American fast food."
Pros: "Flight on time."
Cons: "Changed gates at Panama without any alert until boarding time."
Pros: "Great customer services"
Cons: "Seats hard"
Pros: "Served snacks and drinks on short flight"
Cons: "Our luggage did not come on this 45 minute flight despite it being direct. And we were one of multiple families with this issue. It appears to be a common issue with the airline."
Pros: "Comfortable seats. Boarding on time Good attention by crew Movies were so good"
Cons: "The red wine was vinegary"
Pros: "Being on time for boarding and having a pleasant service is part of Copa succesful strategy for making PANAMÁ Tocumen hub a very succesful option for flying to LATAM and the Caribbean."
Pros: "Flight attendants were nice and friendly."
Pros: "Fast boarding"
Cons: "It was cold / had to ask for water and got declined because only one serving. No entertainment"
Cons: "Leg room on the flight was cramped"
Pros: "Friendlier and more attentive inflight crew."
Cons: "Seats and aisles were too small. The plane in general was to small and uncomfortable."
Pros: "Charly was the best flight attendant ever!"
Pros: "La variedad de bebidas, puntualidad de las salidas, rápido abordaje"
Cons: "El snack"
Cons: "Both ways we had to sit and wait on board for over 2 hours on tarmac prior to take off. Captain said needed more fuel and to fix problem or to lessen weight. Tried to get bottle of water because I was dying of thirst and staff could not sell a bottle of water. Only give a 3oz cup full. Which was gone in 2 seconds."
Pros: "The plane was very comfortable and the crew was fantastic"
Cons: "The boarding was a nightmare no gate printed on boarding pass and a gate attendant told us the wrong gate and we almost missed our flight"
Pros: "Everyone was awesome great service"
Cons: "Plane was uncomfortable... no personal TV... very tough if you travel with children"
Pros: "Great and friendly"
Pros: "Clean, well run airline"
Pros: "The service is always very friendly on Copa. The boarding is timely. So is the off boarding. The pilots fly very well. Great landings and takeoffs."
Cons: "It was one of the most uncomfortable flights I've ever had. I was in seat 10E of a Boeing 737: in front of the exit row and could not recline my seat. The woman to my right was close to 300 lbs and was spilling into my seat. The gentleman next to me kept putting his elbows in my side. The cabin was way too hot -- uncomfortably so -- and the air vents barely pushed out air. The entertainment system on the plane was broken. I couldn't wait to land in NY."
Pros: "It was my first time with COPA. I went to Buenos Aires with them (Montréal»Panama City and Panama City»BA). Aircrafts were much nicer and newer for the Panama»BA portion. The boarding was on-time and the staff was very nice. Considering the price I paid, the food was totally acceptable. Also, they automatically made my check-in for me and my son the day before our departure (returning back to Montréal) which was a pleasant surprise! I do recommend COPA for a good price/service ratio."
Cons: "The aircraft still had TVs popping out from the celling with 1 movie for the whole craft. I found that a bit archaic..."
Cons: "They never said what was wrong with the plane and we waited 40 min to board, the landing was horrible, the pilot gave two extra laps around the airport to land. I live in TGU so I know it's not a great place to land but weather conditions were ok, it appeared as if he was inexperienced in an airport where you MUST be experienced in order to land properly."
Pros: "Thank you for allowing instrument , guitar, in cabin. Richard"
Cons: "Food only ok ! Metal forks & spoons great! I think it is better to load the plane from the back foreword ."
Cons: "Have you operational logistics more organized. This was a sup-par traveling experience on many levels."
Cons: "Free WiFi"
Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Pros: "Nothing"
Cons: "Nothing"
Pros: "One of the cabin crew was very kind and friendly."
Cons: "No entertainment, seats hardly went back, no place to charge any device"
Pros: "It was difficult to find something to like."
Cons: "Everything could have been better. The terminal out of Charlotte looked like a bus terminal, unacceptable for AA since it is one of their hubs. I understand it was a busy holiday weekend, but the airline should have been better prepared for our arrival. While the pilot did an excellent job in getting us in NY on time after airport delays on departure, AA must have not had enough staff working when we arrived. Customers waited over 30 minutes for bags to arrive, which arrived at a different belt than what had been originally scheduled. There were no AA staff in sight when we arrived in NY either. I will do my best not to fly AA again."
Cons: "The plane is falling apart. Overhead bins broken. Dripping water. No water in bathroom Tray tables don’t retract."
Cons: "Food tray was broken."
Cons: "I bought ticket on British airways. If I had known I would be switched to AA, I would have just bought it there & paid less"
Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."
Cons: "We stay stuck in PVR"
Cons: "Flight was late!!!!!! But plane was there at gate 2 hours b4 scheduled departure time"
Cons: "you didn't respond and we were unable to take the flight."
Pros: "The tv and drinks"
Cons: "Being told why we’re delayed and then not being kept on board for so long once we arrived late"
Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Pros: "The crew was fantastic. The weather was terrible and the pilots crafted an excellent landing. Flight attendant was hilarious!!"
Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"
Cons: "Was very cold on fight,"
Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."
Pros: "Friendly crew, excellent food options, very clean cabin."
Cons: "I had to pay for water."
Pros: "It was on time."
Cons: "It was fine"
Pros: "Like the new plane, clean seats, good leg room in premium economy. But attendants are beyond rude. No idea why but they even make you feel bad for asking for water."
Pros: "On time"
Cons: "Nisy airplane and hard seats."
Cons: "Delay in boarding was over an hour"
Pros: "Relatively comfortable!"
Cons: "It was late."
Pros: "One of the only flights that got out during a blizzard. Very professional, de-icing went smoothly, pilot was smooth and flight was smooth."
Cons: "All good"
Pros: "I travel a great deal and this service was an hour from my home. Now I have to travel 2.5 hours 1-2 times a week. So sad. I am a dedicated AA customer"
Cons: "I am soo sad they are discontinuing service"
Pros: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Cons: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"
Cons: "We had to wait almost two hrs on the plane before take off."
Pros: "Go Go inflight entertainment is available for free if you have an ear phone and device to connect."
Cons: "No power outlet to recharge your device, so needed to use external battery to last the length of flight."
Cons: "Movies selection"
Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"
Pros: "I liked the way the Pilot (Captain) addressed the passengers before and after the flight."
Cons: "The wait at the customer service counter in the terminal at LAX."
Pros: "nice people taking care of us during the flight"
Cons: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."
Cons: "There was no individual entertainment on board (TV’s, internet, etc)"
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Pros: "Quick short flight efficient, got from A to B for the same comfort for the price I paid so I’m happy"
Pros: "Wonderful, again. Will fly American any chance I get!"
Pros: "Flight was on time"
Cons: "No individual movie screens and no way to connect to the one movie on the flip down screen since I didn't have the American Airlines app."
Pros: "Cabn service"
Cons: "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."
Cons: "It was cancelled"
Pros: "Everything was on time!"
Cons: "Total incompetence. Navigational system broken, two hours on the tarmac, unboarded, then reboarded one at a time, then out to the tarmac and then back to the gate to do FAA paperwork before finally being over 4 hours late. And they don't really care. Very sad."
Pros: "An agent found me a window seat for the Chicago-Barcelona leg of the trip with extra leg room. That was amazing. Also, the lost luggage assistant for American Airlines was super helpful and nice. Also, the 787 (I think that was the Chicago-Barcelona craft) was a very enjoyable airplane. It was super smooth. It had high tech windows that adjusted the amount or type of light that could filter through the windows depending on the settings."
Cons: "When I arrived in Barcelona my Bag went missing. It showed up an two hours after my flight landed."
Pros: "We did not crash."
Cons: "American airline cares about on time push back and the JD Powers rating more then its passengers. So when you miss an American conection by under one minute they are keeping you on the ground while there on time performance "sores" . Then you enter the American over night accommodation Line and I don't have tell you how unpleasant that is but a 2 hour wait for a free shuttle to the hotel is one of them."
Pros: "The crew was really good. They made more rounds compared to other airlines and were always available."
Cons: "There was no tv screen available at the seats. That was a big surprise for me. This is very important to me, it helps get through a long flight. Although I loved the crew, I will stay away from AA for long flights, need my movies!"
Cons: "7uk"
Pros: "Why did they have everyone board and then decide we needed to wait? Uncomfortable and frustrating."
Cons: "Why did they have everyone board and then decide we needed to wait? Uncomfortable and frustrating."
Cons: "American Airlines isn't as friendly or accommodating as other airlines or staff."

