Find cheap flights from North Carolina to British Columbia

Cons: "I love Alaska"

Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."

Cons: "Sold out of all meals, only snacks left, before reaching my row."

Pros: "Seat didn’t stay in reclined position and didn’t recline all the way. No foot rest. Ridiculous for first class. Delayed flight. Almost no food. Bizarre entertainment system. They couldn’t find my frequent flier number to add it to my trip."
Cons: "See above"

Pros: "Crew were are polite and had warm hospitality."

Cons: "For an hour long flight, it seemed like enough time to serve more than just 4 choices; 1 beer, 1 wine, juice or water. I’ve been on flights that were 45 minutes and served an entire meal. Of course, what they do is still great and I am very grateful."

Pros: "The food was quite decent."
Cons: "Gogo wifi kept dropping intermittently. The aircraft looked really old too."

Pros: "The crew was very attentive, breakfast was wonderful, and the seats were very comfortable!"
Cons: "I have no complaints!"

Pros: "Great crew"
Cons: "Snacks"

Cons: "Bad pilot"

Pros: "Friendly crew. Plenty to watch on screen. Flight on time. Baggage at carousel very fast. Air temperature in cabin good. Often I freeze on other airlines."
Cons: "Should be choice of free snacks. Not just 2 cookies. No music to listen to. Besides handicapped and babies, boarding should be back of the plane to the front. So much more efficient!! Bathroom needs an air freshener."

Cons: "No drink service - not even water."

Cons: "Plastic water bottle! Not eco friendly?"

Cons: "Screens on the seat backs."

Cons: "Delayed and ruined a lot of time plans"

Pros: "Arrived on time and in one piece"

Cons: "none"

Pros: "The flight was very empty and my entire group got there Ian row."

Pros: "Great crew, very friendly and helpful. Enjoyed a flight that was short and sweet."
Cons: "Small cabin, little rougher ride, and small meal choices but understandable with cut backs."

Pros: "Always like Alaska flights"

Cons: "2+h delay"

Pros: "We were never given the seats next to each other that we booked"
Cons: "My daughter is too young to sit alone and we booked the reservation at the same time one booking"

Pros: "Nothing. Zero. You treated me so poorly. I will never use you again. Absolutely the worst experience of my life."
Cons: "Customer service. Customer service. Custoner service."

Pros: "Comfort of premium seats. Free drinks and snacks."
Cons: "A little too cold. But I've learned flight are usually cold and went prepared."

Pros: "Cheap air fares"
Cons: "Could not use airline websites to select seats due to using a third party agent like kayak. Had to call both Alaska Air and Air Canada before I could secure seats."

Pros: "Attentive, friendly staff and crew."
Cons: "0"

Pros: "Got there safely and on time. The staff was friendly."
Cons: "I'm tired of being crammed into small and uncomfortable seats. It seems comfort is only for people who can afford it. Headrests were non-existent. I'm not extraordinarily tall but the seat stopped just above my neck and felt like a hard, sharp surface rather than something soft and padded. And, of course, there's not enough leg room. Especially once the person in front of you leans back. I don't mean to sound petty but it felt like the airline was more worried about maximizing profits at the expense of their guest's comfort."

Pros: "The crew was very kind and friendly"
Cons: "They ran out of the food I wanted"

Pros: "Everything"
Cons: "Care taker"

Pros: "In Denver, the boarding process was well organized and directed by clear announcements and boarding lanes."
Cons: "In Seattle, the boarding process was chaotic and mismanaged. The ground staff gave confusing and ambiguous instructions that resulted in everyone forming a large, disorganized throng in front of the gate agent. It was as if they said "everyone get on the plane immediately, and we are only taking the first 30 people"."

Pros: "In-flight entertainment options. Grew was pleasant and helpful. There was leg room!"

Pros: "Reasonable fare. Everything was on schedule. Alaska check-in and in-flight staff were great."
Cons: "Nothing I can think of for now."

Pros: "Plane was on time. Boarded quickly. Price was great nonstop from San Diego."
Cons: "No docking plugs for charging ANYTHING?? Very Old plane with zero amenities."

Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"

Pros: "The crew was excellent"

Pros: "The plane felt new and was comfy. Crew was nice and the flight was overal pleasant"
Cons: "They gathered passengers before the gate to check for passports. Thought that was a strange way to do that. Once in the plane not even a snack or a beverage was offered and I was sitting in first class. No entertainment either."

Pros: "On time..."
Cons: "No service, no snacks!"

Pros: "On-time, no unpleasant surprises."

Pros: "On time, friendly staff, clean plane"
Cons: "Slow drink service"

Pros: "Fine,same as the earlier flight..."
Cons: "Again, the size of the plane, interior."

Pros: "Plane was comfortable and boarding was very efficient."
Cons: "The staff at my connection in Seattle were not the friendliest."

Pros: "Fast and easy boarding even with a really busy holiday weekend. Clear communication with crew and staff who make sure to make things as easy as possible really made a potentially chaotic boarding really great! The type of plane is noisy, but I was still able to hear the flight attendants and they were patient with the passengers."
Cons: "I can't eat dairy so having a cheesy cracker snack is a bummer, but I my seat mates on both flights were really excited about them (I said they could take my crackers and they said their kids would be really happy) so I figure it's fine!"

Cons: "Food was practically nonexistent. Seat was extremely crammed for some one with medium height and build. Window seat was so hot I could feel the heat radiation from the flimsy window shade that couldn't even cover the window completely. I had to put up my jacket as insulation."

Pros: "Liked flight and attendants, as well as leg room."
Cons: "Last two Alaska Flights were over an hour late."

Pros: "the staff offered drinks twice"
Cons: "very discomfort trip, the flight was bumping all the time. Plus, it was late for nearly an hour"

Pros: "Nothing"
Cons: "Holding a plane for 20 minutes for flight attendants to show up. The flight was only 1.5 hours, we didn't really need flight attendants. On top of that, flight attendant Angel was pretty rude, told another flight attendant that she should make people wait when trying to get back to their seat and the drink cart is in the aisle. Ended up paying for in flight wifi to tell them my flight was late. Overal this was an awful flight."

Cons: "The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we'd receive a discount on future travel because the airline deemed the delay "preventable." We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I'm on crutches at the moment, so this meant more time on my feet manoeuvring around "elite status members" than I would have liked."

Pros: "Easy flight. No issues."
Cons: "No issues to report."

Cons: "I booked the flight which goes from PDX to Vancouver and Vancouver to ICN. I was going to take the Alaska Airline to go to Vancouver, but I couldn't board the flight because I didn't have a visa for Cannada. You should notice me if I need the visa or not when I booked this flight. Because of this, I should change the flight which took extra charge. Moreover, I lost my baggage between this situation."

Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."

Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."

Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."

Cons: "No delay"

Pros: "Never made the connecting flight."

Pros: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Cons: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."

Pros: "The crew was great and also the snacks."

Pros: "Quick Boarding Awesome staff"

Cons: "We were late getting into ATL."

Cons: "Plane too small to have any on board entertainment"

Pros: "Great service!"
Cons: "N/A"

Cons: "Leg room"

Pros: "It was on time"
Cons: "Plane too cold."

Pros: "Quick boarding, great seats and everything went on schedule."

Pros: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."

Pros: "The fact that I was so relaxed."
Cons: "The food"

Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"

Pros: "Nicest staff"
Cons: "Nothing at all"

Pros: "The seat was comfy foe the whole 20 min flight"
Cons: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"

Pros: "I was rerouted."
Cons: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."

Pros: "in Charlotte"
Cons: "delay on flight"

Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."

Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"

Pros: "Leo was friendly and helpful, a wonderful presence on the flight."

Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"

Cons: "Multiple delays in Atlanta"

Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."

Pros: "All that one would want."

Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"

Cons: "Nothing"

Pros: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Cons: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."

Pros: "Comfortable seats and incredible kind staff"
Cons: "No food, drinks, or entertainment. But it was an extremely short flight."

Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."

Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"

Pros: "The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort."
Cons: "I didn't t like the overall design of the plane - it was small."

Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "nothing."

Pros: "Nothing."
Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London."

Pros: "Having status. Always on time. They run their schedules like European trains."

Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."

Pros: "The crew kept it together even though the situation was stacked against them."
Cons: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."

Pros: "Booked as Delta but flew WestJet. Crew was amazing!"
Cons: "Only minimal snacks available due to shorter flight."

Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"

Pros: "suppose to be Delta but operated by West Jet"

Cons: "lost mom's glasses"

Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."

Pros: "great boarding crew for an early morning flight."

Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"

Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."

Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"

Pros: "Staff all was good."

Pros: "boarding"
Cons: "transit"

Pros: "The crew was very nice"
Cons: "Seats are uncomfortable and there’s no tv for entertainment."

Pros: "Did not expect anything but it was actually good and pleasant."

Cons: "Flight was delayed 6 hours"

Pros: "Super friendly staff, on-time flight, good entertainment options; very satisfied"

Cons: "the 3 hr security line up"

Pros: "the westjet app is great. however the flight home did not have it.."
Cons: "on our westjet to Puerto Vallarta the air conditioning vent above my brother's seat dripped all over him. on the trip back the screen on the back of the seat in front of my other brother didn't work so we had to share. not terrible, but a little annoying considering the amount we pay for tickets."

Pros: "On time, arrived even half an hour early on the way back. Staff in flight and checking in at YVR amazing. Overall, good spacing for knees between rows, staff awesome, flight on time sharp... great experience so far!"
Cons: "Staff at checking in kiosk at LAS wasn't so friendly."

Pros: "Overall everything"

Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."

Pros: "Friendly crew"
Cons: "Terrible food options. Sandwiches and croissants vastly overpriced: $8 for a croissant ($1) with a slice of cheese (25cents) and ham (50 cents) is ridiculous. Flight delayed on the ground for 1 1/2 hours."

Pros: "Westjet staff are consistently *way* friendlier than Air Canada"
Cons: "-Inbound flight arrived late, our flight departed even later. Not the staff's fault that two separate parties had ID/security issues, but I've seen staff at other airports walk along the line and review ID before boarding starts and it prevents those issues from delaying the flight. -Short flight = crappy snacks. Nacho sticks or dry coffee cookies, both pretty unpalatable."

Pros: "Pleasant flight food and entertainment no used crew helpful and courteous comfort ... seats too close as always but plenty of bin space due to them asking people to check carry on luggage for free ...great idea"

Pros: "friendly staff quick flight quick boarding"
Cons: "no vegan options on the plain no tv screens"

Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"

Pros: "Kayak is cool. Westjet is meh."
Cons: "Both departure and return flights delayed by over an hour. All I hear is the same reason over and over again. Figure it out."

Pros: "Staff"

Pros: "Direct flight from my hometown of Palm Springs Ca to Vancouver Canada"
Cons: "Left late and I arrived 35 min late had to go through customs and didn't make it from international to domestic. Rebooked a flight 3 hours later for $75."

Pros: "Crew was excellent especially Taylor"

Cons: "This flight is always late to leave and always gate changes. Maybe the time should be permanently changed. I have caught this flight 3 times and each time the same issue"

Pros: "Soft voice of flight attendants with such an early flight."
Cons: "Paying for food. Paying for luggage. Movies in a loop, not on demand. Missed beginnings of all movies I watched."

Pros: "More leg space than I was used to and pretty spacious bathrooms (I'm 6'5")"
Cons: "The purchased Wi-Fi went down immediately and didn't come back up until 8 hours into the 10 hour flight."

Pros: "The flight was great. Especially because the WestJet agents named Kelsea and Sarah who were a pleasure to deal with. They successfully accommodated my request to sit with my new wife! Thank you so much!!"

Pros: "The staff were very kind while still being efficient. It was a pleasant and smooth flight."

Pros: "Nothing"
Cons: "Nothing"

Pros: "It was fast, friendly and over all made me impressed."

Pros: "Smooth, cost effective and friendly staff."

Cons: "The seats are appropriately spaced but still too narrow for anyone with shoulders. Friendly and helpful flight staff."

