Low season | February |
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High season | March |
Cheapest flight | C$ 201 |
It was a bit cold. The worst thing was the insecticide spraying which we were not notified about before the flight. There was no choice of complimentary food. I'm a vegetarian, and the food had meat. The seats were comfortable. The movie selection was nice. I'm glad I brought a headset, as none was offered. The flight times were very good.
It was a bit cold. The worst thing was the insecticide spraying which we were not notified about before the flight. There was no choice of complimentary food. I'm a vegetarian, and the food had meat. The seats were comfortable. The movie selection was nice. I'm glad I brought a headset, as none was offered. The flight times were very good.
Paid for extra leg room but seat was still uncomfortable! Not flying Hawaiian again.
Nice people, easy boarding, comfortable seats. But didn’t like being stuck in a seat that I paid for only to hear an ad read by flight attendant for the Hawaiian Airlines credit card. TWO different times. No desire to hear all that. Wish there had been a mute button. And flight attendant handing out applications at the exit was way too much, Otherwise all good!!!
The crews were very friendly and provided excellent service. They offered a breakfast sandwich on our early flight which was a welcome option.
Checking bags was horrible. Scales read different weights. The airport is hot and in desperate need of refurbishment.
Enjoyed the warm hot pocket and frequent checks for more water during the flight. Wish there were more in-flight entertainment options.
Overall, the experience was good, but not special in any way. Fortunately, the flight was quite short. There was no one at the check-in kiosks to answer questions or help. The top of my armrest fell off when I grabbed it to stand up. One hates to see the plane falling apart!
Three issues: (1) There's NO outlet to charge the LT. (2) There was no alternative food for people who don't eat pork, so I didn't eat. (3) Got TM for flight delay to 15:15 instead of 14:35. so I took it easy. Next, I realized that the people are boarding on time, so I started running. Got there on time to realize that I am the last to board. Eventually, the flight left @ 15:15...
Polite answers from food service crews would be appreciated. Accommodating Vegans and Vegetarians by Hawaiian Airlines will provide better customer orientation. please pass this comment to Chairman and CEO. There is no meaning to calling Kauai a garden island when it's airline cannot provide a vegetarian sandwich made of vegetable slices inside bread.a
The flight attendants were outstanding. The best of any airline we have traveled. Very professional, efficient and attentive. The plane was cold. Actually freezing. Had to buy a blanket. I wish there had been access to wi-fi. The plane was clean and well kept. Bathrooms were outstanding. Thank you.