Air Canada crews are very professional. I am a long time customer and keep going back becausr of how i am treated

The airport in Fort Lauderdale very mediocre !

no booze being served in cattle class; there is no valid reason for this, just lazy flight attendant's union. only in biz class!

Pros: "only The crew inside the airplane and the airoplane"
Cons: "Every one in Lufthansa are so rude expect the crew"
Cons: "Put on Turkish air landed 12 hrs late lggage still missing"
Cons: "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"
Pros: "The flight attendants were very nice and helpful. When they passed out dinner my husband and I were asleep, we woke up when they were serving drinks (right after). They got us our food. On our flight over however we didn't get options on food since they had run out. The flight crew was nice though."
Cons: "Unbeknownst to either of us the Air Canada Rouge is a low cost carrier international flight. It didn't have a player in the seat, or even old school TV's. You had to use your own device on their WiFi which was SLOW and the sound went out. The seats are small with very little leg room. I'm 5'1 (156cm) and my legs almost touched the seat in front of me. Also the airport was the biggest hinderance of getting to the gate and the airplane. After customs, to get to our gate we were told to wait in another line while they went through nearly every passenger again... And checked bags. Since it was taking so long they would let some go through without checking them. It was strange to say the least. We eventually left the gate late but made up for it in the air."
Pros: "it was a long flight, not interrupted by too many announcements"
Cons: "boarding was problematic. I paid extra for a seat closer to the front yet had to store carry on in the rear of the plane. when asking the flight personnel for assistance regarding the matter, he promptly gave me a glare and turned away totally ignoring me. In waiting until everyone had exited the plane before being able to retrieve my bag, it completely defeated the purpose of the extra expenditure. perhaps boarding the rear of the plane first. regardless, my biggest concern was I felt like the flight attendant should have responded but elected to snub me. amazingly I lived to talk about it :-)"
Pros: "Nothing"
Cons: "For business class the accommodation was appalling. The seat would not even recline more than a couple of inches, let alone lay flat which is what one is paying for. The touch screen entertainment did not work. The flight arrived too late to make connections - again. The boarding agent at the gate in Los Angeles was one of the rudest and most arrogant men I have ever encountered. I complained to the plane's Captain about him, as he was going through. All the business class passengers around me were commenting on it. One was even filming his egregious behaviour for Facebook. He alone was enough to put one off Air Canada ."
Cons: "Didn't like the fact that food was not included in the airfare on a long flight (I think it was over 5 hours). This inconsistency between airline policies is very annoying - you never know if you can take food on-board, if you should take food along or how much you should expect to be ripped off at the terminal/on-flight. The entertainment unit stalled the entire time. Oh, and boarding... it's very odd to check-in at the domestic terminal at LAX for an international flight and I don't recall seeing any message in my email/SMS regarding this. So taxi dropped me off at the Tom Bradley International Terminal at LAX and then I had to run over 4 terminals to get the Air Canada. A precaution about this would be nice."
Pros: "Fast boarding, no delays."
Cons: "I always fly Air Canada but I guess I wasn't aware that Air Canada Rouge was a completely different species. No entertainment at all. When we got on the plane, the sun was shining through the window & floating in the air was a mind-boggling amount of dust, feathers, etc.. flying all around... like the air was completely FILLED with them.. you couldn't get a breath of oxygen. This irritated my respiratory system immensely. They also had children helping out the flight attendants which was cute, until the one girl who had just served water to the entire plane broke out into an awful fever. They were putting ice packs on her head, giving her meds, & eventually she had to get carried through the airport. This was 5 minutes after serving water to an entire plane of passengers. I ended up getting extremely sick & missed almost a week of work. Not sure if this was the cause, but it makes sense. I will make sure 100% to never fly air canada rouge again. For $400 a ticket... doesn't make sense to experience this."
Cons: "With basically all my flights on Air Canada, there were significant delays. The delays on this flight caused me to almost miss my connection. I had to run full speed to make it to the next flight, and the attendants on this flight were very terse announcing as we were landing "Do not ask us about your connections; we have no information. Do not ask us about your luggage; we have no information" With other airlines in the past, if I have had a flight delayed by an hour, the attendants have announced where I should be headed for my connection, or have called ahead to the connecting flight (if within the same airline" and asked them to wait for us. I didn't feel that AC did anything to help make up for the fact that my flights were so late. Almost ally other AC flights on this trip we're also delayed."
Pros: "the crew didn't do anything to make it horrible Large selection of movies/tv on board comfiest seats out of all the major airlines I've flown"
Cons: "The flight kept getting delayed bc of mechanical problems, and then eventually cancelled. They got the majority of people on a new plane, but the gates kept getting changed so it was a lot of back and forth. Plus the pretzels they gave us were stale. This was the second of two flights I took this trip that had mechanical issues, so they obviously need to fix their planes better or get new ones, because two Air Canada flights in one day that have mechanical problems leaves me worried that the planes aren't in optimal condition. It took me over 24 hours to get from Tucson, AZ to Montreal, Canada when normal travel takes less than 8 hours including layovers. I am worried about my return flights, not gonna lie (for my safety and time). Thankfully I'm returning a couple of days before I return to work, but I know other people that travel for business and that is a huge inconvenience."
Cons: "Terrible experience. I bought 2 tickets for my parents from New York to Shanghai a month ago. But on the day of flight, Air Canada refused their boarding, stating that they did not have Canada visas, the fight would transfer in Montreal which needs Canada visa. I had never heard about it and it was never mentioned when I booking the tickets. I called the first customer service who was rude and not helpful. Finally, I found out that my parents had to transfer to Toronto, which does not need a visa. But in order to make the change, I had to pay Air Canada extra $1180, which were more expensive than the tickets self. At that time, I had no other choice. I am really upset. I want to warm all Chinese who don't have green card or Canada visa that do not buy tickets from Air Canada. Their customer service told me that they did not have the obligation to list this kind of information on their website. So if you choose Air Canada, you lose your money and deal with all the hassles by yourself. I will never use Air Canada in my whole life again."