Pros: "Flight was on time"
Cons: "Not so much entertainment like music or movies to watch. Why do you need to download the west jet apps just to get something to watch doesn't make any sense..."

Pros: "We arrived safely and on time"
Cons: "No entertainment unless you paid for wifi, but with a less than two hour flight the price was rediculous. There was no food or drink, other than water or coffee, unless you wanted to pay almost $2 for a mini can of pop."

Pros: "Everything was shipshape and organized. Every crew membe r we talked with seemed knowledgeable and friendly. Good value."

Pros: "Polite crew"

Cons: "Hour+ delay"

Cons: "You had to have a computer / cell phone to see the movies. In their next fleet of aircraft Westjet should go back to big screens or back of seat screens and have the computer option there as well."

Pros: "The lead crew member was extremely positive and apologetic and at the same time he was very entertaining whenever usually-boring announcements were made to the passengers."
Cons: "It sucks that the crew had to deal with so many angry passengers after we were stuck on the tarmac for 2 hours and in the gate for 1 hour, with a total delay of 3 hours, causing many other passengers to miss their connections. That said, the crew did their best to remain positive and accommodating."

Cons: "6 hours delay"

Cons: "We had a connecting flight through Toronto to Vancouver. First the flight was deleted from Charlotte resulting in a missed connection. In Toronto the WestJet agent directed us back to the Departure counter which required us to go back through security. There was three gate changes and the flight to Vancouver was late. Our transit to the hotel was closed resulting in an extra expense with taxi fares. Not a good experience overall."

Pros: "The flight was pretty good specially during landing"

Pros: "Check-in agent in Kelowna was nice as were gate agents. The seats were fine even though we were in the back of the small plane. Flying in and out of Kelowna brought back memories of flights long ago: no jet ways and prop planes. It was nice they had a ramp rather than stairs."
Cons: "Short flight so only water to drink and pretzels or cookies if desired."

Pros: "On time, smooth and amazing views of snow capped mountains."

Pros: "Great service! Crew was very friendly and happy. Flight was online and landed early"
Cons: "No screen on the back of the chairs"

Cons: "Was too hot"

Cons: "we didnt have an eta number to check in our flight on time. The front desk staff iwas so nice and helpful to rebook a later flight for us without having us to pay extra."

Pros: "When I missed my flight by 5 minutes due to AA failure at the gate. The woman at the westjet gate was super friendly and kind to me. She gave me a good seat and meal vouchers to get me through the night. Unlike AA who could not care less."
Cons: "I missed my flight but that not your fault."

Pros: "Crew did their best."
Cons: "Lost time on a short holiday by the delay and by the lost luggage. Shopping took time and cost me money."

Pros: "Got me to Vancouver on time"
Cons: "Economy seating really sucks"

Cons: "Had to follow behind other planes to get our turn to take off. I almost threw up because of the smell of exhaust. And it was a very wobbly take off."

Pros: "Good leg rooms, compared with the airlines, good services."
Cons: "Wifi was down on the way back to Vancouver. It is a first with WestJet for me. But overall was ok."

Pros: "Staff"
Cons: "Food options"

Pros: "staff was nice, plane clean"
Cons: "cheap airlines! They do not feed you on an international flight! You have to buy your seat ahead of time, or get assigned. You have to pay for all your luggage. They do not even give one bag on international flight. You can down load an app for entertainment, or rent their ipads. Many of us said, worst customer care ever, and never again"

Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."

Pros: "Flight was on time right on schedule."
Cons: "Checking in to front desk was really slow. Need more personal to speed the process. Thanks"

Pros: "Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats"
Cons: "To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide"

Pros: "Punctual departure. Efficient process."
Cons: "It was fine, really."

Cons: "While I completely understand the visa policy the flight attendants should be more educated in regards of the visa, and ESTA required to enter the US. As a Canadian I am not required an ESTA to enter the US at any time and I had to politly argue with the airline employe at check-in over that mater."

Pros: "Sitting in the forward part of the cabin was better."

Cons: "Entertainment selection was mediocre."

