Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.
Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.
They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .
They charge me for luggage which is was included on the ticket
Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
Food could have been better especially the breakfast. Overall it was a good flight
No bording was given for next trip on same carrier, food was very moderate.
Lost luggage, 2 bags were badly damaged and one of the bags came open.
A couple of minor delays in boarding but very professional and efficient staff.
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
The late departure Of two hours waitresses, immature, and gossiping
It was upsetting that the flights were canceled but that was due to weather. I did not receive any vouchers for food or a hotel stay when I was forced to spend the night in Montreal. I was also upset when my seat was changed many times.. The plane seemed old with a non-functioning screen and loose side pockets.. All in all in need of updating. On the positive side, the staff in areas was friendly and helpful.
The flight got canceled multiple times and we had to drive their to reach midnight for our next morning interview. Poor and unriable experience. Now have to ask for a refund since we didn't need their rescheduled flight three days later.
Air Canada domestic flight is so so and is not conformable at all. Air Cañada international flight is Ok. The crew of international flight is more experienced and the plane is a bit better.
I love flying with AC. I love that they have power outlet and free messaging wifi for aeroplan members.
Nice small trip, No food included in ticket, but beverages were for free.
Crew members were very polite and prompt in service. Cooling was very comfortable for a long journey but it's seats were stiff which are uncomfortable for a long travel
All of our flights got delayed. Fll-Montreal delayed due to technical issues. We got transferred to a Fll-Toronto flight, in Toronto flight got delayed 5 hours causing us to miss our connection to Amman. We are now arriving to Amman 24hours later
I never booked this flight. Someone else did as fraud
In flight wifi that I paid for was very slow and at times didn't work at all.
We were helped whenever needed and had a pleasant flight.
Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...
bad seats, meager food quantity. bread not fresh. Hollywood films lack entertainment.
Great flight. Left on time, not very crowded. Quiet and the right temperature.
Boarding is as always an issue. Slow and long boarding time.
I paid a lot of money for seat selection and was miserable for flight duration
Le personnel attentionné et trilingue, la tranquillité du vol. Aucun aspect négatif
Everything was fine except that the ground personnel in Toronto wasn't able to operate the jet bridge, so that everybody was stuck in the plane after landing for 40 min, so I missed my connection.
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.