Cons: "My flight from NYC to Montreal was delayed 4 hours due to a storm that had passed earlier in the day. That was understandable, however we then sat on the tarmac at the gate for an additional hour because Air Canada's entire computer system suddenly crashed. We finally got to the runway and in the middle of takeoff the pilot slammed on the brakes and aborted the takeoff because he did not reach high enough speed. It was very scary. I was supposed to land in Montreal at 10:20 pm but arrived there at 2:30 am the next morning."
Cons: "I couldn't board the plane due to new documentation requirements for travelers transiting in Canada. I understand the rules of the internet fare (no returns, exchanges or cancellations) but the customer service was awful. They didn't offer me any other alternative but to loose full value of the ticket ($1700). Nobody (kayak, vayama, air canada or brussel airlines) gave me any kind of information about those new requirements and I ended up cancelling the whole trip as I couldn't find any other flight to get to Europe. Really upsetting...."
Pros: "The pilot seemed good and the staff on the plane were nice overall"
Cons: "Customer service from the group staff that checked us in was horrendous... (Lisa from Chicago ). We were not aware one of us needed eTA to fly through Canada and the agent was so belittling, rude and plane wrong with her information, that if it had not for our smarts, we might have not made it to our destination. I do not spend so much money to fly with an airline, whose agents treat it me like this! She really should be fired for her terrible manners and for giving customers wrong information..the second supervisor we talked to helped us, but the impression we got from the agent was so terrible, that it was hard to feel any good...no food on a flight during lunch hour, seems unfitting."
Pros: "The crew on board all flights were pleasant and efficient."
Cons: "When I arrived at my destination I found that the item I had gate checked had been damaged- an instrument case I was no longer able to close. The zippers had both been busted off. Due to time constraints I was invited to write a review and email which I intend to do. The item itself was gate checked for safety - and to me the damage says that still somehow it is unsafe to fly with an instrument which as a professional musician is frustrating. In addition flights have very limited food options that accommodate persons with gluten/dairy allergies."
Pros: "Staff were incredibly kind, courteous, and knowledgeable. I need wheelchair assistance and they handled that beautifully, asking thoughtful questions about my needs and adapting their plans to my answers. They also helped me with stowing my carry-on since I would have struggled alone."
Cons: "Unfortunately, through no fault of the flight crew or gate crew, we got one of the few remaining planes in the fleet that are so old that they can't fit a full carry-on bag in the overhead bins or under the seats. Larger carry-on items had to be checked through to final destination, which made a lot of passengers upset -- either because they were business people who needed to be able to work on the flight, or they had important baby gear in there that they would need before that, or they were traveling far away using multiple airlines and were rightly worried about lost luggage."
Cons: "YVR airport's Air Canada staff was extremely unprofessional. First, they cancelled my original itinerary and moved me to a flight 3 hours later. Now I understand it was holidays so I was okay thus far. I got to the airport 2 hours before the departure time and even though I had check-in online, I was requested to get into "Check-in assistance" line instead of the "baggage drop". The "Check-in assistance" line had multiple people rebooking their flights when at the counter (on an average each person was being held for 15 minutes by the slow staff). By the time I reached the counter, I was told that the gate had been closed and I will have to rebook. The staff said at that point that it was "just the way it is" and their terms and conditions have this clause saying they don't guarantee people will be boarded. Well, sure, don't board them if they're late but don't delay them on purpose and then strike them off the boarding list. Very Very disappointed."
Pros: "The ice cream and the one woman in customer service that actually seemed to care."
Cons: "My husband and I were flying to Italy, on the first leg of our flight neither of our screens worked so we had six hours with no entertainment. They gave us a card to make it up to us but (wisely) don't tell you what it is for. It turned out to be for 10% off your next flight if you book it through their website within a year. Useless. On our return flight we were delayed on the tarmac for over an hour with no air conditioning, they originally said they were waiting for a signature but then said that there was something wrong with the engines that help us take off, then the cabin filled with a fuel smell, then they said they had brought the wrong item for the repair and we were waiting for the correct one. When we finally took off my husband's screen didn't work yet again and this was a 9 hour flight. The flight attendant said that some of the screens hadn't worked for a while ( probably cheaper to hand out useless discounts than to fix them.). We received another 10% off card, which we cannot combine or transfer, again useless. We missed our connection because of the delay, they booked us on another flight but because they didn't tell us that we had to pick up our luggage or where (it was on a different carousel than the rest of the luggage from our flight) and that we had to go through customs we (and many others) missed that flight too. We finally got a flight out the next morning and they put us up at a hotel. We both had to miss another day of work and it was quite an ordeal. My husband's screen worked for almost all of that last flight before it seized up. We didn't bother to report it that time since another 10% off coupon wasn't going to do us any good. Overall it is concerning that Air Canada doesn't seem to be maintaining their planes in optimal condition and that their idea of compensation involves them making even more money from me. Never again."