Cons: "Flight delayed. They were moving us from door to door. My connecting flight was delayed too. The flight was supposed to leave at 1am when ended up leaving and hour past that plus a lot of children were traveling in that flight and I don’t think it was okay to be moving all these families around from door to door. It was 2am this children needed to be sleeping on Thebes plane that was supposed to leave at 1am. Really disappointed."

Pros: "Customer service was excellent both at the airport and the fight crew. Everybody was really kind and helpful. I would the seats comfortable. I will certainly use Aeromexico again."
Cons: "The plane had a technical problem with the entertainment system. We were told they would reset and restore in 25 min. The system was never restored but we were not informed until we arrived in London. Technical problems are understandable but better communication with passengers should be a priority."

Cons: "missing luggage for 2 days now. not Good!!!"

Pros: "The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM.."
Cons: "The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off"

Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."

Pros: "Punctuality."
Cons: "No option for movies or chance to charge the cell in the plane."

Pros: "They provde fod and dinks"
Cons: "Baggage fees"

Pros: "it was smooth and I slept"
Cons: "Boarding was a little congestee"

Pros: "GOOD SERVICE"

Pros: "Free tv"

Pros: "COmfortable seats and great staff. Food was the most bland that I have experience on Aeromexico but they all can't be home runs."
Cons: "Entertainment system had malfunction and was down for half the flight. Leaving me halfway through a film (pet peeve)."

Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"

Pros: "Well organized"
Cons: "People in the airline need to be a bit more frienly"

Pros: "Quick flight, ease going through customs"

Pros: "Tons of food during the flight, you can still get alcoholic beverages without extra charges, very on time. Flight from here to Mexico was perfect. Now, on my way back, there was a 5 hour delay. The treatment was much better than other airlines, but it would have been better to let us know that we could track the plane from GDL. Now my only complaint regarding the small airplane from MTY to NYC is that the entertainment is provided via a mobile device, yet there's no ports for charging it, and there's no way a device will last that long, which made the whole excercise totally useless."

Pros: "Was all good even saw a couple get in the toilet for the mile high club!"

Pros: "Friendly staff."
Cons: "Did not have the immigration form. Had to pay panelty to get another. A checklist of documents required displayed would have been helpful. Immigration Office only accepted Pesos. I was willing to pay $40USD but they insisted on $533 Pesos, which was $31USD. Aeromexico seemed stingy on baggage weight. 22lbs max check-in."

Pros: "Flight had no major inconveniences or mishaps."
Cons: "Paid $150 more for AM Plus. Not worth it."

Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."

Pros: "Good hot meal"

Pros: "Entertainment, crew, personal USB charger"
Cons: "no wine (not even for purchase)"

Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"

Cons: "The flight was late with no explanation. On flight entertainment broken, no explanation or apology. Mexico City airport is is disorganized and the bathrooms broken or filthy. They broke three suitcases on my flight, including mine. Quality of service and response is zero."

Cons: "It was too cold on the plane."

Pros: "Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate"
Cons: "Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible"

Pros: "Fight crew were professional and courteous."
Cons: "Delayed flight and no tv"

Pros: "Todo estuvo muy bien !!! Fue un viaje placentero !!!"
Cons: "N/A"

Cons: "Delayed hours, both on my flight to Managua and from Managua. Going through customs and having to pick up your luggage and the go back through security is annoying. What do they think has changed since the last security check? The seats are small if you have long legs. The food is not good, but I guess what airline's is?"

Pros: "Crew was very nice, lots of movies and kids shows to choose from on the plane"
Cons: "Flight delayed, missed connecting flights, very little communication about delays etc. Terrible turbulence for 3 hours, food was not good at all. Don’t eat breakfast"

Pros: "Same"
Cons: "Same"

Pros: "The crew was very nice."
Cons: "The screen at my seat did not work. Nobody told me why or mentioned it to me. While I was sleeping a flight attendant took away my tray of food before I was finishing eating."

Cons: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1. When I spoke to the person on Latam air they said they don’t have a ticket for me and sent me back to terminal 2 via a bus where Aeromexico desks were. I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me."

