Low season | November |
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High season | April |
Cheapest flight | C$ 239 |
Checking bags was horrible. Scales read different weights. The airport is hot and in desperate need of refurbishment.
Checking bags was horrible. Scales read different weights. The airport is hot and in desperate need of refurbishment.
Enjoyed the warm hot pocket and frequent checks for more water during the flight. Wish there were more in-flight entertainment options.
Overall, the experience was good, but not special in any way. Fortunately, the flight was quite short. There was no one at the check-in kiosks to answer questions or help. The top of my armrest fell off when I grabbed it to stand up. One hates to see the plane falling apart!
Three issues: (1) There's NO outlet to charge the LT. (2) There was no alternative food for people who don't eat pork, so I didn't eat. (3) Got TM for flight delay to 15:15 instead of 14:35. so I took it easy. Next, I realized that the people are boarding on time, so I started running. Got there on time to realize that I am the last to board. Eventually, the flight left @ 15:15...
Polite answers from food service crews would be appreciated. Accommodating Vegans and Vegetarians by Hawaiian Airlines will provide better customer orientation. please pass this comment to Chairman and CEO. There is no meaning to calling Kauai a garden island when it's airline cannot provide a vegetarian sandwich made of vegetable slices inside bread.a
The flight attendants were outstanding. The best of any airline we have traveled. Very professional, efficient and attentive. The plane was cold. Actually freezing. Had to buy a blanket. I wish there had been access to wi-fi. The plane was clean and well kept. Bathrooms were outstanding. Thank you.
Would have liked better movie selection, but was great overall.
Extremely frustrated that I followed all directions and Hawaiian Airlines made me leave my surfboard at the airport and refused to let me check it.
Board the planes first class first then the back to the front! And when getting off should be first class and front to back. Food is awful
The Hawaiian airlines checkin desk was too small for the number of checkins. The seat on the plane was right next to the jet engine and it was very loud. It was probably 90 decibels or more loud. They should offer protective ear muffs for those seats. Seriosly. It was LOUD. The boarding of passengers should begin with those at the back of the aircraft, not the front of the aircraft to avoid having to wade through people who are still putting their stuff in the overhead bins on the way back to the back of the plane.