Cons: "We were quite disappointed when we were told there would be a delay due to mechanical issues after already boarding and being on the plane for over two hours. Imagine our distress at being trapped in a narrow seat inside the confines of a plane still sitting on the tarmac and going nowhere with very limited climate control and circulation that added even more discomfort. This level of stress was compounded by the manner in which our minimal nutritional and hydration needs were not only met but as fare paying passengers, we were teased by a meager slice of packaged and processed sliced banana bread and a mere two cups of water. This fact is especially important because it more severely impacted my father who is diabetic and it was not sufficient for him, especially at 11:44 p.m. Also because there was no communication relayed to passengers that the problem would not be resolved the second time we boarded, Air Canada agents should have recommended or handed out dinner vouchers while we were waiting in the airport after they evacuated us the first time (since everything was closed the second time we were evacuated). We were stuck on the plane for a total of 4 hours two separate times they boarded us and in between that we waited back in the airport for 2 hours; therefore a total of over 6 hours of time past the original boarding time which lead us into 1:30am of not going anywhere. Flight was rescheduled for 23 hours later! We understand the challenges of operating an airline and trying to meet schedules and the needs of the customers. Furthermore, we appreciate diligence when it applies to the safety of flying. However, the myriad problems, distress, physical and discomfort not to mention the over 23 hellish hours, was exacerbated by the following: the lack of communicaton and bad information; the paucity of empathy reflected by all Air Canada employees toward our aggregation; the measures taken to mitigate the damage inflicted to what was to be our “dream vacation” and finally the scarcity of adequate accommodation and compensation for all that we endured. We too lost one night at the Barcelona Universal Hotel worth $207, not to mention a lost vacation day worth over $600 in salary for 8 hours for us. Air Canada should be held to higher standards and more responsible for keeping up to date on their aircraft maintenance checks and regulations.  There was also no specific hotel address on the voucher issued which caused us to drive to two different sheraton 4 points locations until we finally reached our destination which there was no vacancy. Luckily after lingering around in the lobby and me having to call multiple hotels to verify vacancy, one room became available and we ended up inviting another family to stay in our room that night (other Air Canada victims). We didn’t get to bed until 5am that following morning after all of that ruckus!!"
Pros: "I don't have much that I liked besides the fact that it got me from Venice to Montreal."
Cons: "The service from the attendants is probably the worst that I've ever had. I had to ring someone and remind someone twice that I received the wrong customs form. Finally I had to walk back to the end of the plane where I saw four stedeardesses giggling over someone's phone. I missed one of the meals because I was dozing off and when I requested some food I was told that there was none left. The entertainment is subpar. You need a mobile or device with he app already installed. And even so the movies and shows are outdated and not very entertaining at all. On top of that, both legs of my flight my outlet was not working and not charging my device. Air Canada rouge- never again!"
Cons: "My traveling partner - Giovanni Medina - was given ill properly prepared food. He ended up getting food poisoning. We had a connecting flight in Montreal to Orlando (our final destination and home), he was suffering during the 2 hour lay over with an ill stomach and then had to suffer 3 more hours on a flight home. He was stopped from being able to go to the bathroom before takeoff because they needed him seated, but he immediately started vomiting right before we took off. He then spent the rest of the ride sick, they allowed him to move to the back in order to use the bathroom rather than the vomit bags, but he was not comfortable at all. He spent the rest of the night after landing in the bathroom continuing to vomit. We chose this airline because of the rave reviews of the food, entertainment, and hospitality of the crew. The latter two were certainly true. We definitely wanted to make sure that you knew of situation because this was a seriously uncomfortable situation for him and we would not want this to happen to anyone else. He had the chicken meal and the meat pastry on the flight."
Pros: "Plane left on time, smooth flight, arrived on schedule."
Cons: "1. Food very substandard. Hot food not very well prepared and rather tasteless, and snack was like a cardboard wrap with some salsa sauce in it. A disgrace to a major airline like Air Canada. Selection of drinks very limited. 2, Staff persisted in speaking mostly French, on an international flight. Some announcements were made only in French. As a Canadian, I can follow French, but let us remember that English is the international language. To use French is not fair to other nationalities, who expect English. 3. Seats far too close together for a long flight. There was more legroom on the Jazz flight from Montreal to Ottawa! 4. Entertainment kept breaking down. Headphones for my wife did not work, and eventually both of our screens went dead. Her's quit right in the middle of a movie. Bad!! 5. Boarding passes had zones on them, but these were totally disregarded in boarding. This resulted on overcrowding, long waits, etc. Hard on older people!"
Pros: "People that helped us were personable"
Cons: "The flight was delayed 40 and then 50 minutes. No announcements were made, the screen just changed. I'm glad I went up to ask about my connecting flight to Athens; if I had waited and got on the flight, I would have missed my connection. The people at the AirCanada desk were nice, and were able to find us other seats. However, we were promised seats on the 7:30 flight, but instead were put on the 5:45 flight. We asked for the AirCanada person to call back and change our flight, but she said we would have time (at this point, 1 hour and 20 minutes before the flight left), even though I showed her that there was a lot of traffic between LGA and JFK and we probably would not make it. We had to leave LGA, find our bags and wait in a long taxi line to sit in traffic in a cab we had to pay for our of pocket, and could not make the 5:45 flight. I then had to call AirCanada and wait for 15 minutes for the lady to switch us to the 7:30 flight. In all, we also lost 2 full hours in Athens."
Pros: "I can't think of anything I'd really like an Air Canada . Even when they initially told me I needed to buy the wine and finally gave me one bottle for free, it really tasted like vinegar . I couldn't drink it ,"
Cons: "The worst part of thiis experience with Air Canada was the fact that there was no entertainment on board . They are supposedly switching to this system where you are supposed to download the Air Canada entertainment app on your phone or your tablet to be able to watch anything . Even though I supposedly had free Wi-Fi in The Athens airport, I was unable to download the app so I spent 11 hours with nothing to do on my way to Montreal. I wonder what they expect elderly or very young flyers to do . Most of these don't have tablets or smart phones . They did have some tablets for rent for $10, but not enough for everyone. Would not recall mend this airline for a transatlantic flights without checking whether the airplane has onboard entertainment first ."