Cons: "Horrible service. Connecting flight ran late causing me to miss my connection to San Francisco and the "connection desk supervisor" blamed me for his companies short comings and tried to charge me $500 to re-book. Ha, I wouldn't give AeroMexico another cent. Garbage establishment, can't believe Kayak does business with such a low end partner."

Cons: "Stated "free wifi" on plane by the door entrance. But once seated and trying to log in. You have to pay. So it is not "free" In my opinion that sigh is false advertising."

Pros: "crew, entertainment and food."
Cons: "I paid too much money for my luggage (one suitcase) without any explanation at the moment. The lady sent me to paid while she weighted my suitcase. Later, I saw a label that said overweight. (I could take stuff out of it if I knew. I could safe $400 pesos)"

Pros: "Help from attendants"
Cons: "Too crowded"

Pros: "At least I didn't miss my connections because the flights were late"
Cons: "But I was biting my finger nails the entire time hoping that I would make the flight."

Pros: "leg room boarding"
Cons: "the 3 :45 hour delay for what they said were mechanical reasons. The food is really minimally acceptable."

Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"

Pros: "I like the promtest and service of the staff."
Cons: "Kids being too loud, nobody's fault though."

Pros: "Cheap flight, ability to pay upgrade."
Cons: "Check in is never possible online in Mexico City. Then Aeromexico checkin tellers are relatively disinterested. I've flown Aeromexico almost 20 times this year, please change the friggin food! A cheese and ham croissant, baby carrots and a snickers bar! Weak."

Pros: "very helpful flight attendant crew"

Pros: "The entertainment system... Although had my own.. The screen was large and selection was good from what I saw around me."
Cons: "Nothing much. Was full flight but nothing they can do about that"

Pros: "On time arrival"

Cons: "It apparently was not noticed until the last minute that the plane parked at the designated gate was not the right plane. Just as we were ready to board, had to change gates. the announcement of new gate was not in clear English. Instead of saying 'C' as in Charlie, just C3, which sounded like a D, which would have been a concourse change. Little things, but they add up, when your previous flight was late on arrival."

Cons: "Last to board with a young child."

Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."

Pros: "Quiet, easy to sleep on"
Cons: "Running late, but only by 30 mins. Better than it could have been!"

Cons: "crew coming in from another flight was late. Then, according to announcement our plane had been sitting 2 hours and they would have to call for power. It was already a late night flight, now delayed 1 1/2 hours leaving. The plane interior was hot, that helped with our displeasure."

Cons: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."

Cons: "No accommodation for delays and overnight stay in airport."

Cons: "The seats were so close together! I was between two men, and one was spitting tabaco into a cup. It was terrible."

Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."

Pros: "The crew was nice."
Cons: "We had to walk outside to board the plane. My husband has two bad hips and we had to walk up a flight of stairs to board the plane. The plane was extremely small and our sits were located in the rear of the plane. The bathroom had an unpleasant odor."

Pros: "Attentive and friendly crew."

Cons: "No power outlets or USB ports on a 5+ hour flight. Not great for business."

Pros: "Flight was on time and prompt."
Cons: "Stayed on the run way for a bit"

Pros: "Flight was good, there was no entertaiment, so i put one, but the flight was only almost 4 hrs. At night."
Cons: "I like the service I got and the service I got. I have back surgery and walk with assistance and the lady that helped me a the the birding desk took care of my needs and it was so much appriciated.. Thank you."

Cons: "30 minutes late taking off. Therefore arrived late."

Pros: "The flight was delayed by more than two hours which caused us (me, wife, 4yo, and 7mo) to miss our connection from LAX to HNL. We had to stay the night in LA and take a morning flight to HNL. But despite the delay, the gate agent in Charlotte did a good job of updating people and remained very polite even when it was clear people were getting frustrated and starting to get sharp with him. Pilots did a good job of trying to make up as much time as possible. I can't remember how much time they shaved off but I think it was more than 20 minutes. Customer service in LA was solid too. Went to CSD to get our tickets changed. They had already changed our flight to a 8 AM flight. We asked if we could take a later flight because of the kids and he was able to accommodate. They also gave us vouchers for 3 meals and a night at the Holiday Inn. Having a delayed flight is never fun but the AA staff was amazing throughout."