Cons: "on march 13/ 2016 booked my tickets on kayak.com so end up getting it with vayama.on july 28 missed my flight for a family raison called vayama and explained the situation they said they will help me just they need to confirm with the airlines (air canada) and they will give me new tickets.no body called me back ,called air canada said: we have ticket but you need to get it from vayama.called vayama again he said sorry about that i will let everyone know and he promise me that i will get help a.s.a.p.did't hear from them left with my wife and two kids in morocco for a week end up buying new tickets from laufthansa."
Cons: "Flight out of Newark delayed so we were going to miss the connection. We were rebooked to fly via London but we lost 6 hours in Rome. Air Canada attendant at Newark said the flight was always delayed and passengers regularly needed to be rebooked. You should recommend air Canada cancels selling this itinerary or bringing the Newark flight forward to de risk any delays"
Cons: "1. They loan out iPads for entertainment which you had to pay for because the plane was an older model and there were no individual tv screens available. This should be a free service with the amount of fare I paid for the trip. 2. Also on my way to Rome, flying air canada, too, my husband and i fell asleep and missed our meals. When I asked the crew for my meals they said "it's unsafe to give it to me anymore." But that's what refrigerators are for - to store food safely for passengers. I just don't buy their reasoning. It's just an excuse not to serve passengers. Needless to say my husband and I went hungry until they served breakfast. 3. From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."
Pros: "Flight attendant's were friendly amid the circumstances."
Cons: "Our first flight was cancelled 15 minutes before scheduled take-off. upon being bumped to another flight two hours later, that flight was delayed two hours after an issue during take-off. We remained on the plane while mechanic/engineering staff rectified the problem. We booked a flight to save time on driving. We would have arrived earlier had we drove. I understand things happen, but the airline eneds to take responsibility and show some good customer service. Aside from the pilot, no apology given, no reimbursement offered. Disappinting. Air Canada is now a last-resort option for a frequent flyer like myself."
Pros: "The movie selection was relatively good."
Cons: "They changed my seat 3 times before I got on the plane (from a window seat to an aisle seat and much farther back on the plane). I didn't complain and got on the plane, only to be told for a forth time (after I had already settled in my seat) that I had to change my seat again, to a middle seat. It was by far the least comfortable seat I have sat in with very little room both in front of and next to me. Nobody should be asked to move like that, especially after choosing my seat online at least three months prior to the flight when I purchased my ticket. Food also not great."
Pros: "Nothing"
Cons: "I booked a flight for 8pm on Friday 7/29. Night of 7/28, I found out my plans changed and wanted to try and find an earlier flight. I called the help line and waited on hold for 1hour and 45min. The man I spoke with was able to move my flight to 12:50p for $200 change flight fee and $207 ticket difference. I arrive at the airport for this flight only to learn that the man last night moved my flight to the next day, Saturday 7/30. After over an hour of waiting and pleading, the check in attendant was able to get me back on my original flight and return the monies I paid for the seat change. However I had to wait at the airport for 8 hours until my flight, after wasting 2 hours on the phone and another hour at the check-in desk... 11hours total. THEN, they cancelled my 1:30pm return flight and could only get me on an 8pm flight, so another 8 hrs of waiting around. Customer service was terrible throughout. Will never fly this airline again"
Pros: "I think a little more leg room compare to some economy flights."
Cons: "I was very unhappy that I could not sit with my husband both ways when we booked the flight together. And we got middle seats which we hate and requested aisle seats. We were also initially placed extremely far away and I was able to change seats to at least being closer, but not together. There was a couple that was throwing a fit that they weren't sitting together in my husband's aisle. The water they provided came from a pitcher and not a bottle and it tasted nasty. I did ask for hot tea on one of the flights and was told they had nothing hot. My tray table was dirty. Sticky stuff on the buckle of the seatbelt. Used plastic cup by my seat when boarding."
Cons: "When boarding the plane, they called the zones too quickly. Then there was an Air Canada representative giving bad directions to the passengers as to where to get in line. Then she got annoyed and was disrespectful to the passengers as they were trying to get in line. She needed to give better directions or change the way they called the zones. Air Canada knew the flight to Montreal was delayed when we left London. They changed our reservation to Toronto to a flight that we still couldn't connect with because of timing. It would have been easier if they were more realistic with the timing of the flight and booked us on a later flight to Toronto."
Pros: "The in-flight entertainment was satisfactory."
Cons: "-They wanted to check my bag at the gate, so I let them, and they lost it, for two and a half days, all the while being rather smug to me about it, saying things like "what do you want me to do about it." -On a 6 hour international flight starting at 9:45AM and landing at 6PM they did not offer us even a pretzel or peanut. This flight definitely spans lunch hours, but they insist you pay for even the smallest snack. -Customer service has been repeatedly short with me (I have had other incidents with lost luggage). They act like whatever happened could not have been avoided, and that you should know your place as a traveller. The idea of the customer being right is totally lost on them. CONCLUSION: they simply don't care. This airline was a monopoly for years, and it shows in their daily operations. They are ineffective, and entitled, and I will go far out of my way not to deal with them again."
Pros: "The fact that there is a way to have on board entertainment but this was clitchy. Hot snack was welcome. Pillows and blankets. Direct flight from Casa."
Cons: "Rude and filthy airline hostess. Having greasy hair and being rude is totally unprofessional. Requesting that a sleeping passenger bring their chair to upright position so that the passenger behind can have a snack? It doesn't make sense.This flight was not full at all and we were strongly urged to check our carry-on due to this. Well they didn't apparently see the fragile sticker as our latern and ceramics were damaged and the bag came out on the main conveyor. Also the door wouldn't open for baggage upon arrival so we were delayed an hour?"
Pros: "The customer service folks at Air Canada. They worked very hard to get us on the second flight. Running through the airport with us, pleading with TSA to move along, trying to talk sense to some guy who eventually allowed people to get off a flight, but wouldn't let us on. I guess its easy to make those decisions when he makes the call from some office via a phone and doesn't have to face customers. All other Air Canada employees we worked with were exceptional!!! Kudos to them."
Cons: "Our flight was delayed 3 hrs from London. Once in Montreal the systems that Air Canada uses to correct the situation are horrible. There was no way we would be able to catch our rescheduled flight in the time it takes to deboard, go through customs, get bags, recheck bags, go through security. We didn't. We missed the next flight too despite the heroic efforts by the staff (excpetion - TSA security. They moved very very slow to the point that they seemed passive aggressive to our situation). This is the second time it has happened. I probably won't fly Air Canada again, if possible."
Cons: "My flight to Montreal never happened. After the delay in Cleveland, I got contradictory information about wether my connection was late or on time. I ran and got to the gate for the montreal flight while they were doing their last call. At first they told me I was going to be able to get on the flight, then they said I was not on the flight, and they turned me down ... I found out later that while flying to Toronto, Air Canada had changed my flight because they estimated I was not going to make my connection!!! I had to wait in line for 2 hours to get rebooked, and after waiting, the person who was rebooking my flight decided to take on another person and made me wait even longer. I was sent to Frankfurt instead of Montreal!"
Pros: "The idea of READ BOOKS via the in-plane entertainment system. Very limited book choices so not of interest, and often interrupted as the system kept dropping. Great opportunity though to expand Vs boring and mindless TV shows and low rated straight to video view movies."
Cons: "Delayed, food (best not to touch), seat PC power charge plugs didn't work, was NOT allowed to use wireless PC mouse !!! (1st ever in 20 years of off-line PC use to work on planes), the seats were old and smelled, the in-plane access to movies plug-in didn't work, the TV shows kept disconnecting, crew had no idea how to correct, Montreal airport was dirty and poorly maintained, the one restaurant with service had the worst food I ever ate with promised internet access and PC / Phone charging facilities NOT working. Amazing stuff !!. So awful it now seems funny !...Almost missed my days in and out Sanaa Airport in Yemen with Yemen Air !!!"
Cons: "My flight with Air Canada from Barcelona to the final destination of Atl was an awful experience. Our flight was delayed for no apparent reason causing my friend and I to miss our connecting flight. The Air Canada crew did re-book our connecting flight, however there was so much confusion on whether or not we had to go through customs since we landed in Montreal and our new flight was with Delta not Air Canada, that we ended up rushing through lines after lines of customs in the Montreal airport only to learn we could have avoided it all. On top of that, we were told multiple things about our baggage. To be safe we tried to go through customs and pick up our bags to be rechecked, but our bags weren't there. When we asked they said they had been put on our Delta flight, however in actuality they were stored in a closest. Needless to say, our bags did not travel with us and my friend and I had to spend hours at the Atl airport trying to locate our bags and arrange to have them flown to Atl and delivered to us. The flight itself was okay but their in flight entertainment options were awful. You either have to download the Air Canada app (which wouldnt download) or rent an Ipad for $10. The food wasn't great either. The crew members were nice but a little impatient and the bathrooms were gross. Overall, I won't fly Air Canada again."
Pros: "The airline personnel in Montreal was accommodating when several of us missed our connecting flights, automatically providing a hotel room and food vouchers for each of us."
Cons: "We were delayed an hour because of a miscommunication with the refueling truck in Montreal before the flight came to Bradley. Then, we sat almost another hour on the tarmac at Bradley Airport because the flight plan was not approved. This caused me and several travelers (out of a small flight of approx. 20 people) to miss our connections in Montreal. Miscommunication seems to be normal for AirCanada, at least in Montreal (almost missed my connection on the way home, too). I will not fly again with this airline in the foreseeable future."
Cons: "Very very bad customer service. I was flying to Rome from NYC on Friday night and my flight was cancelled. I was just notified by a text saying that there was a change in my flight. After calling customer service, I was forced to take the afternoon flight on Friday as I had to be in Rome for a wedding on Saturday. Even if I was rushed to the airport (my call with the customer service took place at 12.00 and the flight was after 2.30 hours...) and cancelled all my appointments and had to take special permission to leave from work, I was never offered any upgrades or refunds while at the same time the attitude of the rep was take the change or leave it. At the airport, I called again the customer service to understand better the cancellation policy based on their website and their response was to apply on the website and maybe I would get a little bit of money and they don't offer upgrades for these kind of situations. They indicated that it is up to gate manager to decide for upgrades, which when I tried this approach I was notified that the customer service should have flag me appropriately....I don't really care about the refund or the upgrade as at the end I was able to reach my destination on time; however, it was extremely disappointing to see a whole organization that does not take into consideration their customers time and ignore any descent customer service to them. Simply, never again."
Cons: "The wait for security into the terminal in Toronto was absolutely ridiculous. And then I realized they only had 2 doors out of the 5 open???? For over an hour and a half? I could have missed my flight had I not found someone who let me get in line with them. 20 people DID miss the flight. Absolutely ridiculous. When we asked security if we could be expedited they said we had to take it up with Air Canada. So here I am taking it up with you. And then when we finally DID get to Montreal, we were taken to the international terminal. How does that happen??? This delayed me even more, causing me and the entire plane to wait while they figured out what to do with us. Because of these mistakes and delays, I missed the final bus that would have taken me to my final destination. I had to spend 175 dollars on a hotel because I was stranded. I am a student. This is no small fee to pay. I would like to demand that I get at least that amount in reimbursement for this HUGE mistake."