Pros: "On time Friendly attendants Great service Mike in First Class was awesome"
Cons: "No complaints"

Cons: "AC didn't work and no beverage service or WiFi"

Pros: "Pretty much everything! Great service, staff was friendly, courteous, smooth trip."
Cons: "Not a thing!"

Cons: "Middle seat and one of the last ones on. Enough said"

Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"

Pros: "Im very upset with the flight"
Cons: "What you guys did its unfair I paid for a reservation. The way you run the business its not right"

Cons: "British airways?"

Pros: "The flight crew was great and it was a very smooth landing."
Cons: "Had to pay extra for seats so we could sit together, near the front of the plane (not really, and no bathroom nearby, very small seats with zero legroom). we were delayed twice (40m then 1h10m) then told to go to a different terminal because now our flight WAS leaving on time! so we hauled over there only to be delayed again several times. we know it was a weather thing, but just wish there was more accurate info about when we would actually take off. seats on outgoing flight from SFO to CLT were GREAT, very roomy, comfortable. Coming back- not so much."

Pros: "Short trips so no entertainment is offered so it's n/a"

Pros: "I loved not having to change planes."
Cons: "It was VERY cold on the plane."

Pros: "Tthe crew was very friendly"
Cons: "No food"

Pros: "Nothing. Someday the airline industry will be disrupted and we'll all remember this and say, "can you believe what we used to put up with, and how expensive it was?!""
Cons: "No decent food available, they ran out. People allowed to play movies loudly with no headphones for 5 hours straight. Uncomfortable seats with no cushioning."

Pros: "Nothing"
Cons: "Massive delay. Waited over 4 hours to get on plane and more wait time on the tarmac. Unhappy flight attendants"

Cons: "Total incompetence. Navigational system broken, two hours on the tarmac, unboarded, then reboarded one at a time, then out to the tarmac and then back to the gate to do FAA paperwork before finally being over 4 hours late. And they don't really care. Very sad."

Pros: "(1) The flight was overbooked and boarded late. (2) The crew and flight attendants flying to NY had more baggage space than the passengers. (3) The pilot and crew were excellent and I enjoyed my overall flight."
Cons: "Stop overbooking the plan. I don't mind paying more"

Pros: "I got home safely"
Cons: "The airport was super crowded and the space in the plane was cramped (and I am a small person - 120 pounds). The plane was not clean and I actually picked up a virus on the plane and am still sick. I wiped down all of the surface area around my seat and still got sick. Airline travel is miserable and crowded and there is minimum service."

Pros: "Nice flight attendant A full can of soda"
Cons: "Board on the tarmac Tiny plane Hardly any overhead storage Had to sit on the taxiway for another 30 min once we landed"

Pros: "Customer service was excellent. Smooth flight. Early."
Cons: "In Charlotte the kiosks were not acting right. The agents were still exceptional but you could tell they were frustrated"

Pros: "Friendly customer service, good snacks."
Cons: "No negative actions or interactions."

Pros: "Flight was smooth with no issues whatsoever!"

Pros: "Nothing"
Cons: "Everything"

Pros: "Smooth"

Pros: "Was up to standard for everything. nothinf lacking, not exceptional"

Cons: "Unexplained 45-minute delay on second flight."

Pros: "Everyone operated fast and professional"
Cons: "Nothing"

Cons: "Boarded small plane too early Air conditioning did not work...sweated whole flight No beverage service seats too small for an adult, and I am only 5'-5""

Pros: "All went well with the exception the crew was late"
Cons: "Crew was late"

Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"

Pros: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Cons: "No charging capabilities for devices. Limited food options."

Cons: "The seats were cramped and uncomfortable. The entertainment options are very limited on a cross-country trip. I also don't see how there are no charging options at all."

Pros: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Cons: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."

Pros: "I think they were holding the plane for a connection flight arrival."

Pros: "The plane was sleek and clean. I had a good amount of room even in coach!"