Pros: "Flight crew was friendly."
Cons: "Horrible smelly crampy cloth seats, awful food, they don't offer complementary wine and beer for international flights like other carriers, no tvs in the headrest. The flight crew works slower then I have ever observed in my over 200 flights. Took them 1hr 40min to serve what they called "dinner", Delta and others knocks it out in 30!!! And don't get thirsty, You'll die of dehydration before you get a drop of water. They treat ice like its gold. 2 cubes for each drink. If u ask for more u get one more cube. Lol. It was just a horrible experience! I will never fly Air Canada again."
Cons: "The fact that because I was late for my flight, my reservation was cancelled. I was not given the opportunity to change my flight at all, I just lost out on the return portion of my travel. I would have been willing to pay a fee to change my return, but not given the opportunity. Had I booked directly with the airline, they would have had no problem making a change. Buyer beware!!! If you don't book directly with an airline, you may suffer the same fate as me! This was an almost $1,300 dollar learning experience. Do not use third party online booking agents! You do not have the same protections as dealing with the airlines directly."
Pros: "I liked the cleanliness of the plane and how the crew were kind and helpful. I liked that it was a direct flight, but I had to pay around $150 more than other flights available because this one worked best for me for my timeline of travelling."
Cons: "I did not like how the lights were kept on for the entire red eye flight. I flew to China last year on a different airline and the plane was kept dark once we took off so people could sleep. I would have preferred if the crew also only gave drinks at the beginning of the flight after take-off and the end before we landed, rather than in the middle of the flight, interrupting people's sleeps. The flight was more expensive than many I saw available and wasn't worth it other than the fact it was a direct flight."
Pros: "Worst service I've ever had"
Cons: "The flight for Montreal was half empty and than there was a flight to Toronto Hallf empty as well, and the flight Toronto to Montreal was half empty...by coincidence our flight Halifax-Montreal on Sunday at 19:15 was cancelled due to technical issues. However it was obvious that AirCanada didn't care about the passenger time or valued it...instead of flying 3 empty flights they cancelled our flight and maximize capacity on the other planes...not happy we didn't get any voucher and we wasted 4 hours of our time and didn't have dinner until 1 am"
Pros: "The flight left on time, and arrived on time."
Cons: "While seating in the seats I booked months in advance, my partner and I were presumptively requested to change seats to accommodate a 5 year old and their parent. What frustrated me was the negligence displayed by the flight attendants who didn't ask if my partner and I were traveling together to accommodate a passenger who clearly booked at the gate. Although it was not ideal for the attendants, flight attendants should always as if folks are traveling together "before" assuming a passenger is okay with relocating from their loved ones. It display respects for everyone flying."
Pros: "Entertainment selection was excellent and the liquor selection exceeded expectation. Very smooth flight."
Cons: "Didn't give us US customs forms, had to ask, only got one, had to ask again, and then rushed to fill them out and THEN customs threw them out and we had to do everything on the computer. I would think that the crew would be familiar with this process at their home airport and not waste our time. Also, no one could tell us if we would have to go through security again and if we could buy any liquids in Paris duty free to bring home due to the liquid rule and going through security. Just a wildly uninformed airline (asked our crew and other AC officials) they couldn't answer a few simple questions."
Pros: "Left on time, arrived on time."
Cons: "Nothing"
Cons: "Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!"
Cons: "I ran to the gate from my previous flight, but it turned out this flight had been delayed. The flight boards and United app didn't show that though."
Cons: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
Pros: "Getting home."
Cons: "It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor"
Pros: "Crew did the best they could."
Cons: "Flight was repeatedly delayed and until it became impossible to make my connection. Everything is rebooked and I haven’t left yet."
Pros: "seats were comfortable"
Pros: "There is nothing to like about Air Canada's Rouge service. Their sardine seat layouts are amongst the worst in the industry."
Cons: "1. Seat comfort. 2. On-time departure. 3. Boarding Procedures. 4. Pre-boarding announcements."
Pros: "nothing"
Cons: "A direct flight from california to chicago turned out to be a flight with a fuel stop in Denver which was then an hour and a half delayed, missing my connection! How the hell does that happen?"
Pros: "Crew was great. Food was ok. Seats were nice"
Cons: "It was good. I’m satisfied"
Pros: "Nice flight!"
Cons: "Huge line to take off at Newark Airport"
Pros: "Clean plane, comfy seats and friendly staff"
Cons: "All was good. Didn’t have any problems."
Pros: "Flight on time"
Cons: "Travel plans will be impacted due to lost luggage"
Pros: "Very pleasant attentive crew and ground staff. An aborted takeoff on tarmac meant a return to the departure gate and the plane taken to maintenance. The ground staff were superb in dealing with a full plane load of passengers many of whom had onward connections. This meant we had to stay overnight and fly first thing the next morning. Full marks to United for dealing with a potentially dangerous situation and then assisting everyone back in the terminal."
Pros: "Very smooth flight - not crowded - checkin was perfect!"
Cons: "No complaints"
Pros: "the comped hotel"
Cons: "Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport."
Cons: "Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe"
Pros: "I am only 5'4" but the seat in front of me was broken. I had NO leg room. If you are going to squeeze your passengers in like sardines, the very least that you could do is make sure what little room you have left us isn't compromised by faulty equipment."
Pros: "1 hour late"
Pros: "Nice attendant, food OK, no delay."
Cons: "Internet costs"
Pros: "I was sold a ticket on an oversold flight without disclosure."
Pros: "View"
Cons: "Over an hour delay"
Pros: "Not much. We did arrive alive, which is the best part of it."
Cons: "First flight of the day took off late because of a mechanical issue. Couldn't they fix it during the night?"
Pros: "I had the worst experience."
Cons: "My flight was cancelled in Munich and I was rerouted to Rome, Italy. In Italy they didn't find my ticket and I was made to wait an extra 4 hours. My carry-on bag was taken in London, as there was not enough room on the fight to Munich, but then when I finally got to Cairo, one day after I was supposed to arrive, both bags were lost and I stayed one week without anything. I missed an entire day of my vacation because of the cancellation and confusion in Rome. I am a Gold Star Alliance member and this was the WORST flight in I have ever taken in my LIFE!"
Pros: "Good smooth flight. Nice crew."
Cons: "It's all about spending extra money. Not enough leg room for tall people unless you spend an extra 40-70 or whatever it was. Need to spend extra money for any food you want, was only offered a small bag of pretzels. Need to waste money to watch any tv or movies, so no free entertainment."
Pros: "A competent cross country flight."
Cons: "Very cramped. Having 2 aisles did help."
Pros: "Great experience."
Cons: "Took some time to get claim luggage."
Pros: "Great plane! Big, quiet, fast, comfy"
Pros: "Put us up in the hilton."
Cons: "Told us to run across the airport just to get there and they already shut the doors 20 minutes before the scheduled departure. had to miss another day of work..."
Pros: "Flight down was without delay and comfortable"
Cons: "Flight back was delayed due to a comedy of errors with Bahama over uploading potable water."
Cons: "More legroom is needed."
Cons: "Why charge people for entertainment and snacks put it in the cost of flight , many people onboard complained about this it's 2017 how united could compete with virgin JetBlue southwest baffles me. I surely will not fly united ever again"
Pros: "Nothing"
Cons: "No help from United airlines when landing there for connecting flight. Asked 2 people how to get from terminal c to terminal a and no offered much help. We did ask a pilot and he suggest s the air train which was a horrible idea. We had to re enter and go through security again. We almost missed the flight thank goodness the plane was late so we barely made it as they were closing the doors. It was a horrible experience. The worst by far"
Pros: "Everything"
Cons: "Time on planes"
Pros: "The airport employees and the flight itself were fine. We had one gentleman who came over joked with us a bit while still helping us. The flight also seemed smooth."
Cons: "The boarding seemed extra slow and then we arrived at our seats and the drunk idiot who was removed from the flight causing the ridiculous delay was in them. Our friends took unused seats and we used theirs. I told him to calm down and his friends did repeatedly as well. By the time we left the airport we were 2 hours behind."
Pros: "Got there early!"
Cons: "My flight was delayed by an hour and a half. That's the amount of time I could have spent to drive home to Milwaukee. I stuck around because there was no indication of a flight cancellation. I would rather hop on a 15-30min flight than go through the hassle of renting a car. BUT the flight did get canceled, the next flight was completely booked and the next flight out after that was at NIGHT. I arrived in Chicago in the morning. The gate agent told us all to head to United customer service. There I received RUDE, poor excuse of a "service" only to be told they don't give refunds at the counter as we were told by the gate agent. So do that on your own time. THEN I had to buy my bus ticket and spend 1.5-2hrs on top of already waiting 1.5hrs for the flight that got canceled. HORRIBLE. Will never fly United again. Did i mention upon my arrival home I found out American was WIDE open seat wise to chicago?? And no one checked for me!"
Pros: "The newer plane with good leg room and the flight attendants were great."
Cons: "Small overhead bins. Had to check my carry-on"
Cons: "Seating next to the bathrooms is gross"
Cons: "Flight delay"
Cons: "It was a 3 hr. flight. They gave us no food, just a small bag a snack mix. I asked for tomato juice to drink and I asked if I could keep the can and the flight attendant said NO, because someone else may want tomato juice. UNITED is out on my list of airlines,"
Pros: "Everything about this flight was satisfactory."
Cons: "Having to pay a baggage fee for the one bag I checked; lack of seat/leg room."
Pros: "I was given TSA precheck which was great."
Cons: "I didn't get the seat I selected, rather the very last row next to the toilet. not the fault of United but hit terrible turbulence."
Pros: "Snack delicious"
Pros: "They were always very attentive to let you know about gate changes or seat changes. Which to me personally is very important. I have had very bad experiences with other airlines in the past because they did not communicate properly their gate change and I missed my flight and missed events I was flying for. Excellent job to United for communicating gate changes very well! They did not break any of my luggage and the seats were fairly comfortable. The employees were also very attentive and willing to answer any questions."
Cons: "It was a bit confusing gate wise. I did have to ask an employee what was going on but they cleared up the confusion pretty quick. I flew on a jet verses a regular plane, and it was very loud. I had my movie turned up all the way with headphones and I still could barely hear it. It wasn't the fact that I couldn't hear my movie but in general it just hurt my ears. I was sitting towards the back of the jet though so I'm assuming if I was closer to the front it wouldn't have been as bad? Overall it was still a great experience"
Pros: "Nothing"
Cons: "My flight was cancelled they never told me , and after I explained to them I bought this ticket two hours ago because my grandmother and uncle were dying and I needed to get there, they lied to me told me I would be on a different flight and still get there at the same time. Well my flight was not the same time it was three hours different and if I made it there like they promised the first time I would have been able to kiss my grandma one last time. She died a hour before I got there. And now I'm fighting with them for a refund."
Pros: "Nothing"
Cons: "The flight was delayed more times than I can count & cancelled around midnight. AWFUL!"
Pros: "all"
Cons: "Man in front of me smelled so every time he moved the odor came back to me and since I was stuck in the last row it had no where else to go!"
Cons: "The plane was tiny and the seats were tiny. Could not carry on a bag and it took a long time to get the bag back from having been gate checked."
COVID-19 information

Safety measures for airlines flying from Nassau to Montreal

Airlines flying from Nassau to Montreal have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Nassau to Montreal

Mandatory masks

Masks required on board, masks provided on flights from Nassau to Montreal

Social distancing seating

Middle seats unavailable to book on flights from Nassau to Montreal

Pre-flight testing

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Flexible cancellations

Waiving of change fees. Search flexible flights from Nassau to Montreal

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Nassau - Montreal Flights

Departure:

Nassau (NAS)The Bahamas

Destination:

Montreal (YUL)Canada

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Montreal - Nassau

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